can't uninstall program

by Jeremy123

Posted: 16 years ago 13 replies

OFF TOPIC

Hi,

I installed this program so I could watch the Olympics live
but it turned out to be a program that promotes antivirus-08,

something is stopping it from uninstalling, I found the specific folder
it is in, when I try and delete the folder it can says access denied,

what if I opened the folder and deleted each component, there is a database file,
should I delete that,

also on my desktop it says Warning spyware detected on your computer,
I know this is not true, they just want me to by their product.

How do I get rid of this.

Thanks,

Jeremy

Rick McCombs

16 years ago

Jeremy,

This is how I got rid of Antivirus XP 2008. It is different than the XP Antivirus 2008 most sites refer to.

First you need to stop the program from loading on startup. This is what you do to stop it:

Start, run

Type msconfig

Go to Startup tab

Uncheck lphc35dj0e1an
Uncheck rhc75dj0e1an

Click apply, then ok
Restart computer

Then you need to delete the main files this program uses. Delete the following file:

C:\windows\system32\lphc35dj0e1an.exe

Then delete the following folder and all files in it:

C:\program files\rhc75dj0e1an

This should remove the program from your system but you probably still have a warning message displayed as your wallpaper in Windows and the virus removed the ability to change the wallpaper or your desktop settings.

To restore ability to change your desktop settings and select a different wallpaper and screen saver do the following:

Start, run

type Gpedit.msc

Navigate to User configuration, Administrative Templates, Control Panel, Display

Right click on Remove Display in Control Panel
Click on Properties and select Disabled

Do the same steps to change the following attributes to disabled:

Hide Desktop Tab
Prevent changing wallpaper
Hide Apperance and Themes tab
Hide Settings tab
Hide Screen Saver tab

You should now be able to use your computer normally and change the wallpaper to something other than the warning message Antivirus XP 2008 set it to.

If that don't work for you, you can find other solutions here.
http://forums.cnet.com/5208-6035_102...sageID=2798128

Thanks
1 reply

Signature

\"Person who say something cannot be done, should not interrupt person doing it.\"

{{ DiscussionBoard.errors[7440].message }}

Jeremy123

16 years ago

Thanks Rick,

I unchecked this:

1phcv7dj0e14e
rhcr7dj0e14e

I didn't see the 2 you say to uncheck, but I think these are
the right ones after seeing a new folder in my program files.

c:\windows\system32 I only saw SVCFactoryLog text file

I found 1phcv7dj0e14e in

c;\windows.0\system32\ I deleted it

also deleted rhcr7dj0e14e in program files

Gpedit.msc was not found

during this process system restore message came up,
I also tried that but it did not restore it far enough back,
the calendar did not let me restore settings to aug 7th,

is there a way to restore the system to aug 7th,

antivirus 2008 still is in there everytime I click on a folder
a message comes up,

I also tried control, alt delete to stop the process

is this program dangerous as far as accessing my online banking

thanks

Thanks
1 reply

{{ DiscussionBoard.errors[7662].message }}

Jeremy123

16 years ago

I got rid of it and fixed my desktop.

I downloaded malwarebytes software for free,
it gets rid of the 2008 and 2009 antivirus xp

Whew, that was annoying to get.

Thanks
3 replies

{{ DiscussionBoard.errors[8195].message }}

Pho-neme 16 years ago

I believe that a clean pc is the best thing to being safe online now days.
I have used the free product called, "CrapCleaner" for a long time on many different pc's.

Over 175 million downloads!!! And it gets rid of the crap. You will like this product.
(As always, have a back-up for your pc).

CCleaner is a freeware system optimization, privacy and cleaning tool. It removes unused files from your system - allowing Windows to run faster and freeing up valuable hard disk space. It also cleans traces of your online activities such as your Internet history. Additionally it contains a fully featured registry cleaner. But the best part is that it's fast (normally taking less than a second to run) and contains NO Spyware or Adware!

Think about this a minute. Most of these areas listed are a hackers heaven.

This is a list of things to keep your pc's clean. Cleans the following;
Internet Explorer; Temporary files, URL history, cookies, Autocomplete form history, index.dat.
Firefox; Temporary files, URL history, cookies, download history.
Opera; Temporary files, URL history, cookies.
Windows; Recycle Bin, Recent Documents, Temporary files and Log files.
Registry cleaner; Advanced features to remove unused and old entries, including File Extensions, ActiveX Controls, ClassIDs, ProgIDs, Uninstallers, Shared DLLs, Fonts, Help Files, Application Paths, Icons, Invalid Shortcuts and more... also comes with a comprehensive backup feature.
Third-party applications; Removes temp files and recent file lists (MRUs) from many apps including Media Player, eMule, Kazaa, Google Toolbar, Netscape, MS Office, Nero, Adobe Acrobat, WinRAR, WinAce, WinZip and many more...
100% Spyware FREE; This software does NOT contain any Spyware, Adware or Viruses.

Many other tools with this product that are very helpful.

No, i dont work for CrapCleaner, just a fan of there product.
I believe, Keep it clean, keep it safer.

Click here, there url - CCleaner - Home

Paul'y
- Thanks
Signature
Bible Software. Information & Knowledge Resources - E-Sword.net
Daily Bible Reading at MySpace, and KOENIG'S World Watch daily International News.
and my favorite play time, Stardocks Object Desktop Network. Desktop Enhancement Suite.
{{ DiscussionBoard.errors[8473].message }}
Rick McCombs 16 years ago

Glad to be some help. Yes, it is very annoying! From what I've read about it, it can
mess up your computer if it's not removed.

It took me about 3 hours to clean it out of my machine.
- Thanks
Signature

\"Person who say something cannot be done, should not interrupt person doing it.\"
{{ DiscussionBoard.errors[8487].message }}

Akitoye

16 years ago

Originally Posted by Jeremy123

I got rid of it and fixed my desktop.

I downloaded malwarebytes software for free,
it gets rid of the 2008 and 2009 antivirus xp

Whew, that was annoying to get.

Jeremy,

How can I download malwarebytes software for free.

Thanks.

Thanks
1 reply

Signature

Together we shall win!

Adesegun Akitoye
http://www.repeatrich.blogspot.com
http://www.repeatrichrelief.com

{{ DiscussionBoard.errors[13495].message }}

Rick McCombs 16 years ago

Akitoye,

Just follow this link to download malwarebytes free software.
Malwarebytes.org
- Thanks
- 2 replies
Signature

\"Person who say something cannot be done, should not interrupt person doing it.\"
{{ DiscussionBoard.errors[13613].message }}
- KimW 16 years ago
  
  That's going to be mentioned in my wso about taking care of your computer.
  
  Thanks
  
  1 reply
  
  Signature
  
  Read A Post.
  Subscribe to a Newsletter
  KimWinfrey.Com
  
  {{ DiscussionBoard.errors[13778].message }}
  
  HeySal 16 years ago
  
  Paul'y - I use crapcleaner, too and I'll swear by it.
  
  There are one heck of a lot of programs that claim to be fix-its or anti-spy, pop-up controllers, etc that are actually just nice big pandora's boxes. Make sure you investigate anything before you download it. Ya just never know.
  
  Thanks
  
  Signature
  
  Sal
  When the Roads and Paths end, learn to guide yourself through the wilderness
  Beyond the Path
  
  {{ DiscussionBoard.errors[13806].message }}
- Akitoye 16 years ago
  
  Originally Posted by Rick McCombs
  
  Akitoye,
  
  Just follow this link to download malwarebytes free software.
  Malwarebytes.org
  
  The Downloading operation was aborted halfway to the download.
  
  I feel the Virus is trying to protect itself.
  
  What else can I do McCombs.
  
  Thanks
  
  2 replies
  
  Signature
  
  Together we shall win!
  
  Adesegun Akitoye
  http://www.repeatrich.blogspot.com
  http://www.repeatrichrelief.com
  
  {{ DiscussionBoard.errors[16629].message }}
  
  Rick McCombs 16 years ago
  
  Adesegun,
  
  You need to stop the program from loading at startup. Go back to my first post in this thread to find the instructions on how to do that. Then download the free software and run it.
  
  Thanks
  
  Signature
  
  \"Person who say something cannot be done, should not interrupt person doing it.\"
  
  {{ DiscussionBoard.errors[16687].message }}
  
  KimW 16 years ago
  
  Originally Posted by Akitoye
  
  The Downloading operation was aborted halfway to the download.
  
  I feel the Virus is trying to protect itself.
  
  What else can I do McCombs.
  
  If you start your PC in safe mode you can finish the download.
  
  Thanks
  
  Signature
  
  Read A Post.
  Subscribe to a Newsletter
  KimWinfrey.Com
  
  {{ DiscussionBoard.errors[17418].message }}

0ayumical 16 years ago

Hi Jeremy,

You may try Add/Remove 4Good to uninstall stubborn applications. I've tried this useful program. It works pretty fine on XP.
- Thanks
{{ DiscussionBoard.errors[53087].message }}

can't uninstall program

Trending Topics

Are Solo ADs the Most Cost Effective Way to Promote your Product?

How do I effectively build and nurture an email list for affiliate marketing purposes?

Are billboards still effective in driving customers?

Been a while! Any of you Old Timers here?

How much does the rebranding affect CR ?