A proposal for the WF

by ShayB
0 replies
  • OFF TOPIC
  • |
I wasn't sure where to post this, so I am posting this here.

I belong to a group that is called Consultant Check. It is for Direct Selling company reps and their customers. There are thousands of members.

Positive and Negative transactions can be posted to the group and listed in the database. There is a format to follow - Your name, consultant name, facts about the transaction, steps you have taken to resolve the situation, etc. - so it is not just a bashing or blatant promotion.

The other side is allowed to respond to the positive or negative transaction. After that, there are posts allowed to show the progress made and the resolution (if any).

If a negative or positive transaction is posted, there are no "Me, too!" posts allowed. They are required to post their own transaction form.

Anyone coming to the group to check on a rep simply has to search for "Jane Doe" and the positive and negative history will show up.

Sometimes things happen. Illness, accidents, etc. This type of posting also allows for people to say when and where someone else has been "seen" online or if they have been silent on all forums (which is usually the sign that something is wrong).


This database is excellent because of 5 things:
  • If someone does a great job and is a pleasure to business with, people need to know that!
  • If someone has a good track record with positive transactions, then all of a sudden people start filing negative ones, it is usually a sign that something is wrong. This will often prompt someone to contact the person offline and see what is up, and a rebuttal is posted.
  • There are 2 sides to every story. It allows both sides to be heard.
  • If a scammer shows up, it is pretty obvious when you have 20 negative transaction reports on one per and no positive ones.
  • If someone is trying to file a false negative report (and it happens), the person named can post proof of delivery or other proof that the transaction is complete, thus clearing her name.
I think a system like this would be good for the WF, especially for newbies. Maybe there could be a separate section for positive and negative transactions.

It is a good idea to praise those who have done good work or overdelivered. This can help him or her get more work or make more sales. It is equally good to warn others of issues that have arisen.

JMHO

Trending Topics