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The other night I paid to bump my tax WSO, and my request was rejected.

I tried again thinking I had entered my info wrong - rejected again.

So I check my back account. Looks fine, though I see an ATM credit adding $4.79 to my account.

Weird, but money into my account is always good.

Then I see a withdrawal for the WSO - in a different bank account. Different card, different business, different address, etc.

What in the world??

Turns out someone had tried to make a suspicious $4.79 purchase on my card from some hotel. It triggered a security alert that immediately shut down my card.

That had resulted in the WSO payment rejection. I had then seen the bank reversing the fraudulent charge. And for reasons only known to gremlins, glitches, and programmers, the bank had shifted my WSO payment to a different account.

Thanks! Except all the forum saw was payment declined.

So now I have:

- No bank card while I wait for a new number to be issued that has not been compromised.

- No WSO bump.

- No $40 in my other bank account.

But the good news is the fraud was caught. The bank said the scam is to get a card number, make a small transaction to see if it goes through, and if it does to then make big withdrawal.

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  • Profile picture of the author Frank Donovan
    Brian,

    Good that the fraud was stopped. But if you explain what happened to the Help Desk and give them the details of your other card, couldn't they tie it to your WSO and allow the bump?


    Frank
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    • Profile picture of the author LegitIncomes
      Originally Posted by Frank Donovan View Post

      Brian,

      Good that the fraud was stopped. But if you explain what happened to the Help Desk and give them the details of your other card, couldn't they tie it to your WSO and allow the bump?


      Frank
      Of course they can. Absolutely.
      I had a problem with paying and it not automatically bumping once,
      I just gave the help desk my info - problem solved.
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  • Profile picture of the author seasoned
    Well brian,

    Unless the card was a debit card, it would be dumb for the bank to credit your bank account for an improper charge. It may be more expensive, and is certainly more problematic. They should just remove the auth, or backout the charge,

    As for the problem you are talking about, I once had a customer that hired me for ANOTHER problem, and asked me to fix a problem THEY had. People were trying to charge THOUSANDS of numbers, and they were going all the way to authorize.net. Authorize.net was pretty upset. INCREDIBLE! It is a little known fact that the first like HALF of the card number is fixed. The last digit is a check digit. With ALL that, there are still people dumb enough to like start from 0 and go up. Anyway, this is all the more reason to check the number up front, and send out a generic message, to frustrate people like this.

    Steve
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