Anybody familiar with Findlaw?

21 replies
They design websites and provide online marketing for lawyers.

Just wondering if anybody has went up against them before and what type of prices they charge and how happy their clients are with their services?

I don't see any prices on their website.

Just wondering what I could be going up against.
#familiar #findlaw
  • Profile picture of the author digichik
    John Durham has sold against Findlaw. In some of his posts he mentions the prices the lawyers he dealt with were paying, for absolutely no value. Do a search on WF.

    Remember, Google is your friend, do a search -- 'findlaw website prices' and you'll see lots of info about how overpriced it is. I just Googled it to see for myself.
    Signature



    {{ DiscussionBoard.errors[7828100].message }}
  • Profile picture of the author Mwind076
    You're going up against business owners that don't want to take time to listen to your pitch, and that have a contract that they don't want to get out of, don't think they can get out of early, or don't care to change.

    Also, most of those that use Findlaw use it for much more than just website management, they have the database/library of case law, and lots of aids for legal use. So if you aren't going to provide everything FL does, you aren't likely to get many defectors. They aren't with FL for the websites I assure you.

    There's also the likelihood that if they don't fall into one of the categories above and don't use Findlaw, they use LexisNexis, which is Findlaw's main competition.

    In my opinion, you are barking up a big tree if you are a small one man type operation...there are other niches that would be much easier to break into. Or, you can just hit up lawyers after researching their website to find that they either don't have one, or that they aren't hosted by FL or LN (it usually says "powered by" on the bottom, or something like that).

    Chances are, if they don't have a website already, there is a good reason, because I assure you, LN and FL have already contacted them.
    Signature

    Looking for answers on how to SUCCESSFULLY market your company?
    Cold Calling, Appointment Setting, Training, Consulting - we do it all!
    PM for more information

    {{ DiscussionBoard.errors[7828157].message }}
    • Profile picture of the author sodomojo
      Originally Posted by Mwind076 View Post

      You're going up against business owners that don't want to take time to listen to your pitch, and that have a contract that they don't want to get out of, don't think they can get out of early, or don't care to change.

      Also, most of those that use Findlaw use it for much more than just website management, they have the database/library of case law, and lots of aids for legal use. So if you aren't going to provide everything FL does, you aren't likely to get many defectors. They aren't with FL for the websites I assure you.

      There's also the likelihood that if they don't fall into one of the categories above and don't use Findlaw, they use LexisNexis, which is Findlaw's main competition.

      In my opinion, you are barking up a big tree if you are a small one man type operation...there are other niches that would be much easier to break into. Or, you can just hit up lawyers after researching their website to find that they either don't have one, or that they aren't hosted by FL or LN (it usually says "powered by" on the bottom, or something like that).

      Chances are, if they don't have a website already, there is a good reason, because I assure you, LN and FL have already contacted them.
      Thank you. And the client reached out to me for services I'm not chasing him down, so there is an obvious miss with his current services.
      {{ DiscussionBoard.errors[7828182].message }}
      • Profile picture of the author kenmichaels
        Originally Posted by sodomojo View Post

        Thank you. And the client reached out to me for services I'm not chasing him down, so there is an obvious miss with his current services.
        Then ask HIM why he is looking around.

        It may be an eye opener and if you listen closely, he will
        tell you everything you need to know in order to sell him.
        Signature

        Selling Ain't for Sissies!
        {{ DiscussionBoard.errors[7828664].message }}
        • Profile picture of the author Tsnyder
          Originally Posted by kenmichaels View Post

          Then ask HIM why he is looking around.

          It may be an eye opener and if you listen closely, he will
          tell you everything you need to know in order to sell him.
          This is, without a doubt, the most important aspect of
          selling that nearly every rookie misses for the first several
          years of their career.

          Ask short, pointed questions then shut up and listen. They will
          tell you everything you need to know.
          Signature
          If you knew what I know you'd be doing what I do...
          {{ DiscussionBoard.errors[7828717].message }}
          • Profile picture of the author sodomojo
            Originally Posted by Tsnyder View Post

            This is, without a doubt, the most important aspect of
            selling that nearly every rookie misses for the first several
            years of their career.

            Ask short, pointed questions then shut up and listen. They will
            tell you everything you need to know.
            yes i agree with you. I've been in professional sales for 15 years now. (Im 36). half of that selling to fortune 500 and federal government customers.

            unfortunately in typical lawyer fashion he wants information on his terms lol. He specifically said that he doesn't have time for phone calls or a back & forth email conversation.
            {{ DiscussionBoard.errors[7829793].message }}
  • Profile picture of the author jgant
    I'm not familiar with Findlaw, but most lawyers I suspect are disappointed with the amount of clients they attract from the internet (or at the very least want more).

    Instead of going head-to-head with the big law firm site developers, offer lawyers something nobody does and that is pay-for-results. Find firms with lousy SEO who pay for PPC. Ensure they don't have too many negative reviews. Approach them and offer them a deal where they pay you for leads/new clients on a lead fee or commission basis. The commission basis is an easier sell because leads don't guarantee anything.

    Lawyers earn huge fees from one client, so one sale can net you a big commission. Many lawyers pay $20 + average CPC. Assuming a 1% conversion rate, that means lawyers are willing to pay $2K for one client. That means there's tons of profit potential for you and the lawyers ... say $500 commissions.

    This is what I do and it works like a charm.

    If you try this, get one site ranked and getting traffic in a particular town for a particular type of law. Use this as your sales vehicle. Provide traffic screenshots for buyer keywords.

    You can easily profit with PPC using this model if you know anything about PPC. Most PPC outfits lawyers hire aren't very good at all.
    Signature
    How I hit $10,000+ per month very fast w/ 1 niche blog - Click Here to learn more (no opt-in).
    {{ DiscussionBoard.errors[7830894].message }}
  • Profile picture of the author xlfutur1
    I have some experience with FindLaw. About a year ago Chris Winters did a WSO on ranking YouTube videos. Great course and after learning from Chris, I sent out some emails to a few local attorneys. One got back to me and took me up on my free offer.

    He already had a FindLaw guy that he worked with and he sounded him out to see if I was nuts or for real. His FindLaw guy told him to humor me to see what I could do.

    To make a long story short, I ranked this guy's video to the top of Google for a relatively broad local search term within a few weeks. The attorney's FindLaw guy then took me out to lunch basically to pick my brain on how I did it (he didn't say that, but that's what he wanted to learn). I told him everything he wanted to know.

    What I learned from this experience was that this attorney was paying FindLaw $500 per month for a video that had a handful of views and didn't rank at all. I come along and rank the video at the top for nothing. I did this as a test, and to have some credibility for the next business owner I approached.

    The fact is that FindLaw has contracts with their clients and there is not much you can do until those contracts expire. My experience proves that even smart attorneys can be ripped off due to their ignorance of internet marketing. Happens every day.
    {{ DiscussionBoard.errors[7833031].message }}
  • Profile picture of the author Matt Lee
    One of my attorney clients is listed with them now, she says that she doesn't really see any leads from it, but most of her competitors are listed with them too. I personally don't see it doing her any good, and have told her that but she wants to play in the sandbox as the rest of her competitors.
    Signature
    "One of the Most Successful Offline WSO's Ever!
    Get More High $$$ Clients with this Small Business Marketing PLR Magazine
    {{ DiscussionBoard.errors[7833238].message }}
  • Profile picture of the author John Durham
    My old attorney used findlaw (as digichick pointed out) and was (still is) paying almost $1,100 bucks per month for his listing, which was supposed to be deep linked to different pages of his website, and wasnt, as the links all lead to the wrong places on his site.

    Still, he had no intentions of ever stopping the service, and said it was infact bringing him an roi.

    I think also with attorneys findlaw is kind of a "clique" thing, its kind of like a prestige deal that they all have to be on to be cool.

    The interesting thing is that he is also a part of other directories and has a website... and even open to doing more things with it, and wanting to expand his web presence even more, without giving up his findlaw listing.
    {{ DiscussionBoard.errors[7833247].message }}
    • Profile picture of the author TheShark
      First of all, Findlaw hates me - full disclosure. I've helped take a lot of business from them and prevented people from the mistake of doing business with them. I've also advised in a few lawsuits involving Findlaw.

      Their rep has bad mouthed me - which led to more business for me

      Many attorneys HATE their findlaw accounts. I've seen as low as $500 to as high as $3,000+ a month for their services.

      I'll tell you the secret to beating them on the web and marketing against them - it's simple - content and good marketing advice to the client.

      TheShark
      {{ DiscussionBoard.errors[7839835].message }}
  • Another option--use your expertise and show them how to be better. They are looking for marketers, developers, business development people:
    FindLaw Careers at Thomson Reuters

    Put together a proposal and offer your services as a vendor. Could lead to more business at Thomson Reuters' other divisions.
    Thomson Reuters | Home
    Signature
    Marketing is not a battle of products. It is a battle of perceptions.
    - Jack Trout
    {{ DiscussionBoard.errors[7840264].message }}
    • Profile picture of the author lerxtjr
      say $500 commissions
      Careful about offering this. Most lawyers I know are prevented by law from paying "commission" for any kind of promotion. And, when you serve as a paid advertiser (what you are called when you are paid to do seo, traffic building, social media for lawfirms), you have to be very careful with how you do social networking and "promote" your law client. Very strict regs on stuff like that.
      Signature

      Come practice your public speaking skills with us FREE every week! SpeakersSpeakLIVE.com >>

      {{ DiscussionBoard.errors[8041886].message }}
  • Profile picture of the author Jason Kanigan
    I'm working with someone right now gunning against Findlaw. She's picked up clients when the attorney has been upset about Findlaw, or isn't using any online leadgen system. Those with Findlaw tend to stick with it, saying that it's bringing them results--even when we have evidence that it is not! That human need to be perceived as consistent in our behavior, regardless of the evidence or logic, strikes again.

    Here's a question: why can't the lawyers run two inbound lead generation systems at once? If they're both effective and generating profit, why wouldn't you want to run both? To me, it's like saying "Nahh, I won't run Adwords...I already have Facebook Ads." Duh.

    Now here's the surprising reality: lawyers are generally poor at selling. They know how to do free consultations, and then they literally HOPE the prospect calls them back! I have heard this in many, many conversations with attorneys.

    Also, lawyers frequently do not answer their phone. As the person I'm working with said, "If you were in jail, would you leave a message for an attorney and hope they called you back?!" Nope. You'd move on. The lawyers as a group have not learned "First In Wins"...

    ...and the takeaway from this is that Even If They Get More Leads, They Won't Know What To Do With Them.

    Working this niche, you're prospecting, you're really honing in to find "Your guy or gal"...most are not going to be a fit, and that's OK. The project sizes are quite decent when you do find the right prospect.
    {{ DiscussionBoard.errors[8041930].message }}
  • Profile picture of the author Kayster13
    Do your homework, ask them why they are looking. It will be very revealing and the most helpful research.
    {{ DiscussionBoard.errors[8042236].message }}
  • Profile picture of the author iAmNameLess
    The majority of my family is in law and I have had a great opportunity to learn about what really works for them and what doesn't. Findlaw is a company that actually does provide a great return for people. A LOT of law firms do not actively advertise their services because they don't need to. The longer you are in law, the more your name matters. Referrals are the greatest form of marketing for them.

    The exception is an attorney that starts their own practice, usually in personal injury, and sometimes criminal defense. They are the ones looking to attract more people. The major law firms have all their clients paying retainers anyway or get a ton of referrals. You can easily target the bankruptcy lawyers, they need to make more money and in my experience 1 out of every 2 that defects from findlaw is a bankruptcy attorney that simply can't afford it.

    There are countless attorneys that will buy multiple full page ads in the yellowpages simply to show they can. I have talked to a few that don't care if there is a return on them, because it shows stature among their colleagues. They don't care if they take a loss on them because it creates more notoriety and when someone comes to them, they believe that referrals will happen for years to come and they're right.

    FindLaw, is a specialty company. To compete against them successfully you will need to specialize in websites and marketing for lawyers. Most attorneys are happy with them, simply because they don't really care, they don't have time for this stuff. The ones that fall away from findlaw are the ones that usually have some problems as a potential client.

    The problems include:
    1.) They have too much time, which brings us to..
    2.) They aren't making much money from clients
    3.) They see findlaw as a big expense
    4.) They are needy and findlaw wasn't giving them the attention they need.

    Many attorneys and law firms will have more success with a small offline consultant. You have to find an in though. If someone is looking for something "BETTER" than findlaw, then you might want to figure out the root problem.

    For the guy that said most attorneys hate findlaw, that is absolutely incorrect. The majority of the good potential clients you can go after, don't have time to hate it. You can always position yourself to compete, but in my opinion, findlaw has a lock on the niche. I go after attorneys every now and then, but once you do it long enough, you know which types of law practices to avoid, and you have to really question them on why they decided not to go with findlaw?
    {{ DiscussionBoard.errors[8042290].message }}
    • Profile picture of the author benbro
      I'm very familar w. FindLaw. My prior position as an seo analyst was for a law firm marketing agency.

      Although I dont recall their prices per se, I'm pretty sure they're in the low four figure/month range.

      I tell you what I do recall about them is that from an SEO standpoint and even a general business perspective findlaw/justia websites are flawed.

      Basically, my recollection is that the content that one find law website uses is going to be very similar to the content used on their competitors' sites.

      There are some industries where this wouldn't be a big deal, but bear in mind that the typical atty firm spends upwards of 3-5k, some even as much as 20k/mth on SEO. Which is a short way of saying the legal seo niche is probably amongst the most competitive you will find and dupe content issues can break an otherwise sound seo strategy.

      Another thing I recall is that if you get a website from findlaw is that at some point, you'll start to notice links from other attorneys on your site. This is how they go about building backlinks and in my opinion this is very risky because its basically a paid link network - big no-no from Google's perspective.

      One of the things I used to hate about the findlaw/justia sites outside of the seo is that it's almost impossible for their clients to leave.

      If it wasn't for that you could literally create an seo business simply by targeting justia clients - because again their seo sucks.


      This is how we used to move ppl away from them...
      1. create a new site for the lawyer on a web development server
      2. Put the site together and use seo optimized url's, titles and etc
      3. Write 100% brand new content for each and every page
      4. Max out the lawyer's practice area pages
      5. Max out the location pages - this can help get lots of Google + Local love (find law does a poor job of this...in fact now that I think about it, Local SEO is probably their biggest weakness)
      6. Put a "real" backlink strategy in place that doesn't involve paid link networks
      7. 301 redirect the old findlaw/justia pages (which wasn't easy - given how these guys hold their clients websites for ransom) to the new pages
      8. Publish the new site
      9. Give it enough time for the search engines to index the new site
      10. Get the new site ranking above the client's justia site (via smarter backlinking, cleaner content and etc)
      11. Then on only then after that stuff has been done, we'd encourage the clients to not renew their contracts w. find law

      One more thing...Although we (society) don't usually think of lawyers as business people (our society seems to put them on a higher pedestal..for some reason) , at the end of the day that's what they are is business people. And what is it that business people want? More business.

      At the end of the day if you can show the attorney how your offering will get their phones ringing more at a lower cost per client, you win. That's something that companies like Find Law, Justia and some of the other well known lawyer mktg firms to a lesser extent have yet to do.
      Signature

      "Everything you can imagine is real." – Pablo Picasso

      {{ DiscussionBoard.errors[8042531].message }}
      • Profile picture of the author Dogpa
        I found this forum because today I was rescuing a findlaw site and wanted the client to know they were not alone, so I wanted a few sad stories to relate, etc. I thought I'd try to help while I was here. Misery loves company? LOL!

        I've rebuilt/scraped several of their 'low level' sites. I'd say what I really think but I can't talk like that here.

        It looks to me mostly like a sleazy con game. They remind me of Agent Image for real estate sites. Strictly third world type resellers are what they look like. They have little experience and almost no seo or site construction abilities. I would assume it is templated stuff built for pennies in India.

        They do not understand marketing and when you try to leave you will find out the cloth they are cut of; simply despicable people, IMO.

        Most people do not have the experience or abilities I have and I do not expect everyone to build the perfect site (take this interface...no spell checker? oh well), but they suck.

        It is easy to scrape their sites and make a static site, with all of the content and page structure. Replace every word of spam garbage they have with real content. If you want, you can just put a WP blog in a folder and do a php include for static page dynamic links.

        They frequently use simple sendmail crap so it will still work. You'll lose some dynamic stuff from places like the attorney bios., but the content, as it is, is retrievable (don't keep long, as it is always spam!).

        I always make sure they are on the wayback machine (you'll probably need it for some missing stuff), then scrape, put it on a development server (no index, no follow!), rework their junk into html5 and never look back.

        Took me about 6 hours today from the OK to the hand off, on the old url on a new server. I had already run an auto scrape and checked the wayback; they had spent 2 months getting control of the url. I Charged $500 and will still get a mobile and a blog underneath for close to the same, if they'll pay for making the blog match seamlessly. Less for a generic theme. They got it for about half as they are an 'seo' firm that is really salesmen that have me do their work. I like it that way as I don't have to talk with the lying, cheating, lawyers.

        How can you tell if a lawyer is lying? His lips are moving. Don't ever work for a lawyer on a contract unless you have a big time Beverly Hills Lawyer for a best friend like I do!

        Find Law is an embarrassment, again, IMO.
        {{ DiscussionBoard.errors[8237668].message }}
        • Profile picture of the author xlfutur1
          Update to my post above:

          I recently had lunch with the attorney that I ranked a video for 1 1/2 years ago and have recently sent some DUI leads to from a local site I created. His FindLaw contract is up in August. He is paying them $3000 per month for a bunch of stuff that doesn't really do anything for him, and he wants to turn over all of that to someone who can do better.

          After meeting and talking, he wants to now meet in his office and go over all the FindLaw stuff to determine what he can get rid of and turn over to me.

          Moral of the story. If you find an attorney that has a contract with FindLaw, stay in touch with them because eventually they will realize they are getting hosed. If you can produce results and are trustworthy, they will eventually be very open to turning over what they are paying FindLaw to do that gets no results. Its really a no brainer.
          {{ DiscussionBoard.errors[8237870].message }}
        • Profile picture of the author Brian Lett
          Originally Posted by Dogpa View Post

          I found this forum because today I was rescuing a findlaw site and wanted the client to know they were not alone, so I wanted a few sad stories to relate, etc. I thought I'd try to help while I was here. Misery loves company? LOL!

          I've rebuilt/scraped several of their 'low level' sites. I'd say what I really think but I can't talk like that here.

          It looks to me mostly like a sleazy con game. They remind me of Agent Image for real estate sites. Strictly third world type resellers are what they look like. They have little experience and almost no seo or site construction abilities. I would assume it is templated stuff built for pennies in India.

          They do not understand marketing and when you try to leave you will find out the cloth they are cut of; simply despicable people, IMO.

          Most people do not have the experience or abilities I have and I do not expect everyone to build the perfect site (take this interface...no spell checker? oh well), but they suck.

          It is easy to scrape their sites and make a static site, with all of the content and page structure. Replace every word of spam garbage they have with real content. If you want, you can just put a WP blog in a folder and do a php include for static page dynamic links.

          They frequently use simple sendmail crap so it will still work. You'll lose some dynamic stuff from places like the attorney bios., but the content, as it is, is retrievable (don't keep long, as it is always spam!).

          I always make sure they are on the wayback machine (you'll probably need it for some missing stuff), then scrape, put it on a development server (no index, no follow!), rework their junk into html5 and never look back.

          Took me about 6 hours today from the OK to the hand off, on the old url on a new server. I had already run an auto scrape and checked the wayback; they had spent 2 months getting control of the url. I Charged $500 and will still get a mobile and a blog underneath for close to the same, if they'll pay for making the blog match seamlessly. Less for a generic theme. They got it for about half as they are an 'seo' firm that is really salesmen that have me do their work. I like it that way as I don't have to talk with the lying, cheating, lawyers.

          How can you tell if a lawyer is lying? His lips are moving. Don't ever work for a lawyer on a contract unless you have a big time Beverly Hills Lawyer for a best friend like I do!

          Find Law is an embarrassment, again, IMO.
          Essentially you just typed up your full confession to copyright infringement.

          Not the best decision by any means.
          {{ DiscussionBoard.errors[8407752].message }}
  • Profile picture of the author Talltom1
    Awesome discussion. Didn't realize there were so many people here that worked with attorneys.
    Signature

    {{ DiscussionBoard.errors[8408883].message }}

Trending Topics