affiliate jvzoo help me for refund risk

17 replies
I'm just learning to use jvzoo
I received a request from the Ukrainian affiliate
Now I immediately seen the alert to jvzoo
that says to delay payment for affiliates

a quick turn in the forum and I realize the risk that there may be fraud.

the question is
delaying the payment I made ​​sure of 100 to 100%?

I applied the product a 45 day refund, this is can be a problem or 60 day is plus sure?
how many days is the refund policy of paypal?

and if I wanted to sell a product with a 0 days money back I can not do that since the risks are there?
#affiliate #jvzoo #refound #risk
  • Profile picture of the author stevenco
    There will always be some risk no matter what decision you make here. The best way to minimise the financial pain is to make sure you are marketing a quality product. Focus on reducing the overall refund risk. If your product is profitable you can withstand the small risk of refund fraud.
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  • Profile picture of the author giulio74
    I do not say to standardize a report of sale, but

    If I have a product with 50% of affiliates (for example)
    immediate payment via jvzoo
    now ....
    if someone buys a stolen credit cards
    hacher the affiliate has undergone a percentage of the money
    then close the paypal account and collects the cash

    then when ask for refund what am I supposed to reimburse 100 percent?
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  • Profile picture of the author georgedinmore
    There are two things you can do:

    1) Block the affiliate for shady traffic

    Or

    2) Do not pay the affiliate anything until they have proven his or hers record - in other words, delay the payment
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    • Profile picture of the author ShawnHansen
      Hi giulio74!

      Unless I am misreading you, there are two separate issues here:
      1. How to handle affiliates to protect yourself, and
      2. How long PayPal's refund period is.

      My practice regarding affiliates is simple: If I don't know them, I delay payments. The exception is if the person has a reference I know. Not everyone operates this way, so you'll have to make a choice, but take the big red warning box that JVZoo has for you about this very topic to heart.

      On the second point, the basic window is 45 days: That's the term PayPal has set for disputes being filed.

      Beyond PayPal (or any other third party) rules, you'll want to consider your own refund policy. I pretty much refund anyone who asks unless my one-on-one time is involved. If the person is polite about it, I make a note of who he/she is for future reference to ensure I'm not dealing with a serial refunder, and I give him/her the money back. If the person is rude, I still refund, but I blacklist that buyer.

      I hope this helps!
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      • Profile picture of the author giulio74
        hi, ShawnHansen!
        "On the second point, the basic window is 45 days: That's the term PayPal has set for disputes being filed."
        then with 45 days refund delayed are 100 percent safe?
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  • Profile picture of the author operationoffers
    I think there needs to be a little reform in how we approve affiliates. I will admit that I am a little more lax than I really should be,. I agree you should delay payments if there are no references or if you not know them.
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  • Profile picture of the author naidyphoon
    If someone has <10 sales, I deny them. More than that I set them on delayed payments no matter how much they've sold. I only set them to instant payment if I know them personally.
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    • Profile picture of the author Paul Myers
      Steven,
      The best way to minimise the financial pain is to make sure you are marketing a quality product. Focus on reducing the overall refund risk. If your product is profitable you can withstand the small risk of refund fraud.
      This is dangerously naive. Well-intentioned, but still dangerous.

      The kind of affiliate fraud Giulio is concerned about has exactly no connection to product quality. What he's asking about, if I'm reading the OP correctly, is the scam of signing up for instant pay affiliate programs, using stolen credit cards to buy through your own affiliate links, and running off with the money. That leaves the affiliate vendor on the hook for 100% of the sale, plus the chargebacks on their record.

      Those thieves don't even download the product most of the time. They couldn't care less if it's good or not.

      Shawn and naidyphoon's advice is the closest you'll get to proper protection: If you don't know the affiliate, don't approve them for instant payment.

      There's another reason to be careful: I have started getting too much affiliate spam for offers on this forum. Spam pointing to threads here is bad for the forum as a whole. If I need to start shutting down offers I get spam for in order to wake people up on this, I will.


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      • Profile picture of the author giulio74
        Originally Posted by Paul Myers View Post

        Steven,This is dangerously naive. Well-intentioned, but still dangerous.

        The kind of affiliate fraud Giulio is concerned about has exactly no connection to product quality. What he's asking about, if I'm reading the OP correctly, is the scam of signing up for instant pay affiliate programs, using stolen credit cards to buy through your own affiliate links, and running off with the money. That leaves the affiliate vendor on the hook for 100% of the sale, plus the chargebacks on their record.

        Those thieves don't even download the product most of the time. They couldn't care less if it's good or not.

        Shawn and naidyphoon's advice is the closest you'll get to proper protection: If you don't know the affiliate, don't approve them for instant payment.

        There's another reason to be careful: I have started getting too much affiliate spam for offers on this forum. Spam pointing to threads here is bad for the forum as a whole. If I need to start shutting down offers I get spam for in order to wake people up on this, I will.


        Paul

        This is exactly what I'm saying ...
        I'm not saying that we should not trust anyone but
        the risk is there.
        Now I ask is
        the defer payments is one hundred percent safe?
        which the policy of the Settlement paypal?
        (I say this because if I have a 30-day refund on jvzoo
        paypal and 60 then I would have problems with pay pal is right?)
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        • Profile picture of the author ShawnHansen
          Hi giulio74!

          Originally Posted by giulio74 View Post

          This is exactly what I'm saying ...

          Now I ask is
          the defer payments is one hundred percent safe?
          which the policy of the Settlement paypal?
          (I say this because if I have a 30-day refund on jvzoo
          paypal and 60 then I would have problems with pay pal is right?)
          I think your focus might be in the wrong place. Instead of being concerned about JVZoo or PayPal, worry about your affiliates. Neither JVZoo nor PayPal is going to scam you, but not handling who you allow to represent you/your product (i.e. an affiliate) could lead to all kinds of problems.

          Best of luck!
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    • Profile picture of the author giulio74
      Originally Posted by naidyphoon View Post

      If someone has <10 sales, I deny them. More than that I set them on delayed payments no matter how much they've sold. I only set them to instant payment if I know them personally.
      on jvzoo I saw in the request for affiliation item appears in the sales
      I assume are the sales of the affiliating right?

      Now, however, I wonder?
      if he is a swindler and obvious that are more than 200 sales or more
      or jvzoo includes only sales were successful (or perhaps those who
      have not yet asked for a refund)
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  • Profile picture of the author Paul Myers
    Now I ask is the defer payments is one hundred percent safe?
    Nope. Nothing is 100% safe. Delaying payment reduces your risk a lot, though, by making you an unattractive target for this particular type of fraud.

    In theory, 30 days should be enough. If they're using stolen credit cards you should know before that, and could immediately refund everyone who bought through that affiliate.

    It would probably be more useful to hear from folks who've been hit by this. They'd have a better grasp of how long it usually takes for the real cardholders to start seeing and reporting the problems.


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  • Profile picture of the author sbucciarel
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    I was hit. I would set it at no less than 45 days. I had one chargeback come in around the 30 day mark, so 45 is safer.

    Delay payments for every affiliate unless you know them well. I don't care if they pm you a pretty story and promise they have a huge responsive list or anything else. Do not trust them. This scam is way to common to think that you can trust strangers and it is costly when those chargeback fees start rolling in from Paypal.
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    • Profile picture of the author giulio74
      Originally Posted by sbucciarel View Post

      This scam is way to common to think that you can trust strangers and it is costly when those chargeback fees start rolling in from Paypal

      I also would like to make an observation that just do not understand ...
      for example if a person goes to eat at a restaurant and pay with a stolen credit card and perhaps a restaurateur must repay the bank?
      should request a refund to those who are guilty and not the merchant
      Instead I learn (reading the forums) that asks you to pay pal is also a fee for refunds:confused::confused::confused:
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  • Profile picture of the author Brent Stangel
    making you an unattractive target for this particular type of fraud.
    I have a feeling (no proof) that about 70% of affiliates who request approval (from me) are trolling for people who will approve them for instant.

    If they're using stolen credit cards you should know before that, and could immediately refund everyone who bought through that affiliate.
    I had my first "unauthorized sale" come in 48 hours after the sale. The next day there was another and then I refunded the two remaining sales from that affiliate.

    BTW - This affiliate had prior sales in the system.
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  • Profile picture of the author BIG Mike
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    • Profile picture of the author sbucciarel
      Banned
      Originally Posted by BIG Mike View Post

      In addition to carefully vetting your affiliates, here's an Anti-fraud Tweak for your PayPal account that might help you.

      This tweak has its own pros and cons, which may impact your sales, so be sure to understand what it does before using it.
      That's a good tip, but I have to caution that two of the scam artists that did this to me actually had Paypal accts. I was able to get a refund from one of them for the commission I paid by filing a dispute.
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