SMS marketing / text marketing advice please

by Kazz 24 replies
I sell a product on Amazon and have phone numbers for my customers but not emails. I'd like to get their email addresses but amazon doesn't allow you to give website links to your customers.

I send a text message to someone who has bought a product from me to offer them a gift to get them to give me their email address. Doing this on my mobile phone is a nightmare trying to keep track of the different conversations.

At the start I like the communication to be personal (i.e. not bulk texting) to answer questions they may have but later will want to text out a coupon code to all my customers. I know nothing about text marketing.

Can anyone suggest software or a text service so that I can do this on my computer rather then my phone please?

Would I just be able to put my customer's phone numbers in or would I need to get people to opt in and if so how would I go about doing that?

Any advice on this or a course that covers this would be great thanks.
#mobile marketing #advice #marketing #sms #sms marketing #text
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  • Profile picture of the author imsolutionsgroup
    Do you have a Amazon FPS business merchant account?
    • Profile picture of the author CJ Jones
      Just to clarify...we are able to send messages back and forth to subscribers through the platform just like we would using a cell phone
    • Profile picture of the author Kazz
      Originally Posted by imsolutionsgroup View Post

      Do you have a Amazon FPS business merchant account?
      If this is their Flexible Payment Service no I don't. Would it be useful for what I'm trying to achieve?
  • Profile picture of the author ASUService
    Actually there are several options for this. Search the WSO forum or Warriorplus and JVZoo marketplaces. A final decision boils down to budget and features needed. If you would like to discuss details PM me.

    If you're based in the USA or Canada you do need to be aware that legislation passed in late 2013 or 2014 in both the U.S. and Canada require the client to optin and confirm.

    Someone correct me if I'm wrong ... I'm not a lawyer ... considering they are a customer I believe you can send an initial message BUT it must adhere to the law ... info here:

    Canada: Canadian Anti-Spam Legislation & Notification Opt-in Best Practices

    USA: FCC’s Oct. 16 deadline for mobile opt-in looms for marketers - Mobile Marketer - Columns

    Be aware that unless they confirm the message you cannot send additional messages.

    One thought I had was to include in that message two options for optin. One would be a "reply to" situation and the other a link to a email optin page.

    I have found that the requirements for the initial message verbiage is tough to fit in a single text. Instead I link to a page that explains everything. If you did that you can include an alternative signup on the page that goes to email.

    Hope this helps.
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    Best Regards,
    Mike Allton
    ASU Service, Inc.
    The LAST SMS Platform You'll Ever Need! Easy Money!

    • Profile picture of the author Kazz
      Originally Posted by ASUService View Post

      Be aware that unless they confirm the message you cannot send additional messages.
      Thanks for this info Mike, very useful.

      So does this mean I could use software to send a text message out in bulk to all my customers in one go as long as I only send ongoing text messages to people who reply to that?

      If I am just sending a text to a customer asking if they received the product they just bought are there requirements for that initial message verbiage? Would that be required if I'm doing it manually or only if I'm using an automatic dialing system?
    • Profile picture of the author serryjw
      Mike, you are referring to B2C mobile marketing?
  • Profile picture of the author justclick
    Sms marketing and text marketing both are good source to sell the product and do the product marketing through these sms and text marketing.
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    • Profile picture of the author mix87
      Originally Posted by justclick View Post

      Sms marketing and text marketing both are good source to sell the product and do the product marketing through these sms and text marketing.
      He is 100% right
  • Profile picture of the author TrumpiaTim
    Assuming they have opted in and provided consent for you to solicit and communicate with the customer, you can use any mobile marketing provider that allows for one on one communication.
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    www.Trumpia.com

    Trumpia: The Most Completed SMS Text Messaging Software & API Solution.
    • Profile picture of the author xlfutur1
      I use Twilio for all my stuff, and I could help you do this.

      When you text them the first time, ask if they would like to get a free gift by replying their email address.

      When they do, your system will enter their phone number into an SMS list AND an aweber list simultaneously (or any autoresponder that you can subscribe via email)

      Once you have them subscribe to both, you can then communicate by both email or SMS, trading off. You will probably want to do double opt in for both SMS and aweber to be on the safe side.

      Once they are subscribed, a simple SMS survey is easy to create as well. Check my sig for lots of free tutorials on building apps like this. PM me if you have any questions.
  • Profile picture of the author SMSMobileMarketer
    XLfutur, are you a white label reseller for twillio?
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    TEXTPEDITE

    SEND MASS TEXT MESSAGES FOR FREE!
    www.Textpedite.com
  • Profile picture of the author xlfutur1
    There is no such thing as a white label seller for Twilio itself. They just provide the developers platform for sms and voice apps.
  • Profile picture of the author bobbyvhillman
    Hey buddy!! SMS marketing is the permission based marketing, from that service each customer must have provided a permission to the organization to send text messages to their cell phones. It can boost your small business. It contains reason, such as its opt-in facility and much more that why you should have to consider this service. There is one beneficial service for those individuals who wants to send SMS from their laptop rather than their mobile phones that has recently launched “ultra sms marketing software” that is developed with the help of Twillo framework.
  • Profile picture of the author BenMiller12
    I think now many people consider this as scam
  • Profile picture of the author JTV
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  • Profile picture of the author rkaiser5
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  • Profile picture of the author JTV
    You're right. Doing all of that on your phone has to be a nightmare. That's why most people who do some form of SMS marketing use some sort of white label platform to send out messages to a large amount of subscribers at once. We offer such a platform, but you should definitely shop around, get some quotes, figure out what packages best suit your needs. If you have any questions, message us.
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    ULTRA SMS SCRIPT - A Powerful and Complete Text Message Marketing Platform

    Whether you’re promoting your own business, or offering SMS marketing services to your clients, we give you maximum impact at minimal cost
  • Profile picture of the author VicDadson
    Textlocal's Messenger platform allows you to send two-way, one-on-one messages or bulk SMS from the same platform. You can add merge fields to include personal information, like a name or the order number, so you can send bulk texts while they still look personal.

    If you want to send coupons as well, the platform comes with a vouchers feature so you can create branded vouchers and send them in a text.

    The rules for opt-in in the UK state that you can text someone if you've obtained their number 'while negotiating a sale', so you'd be fine to just enter your customer numbers in. You're best off including an opt-out path in your messages too, that way you don't annoy those customers who don't want to hear from you and you stay on the right side of the regulations.

    If you want to grow your list, so you have more contacts to text, you can use a short code and keyword (e.g. text HELLO to 60777) to collect more opt-ins.This blog from the Textlocal website should help you: Easy ways to grow your opt-in list and gain more subscribers
  • Profile picture of the author scondf
    Banned
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  • Profile picture of the author marketingsol
    Today sms markeitng is the best soltuion to promote your business in short time

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