7 {{ upvoteCount | shortNum }}
7 {{ upvoteCount | shortNum }}

The Customer From Hell

by John Thornhill
6 replies
  • OFF TOPIC
    • |
I should know better but I just wasted about 4 hours of my time trying to reason with the customer from hell.

I should have just refunded straight away and moved on.

Lesson learned...

John
#customer #hell
  • Profile picture of the author x3xsolxdierx3x
    I've had one of those before
    Signature
    {{ DiscussionBoard.errors[3454348].message }}
  • Profile picture of the author Robert Puddy
    Originally Posted by John Thornhill View Post

    I should know better but I just wasted about 4 hours of my time trying to reason with the customer from hell.

    I should have just refunded straight away and moved on.

    Lesson learned...

    John
    you tried reason?

    Whats up not enough beer today hahahaha
    Signature
    {{ DiscussionBoard.errors[3454386].message }}
  • Profile picture of the author JaceBarnett
    Speaking of customers from hell... John you still owe me a blast message to your email list for my butterfly marketing style site. I'll be sure to write you a scathing and demanding piece of hate mail telling you what you had better do for me...

    that is, just as soon as I get around to making the thing. LOL
    Signature
    FREE INFORMATION - No WSO, No Pitch
    {{ DiscussionBoard.errors[3454403].message }}
  • Profile picture of the author Talltom1
    I had one of those once. Except, they weren't a customer, it was actually a charity that I was donating my time and labor to. I had the presence of mind in advance, to write up project specifics including the fact that they would not own the website, nor the proprietary software behind it (that I had originally developed for NASA).

    I actually caught them in the act of trying to hack into the site to get at the source code...whereupon my attorney sent them a kind letter stating that the charity donation/contract was null and void, AND IF anything ever came out of that hacking attempt, that we would bankrupt each of the individuals involved, the charity organization, and the larger nationally known charity which served as an umbrella organization.

    Worst part of this was that the head of this smaller charity had been a long time family friend. Needless to say, friends certainly don't do that to friends, and we haven't spoken since.

    Talltom
    Signature

    {{ DiscussionBoard.errors[3454420].message }}
    • Profile picture of the author marcopetriz
      Some people are like that, just money back, their mouth is shot and you loose no time.
      {{ DiscussionBoard.errors[3454522].message }}
      • Profile picture of the author notebooks
        Its just about always easier to just let the client THINK they are right and move on. I have one currently in my business who is a very big pain the **sensored**. Everytime I receive an email or reply from her it has some kind of abuse towards me and she never has a good attitude and everytime i try to reply with a positive comment she turns it bad. In the end I decided it was better to just ignore her abusive emails instead of replying to them and concerntrate more with providing my GOOD and DECENT clients with good service and what do you know.. she has decided to leave my services without me having to say anything.
        {{ DiscussionBoard.errors[3455288].message }}

Trending Topics