A little confused about Dealguardian

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Guys,

Need help from someone experienced with DG.

I tried setting up a Wordpress installation service with them. All it does is offer a wordpress setup and configuration service for clients. (It's a service, not a product, and wordpress installation shows as an allowed service as per their "about" page).

Being a non-US resident, DG seemed to work for me in terms of payment management compared to other services around.

The support has been excellent throughout setting up my product etc. - but in the end they left me confused.

I set it up the required pages on my website and requested for activation of the product, but they locked it saying that the "product should be readily accessible". What I had was a page for customers to provide me with their information for setup right after they make the payment.

Yes I did contact support, but they repeated the same thing, and in the end closed my ticket as resolved.

Does anyone who has experience setting up services in DG know what this could mean?
#confused #dealguardian

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