Moneybookers vs Alertpay?

by OlgaH
8 replies
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Hi Everyone,

After reading all these horror stories about paypal, I'm a bit scared of doing business with them. So I've looked at other options. I found moneybookers but don't find them very user friendly. How do I create a button and put a price on it? I found buttons there but no explanation on how to put a price to it. Also how do I make a subscription button? I wrote to their customer service but have not gotten a reply from them yet, this was 2 days ago. Does anyone have any experience with them?

I've also been looking at alertpay, but their fees are so high. Any reviews on them?

Any advice would be greatly appreciated. Thanks.
  • Profile picture of the author DeborahDera
    I just signed up for AlertPay today as well. An online company I plan to work for only sends payments through them, for some reason.

    I agree that the fees seem high, but the chart seems comparable or less than what I pay with PayPal. I'm mostly turned off by the fact that I have to pay an extra $.50 to transfer to my checking account, but I haven't gotten that far yet.
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    • Profile picture of the author Alexa Smith
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      I've used both Moneybookers and AlertPay on and off for 3 years (they're only my "spares" - mostly I use PayPal).

      In my opinion there's almost no comparison between the two. AlertPay is a serious online payment processor with an enthusiastic, helpful customer service department, trying very hard to improve its image, trying to become "the next PayPal". I have no bad experiences with them at all.

      What can I say about Moneybookers' idea of customer service? It's almost as bad as dealing with Clickbank. And believe me, that's really saying something. They routinely take more than a week to reply to a simple email, and you get the overriding impression that their own staff are trained to start from the premise that "nothing is ever their fault".

      Originally Posted by DeborahDera View Post

      I just signed up for AlertPay today as well. An online company I plan to work for only sends payments through them, for some reason.
      If you'll excuse the observation, Deborah (intended helpfully!), that can be a huge red flag. Much though I'm an AlertPay enthusiast, they're far less selective about whom they allow to have accounts than many payment processors. If a real company uses "AlertPay only", that can be a sign that nobody else will do business with them. And there can sometimes be reasons for that which one would like to know about. (As an example: a lot of work-at-home scams, pyramid scams, money-chains, "matrices", unregistered HYIP's and the like use AlertPay only because nobody else will touch them).

      I'm just saying: do plenty of "due diligence". There's a free little ebook download here which has proved very useful to people planning to start work for online companies. It's independent and objective and linked to no specific opportunity. There's nothing for sale there, nothing promoted, no business named and you'll never get any spam from them: How to Investigate Home Business Opportunities . If may be very helpful, even if what you're doing isn't actually a "home business opportunity" per se. (I have no connection with it at all, myself, but it was written by a fellow-Warrior for whom I have plenty of respect).
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      • Profile picture of the author Sardent
        Originally Posted by Alexa Smith View Post


        If you'll excuse the observation, Deborah (intended helpfully!), that can be a huge red flag. Much though I'm an AlertPay enthusiast, they're far less selective about whom they allow to have accounts than many payment processors. If a real company uses "AlertPay only", that can be a sign that nobody else will do business with them. And there can sometimes be reasons for that which one would like to know about. (As an example: a lot of work-at-home scams, pyramid scams, money-chains, "matrices", unregistered HYIP's and the like use AlertPay only because nobody else will touch them).
        The things you list in your example are prohibited by Alertpay's TOS.

        Perhaps when they were starting out this was the case, but considering sellers must now undergo a review for each website they want to use Alertpay on I think they are getting a handle on this.
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        • Profile picture of the author Karen Blundell
          Originally Posted by Sardent View Post

          The things you list in your example are prohibited by Alertpay's TOS.

          Perhaps when they were starting out this was the case, but considering sellers must now undergo a review for each website they want to use Alertpay on I think they are getting a handle on this.
          Yes, AlertPay has changed. They are more strict then they were a couple of years ago, as I recently discovered. They have to be after all, don't you think?
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  • Profile picture of the author Patrician
    I agree - I had MoneyBookers 'just forget it' after trying to get an account for days - their site doesn't work and their customer service does not have a pulse at all. Yeh, like I am going to give somebody that is brain dead my bank account and credit card numbers.

    Alert Pay is very reputable - and never had a problem with either PP or AP.

    In that both accounts are free to set up - I don't think their fees are excessive. They are in business to make money like everybody else - why else would they provide service?

    They are much more reasonable than banks as a rule - doing out of network transactions can cost $5 at ATMs and POS systems (point-of-sale)

    It is true that AlertPay does business for example with Nigeria, unlike CB and PP. That is one reason I like them - it is not fair to exclude an entire country because they have bad guys - the vast majority of people are honest.
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  • Profile picture of the author itskotic
    Pay pal is working good for me.. i dont find any miss hapening with paypal ..
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  • Profile picture of the author mrchristo
    moneybookers facilitates scammers

    reason being.......

    got lured into buying a really nice script that the only method was to pay via moneybookers.
    So i paid and got the download link......guess what 'a text file with a heap of crap inside'
    so i raised the issue and was told 'Youve already downloaded it so no refund'

    gave me a great idea but i like to sleep well at night without worrying about scamming people.
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  • Profile picture of the author JustinDupre
    Paypal is not too bad.. there are good and bad reviews on them you just have to be careful.. I guess moneybookers would be a good alternative if you must.
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