ViVaLaTrentBaby

So is it legal to manually add my clients preexisting contacts into their sms campaign?? Seeing how the preexisting contacts did not give the company their phone number to be advertised to via sms in the first place? :confused:
Thank You

WillR

No, that would not be allowed I don't think.

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BKH

It is spamming even if the people gave your client the phone numbers and said that they can contact them but did not specifically state that they can be contacted via text.
There is a massive lawsuit that is stemming from Jiffy Lube texting hundreds of thousands of their customers that gave wireless numbers but did not opt to be contacted by text specifically.
Best way to avoid any hassles with this is just to make sure that all contacts opt in from their phone and this way they can all be tracked from the wireless carriers.
Goodluck,
b

ViVaLaTrentBaby

okay yeah i thought that would be to easy, so this is what im going to do. I will send an email to the preexisting contacts with the information on how to opt-in. Also I'm assuming that it would be okay if at the point where their customer is paying for their services the employee could ask if they would like to be opted in then if they say yes then they could be opted in manually that way the customer wont just be told how to do it and be all like "yeah sure i will" then go about their day and forget to opt in. that shouldn't be considered spamming then should it?
thanks ya'll probably just saved me from allot of drama

BKH

The guidelines actually state (they may have changed since I last read them in OCT) they must give written or verbal notification of the opt in so this should be fine. I tend to hang on the safer side so I let all of my customers know to ask them to opt in from their phone. Really just for CYA.
b