Shafted By Staples
Shortly after christmas, I decided it's high time to get a new laptop (this is 6 years old this month, I'm overdue for an upgrade), so I go check them out around town the day after christmas.
I walk into my local Staples (an office supply store chain in the US), and spy what is the last laptop for a killer price ($675, which is $150 off list). It's got a 17" screen, fast processor, lots of hard drive space, lots of memory, etc..
So I pounce, whipping out my credit card and paying for it. Since it's a floor model, I have to wait two hours so they can box it up for me. No problem, I got other things to buy, so I go elsewhere.
Upon my return two hours later, they inform me the laptop is 'too scratched' (due to removal of anti theft device, which I believe are glued on, can a laptop salesperson verify this) and refused to let me have it, and made me take a refund. I smell a massive rat, am pissed, and walk out of there with a refund and am very unhappy.
Why do I smell a rat? Here's why:
1. Discounts that deep scream 'scratch and dent' to me.
2. I was never allowed to see the item, so I could not even determine if it's true or not.
What do I think happened? Some employee wanted the item, so they cooked up a story to literally rip it out of my hands. I can't think of any other reason they would do this to me, it's that bizarre a story.
Thanks for letting me vent. If you really want to help, link to this story and let's get it to the top of google so if nothing else, Staples gets very bad pub out of this.
And don't shop at Staples!
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