problem with redirect, please help..

Justin B · 4th Jul 2012, 01:37 PM

Please help!

I have a problem with a clients website which is redirecting to the mobile site on his Samsung Laptop N145 plus.

The redirect is installed on wordpress and has been working fine. It's detecting the screen width <1023

My client says he was able to view the site fine on his laptop the other day but now it is redirecting him to the mobile site everytime.

Additionally, the mobile site is not loading properly. It is not showing the header image on the home page and only showing the navigation bar.

It works fine on my iPhone, Laptop & PC

Hoping someone can help me quick!

Thanks
Justin

Jay Moreno · 4th Jul 2012, 04:50 PM

Your seeing one of the pitfalls of using a javascript screen size detection redirect, javascript doesn't always detect the screen size properly - change it out for user agent based JavaScript, PHP or a .htaccess redirect depending on what type of website it is.

HTH

rlhurst · 4th Jul 2012, 06:32 PM

Originally Posted by Justin B

The redirect is installed on wordpress and has been working fine.

Get Jay's WP redirect plugin... click on his sig image.

Justin B · 5th Jul 2012, 07:40 AM

Thanks. I just bought it.

@Jay. I connected with you on Skype,. Need some assistance with your WP plugin.

WillR · 22nd Jul 2012, 09:39 PM

It does not mean the script is not detecting properly. It means your friends laptop has a screen width of less than 1023 pixels and thus why they are being shown the mobile site.

Brandon Tanner · 23rd Jul 2012, 10:07 AM

I used to have a N145 Plus, and can confirm that the default screen resolution is 1024 x 600. Which means that either A) your friend changed the default screen resolution to something lower, or B) whatever browser he is using is not sending the correct screen information to your redirect script (I have seen this happen with certain versions of Android browsers, but never heard of it happening with regular "desktop" browsers like IE or Firefox).

You could ask your friend whether or not he changed the screen resolution, then you would be able to pinpoint the issue (assuming, of course, that your redirect script was set up properly in the first place).

But regardless... redirects based on screen size will work great for the majority of your site's visitors, but they are certainly not bulletproof.

Justin B · 23rd Jul 2012, 12:46 PM

Jay managed to sort it for me with his Wordpress plugin so it's all fixed and sorted now.

HostWind · 23rd Jul 2012, 02:50 PM

What plugin did he use? May be useful for others.

Justin B · 25th Jul 2012, 03:59 PM

Originally Posted by HostWind

What plugin did he use? May be useful for others.

Check his signature in post #2 in this thread. That's the plugin I'm using.

4th Jul 2012, 01:37 PM	#1
Justin B Active Warrior War Room Member Join Date: 2011 Posts: 61 Thanks: 15 Thanked 8 Times in 7 Posts	problem with redirect, please help.. Share on: Please help! I have a problem with a clients website which is redirecting to the mobile site on his Samsung Laptop N145 plus. The redirect is installed on wordpress and has been working fine. It's detecting the screen width <1023 My client says he was able to view the site fine on his laptop the other day but now it is redirecting him to the mobile site everytime. Additionally, the mobile site is not loading properly. It is not showing the header image on the home page and only showing the navigation bar. It works fine on my iPhone, Laptop & PC Hoping someone can help me quick! Thanks Justin

4th Jul 2012, 04:50 PM	#2
Jay Moreno Mobile+WP = JumpMobi.com War Room Member Join Date: 2009 Location: San Antonio, Tx Posts: 1,270 Thanks: 301 Thanked 449 Times in 309 Posts	Re: problem with redirect, please help.. Share on: Your seeing one of the pitfalls of using a javascript screen size detection redirect, javascript doesn't always detect the screen size properly - change it out for user agent based JavaScript, PHP or a .htaccess redirect depending on what type of website it is. HTH
	Sorry, I am too busy helping people to think of a cool signature!

5th Jul 2012, 07:40 AM	#4
Justin B Active Warrior War Room Member Join Date: 2011 Posts: 61 Thanks: 15 Thanked 8 Times in 7 Posts	Re: problem with redirect, please help.. Share on: Thanks. I just bought it. @Jay. I connected with you on Skype,. Need some assistance with your WP plugin.

22nd Jul 2012, 09:39 PM	#5
WillR Digital Marketer War Room Member Join Date: 2010 Location: Australia Posts: 12,475 Thanks: 1,984 Thanked 8,187 Times in 4,079 Posts	Re: problem with redirect, please help.. Share on: It does not mean the script is not detecting properly. It means your friends laptop has a screen width of less than 1023 pixels and thus why they are being shown the mobile site.
	. ➨ Here's How to Make Your First $177 Online This Week Using the Piggyback Method... .

23rd Jul 2012, 10:07 AM	#6
Brandon Tanner Advanced Warrior War Room Member Join Date: 2006 Location: USA Posts: 1,907 Thanks: 237 Thanked 1,377 Times in 676 Posts	Re: problem with redirect, please help.. Share on: I used to have a N145 Plus, and can confirm that the default screen resolution is 1024 x 600. Which means that either A) your friend changed the default screen resolution to something lower, or B) whatever browser he is using is not sending the correct screen information to your redirect script (I have seen this happen with certain versions of Android browsers, but never heard of it happening with regular "desktop" browsers like IE or Firefox). You could ask your friend whether or not he changed the screen resolution, then you would be able to pinpoint the issue (assuming, of course, that your redirect script was set up properly in the first place). But regardless... redirects based on screen size will work great for the majority of your site's visitors, but they are certainly not bulletproof.

23rd Jul 2012, 12:46 PM	#7
Justin B Active Warrior War Room Member Join Date: 2011 Posts: 61 Thanks: 15 Thanked 8 Times in 7 Posts	Re: problem with redirect, please help.. Share on: Jay managed to sort it for me with his Wordpress plugin so it's all fixed and sorted now.

23rd Jul 2012, 02:50 PM	#8
HostWind HyperActive Warrior War Room Member Join Date: 2010 Location: Tulsa, OK Posts: 343 Thanks: 25 Thanked 45 Times in 45 Posts	Re: problem with redirect, please help.. Share on: What plugin did he use? May be useful for others.
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