If you don't create value . . .

by .X.
26 replies
Let me define marketing for you, my newbie friend.

Marketing is a set of processes for creating, communicating
and delivering value.

Creating value.
Communicating value.
Delivering value.

There is one key word there, common.

VALUE

If you get any one of the three right you can make
some money.

And if you get none of them?

And so it is that I see the top selling product of the
day is an automated software designed to write passable
BOOKS (5000 words isn't a book) to be sold on Amazon.

I get it. I was in and out of article spinning software
before most people knew it existed.

I made more than I deserved creating garbage sites using
Traffic Equalizer.

And then? I woke the F---- UP!

8 years ago.

Look . . .

You wonder why Google hates you?

You wonder why Facebook won't approve your ad?

You wonder why Ezine articles denies your submissions?

You offer no value, but you expect to get paid.

You want to do the least work possible and live the
dream.

It doesn't work like that. And we should all be damned
glad.

So I'm certain this cute young lady with the latest
push-button empire building software is having herself
a great day collecting dollars from shortcut seeking
fools.

And when those fools attempt to sell the output on
Amazon we can all anticipate their whines, cries and
moans of "It's not fair. Amazon, blah, blah, blah."

I can't even shake my head.

Mic drop. Out.
#create
  • Profile picture of the author JosephC
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    • Profile picture of the author Steve B
      "Marketing is a set of processes for creating, communicating and delivering value."

      No argument here . . . except to say that value alone is not enough to put money in your pocket.

      If it were, Internet marketing would be oh so easy. Anyone with knowledge and experience could deliver a constant stream of value to those in the niche.

      Value has to be sold, not just created, communicated, and delivered. And selling isn't always easy, even with products and services overflowing with value. The prospect has to be willing to exchange dollars for value because without that transaction, your marketing is simply an exercise in branding and good will.

      Steve
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      • Profile picture of the author Tom B
        Banned
        Originally Posted by Steve B View Post

        "Marketing is a set of processes for creating, communicating and delivering value."

        No argument here . . . except to say that value alone is not enough to put money in your pocket.

        If it were, Internet marketing would be oh so easy. Anyone with knowledge and experience could deliver a constant stream of value to those in the niche.

        Value has to be sold, not just created, communicated, and delivered. And selling isn't always easy, even with products and services overflowing with value. The prospect has to be willing to exchange dollars for value because without that transaction, your marketing is simply an exercise in branding and good will.

        Steve
        Selling is easy when you give value. Help someone solve a problem and they are more apt to purchase your stuff that solves more of their problems.

        Internet marketing isn't really that difficult. I was making sales before I even knew internet marketing existed.

        Why?

        Because I created stuff that made life easier. It sold itself. I don't doubt I sell more now since I have gained more education but that still didn't stop me from making sales from day one.

        I didn't need to spin articles.
        I didn't need to game Google.
        I didn't need to spam links.

        I just had a product that was valuable to a target market. This is what I have, this is how it can help you and this is what you need to do in order to get one.
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      • Profile picture of the author .X.
        Originally Posted by Steve B View Post

        "Marketing is a set of processes for creating, communicating and delivering value."

        No argument here . . . except to say that value alone is not enough to put money in your pocket.

        If it were, Internet marketing would be oh so easy. Anyone with knowledge and experience could deliver a constant stream of value to those in the niche.

        Value has to be sold, not just created, communicated, and delivered. And selling isn't always easy, even with products and services overflowing with value. The prospect has to be willing to exchange dollars for value because without that transaction, your marketing is simply an exercise in branding and good will.

        Steve
        Selling is one of the processes of communicating
        value Steve. Selling is a critical part of the
        communication process. Selling is how we
        communicate to people the value we have to offer.

        There are people out there with great products
        and services who can't communicate the value they
        have to offer, or they aren't communicating via the
        right channels.

        And, as others pointed out there are people who
        are great at communicating value (selling) that
        doesn't exist. ;-)

        I am certain every person who purchased the
        software I'm picking on felt, through communication
        of value, that they were making a great purchase
        decision.
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      • Profile picture of the author Lance K
        Originally Posted by Steve B View Post

        "Marketing is a set of processes for creating, communicating and delivering value."

        No argument here . . . except to say that value alone is not enough to put money in your pocket.

        If it were, Internet marketing would be oh so easy. Anyone with knowledge and experience could deliver a constant stream of value to those in the niche.

        Value has to be sold, not just created, communicated, and delivered. And selling isn't always easy, even with products and services overflowing with value. The prospect has to be willing to exchange dollars for value because without that transaction, your marketing is simply an exercise in branding and good will.

        Steve
        As .X. said, selling is part of the communicating value phase. No need to complicate the simple. If someone has difficulty making sales, they're either not communicating their value correctly or they missed something in the value creation phase.
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        • Profile picture of the author kindsvater
          Let me define marketing for you, my newbie friend.
          Yeah, but are people interested in marketing or making money?

          Marketing it one way to make money.

          Traffic Equalizer garbage sites are another way. Sort of. It sure is nice of Google to let me know a site is considered garbage and causing ranking penalties so competitors' links can be added.

          You want to do the least work possible and live the dream.
          I want that. The problem is you gotta do a lot of work to do the least amount of work, and keep starting from scratch after this ban and that ban. It's darn irritating.


          .
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        • Profile picture of the author Steve B
          Originally Posted by Lance K View Post

          As .X. said, selling is part of the communicating value phase. No need to complicate the simple. If someone has difficulty making sales, they're either not communicating their value correctly or they missed something in the value creation phase.

          Lance,

          I stand by what I posted - "value alone is not enough to put money in your pocket."

          All of us have had the experience of being convinced 100% that a certain product was filled to overflowing with value. We wouldn't consider buying any other alternative. We know exactly what we want. But for some reason, we don't pull the trigger and make the purchase.

          Something is missing because the sale wasn't made and it has nothing to do with the communication of value.

          Read Robert Cialdini's book Influence: The Psychology of Persuasion. He discusses the "weapons of influence" and talks about ways to sell including principles like reciprocation, social proof, authority, scarcity and others. These are outside what a marketer would typically think of as the value proposition.

          If everyone bought on the basis of value alone, as you're suggesting, there would be no reason for including all the other selling strategies mentioned above and many more.

          Steve
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          • Profile picture of the author Lance K
            Steve,

            I think we're splitting hairs. I do consider Cialdini's methods and sales in general as part of effectively communicating value. That said, I'm not discounting the importance of good sales skills. I just like simplicity. The OP is simple to understand. You and I both know simple doesn't mean easy.

            But if people continually ask themselves simple questions like "How is what I'm doing now creating/communicating/delivering value" it'll help keep them on track or help put them on the right track toward acquiring specific skills they may need. It keeps the focus on what they can give in order to get rather than on just what they can get.

            Originally Posted by Steve B View Post

            Lance,

            I stand by what I posted - "value alone is not enough to put money in your pocket."

            All of us have had the experience of being convinced 100% that a certain product was filled to overflowing with value. We wouldn't consider buying any other alternative. We know exactly what we want. But for some reason, we don't pull the trigger and make the purchase.

            Something is missing because the sale wasn't made and it has nothing to do with the communication of value.

            Read Robert Cialdini's book Influence: The Psychology of Persuasion. He discusses the "weapons of influence" and talks about ways to sell including principles like reciprocation, social proof, authority, scarcity and others. These are outside what a marketer would typically think of as the value proposition.

            If everyone bought on the basis of value alone, as you're suggesting, there would be no reason for including all the other selling strategies mentioned above and many more.

            Steve
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            "You can have everything in life you want if you will just help enough other people get what they want."
            ~ Zig Ziglar
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            • Profile picture of the author Tom B
              Banned
              Originally Posted by Lance K View Post

              Steve,

              I think we're splitting hairs. I do consider Cialdini's methods and sales in general as part of effectively communicating value. That said, I'm not discounting the importance of good sales skills. I just like simplicity. The OP is simple to understand. You and I both know simple doesn't mean easy.

              But if people continually ask themselves simple questions like "How is what I'm doing now creating/communicating/delivering value" it'll help keep them on track or help put them on the right track toward acquiring specific skills they may need. It keeps the focus on what they can give in order to get rather than on just what they can get.

              Yep, the whole selling process should be valuable or maybe my definition of value is different.

              If I help you achieve what you're wanting to achieve, I built up authority and reciprocation automatically. The sale is a lot easier. That is the same reason list traffic converts better than cold traffic.

              You will more than likely purchase something from me that will help you achieve more of your goals or dreams.

              No matter if you add scarcity through dimesales or social proof through facebook comments, not everyone is going to purchase.
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  • Profile picture of the author SEO Power
    Creating value is what any good internet/affiliate marketing course would revolve around. Selling is all about making your customers see the value in your service or product. It's only when they do that they will become willing to part with their money.
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  • Profile picture of the author AdrianSeo
    Originally Posted by .X. View Post

    Let me define marketing for you, my newbie friend
    I agree with all you say except for this part when you talk directly to newbie. Let's remind us that self call gurus have bring in IM all this "money in a day" "auto-pilot blog" and etc. and not only the newbie must understand this.

    Is something..that all of us think only on short range...if i can make 1000$ tomorrow lets make..it don't mater if next day i make 0 $ because i have ruin a good business plan. We think on short period and we don't understand that this fast money making it ruin some long time business.
    A good example of what i say: WSOs that teach newbie to make a product from old PLR and sell it. That have 0 value in there...but is quick cash...but people lose trust in WSO because we see a lot of garbage...
    But the guy that have sell first WSO and teach newbie to do the same with no experience have ruin the WSO business in a way or another...

    and we can continue with this example...but is no point.
    Value = MONEY in all business..no mater if is online or offline.
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  • Profile picture of the author SJL
    I have been sitting here for about half an hour trying to think of something to add to that. This is one of these topics that you would think are "common sense" by now, but it's not.

    This isn't helped by the fact that there are so many people in this forum that are great at communicating the a ledged value of their products, but fail miserably at delivering it, some knowingly underdelivering.
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  • Profile picture of the author XponentSYS
    Great post X.

    People need to understand that VALUE attracts paying customers but there's also something else to consider:

    There is a direct correlation between VALUE OFFERED..... and HOW MUCH YOU GET PAID..

    The more value you offer... the more people pay you

    Once you've got the valuable offer put together.... it's the copy's job to effectively convey that value enough to create the coveted conversion.

    As for the top seller mentioned in the OP?

    For me and many others it's obvious that it's "output" would create content (books) that offer little to no value.

    I wouldn't use it to create anything.

    However, her OFFER has value to her Target market (noobs, short-cutters and general lazy-asses) and that's why it's a top seller.

    The value SHE created? An Easy Button - another "no work and get paid" offer that unfortunately (like it or not) has value to some. :-/
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  • Profile picture of the author cyberzolo
    Value is hard to create in my opinion but it is a must, and I'm really starting to learn that.
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  • Profile picture of the author Lance K
    This thread is a breath of fresh air. Something the main forum has been in desperate need of.
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    "You can have everything in life you want if you will just help enough other people get what they want."
    ~ Zig Ziglar
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  • Profile picture of the author .X.
    Steve -

    Because I've lived by and taught that definition for
    about 8 years now I understand what it means.

    And my explanation is the short version of what
    obviously fills volumes.

    Social proof communicates value - "Look, all of
    these people are using the product or service -
    it must be valuable."

    Scarcity communicates value by suggesting
    that something is in limited supply, and therefore
    it must be valuable.

    Authority communicates value because it
    implies a level of knowledge on a subject that
    others covet.

    Reciprocity, IMHO, falls into the delivering
    value category. I gave you something of value
    and in return you feel you owe me your loyalty,
    or whatever.

    Basically -

    First, value is arbitrary. It's doesn't exist except
    as an agreement between two parties. I can
    create value, but if I don't effectively communicate
    that value - sell it - you won't agree with my
    assessment of value. No deal. If you aren't even
    aware it exists, again, I've failed to communicate
    the value to you.

    Creating value is the set of processes that
    identify what people need and want, and then
    put that product or service together.

    Communicating value is how we convey that
    what we've created is useful, and fulfills the
    need or want of our target market. That includes
    everything from banner ads, to articles, to PR,
    to sales copy.

    The cool packaging an Apple product comes in
    communicates value. It's a highly successful
    product because it does all three of these things
    really well.

    Delivering value is coming through as we said
    we would, and more. Value can be delivered
    for free or paid. It's more than just putting a box
    on someone's front porch - great customer support,
    products and services that work, unadvertised
    bonuses, whatever.

    Like I said, Lance too, it's a simple sentence that
    says a lot. It certainly doesn't say everything but
    it provides a beacon to follow. And if that beacon
    is followed people don't buy things that fail to
    create value - and that's the point of the post.

    All the best to you - John
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    • Profile picture of the author Steve B
      Originally Posted by .X. View Post

      And my explanation is the short version of what
      obviously fills volumes.

      John, Lance, and Thomas,

      You'll get no argument from me about the importance of value to selling. I'm on board 100%. The difference I see is that you are making "value" the umbrella for every other selling principle - I think that understates the challenge that all marketers face.

      Lumping every tried and proven sales strategy, technique, skill and principle under the heading of "giving value," to me at least, is like saying "give the customer what he wants." It's true and it covers it all, doesn't it? The problem is, it is not very helpful, and in most people's minds, it's somewhat a cliche'.

      I think when most people consider "value" they think of it in terms of a value-based product, good "bang for the buck" and worth the price. They won't think of all the other parts of the selling proposition that you attach to the term.

      This has been a helpful discussion and I appreciate your opinions.

      Steve
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      • Profile picture of the author Tom B
        Banned
        Originally Posted by Steve B View Post

        John, Lance, and Thomas,

        You'll get no argument from me about the importance of value to selling. I'm on board 100%. The difference I see is that you are making "value" the umbrella for every other selling principle - I think that understates the challenge that all marketers face.

        Lumping every tried and proven sales strategy, technique, skill and principle under the heading of "giving value," to me at least, is like saying "give the customer what he wants." It's true and it covers it all, doesn't it? The problem is, it is not very helpful, and in most people's minds, it's somewhat a cliche'.

        I think when most people consider "value" they think of it in terms of a value-based product, good "bang for the buck" and worth the price. They won't think of all the other parts of the selling proposition that you attach to the term.

        This has been a helpful discussion and I appreciate your opinions.

        Steve
        Yeah, I think we tend to agree more than disagree.

        Each person has a lot of wants, desires, needs. I don't think you can fully give them everything they want. Heck, what we want and need changes throughout our life.

        It's never-ending...

        I am sure you know, but we are getting bombarded with messages from all over the place. For me, to take my time to digest your marketing, I expect to get something out of it.

        I don't want to be sold, I want to learn, feel, experience something to make it worth my time which is worth far more than cash.

        X can correct me if I am wrong, but the whole premise is (and I agree) that instead of looking at techniques and methods, we as marketers, should be looking at how we can help our potential customer.

        Buying and using a software program to create spun Amazon books is taking advantage of people. People won't be buying from you again and you will have to keep looking for a new sucker in order to continue making money.

        Life can be so much easier!

        I'm not saying don't use the techniques or methods, I am just saying don't overshadow the value proposition with those methods.

        Selling really isn't that difficult if we keep that in mind.
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      • Profile picture of the author Lance K
        Originally Posted by Steve B View Post

        This has been a helpful discussion and I appreciate your opinions.
        Right back at ya.
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        "You can have everything in life you want if you will just help enough other people get what they want."
        ~ Zig Ziglar
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  • Profile picture of the author rihan123
    I feel value is when you offer something greater then the price tag, for example I charge you $10 for a product and the idea ends up making me $100.
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  • Profile picture of the author Robinsh123
    Really a good information shared, thanks for being here and giving your time in helping the newbies like me to understand that what it takes to make money online by offering products and services.
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  • Profile picture of the author Brent Stangel
    Lots of deep philosophical discussion here, for sure.

    Value is in the mind of the beholder. How would you know what someone you've never met considers valuable? Unless you are literally in their minds you can only guess.

    I see sales copy all the time that assumes I value what every other person involved in IM values. That couldn't be more wrong!

    You know what sells me? Benefits.

    I learned the basics of advertising long ago. They haven't, nor will they ever change.

    Here's the #1 rule: Tell people how they will benefit!

    Creating value.
    Communicating value.
    Delivering value.
    Creating benefits.
    Communicating benefits.
    Delivering benefits.

    Glad we got that straightened out.
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    • Profile picture of the author Tom B
      Banned
      Originally Posted by Brent Stangel View Post

      Lots of deep philosophical discussion here, for sure.

      Value is in the mind of the beholder. How would you know what someone you've never met considers valuable? Unless you are literally in their minds you can only guess.

      I see sales copy all the time that assumes I value what every other person involved in IM values. That couldn't be more wrong!
      Brent, all we can do is come up with common goals/dreams/desires of the group or part of the group we are targeting.

      If we are talking a big market, like IM, there will be a lot of people looking for different things like traffic, conversions, etc...

      Not everyone will be interested in a traffic product at this time even if the group shares the same dreams/goals.

      I wouldn't say it is guessing, but more research and knowing your market. If one product doesn't tickle your fancy maybe some other product will.

      Most people hitting your sales page won't buy. Getting 1% to 2% conversion can make you a lot of money.
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