These Emails Make It All Worth While

by 3 comments
The last few days between PayPal's IPN problems and one of my hosts being
down, have been hell. Many customers could not download their products so
I had to manually get around things.

I got this very brief email today.

"Ah, now that worked! Thank you so much - if only everyone provided such
impeccable customer service!! You rock!"

These make it all worth while.

Lesson: Take care of your customers. It WILL come back to you.
#internet marketing #emails #make #worth
  • Profile picture of the author Mac Wheeler
    This is so true Steve, and it is far from being industry specific. Back in my corporate days I was a huge promoter of the idea that good service supplies ultimate value to the customer, even if the customer are internal staff who need help with something or other.

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