Help with Fantasos?

by SolomonHuey

Posted: 16 years ago 15 replies

INTERNET MARKETING

Hi all,

I've been learning how to use Fantasos and ran into a road block.

I'm setting up a package and wanted it to run on a separate domain. However if I try to sign up using an affiliate link, the sale is not being credited to the affiliate. It does work though if I have it hosted on the same site as my fantasos install.

What I'm noticing is that the order button doesn't change to reflect the affiliate ID. Is there a way to fix that?

Any help would be appreciated, thanks!

Solomon Huey

#fantasos #jv manager

Lee McIntyre

16 years ago

Hi Solomon

You need to...

1) Parse your links: all the links need to go through some special javascript contained within the helpfiles.

2) Stamp your pages: you do this by including some special javascript at the top of each page

3) Setup your affiliate program

4) Attach the product in question to the affiliate program

I'm not an expert but give that a try and let me know if it helps.

Cheers

Lee McIntyre

Thanks
1 reply

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SolomonHuey

16 years ago

Thanks for the quick response Lee. I'm not finding those javascript codes you're talking about. Where can I find those?

Thanks
1 reply

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Solomon Huey
Having Trouble Getting Traffic [YOU]? - My Blog - EliteSafelist - FastActionAds

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Lee McIntyre

16 years ago

Hi Solomon

If you look in the Fantasos section of turbocommunity.com I think you'll find them in some of the threads.

Otherwise log a ticket and John's team will provide them, or if you use a hosted account contact your provider.

Let me know how you get on.

Cheers

Lee McIntyre

Thanks
1 reply

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affhelper

16 years ago

Well, I need to say that I am a little disappointed with the Terms of service that
John has in place and support for some of the functionality of Fantasos.

Don't get me wrong, Fantasos is a great script and if you are planning to sell
using Paypal and 2CO then you will be fine.

The Fantasos team doesn't allow you to create any instructional videos
for your affiliates or customers though.

I was planning on setting up 100% commission payout for one my sites and
created a Camtasia video showing people how to login, get their affiliate link
and how to set up their payment processor. Then they made me take it down!

I was told that the manuals within the system are the only thing they allow, and
that we need to have them create it for us for a fee of course.

I had questions regarding setting up Linkpoint and some bug with Authorize.net but
nobody seems to know anything about it. I contacted the moderator for help and
was told that they DO NOT have time to do any research on Linkpoint. ( So why even
offer it as a payment processor if there is no support at all for it????)

So now I am on the market for a new affiliate script since I do NOT have the freedom
to create simple instructional videos for my customers and affiliates.

Just thought I would share my experience.

Thanks
1 reply

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Lee McIntyre

16 years ago

Originally Posted by affhelper

Hi there

This is pretty much my exact experience.

I set up my Fantasos system in Feb and have subsequently sent more than $160k in sales through the script. My problems stem from the fact that, in my personal opinion, the sales process for customers and affiliiates is less than 'smooth'.

At the time of writing I have several unanswered questions in the support forum from several months ago. I don't know the answer. The forum doesn't seem to know the answer. I'm told to use the forum and not the support desk. Another forum member knew the answer but was told they weren't allowed to create a video showing me!!

The result is that I've ripped up my affiliate program and just moved to 1shopping cart. It's not perfect, but I personally find the experience for customers and affiliates to be smoother, and it's nice to be able to get fast answers to questions (plus I'm allowed to make training videos for customers and affiliates).

Fantasos is a fantastic script but not being able to create instructional videos was the final straw for me. I've been selling over 1,000 items per month through the system, and subsequently receiving a LOT of support tickets that could be dealt with proactively if I were allowed to create video instructions about how to interact with the system.

Had I been allowed to create videos to explain the system I could have continued to try to make it work for me. Anyway, this is just my experience.

Cheers

Lee McIntyre

Thanks
2 replies

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SolomonHuey 16 years ago

Wow very informative, thanks for the info guys. I couldn't find anything in the forum regarding that and I already sent a request for support. I guess we'll see what the final results are on that.

I know they are very protective of their intellectual property, but I do feel it crosses the line when it's something that can enhance their program.

I really wanted to take advantage of the script so I could manage several websites though a single back end. However the main key is I want each site on it's own domain for strategic reasons. If the affiliate program is not working though, then the sites I wanted to open will be nowhere as profitable.

Well if anyone is still out there that can help me answer my original issue, please let me know. Thanks!

Solomon Huey
- Thanks
- 1 reply
Signature

Solomon Huey
Having Trouble Getting Traffic [YOU]? - My Blog - EliteSafelist - FastActionAds
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- affhelper 16 years ago
  
  Solomon,
  
  You need to put this code right after the <body> tag on your salespage
  and all pages where the order button is at.
  
  <script language=javascript src="http://yourdomain.com/FANTASOS_Folder/fantasos_aff.js"></script>
  
  Then you want to make sure to link properly to the order page like this:
  
  <script>jvmPrintHref('http://YOUR_ORDER_LINK_HERE','DESCRIPTION_HERE');</script>
  
  or if you have an image:
  
  <script>jvmPrintHref('YOUR_ORDER_LINK_HERE','<im g src=http://www.yourdomain.com/orderbutton.gif>');</script>
  
  Thanks
  
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John Delavera

16 years ago

Just for the records:

- A contextual help is offered inside Fantasos.
Once can click and read what that page does.

- 18 manuals are offered inside the Support area.

- 32 videos are offered inside the Support area

- Fantasos owners can customize BOTH manuals
AND videos with their own information for a fee.

- Fantasos owners can ALSO order their own custom
manual and/or video.

- Fantasos owners SHOULD support their customers.

Those are the facts.

Yes we do not allow everyone to create documentation
and if one is caught then his/her license will be deactivated.

And we do that because

- Fantasos is updated almost monthly so I want only ONE
source of information to exist and that information to be
100% reliable and compatible with the current version.

- Some people may create good instructional videos but I do
not think they will bother to maintain them so to reflect the
current functionalities of Fantasos. Myteam updates ALL
information EACH time a new version is released and the
same happens with the customized information we deliver.

Complaints are fine to be expressed and I do respect everybody's
opinion, but logic & facts must prevail.

Even if one says "But I want to offer SPECIFIC information to my
customers and only I know to do that" well... as said, customized
work is an option too.

If you do not have access to the Manuals and videos because your
Support subscription has expired and/or if you do not want to offer
professional AND OFFICIAL support to your customers and do prefer
the "I-can-do-it-myself" way, then yes, complaints will always exist,
but unfortunately rules apply to all.

Thanks
1 reply

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affhelper

16 years ago

Originally Posted by John Delavera

- A contextual help is offered inside Fantasos.
Once can click and read what that page does.

John, contextual help while setting up Linkpoint, or Setcom produces
404 error.

Originally Posted by John Delavera

- 18 manuals are offered inside the Support area.

- 32 videos are offered inside the Support area

Yes, that's for owners of Fantasos and not my affiliates or customers.

Originally Posted by John Delavera

- Fantasos owners can customize BOTH manuals
AND videos with their own information for a fee.

- Fantasos owners can ALSO order their own custom
manual and/or video.

- Fantasos owners SHOULD support their customers.

John, with all respect that's just bad business in my opinion. Why do we need
to pay you to create instructions for our customers or affiliates?

Originally Posted by John Delavera

Those are the facts.

Yes we do not allow everyone to create documentation
and if one is caught then his/her license will be deactivated.

And we do that because

- Fantasos is updated almost monthly so I want only ONE
source of information to exist and that information to be
100% reliable and compatible with the current version.

- Some people may create good instructional videos but I do
not think they will bother to maintain them so to reflect the
current functionalities of Fantasos. Myteam updates ALL
information EACH time a new version is released and the
same happens with the customized information we deliver.

Complaints are fine to be expressed and I do respect everybody's
opinion, but logic & facts must prevail.

Even if one says "But I want to offer SPECIFIC information to my
customers and only I know to do that" well... as said, customized
work is an option too.

If you do not have access to the Manuals and videos because your
Support subscription has expired and/or if you do not want to offer
professional AND OFFICIAL support to your customers and do prefer
the "I-can-do-it-myself" way, then yes, complaints will always exist,
but unfortunately rules apply to all.

I will follow the rules because I want to keep my license, but I am very Upset with your policy.

I really don't understand how a simple video showing my affiliates how to login and obtain their affiliate link will harm Fantasos image. You say, because Fantasos changes all the time, but the principle always stays the same. They still need to login to Fantasos and obtain their affiliate link right? Is that going to change?

In fact in my opinion that Policy you have is hurting Fantasos image right now.

I don't know if there is any other script on the market that would have such policy. I mean come on, a simple video showing people how to use the system?

There is not a software on the market that would limit something like that.

That's like Microsoft would say that we cannot create any screen capture video on our Desktop because it shows Windows interface.

Thanks
1 reply

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Lee McIntyre 16 years ago

John,

To be clear I think Fantasos is an awesome script, and I appreciate the effort you've put into it's development.

I'm certainly not complaining. I paid $2k+ to use the system, and my team invested hundreds of hours learning the ropes, but becuase of the instruction video policy it's not for me.

With 1SC I have a simple video showing affiliates how to login and get their links. I have a simple video showing customers how to get their products.

Not being able to do this in Fantasos was costing me too much money. I refuse to pay your team to create a 90 second video showing my affiliates how to login to my affiliate system! I'd rather just move systems (which I have done).

I still think it's a great system but I have to be able to show JV partners a quick video how to get their links.

Lee McIntyre
- Thanks
- 1 reply
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- SolomonHuey 16 years ago
  
  affhelper: Thanks for the info. I will be sure to try that out.
  Quickie Update - Worked perfectly, orders passing through to affiliate now. Thanks a ton!
  
  John: The support area does cost money, and I don't feel it's fair to charge customers for materials on how to use the software we paid for. I think that is something that should be included with our purchase.
  
  I understand production of those materials cost you money, but I feel this should be compensated for in the original purchase price. I personally don't consider the 12 month free access to be enough. Maybe that's just me.
  
  I am aware of the help solution inside of the Fantasos install, but it's fairly mild in content and nowhere addresses the problem I encountered.
  
  I'll echo the thought that I think Fantasos is fantastic (from what I've learned so far), however I hope you see how some of us are feeling as customers.
  
  Lee: If things don't turn out as planned I will definitely consider taking a look at other options. I've heard some good things about 1SC.
  
  Thanks
  
  1 reply
  
  Signature
  
  Solomon Huey
  Having Trouble Getting Traffic [YOU]? - My Blog - EliteSafelist - FastActionAds
  
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  Jay Deiboldt 16 years ago
  
  On topic threadjack:
  
  Can you integrate Clickbank with JVM, so that it shows in the dropdown menu as a payment option for customers on the order page?
  
  Thanks
  
  1 reply
  
  Signature
  
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  affhelper 16 years ago
  
  Originally Posted by Jason D
  
  On topic threadjack:
  
  Can you integrate Clickbank with JVM, so that it shows in the dropdown menu as a payment option for customers on the order page?
  
  Yes you can.
  
  Thanks
  
  1 reply
  
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  Jay Deiboldt 16 years ago
  
  Could someone possibly refer me to someone who can do this, or some instructions? I will gladly buy a beer for you
  
  Thanks
  
  Signature
  
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Johnny 16 years ago

Hi Jay Deiboldt

Warrior Forum goes healthy. No beer for now
- Thanks
Signature

________________________________________

>>> Johnny <<<
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