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HELP ME WARRIORs. I cannot update my website !! :<

by he_august
6 replies
HELP ME WARRIORS....

i got a big problem with my website...
I tried to make an update to the site. I replace the old index.htm file with the updated index.htm file...
But the site won't updated :< it still the same as before where it still not updated... :<

for info that I upload the index file with control panel ftp provided by host provider...

i tried to delete all files inside the directory... but the site still there :confused:
Its like the site having its own directory which i don't know where...

Some say that my comp infected by a virus... but i format the computer already and tried to re-upload the index file... still has no effect :<
i also try to make a default.htm file and upload it... No effect :<

is there any possibility that the index.htm file infected by a virus...? if so, any way to correct it ?

I tried almost everything i can.. but the result is none...
I'm so stress and confused...
Help me warriors...
#< #update #warriors #website
  • Profile picture of the author Adrian Cooper
    Originally Posted by he_august View Post

    HELP ME WARRIORS....

    i got a big problem with my website...
    I tried to make an update to the site. I replace the old index.htm file with the updated index.htm file...
    But the site won't updated :< it still the same as before where it still not updated... :<

    for info that I upload the index file with control panel ftp provided by host provider...

    i tried to delete all files inside the directory... but the site still there :confused:
    Its like the site having its own directory which i don't know where...

    Some say that my comp infected by a virus... but i format the computer already and tried to re-upload the index file... still has no effect :<
    i also try to make a default.htm file and upload it... No effect :<

    is there any possibility that the index.htm file infected by a virus...? if so, any way to correct it ?

    I tried almost everything i can.. but the result is none...
    I'm so stress and confused...
    Help me warriors...
    There could be several reasons for this - don't panic.

    The original file may be cached either by the server or your browser cache. See if you can look at the site from a different PC.

    It could well be a permissions issue through the control panel.

    Always learn and use FTP.

    If you still have issues let me know.
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  • Profile picture of the author dave147
    [DELETED]
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    • Profile picture of the author Christian Sawyer
      Try reloading the page while pressing the Ctrl key on a PC or the Mac key on a Mac.

      This problem is probably due to your browser's cache.

      -Christian
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    • Profile picture of the author he_august
      Originally Posted by dave147 View Post

      yes it could be several reasons. Did you delete your old index page first, in your file manager?
      Try renaming your new index.htm to index.html
      Thank you for all reply...
      i will try it...

      Wish me luck guys :>
      But first thing first... i will reformat the laptop and PC...
      and i hope it works... thank a lot for the reply...

      I will come back with the good news.

      Warm regards,
      He August
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      • Profile picture of the author Adrian Cooper
        Originally Posted by he_august View Post

        Thank you for all reply...
        i will try it...

        Wish me luck guys :>
        But first thing first... i will reformat the laptop and PC...
        and i hope it works... thank a lot for the reply...

        I will come back with the good news.

        Warm regards,
        He August
        That seems a bit drastic!

        My suggestion is download an FTP client and learn how to use it - it is very simple. I am sure you will have no issues then. If you do then contact your hosting company.
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        • Profile picture of the author Kay King
          Is the new index showing in your control panel under file manager - in the public_html folder? Has the old file been renamed or trashed so it won't interfere?

          If the problem is in the site files, reformatting your computer won't do anything to solve it. Check the site in the control panel before moving to more drastic measures.

          You don't say what the frame is since you added the new file - but also could be your ISP hasn't updated since it was done.

          kay
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