Download Page Help Please?

by Katie Rich

Posted: 10 years ago 26 replies

INTERNET MARKETING

I am trying to update my download page. I'm using Kompozer and Filezilla.
I have the page saved and when I reload it into Kompozer it is fine.
When I upload it to the server it is unchanged.

I have deleted the old one, updated it and reloaded it multiple times, but nothing changes.

And now I am going to cry or eat chocolate and so far the chocolate is winning.

Has anyone got a clue as to what I am doing wrong?

#download #page

Coby 10 years ago

Try clearing your cache by pressing "control + F5"...

This will also refresh the page and it should show the revised page.

good luck.

Cheers,
Coby
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- NeshSab 10 years ago
  
  Hello Katie,
  
  Like Coby mentioned above it's probably your browser's cache. Clear it and try again.
  
  Thanks
  
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Katie Rich 10 years ago

Thank you Coby and NeshSab. I tried it, twice, nothing has changed.

I now have the chocolate box opened ...
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+newportone 10 years ago

You probably do not need to do this, as the two other answers likely will solve your dilemma. However remember you can always log into cPanel , go to File Manager and select "View" the index.htm file. You will then see what version of the file is there ( if you are familiar with the source code changes).
As I said, probably not necessary, but there is always a way to know exactly what you have.
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Katie Rich 10 years ago

+newportone, thank you.
That is what I have been doing.
I'm logged into cPanel, I checked the "View the index.htm file" and it shows the old page. If I check the code there, THAT shows the changes. Checking the webpage via a browser shows the old unchanged file.

I may need brandy now ..
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- +newportone 10 years ago
  
  well then , within cPanel is the ability to upload directly without an FTP app
  
  Thanks
  
  2 replies
  
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  +newportone 10 years ago
  
  filezilla is very handy, however, it is not absolutely necessary.
  I have placed whole websites on the server via cPanel
  
  Thanks
  
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  +newportone 10 years ago
  
  What about also going to the Control Panel on the home machine.
  Go to Internet Options and delete cookies, chocolate, history of sites visited , etc.
  Portion yourself a small bit of brandy and repeat the process, should turn out ok.
  Keep us posted , now I want to know what happened
  
  Thanks
  
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Katie Rich 10 years ago

I just tried that. It said it had uploaded but the file is not there, nor is the previous one.

My c-panel is haunted!
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+newportone 10 years ago

then I would save everything to a folder on the home machine ( which I am sure you probably already have done ) and delete the index file server side and upload directly from your hard drive to server side via cPanel
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+newportone 10 years ago

and if you give out the url , I can say what I see this side of the Atlantic
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Katie Rich 10 years ago

It worked!! It worked, Yayy! *does a happy dance*

Thank you +newportone. (I didn't delete the chocolate and I have a large brandy to celebrate with now)
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- +newportone 10 years ago
  
  ok then , well if you are going to have one , then I will have to too
  
  Thanks
  
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  +newportone 10 years ago
  
  As you probably know, but I will say it anyway :
  This is a big deal - keep all files, images, notes , everything relating to each site in their own folder on your hard drive. NEVER ever touch it. When it is time to edit, right click and make a COPY of the original files and edit them.
  That simple procedure will keep you out of a lot of trouble
  
  [ 2 ] Thanks
  
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  Dani78 10 years ago
  
  Can't agree more! always back up everything.
  
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  Katie Rich 10 years ago
  
  Originally Posted by +newportone
  
  ok then , well if you are going to have one , then I will have to too
  
  Of course you will, large brandies all round, I have been struggling with this for 5 hours!
  
  Thanks
  
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  +newportone 10 years ago
  
  This incident makes me think there is some setting on your cPanel that is not allowing "over write" of existing files. As you know Filezilla takes care of this and always asks if that is what you want to do. However it sounds as if cPanel was blocking that this time. The host support can tell you if this was the case or not.
  Darn, I only have Mt. Gay Rum , no brandy here.
  
  Thanks
  
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- Dani78 10 years ago
  
  Hey Katie,
  
  it happened to me too, the issue in my case
  was that I had index.htm and index.php at
  the same time (one will override the other).
  
  Thanks
  
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Katie Rich 10 years ago

You won't see anything as I now have to learn how to get the darned pages sorted. Last time I did this c-panel thing was three years ago, I'm a bit rusty (it rains a lot here in England)
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Katie Rich 10 years ago

I have no clue about index.php Dani78. What does it do?

I never back up anything. I found files and websites on the c-panel that I had lost ages ago when my old computer died. I found my c-panel magic videos there too, I think I should spend the next 5 hours actually watching them.

I will back up everything from now on though. Twice!
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- +newportone 10 years ago
  
  If you have websites which have commercial value and provide some revenue then I recommend purchasing a nice external hard drive.
  Make a complete folder for all sites.
  Put original unedited folders on the external hard drive in addition to the home machine. That also will save you a lot of trouble, since on rare occasions a home machines hard drive can croak , leaving you with a big expense and time lag to get the data off it.
  External hard drives are essential equipment in my view.
  
  Thanks
  
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- +newportone 10 years ago
  
  index.php is just the landing page for a site if it is written in PHP.
  it is the same thing as index.html
  
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Katie Rich 10 years ago

If it happens again I will contact the Cpanel admin.

I will get an external hard drive, I lost everything when my last PC died. I'm newly back to IM after a three year break so I have forgotten much of what I did know.

Rum is good, in fact it's my favourite tipple.
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- +newportone 10 years ago
  
  My apologies, I do not know what tipple means.
  
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Katie Rich 10 years ago

Tipple means alcoholic drink.

It's odd how there are so many different words in our respective English language.
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- Dani78 10 years ago
  
  Katie, you don't need to have index.php
  (I use it because I usually use things that require php).
  
  the reason your download page didn't update
  was probably that you had the same file twice
  (ex. index.htm & index.html,
  or download.htm & download.html)
  
  that's probably why you kept seeing the old one.
  
  Backing up is a good habit, I have the same files
  that I have on my website on my computer as well,
  you can also have a third copy on an external disk
  
  ... just in case anything happens with the computer.
  
  Dani
  
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