The best white/private label sms platforms...

by 82 comments
Hi,

I'm looking for a white/private label sms platform.

If you know of any please list them here.

Thanks
#mobile marketing #label #platforms #sms #suggestions #white or private
  • Profile picture of the author Nick Surran
    Originally Posted by Instructor View Post

    Hi,

    I'm looking for a white/private label sms platform.

    If you know of any please list them here.

    Thanks
    Hi Instructor,

    I have been a white label client with Lime Cellular for seven months and I can't say enough good things about them.

    They have all the usual features you’d want in an SMS marketing platform, including scheduling of messages, text2win, polls, questionnaires, WAP coupons with built in tracking of views and redeems, a WAP ad builder, multiple lists, etc. I spent several months researching providers and decided upon Lime for several reasons.

    First, I've been able to deal directly with the owner of the company, and he has been very responsive and usually replies to emails within a few hours, even on the weekend. They also have regular webinars for clients about how to use the platform and new features.

    Second, unlike others, Lime isn't competing with their White Label partners. They are strictly a developer and own the short code, but they don't go sell the service on a retail level. They want to work with marketers like us, not compete against us.

    Third, they are continually developing the platform. The developers log on their website always has one or two updates every week, and they are always adding new features.

    From the admin panel, you can log into each of your client's accounts to manage them. You also have the option of giving them login access to manage their own accounts. It is a very easy system either way you want to do it. The integration with my website is seamless so if you decide to give your customers access, they will never know it is Lime’s software and not yours.
    • Profile picture of the author ismaelmeskin
      Originally Posted by Nick Surran View Post

      Hi Instructor,

      I have been a white label client with Lime Cellular for seven months and I can't say enough good things about them.

      They have all the usual features you’d want in an SMS marketing platform, including scheduling of messages, text2win, polls, questionnaires, WAP coupons with built in tracking of views and redeems, a WAP ad builder, multiple lists, etc. I spent several months researching providers and decided upon Lime for several reasons.

      First, I've been able to deal directly with the owner of the company, and he has been very responsive and usually replies to emails within a few hours, even on the weekend. They also have regular webinars for clients about how to use the platform and new features.

      Second, unlike others, Lime isn't competing with their White Label partners. They are strictly a developer and own the short code, but they don't go sell the service on a retail level. They want to work with marketers like us, not compete against us.

      Third, they are continually developing the platform. The developers log on their website always has one or two updates every week, and they are always adding new features.

      From the admin panel, you can log into each of your client's accounts to manage them. You also have the option of giving them login access to manage their own accounts. It is a very easy system either way you want to do it. The integration with my website is seamless so if you decide to give your customers access, they will never know it is Lime’s software and not yours.
      X 2 for lime cellular!
  • Profile picture of the author polishstorm
    Can any one recommend one for australia???
  • Profile picture of the author humbledmarket
    Newbie question but thinking of reaching the offline mobile marketing niche as a sideline hobby.

    It seems lime cellular is the winner but Does limecellular only cater to US market or can it work in Canada as well?
    • Profile picture of the author Nick Surran
      Originally Posted by humbledmarket View Post

      Newbie question but thinking of reaching the offline mobile marketing niche as a sideline hobby.

      It seems lime cellular is the winner but Does limecellular only cater to US market or can it work in Canada as well?
      Lime Cellular does work in Canada. Here is their list of supported Canadian carriers:

      Aliant Mobility
      MTS Mobility
      SaskTel Mobility
      Vidéotron
      Mobilicity
      Bell Mobility
      NorthernTel Mobility
      Télébec Mobilité
      Virgin Mobile Canada
      Fido
      Rogers Wireless
      TELUS Mobility
      WIND Mobile
  • Profile picture of the author bit twiddler
  • Profile picture of the author JHuts34
    Jason,

    Every company charges you a monthly fee, it is simply a matter of how they access it. They could have an upfront fee you pay from the beginning, or charge you per keyword. Each mobile marketing provider is paying the fee to own a short code (or long code) and these are not cheap to possess and are also tedious to maintain (making sure all of your resellers are compliant, stay in good standing with carriers, etc.)

    Obviously the more clients you place on to a short code, the quicker your availabity of keywords diminishes, resulting in you having to license new codes and absorb more cost. Also depending on the size of the company, they are continually paying to advance the capabilities there platform has as to keep up with the ever changing technology advancements, and expand support so they can continue to satisfy your needs. For example a company like ours has both marketing and technology support both, which means our company has to pay an abundance of support agents to be there for our partners, helping to ensure their success.
    It is a hard decision to make and a life changing one to say the least, hopefully this helped you out a little bit.
    • Profile picture of the author bit twiddler
      Hi James,
      It's nice to see someone from these companies is staying in touch with the conversations here on the WF. I honestly thought a few more reps would show up to this thread.
      T J

      Originally Posted by JHuts34 View Post

      Jason,

      Every company charges you a monthly fee, it is simply a matter of how they access it. They could have an upfront fee you pay from the beginning, or charge you per keyword. Each mobile marketing provider is paying the fee to own a short code (or long code) and these are not cheap to possess and are also tedious to maintain (making sure all of your resellers are compliant, stay in good standing with carriers, etc.)

      Obviously the more clients you place on to a short code, the quicker your availabity of keywords diminishes, resulting in you having to license new codes and absorb more cost. Also depending on the size of the company, they are continually paying to advance the capabilities there platform has as to keep up with the ever changing technology advancements, and expand support so they can continue to satisfy your needs. For example a company like ours has both marketing and technology support both, which means our company has to pay an abundance of support agents to be there for our partners, helping to ensure their success.
      It is a hard decision to make and a life changing one to say the least, hopefully this helped you out a little bit.
    • Profile picture of the author jasonjohnson0
      Originally Posted by JHuts34 View Post

      Jason,

      Every company charges you a monthly fee, it is simply a matter of how they access it. They could have an upfront fee you pay from the beginning, or charge you per keyword. Each mobile marketing provider is paying the fee to own a short code (or long code) and these are not cheap to possess and are also tedious to maintain (making sure all of your resellers are compliant, stay in good standing with carriers, etc.)

      Obviously the more clients you place on to a short code, the quicker your availabity of keywords diminishes, resulting in you having to license new codes and absorb more cost. Also depending on the size of the company, they are continually paying to advance the capabilities there platform has as to keep up with the ever changing technology advancements, and expand support so they can continue to satisfy your needs. For example a company like ours has both marketing and technology support both, which means our company has to pay an abundance of support agents to be there for our partners, helping to ensure their success.
      It is a hard decision to make and a life changing one to say the least, hopefully this helped you out a little bit.
      I'd just like to give a quick testimonial to James and Avid Mobile. Many comments from competing companies to Avid use the same canned response, "ABC Company doesn't compete with you". Yes Avid sells their own product to end users but guess what, the also share challenges and responses to the challenges. They use their own ad builder and site builder. They know the difficulties and benefits of it from the reseller viewpoint. Esentially they are one of us. They are in the trenches with us. When I signed up for a demo with them it was short...couple days I think. James Hutson was my SM/AM and he traded eamils with me over the weekend and late into the night getting me started. At first I was put off by the short trial period but I realized it was excellent marketing: show your best, give them a taste of it and wrap it up and ask for the sale. Do we want to extend the sales cycle out forever or ask for the sale while the prospect is excited? I too have been able to correxpond via email with Rob Clifton, CEO of AvidMobile and he is very responsive and seems to like taking action. Full Disclosure: Lime has called me up or emailed me a couple times from when I was looking at them before and they have some sexy stuff and I am tempted to consider, but the bottom line is they dont have a marketing background, they have higher prices. They have a sleek sexy interface but I can do exactly the same with Avid. Avid has stepped up to do all the IP stuff and Patent rights to protect us from some legal issue that may or may not arise, I like that they are leading the fight rather than taking the wait and see.

      For me, AvidMobile is the total package. They do what it takes to keep me as a customer and treat me as a VALUED customer. I dont have anything negative to say about the other providers but I can tell you AvidMobile is a great partner for me. I have a meeting with a potential client Monday @ Lunch. YEAH!
  • Profile picture of the author Instructor
    James (great name btw),

    What is your pricing model? Are you offering a deal for us Warriors?

    PM me if necessary.

    Thanks,
    James
    • Profile picture of the author sgoerger
      I wanted to throw the company "Trumpia" into this mix, just because I didn't see them elsewhere in this thread. It has been a while since I seriously considered a SMS sideline, but when I was looking, Trumpia was the one that stood out to me. I also often get emails from them on special deals if I were to sign up for their white label program, so maybe a thing to do would be to get them your email, and then just see what kind of deals they might pitch you.

      Lime sounds pretty awesome too, though, I must admit!
  • Profile picture of the author peter360
    I chose Trumpia white label platform because it does not have a monthly fee. I just purchase credits and I use as much as I need. However, AvidMobile has much more education on mobile marketing and they teach you how to sell the service to offline businesses.
  • Profile picture of the author lint631
    Use Avid as well. It's super easy to learn and not too expensive.
  • Profile picture of the author KWall
    Other than Trumpia, does anyone know of a company that will provide a true multi-channel marketing platform? One that integrates SMS, email, IM, voice, etc?

    Kevin
    • Profile picture of the author suezer
      This thread has been posted an year ago but I must introduce ProTexting's sms white label platform as well.
      I do believe we provide the most innovative mobile marketing platform but the customer decide.
  • Profile picture of the author MoBuzz
    Originally Posted by Instructor View Post

    Hi,

    I'm looking for a white/private label sms platform.

    If you know of any please list them here.

    Thanks
    I spent prob a hundred hours looking into different platforms as well as using a few. In my opinion Lime Cellular is by far the best.
  • Profile picture of the author TimPiazza
    Is anyone finding a threshold on message rates? At what point (price per message) do clients balk at the opportunity that sms marketing offers?
  • Profile picture of the author MobileMe
    Thank you for starting this thread Instructor. I have tried a couple of companies as well and all seem to fall a little short somewhere (customer service support and user friendliness) ....Really wish I would have came here first! So the toss-up seems to between Trumpia, Avid and Lime Cellular....has anyone tried AnchorMobile.net yet? They seem to have the most user friendly mobile-website builder just a hefty start-up fee leaves me still debating which one will be best, with the focus being a good white labeled back office that integrates well on my personal website and not a pre-made template and good customer service. Anymore suggestions or feedback on AnchorMobile would be so appreciated!
  • Profile picture of the author TrumpiaTim
    Very objective question, probably best thing to do is sign up for a free trial and work the sales / support team at each respective white label provider and see who you feel the most comfortable and confident with. Currently Trumpia differentiates ourselves in the marketplace by being an all-in-one provider with a focus on not only SMS mobile marketing, but also email marketing and social media.
    • Profile picture of the author WillR
      Originally Posted by TrumpiaTim View Post

      Very objective question, probably best thing to do is sign up for a free trial and work the sales / support team at each respective white label provider and see who you feel the most comfortable and confident with. Currently Trumpia differentiates ourselves in the marketplace by being an all-in-one provider with a focus on not only SMS mobile marketing, but also email marketing and social media.
      Trumpia also differentiates themselves by sitting on this forum and constantly tooting their own horn. All the other SMS providers don't need to do it because others are talking about and recommending them.

      But not Trumpia... they need to sit here and constantly do it, and have been for the last year. :rolleyes:

      It gets a bit boring after a while Trumpia.
  • Profile picture of the author Aupcs
    Hey guys, if anyone can recommend one that works within Australia, that'd be great! Please let me know.

    All the best,

    Phil
  • Profile picture of the author TrumpiaTim
    Right, the inability to opt out is just asking for a SPAM lawsuit...
  • Profile picture of the author Terry Jett
    After building a SMS business using white label and managing it, found that I could turn all the work over to a company called "Yep Text" and end up making about same money without all the headaches.

    Certainly not for everyone but found a lot less stressful for me.
  • Profile picture of the author mjcannon
    I am looking for a white label provider in Ireland but can not seem to find anyone doing it. Just wondering????
    • Profile picture of the author kyusho77
      Originally Posted by mjcannon View Post

      I am looking for a white label provider in Ireland but can not seem to find anyone doing it. Just wondering????
      Hi mjcannon,
      Try Twilio. It works for me. I might be wrong but I think you can use it in Ireland.
      Hope it helps.
  • Profile picture of the author ojack43
    I am having one developed now that will beat anything out there by far ...
    • Profile picture of the author Andy Bo
      Originally Posted by ojack43 View Post

      I am having one developed now that will beat anything out there by far ...

      Thats a big claim!!

      Have you released it yet?

      Andy
  • Profile picture of the author usndsd
    Pretty sure Lime can help you out...might want to give them a call
  • Profile picture of the author TrumpiaTim
    International is always a tough one, you might want to check with Clickatell?

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