Paypal help - Can my sister do anything about this?
wondered if you could help.
My sister's boyfriend sold something over ebay and the guy who bought it, bought it through paypal. The guy came to their house and picked the item up (which was £250). Now recently this guy disputed the transaction!!! Even though he came to the house, picked up the item and now has it. My sister had emails back and forth with paypal about this but despite what she said about him coming to the house, they reversed the money to the guy. Can she do anything about this? I know the money is back with the person now but is there anyway to get paypal to compensate in a situyation like this? She is calling them later today when she gets in from work. Was just wondering if anyone else had experienced something like this or knew what to do?
On another topic...I have a paypal issue. I bought a few items off ebay from Japan just before christmas. Anyway they were faulty so I sent them back. The person said they would refund me the amount plus the postage once they had received them. I sent recorded so I KNOW they have them and they told me they would get back to me on 5th Feb. They havent and arent going to pay (its 120 pounds altogether). Paypal says I cant do anything because it wasnt within 45 days and I tried a dipute within 60. I explained this to them through email and they told me they could do something but they then told me they cant and that I should continue to resolve it with the seller.
Can I do anything about this? Is it worth me calling paypal? I wouldnt want the expense of calling paypal if they arent able to help?
Thanks
Do not get between a wombat and a chocolate biscuit; you will regret it dearly!
Do not get between a wombat and a chocolate biscuit; you will regret it dearly!
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