11 {{ upvoteCount | shortNum }}
11 {{ upvoteCount | shortNum }}

Acceptable Refund Rate

by lozz1960
9 replies
I am new to IM and am currently looking into affiliate marketing. Can someone please give me an idea of an acceptable refund rate. I am trying to promote weight loss but some of these products have a 50% refund rate!!! Any help would be appreciated.
#acceptable #rate #refund
  • Profile picture of the author Sleaklight
    I would say a 5% refund rate is to be expected. How are you getting the refund rates? They list the refund rate on the affiliate website?
    {{ DiscussionBoard.errors[896734].message }}
    • Profile picture of the author lozz1960
      Originally Posted by Sleaklight View Post

      I would say a 5% refund rate is to be expected. How are you getting the refund rates? They list the refund rate on the affiliate website?

      Hi Sleaklight,

      TY4 your help. I am looking at the refund rates as quoted on CBEngine.

      Cheers Lorrienne
      {{ DiscussionBoard.errors[897474].message }}
      • Profile picture of the author Harvey Segal
        Originally Posted by lozz1960 View Post

        I am looking at the refund rates as quoted on CBEngine.
        ClickBank refund rates are not provided and cannot be calculated.

        Also a product with 50% refund rate would be removed from the
        ClickBank Marketplace.

        Harvey
        Signature
        {{ DiscussionBoard.errors[897487].message }}
  • Profile picture of the author Brian Johnson
    Depends on the niche market, internet marketing products (especially on clickbank) can be incredibly high, I am personally happy with anything in IM that is less than 25%. However, I also have products I personally sell with refund rates of less than 3% (poodle grooming dvd).
    Signature

    Brian G. Johnson
    MarketingEasyStreet.com My Marketing Blog & Internet Marketing Community

    {{ DiscussionBoard.errors[897482].message }}
  • Profile picture of the author Platinum Matt
    Info products should be around 5%... Realistically between 4-8% would be very normal.
    {{ DiscussionBoard.errors[897483].message }}
  • Profile picture of the author Alexa Smith
    Banned
    [DELETED]
    {{ DiscussionBoard.errors[897495].message }}
    • Profile picture of the author lozz1960
      Originally Posted by alexa_s View Post

      Please don't be offended if my question's totally inappropriate, but is it possible that you were confused between "percentage refunded" and "percentage referred" (i.e. sales accredited to affiliates). :confused:
      Hi Alexa,
      not at all offended . I am looking at the stats provided from cbengine.com. Definitely refund rate as shown below

      Website :



      Visit Website Vendor ID: (Get Affiliate Link) domniche Refund Rate: 0.00%
      Commission: 60% or $53.23 (Recurring Commissions) $Earned Per Sale : $0.00 %Earned Per Sale : 0% Referred : 0% Gravity : 0 Total $ : $0.00 (Total Earnings Per Sale) Future $ : $0.00 (Total Rebill Amount) Product Price : $97.00 First Seen : Jun 19, 2009
      {{ DiscussionBoard.errors[897861].message }}
  • Profile picture of the author darrin_cooper
    Overall, you never want a refund % over 5 %. If there are refunds over 5% for any digital product in any niche, you may have the following problems:
    1. Low Quality Product
    2. Product is a Fraud -- Here you will need to investigate
    3. "ALL" Buyers are scammers -- this is highly unlikely, but a percentage could be
    4. Product Price was too high for what was received -- Price was a determining factor & expectations weren't met.

    This is why i feel its necessary for affiliates to actually READ & actually really review a product, vs. just taking information off a sales page & cutting & pasting, without having any real knowledge of what is being said is actually truth.

    You are doing yourself a disservice to your buyers on your list if you do not put in any effort.
    Signature
    Material Galz - Drinking Milkshakes so you don't have to. | What's The Blog Circus? | Make Money For Halloween | $44 Custom Mini-Sites
    {{ DiscussionBoard.errors[897932].message }}

Trending Topics