Which Online Backup Service?

26 replies
I hope this isn't too off topic.

I want to start using an online backup service. Does anyone have any recommendations?

Thanks
#backup #online #service
  • Profile picture of the author Jesus Perez
    I've been using Mozy for 2 years. My main 500gb hardrive died about 6 months ago. No drama here though. I reinstalled XP on a new hardrive and downloaded the full backup from Mozy. First I pulled down critical "today" files. Then did the rest over the next week.

    The Plus: Everything is safe. Just make sure you check the config and backup the small directories it doesn't know about.

    The Con: Restoring takes a while since it's over the wire.

    The peace of mind is wonderful. I had a LOT of client files and artwork on there.

    P.S. All my pics are stored on Mozy and Phanfare.
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  • Profile picture of the author new2ebiz
    I use Carbonite and have had no trouble with them. I have tested the service several times to be sure all would go well. They have several options if you have more than one computer.

    I think they had a trial but not sure if they still do. I also notice no difference in pc speed when it is backup up. No backup limit either.

    There are several online services out there, some are free but have space limits. No experience with them.

    I imagine if I had to restore it would take some time so BlueSquares suggestion is good about 'critical files'.
    I also use two external hard drives in combo with the online service. It's nice to have the online service incase I am traveling; big advantage to just using external drives.
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    • Profile picture of the author rosetrees
      Thanks guys. Carbonite do still do a free trial - I signed up for that before posting, but wanted to see what others used.

      I have everything backed up to an external hard drive and some to a memory stick too, but as I use a laptop I was looking for something automatic as an additional safeguard. I'm getting a bit paranoid about making sure I have backups!
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  • Profile picture of the author Kevin Marshall
    Since this is an internet marketing forum, I want to know if these sites or other backup sites have affiliate marketing programs. This seems like a good niche to market.
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  • Profile picture of the author garyk1968
    Mozy here, been with them 2 years no problems and they have win and mac clients. Also for offline storage like a network drive I use livedrive.com.
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    • Profile picture of the author wordwizard
      Cool! I've been looking for something like that too. I've had an external hard drive die on me before and lost a ton of data. And the current ones are occasionally acting up -- and my ibook doesn't have room for half of f all my stuff.

      So this would be a great solution, certainly until I have a new Mac that can handle all I try to put on it, plus a couple of externals as back up.

      also like the idea of having the data accessible wherever I may be.

      Thanks!

      Elisabeth
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  • Profile picture of the author MarkJ
    I'm using Carbonite and am very happy with it. I had Mozy for a while, but for some reason kept having trouble getting things to work right.

    My day-job employer has been using Carbonite for about 3 years to back up the company's data (company does several million per year).
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  • Profile picture of the author wordwizard
    Okay, I've checked out a few services now, and one thing I notice is that they all talk about automated backup of the computer. What about external hard drives? Is there a service that allows manual update of certain components, i.e., certain external hard drives too???

    So what I really would like is a really reliable place where I can keep the contents of my computer and external hard drives in case they crash. And the external hard drives don't have the same stuff on them as the computer because my computer doesn't have enough hard drive space right now. Sigh.

    Also, I have a Mac.

    Thanks so much.

    Elisabeth
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  • Profile picture of the author Profnet
    Carbonite doesn't really have a true affiliate program, but does give a user free months for referring people, if that helps.

    Respectfully,

    Nancy Roebke
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    • Profile picture of the author Steve Diamond
      Originally Posted by Profnet View Post

      Carbonite doesn't really have a true affiliate program, but does give a user free months for referring people, if that helps.
      Actually, they do. It pays 40% or more, which seems quite generous for this kind of service. Here's Carbonite's affiliate page. As you can see, they're a CJ merchant so if you already belong to CJ you can sign up directly there.
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  • Profile picture of the author Darrel Hawes
    Though not a "true" backup service (it's more of a syncing service), I recommend looking into Dropbox.

    You can see a video I shot the other day at my blog:

    Dropbox - weird way to clone your computer | Darrel Hawes
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    Darrel Hawes - Blog
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  • Profile picture of the author kckaz
    Mozy for me. Cheap at $4.95/mo.
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  • Profile picture of the author rhelaine
    elisabeth.

    All of those service have specific software you install on your computer that do the backup for you. you can choose the folders you want to update and choose if you want to do it everyday, when the content change or manually.

    So no problem handling your external HDD

    most if not all of those company have a mac version of their software (i hope anyway)
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  • Profile picture of the author Profnet
    WOW!! I did not know that Carbonite has an affiliate program! Thank you for sharing that.

    And I have Carbonite myself, but have not found a way to backup my extral hard drives with it. Has anyone been able to do that? Is there a trick to it? When I go to the list of drives I can choose folders from, my externals aren't there.

    Respectfully,

    Nancy Roebke
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    • Profile picture of the author wordwizard
      Well, I definitely have to sign up for Carbonite's affiliate program then, though I'm hoping to get some kind of confirmation that it works for external hard drives...

      I guess I'll get on the phone tomorrow with several of these companies ;-) And will report back what they said!

      In some way, I feel maybe I should just upload my stuff to a password protected area in my hosting account. After all, I have unlimited disk space they said! And bandwidth too. It will take a while, but I can just have the uploads running in the background while I do other stuff. Should take a week, and it would all be up there...

      I"m just a bit concerned that this might violate some sort of rules because theoretically this could be perceived as an effort to distribute it, which is not what I have in mind.

      What do you think?

      Thanks.

      Elisabeth
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  • Profile picture of the author Darrel Hawes
    Elisabeth,

    I would do my due diligence. I recall some first-hand reports of people getting into trouble with their web host for doing such.

    The web host believed it to break their TOS.

    It might have been right here on the WF that I read about this. Wish I could be more help.
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  • Profile picture of the author Harry Behrens
    Elisabeth, if you're on a shared-server hosting account with "unlimited" space and bandwidth, what that really means is "unlimited right until the point until you start pulling notably more space or bandwidth than the other users of the server, at which point we shut you down".

    Hosting companies advertise like this because they know that 99.9% of their shared customers will never use anything but an insignificant amount of the resources that they bought, and the ones that do are easy to stop and force to upgrade.

    So I would definitely at least try to talk it over with your customer support before doing something like that.
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    • Profile picture of the author wordwizard
      Shucks! Thanks Harry and Darrel for clearing that one up.

      It seemed just too easy a solution to a pesky problem! Oh well... And yes, about that unlimited bandwidth... I suspected that this might be too good to be true too.

      Well, then there's Amazon S3. How about that? Except that there's a bit of a problem too with security, isn't there?

      Elisabeth
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      • Profile picture of the author wordwizard
        A wrinkle/question about DropBox (unless I'm missing something significant):

        The free version is only 2 GB, and considering that between my computer and the external HD I'm trying to back up, I probably have more than 100GB, Plus it's actually synching everything, how is this supposed to work.

        Even my regular computer has almost 40GB.

        And their sole upgrade option is 50GB...

        sigh. I guess that won't work. No phone number either.
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  • Profile picture of the author Tyrus Antas
    Carbonite encrypts your stuff so theoretically nobody but you has access to them. Placing personal and work related stuff on your hosting account is a big no-no. I wouldn't trust those folks to keep my stuff secure AND I wouldn't trust them with personal information like passwords, business documents and contracts.

    You could still encrypt with your web hosting account but you'd have to do it manually. Carbonite does that for you.

    Tyrus
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  • Profile picture of the author uzomaeze
    Hi, have you tried kasbersky, I think they use such back up service
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    • Profile picture of the author Paul Myers
      As far as using a shared hosting account for back-ups, I'd think twice about that for anything but small numbers of critical files. And I wouldn't even consider it for anything you'd be upset to see getting out of your control.

      Shared hosts have a lot more security risks than dedicated hosting, for one thing. One person on a machine with the wrong kind of script, and the whole machine can be compromised. Along with that, most shared hosting services that I've looked at have prohibitions against storing files on them which aren't linked to via the web. Those rules are meant specifically to prevent their use as remote backup systems.


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      • Profile picture of the author wordwizard
        More questions than answers...

        Thanks, Paul, for confirming my suspicions re the feasibility of using my hosting account...

        And I'm looking forward to your free book

        When I checked out iDrive.com, I also found iBackup.com ( think they're the same outfit).

        iBackup sounds great but it's awfully expensive.

        I think I'll invest in another external hard drive or two and deposit them in my bank safe. Then rotate them out every once in a while as I update things. That's a heck of a lot cheaper.

        One thought. iDrive does offer a VERY reasonably priced personal storage service for $4.95/month for 150 GB. But they charge WAY more for business storage.

        What do you think they would consider "business" storage as opposed to personal storage?

        Elisabeth
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        • Profile picture of the author wordwizard
          Thanks for your feedback on Carbonite, Cyrus. I'll have to check that one out too.

          BTW, one thing I have to mention: I was very impressed by the very friendly and prompt phone tech support provided by iDrive/iBackup.
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  • Profile picture of the author Profnet
    The main thing I like about Carbonite is that the back ups are done automatically - it is my understanding that they happen every ten minutes or so, and even happen in the background while I am working so I don't have to "remember" to do them - which is not my strong suite. I also like that I can just press one button and start a backup in the background if I want something backed up instantly.
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