Advice on how do I realistically turn this from a side job to a full company?

9 replies
Note: I originally posted this comment in the Main Internet Marketing forum, but it was advised that this would be a better location for this post

Sorry in advance for the long post. Basically, I want to give my IM business a 100% serious stab at becoming a full fledged company, so I wanted to give full details as to what we've done so far & what we hope to achieve. Would appreciate any advice....

So a year ago, I partnered with a friend of mine to begin an internet marketing business. My partner was a medical sales manager with over 800 qualified medical leads we could sell to, so he was a great fit to begin selling our services. I had over 10 years experience as a software engineer & while I didn't know much about internet marketing specifically, I had a strong passion to learn everything about how IM works and how to sell it. We were going to build up slowly. He would sell the services & I would act as the project manager.

Fast forward a year...we currently have between 3-5 active accounts at any given time. Generating on average, about $2,000/mo. The problem? 2 main problems actually. One, we both still have full time jobs (and families). He dedicated 1 day a week to selling 8 hours per day. I dedicate about 4 hours each night to managing things. 2nd problem, is we're still experimenting with the best way to approach this as a business. What works, what doesn't, what prices will people pay, what services do they actually want, which ones do they not care about, etc. So I feel like we still have training wheels on.

So, the other day, my partner had a frank discussion with his father, a very successful businessman, owning 2 very profitable businesses. His father basically said, if we keep going about it this way, it'll never be anything more than a hobby. He recommended that if we truly believe in this business (which we do), to make a serious run at it. Build a solid business plan & go get a significant loan. Hire a small sales team and an account manager & go at it, but this small stuff we're doing, spending a day here...a day there...just isn't going to cut it if we want to turn this into a full time company.

So, that's where we're at & looking for any advice people can offer who've been down this path. A few big questions also:
1) We're still in this phase of experimenting with what IM strategies work & sell well & what doesn't. Would it be better to hire a consultant to get our IM strategy setup properly? How would we go about that?
2) A few details about our current business...we're selling basically any internet marketing services a client needs, specializing in the medical and legal fields. We offer everything from website design, seo, landing pages, conversion optimization, etc. We walk into a potential client's office, listen to what they need & try to offer them a marketing strategy that suits them best. Not sure this is the best way to go, but it's how we're doing it for now.
3) What do we hope to achieve? Ultimately, I'd like this to be profitable enough to be both of our full time jobs. Earning enough to pay a small sales team & account managers, as well as have enough left over to pay ourselves and support our mortgages & families.

Any advice would be GREATLY appreciated
#advice #company #full #job #realistically #side #turn
  • Profile picture of the author Electrical
    Are you maxed out at what you can offer while still working fulltime, or can you go in more?

    I started doing sidework very earlier, sometime around my second month of apprenticeship, and I continued on. At some point I got my license, insurance, and a business name and turned cash sidework into a legit business, but I was still doing it on the side of my fulltime union job. So after work I would go and work another 4-6 hour at least 4 nights a week and all day Saturday and Sunday. That was in addition to the 1 man and then 2 men that I had working for me during the day while I was at my fulltime job.

    It was hard, but having the security of the fulltime job allowed me to run my company better. A lot of the mistakes that people in new companies (at least in my business) make are due to desperation. Those desperate guys who are 100% in on their new business are the ones who desperately need to pay next month's mortgage, so they end up whoring themselves out at obscenely low rates, not only cutting their own throat but every other contractor in the area as well. That's just one of the many mistakes people in that position often make.

    Some questions to ask yourself before quitting your fulltime job, are you going to be comfortable making no money for the next 6 months? Year? Do you have savings that you are willing to use? When that savings runs out, are you willing to use your last dollars to pay your payroll while your mortgage goes unpaid?

    The reason why I didn't have any problems when I switched over was because I waited until my company was up and running and profitable with business steadily coming in. Only then did I quit my fulltime job. Like I said, it was very hard sticking it out in both jobs at the same time, but I am glad I did.

    That's just my experience.
    {{ DiscussionBoard.errors[9734358].message }}
  • Profile picture of the author Joe Stewart
    Originally Posted by Goalie35 View Post

    [I]
    So a year ago, I partnered with a friend of mine to begin an internet marketing business. My partner was a medical sales manager with over 800 qualified medical leads we could sell to, so he was a great fit to begin selling our services. I had over 10 years experience as a software engineer & while I didn't know much about internet marketing specifically, I had a strong passion to learn everything about how IM works and how to sell it. We were going to build up slowly. He would sell the services & I would act as the project manager.

    Fast forward a year...we currently have between 3-5 active accounts at any given time. Generating on average, about $2,000/mo. The problem? 2 main problems actually. One, we both still have full time jobs (and families). He dedicated 1 day a week to selling 8 hours per day. I dedicate about 4 hours each night to managing things. 2nd problem, is we're still experimenting with the best way to approach this as a business. What works, what doesn't, what prices will people pay, what services do they actually want, which ones do they not care about, etc. So I feel like we still have training wheels on.
    What you should do is take his father's advice and expand. Your partner should hire 1-2 telemarketers and train them to do what he does. He should print out any materials they'd need to answer questions, overcome objections and teach them to ask for the sale. After a short time he'd be able to replace himself and hire more people. Eventually you'll both be able to replace your income.

    Honestly, I'm not even sure you'd need a loan to get started. You could set up a room in your house, garage, etc and just use cell phones.

    Of course, not everyone you hire will work out. You may have to replace several people until you find highly motivated individuals that are able to work well without constant supervision and produce results. In the meantime, everyone you hire will be creating new leads for you, so it won't be wasted money, as you can follow-up with those people and they'll already be familiar with your company.

    You can eventually have a website built and use pay per click and other methods to drive traffic and leads to your site.

    Just take it one step at a time by teaching a few other people how to do what he does and over time you'll be able to leverage those individuals into a reliable income.

    HTH

    Joe
    Signature

    My New "Share All" Blog Is Coming Soon! Online & Offline Marketing, More!

    http://www.UnCENTSored.com

    {{ DiscussionBoard.errors[9734769].message }}
  • Profile picture of the author David Bynon
    Go big or go home, right?

    Only you and your partner can really say if going into debt to make a serious run feels right. As for me, I was on the loosing end of that same proposition a few years ago. By loosing end, I mean I lost everything. So, be careful.

    Have you considered a different approach for your revenue model? Obviously you have a service people want and need, or you wouldn't have clients, right? Is it something that you can turn into a online subscription course that will become recurring revenue?
    Signature

    {{ DiscussionBoard.errors[9735359].message }}
  • Profile picture of the author DaniMc
    I made the same transition a few years ago: DO NOT TAKE THIS LIGHTLY.

    The chain of consequences if you fail is huge. I have mentored several entrepreneurs through this transition. You need a REAL PLAN.

    FIRST: Establish a series of "trigger points" at which you will go to the next phase of the plan. Don't work towards quitting your job yet. Work towards the next trigger point. Only when you complete one phase, will you move to the next. This will keep you on track.

    Trigger point #1 - When to hire an assistant part-time. Find a recent college grad who wants to work in a startup and needs a job. Offer them $10-$12 per hour on a part-time basis. You are looking for someone who is organized and with the skills to be self-motivated. You need to explain that as the business grows, you will transition them to full-time. Eventually, if they stay with you, you will double their pay, and bring them into management roles as you expand. Sell the vision to this person. Not to be sexist, but I have found that smart women are TERRIFIC for this type of role. If you sell the vision to them, they will be loyal and are usually better organizers than men, if you can find the right person. She needs to focus on two things: Service the customer and build systems to make everything repeatable.

    I don't care if this eats into your revenue - do it. You still have a paycheck to cover your own bills.

    Trigger point #2 - When to bring on an additional seller. Again, a recent college grad who is HUNGRY. Your partner will train them how to sell and make money. They will work commission only. You will only hire one at a time and they will have a two-week trial period. They will not become great sellers in two-weeks, but you will be able to see if they are taking the sales steps necessary. If not, can them. If so, praise and reward them.

    Trigger point #3 - Assistant goes full-time. At this point, your salesman and partner are making more sales. You and your assistant are overloaded with work. Full-time assistant is the next step. YOU DO NOT GO FULL-TIME YET. You hold phone meetings twice-daily, once in the morning to discuss that days work, and once in the evening to discuss what was completed. Results are all that matter. Check-in phone calls during the day to handle things that come up. You are going to be busting your ass at this point. You will be working like a slave day and night. It will become obvious that you need to transition soon.

    Trigger point #4 - You have enough cash in the bank. You have fulfilled X number of contracts, your service is continually getting better, and you know this can really continue. You have a "going concern" - now you can begin to think about jumping ship. You have cash in the bank to cover expenses for several months, and contracts to continue the revenue. You have calculated your cash burn-rate and you know exactly how long your runway is. You know exactly how much new business you will close in the next 12 months. You can begin to plan your escape. Ask about a sabbatical. Ask about some extended unpaid leave. Take all of your vacation and go full-time. Only one partner should go full-time at this point. The first one who can do it, gets the most compensation.

    Only now should you consider it. This is bootstrapping. It is the way a startup is done today. The old "get a loan" style is so fraught with danger. Do not get a loan - make the business build itself and leverage the work of other people. You have no idea if you can scale successfully and your career and future are nothing to gamble with. DO NOT GAMBLE - KNOW!

    I do not believe in statistics, I believe in calculus. You need to have every number planned out and a clear plan how to hit each stage. If you can reach the next stage, great. If you can't, you will know it was a good thing you didn't quit your job.
    Signature
    Be kind, for everyone you meet is fighting a hard battle.
    {{ DiscussionBoard.errors[9735480].message }}
    • Profile picture of the author savidge4
      Originally Posted by Dan McCoy View Post

      I do not believe in statistics, I believe in calculus.
      Im framing that! That's just awesome!

      Speaking of numbers... there needs to be a bit of clarity here in the number that have been given. First off.. are you guys making like $2000 a month total, or are you making $2000 per client?

      Another set of numbers that is a bit concerning.. Other than you are doing "Internet Marketing" I don't know exactly what you are doing. BUT I am seeing it like this. Currently your partner is selling 1 day a week, and you are working 4 hours a day. Do you realize if your partner where to sell 2 days a week, you would have a fulltime job on your hands?

      IF you are actually working 20 hours a week 4 weeks a month and only making $2000... keep your day job! don't get me wrong.... $25.00 an hour is nothing to sneeze at, but dividing that between you and your partner, it simply is not worth it.

      For me personally.. I have found that the $100 an hour mark, is a decent goal to reach for. As it stands now you would be looking at needing $2800 a WEEK rolling in. That's $800 for your partners 8 hours and $2000 for your 20 hours of time.

      If you were to pull those numbers into full time status, you are looking at $4000 a week for your partners time, and that would be another $10,000 to cover the work created - 2 Full time and 1 part time. ( assuming 40 hour work week ). This becomes a viable business model.

      In regards to the advice of your partners father... In todays economy, I am not going to say it will never happen, but if you are going to a bank and wanting a business loan, your business had better have some solid inventory assets ( you wont have that ) or simply one hell of a business plan.
      Signature
      Success is an ACT not an idea
      {{ DiscussionBoard.errors[9736352].message }}
  • Profile picture of the author bizgrower
    At least a year of revenue for a bank or SBA loan, but with this kind of business I also do not see a need for a loan. My sister worked for a software company that was acquired by GE and 10 million
    pumped into it. A very short time later, the 10 million was pretty much gone and the founder had to come back in to save the company. Maybe some line of credit for more computers and office equipment
    if you're hiring people who work at one of your homes or offices.

    What I would specifically address to go full time is to get your lead generation systems and sales
    systems set up. Takes a while to get good people whom you can work with. From what you have described I see the need for a salesperson or telemarketer, an assistant as Dan McCoy suggested,
    and if you don't already have - good web design and graphic artists you have access to.

    These are some helpful threads:

    http://www.warriorforum.com/offline-...r-clients.html

    http://www.warriorforum.com/offline-...owed-down.html

    http://www.warriorforum.com/offline-...-out-line.html

    http://www.warriorforum.com/offline-...g-clients.html

    I just bought this and am not an affiliate and have not gone through it yet, but nameless is one of the
    very knowledgeable and has done it:

    http://www.warriorforum.com/warrior-...ml#post9692532


    And, Claude Whitacre's book on local advertising - he covers the internet marketing package
    he delivers.

    Dan
    Signature

    "If you think you're the smartest person in the room, then you're probably in the wrong room."

    {{ DiscussionBoard.errors[9737191].message }}
  • Profile picture of the author Peter Lessard
    Some great advice on how to be a shark.
    Great advice on how a shark should plan, should swim and should eat.

    The BIG question is are you really a shark?
    Is your partner? Are your wives and family able to live with a shark? Do they have a bit of shark DNA so that they will not be miserable as there will be fallout at times.

    For me this is NOT the statement of a shark, not seeing the passion.
    "Ultimately, I'd like this to be profitable enough to be both of our full time jobs. Earning enough to pay a small sales team & account managers, as well as have enough left over to pay ourselves and support our mortgages & families."

    Do you have a burning desire to do this?
    Does the thought of working for somebody else for a set fee make you physically ill? It makes me want to vomit! Seriously.

    Sharks would rather:
    Get cut off notices for their bills, tell their kids there is no money for many gifts this year and suffer all kinds of defeats and humiliations along the way than give up working on their own business.

    The money and business plans will not matter if your not hardcore built to do this because no amount of loans and business plans will make this work with certainty.

    That is what makes this so damned exciting and so gratifying when you reach levels that allow you to live a lifestyle nobody else gets to. This is also what guarantees that only a small group will ever make it at this.
    Signature
    Ready to generate the next million in sales? The Next Million Agency
    {{ DiscussionBoard.errors[9737317].message }}
    • Profile picture of the author iAmNameLess
      Originally Posted by Peter Lessard View Post


      Sharks would rather:
      Get cut off notices for their bills, tell their kids there is no money for many gifts this year and suffer all kinds of defeats and humiliations along the way than give up working on their own business.

      The money and business plans will not matter if your not hardcore built to do this because no amount of loans and business plans will make this work with certainty.

      That is what makes this so damned exciting and so gratifying when you reach levels that allow you to live a lifestyle nobody else gets to. This is also what guarantees that only a small group will ever make it at this.
      So so very true.
      {{ DiscussionBoard.errors[9737385].message }}
    • Profile picture of the author bizgrower
      Originally Posted by Peter Lessard View Post

      Some great advice on how to be a shark.
      Great advice on how a shark should plan, should swim and should eat.

      The BIG question is are you really a shark?
      Is your partner? Are your wives and family able to live with a shark? Do they have a bit of shark DNA so that they will not be miserable as there will be fallout at times.

      For me this is NOT the statement of a shark, not seeing the passion.
      "Ultimately, I'd like this to be profitable enough to be both of our full time jobs. Earning enough to pay a small sales team & account managers, as well as have enough left over to pay ourselves and support our mortgages & families."

      Do you have a burning desire to do this?
      Does the thought of working for somebody else for a set fee make you physically ill? It makes me want to vomit! Seriously.

      Sharks would rather:
      Get cut off notices for their bills, tell their kids there is no money for many gifts this year and suffer all kinds of defeats and humiliations along the way than give up working on their own business.

      The money and business plans will not matter if your not hardcore built to do this because no amount of loans and business plans will make this work with certainty.

      That is what makes this so damned exciting and so gratifying when you reach levels that allow you to live a lifestyle nobody else gets to. This is also what guarantees that only a small group will ever make it at this.
      Peter always brings up very good points to consider. Not everyone is meant to be an entrepreneur.

      Not every spouse is supportive of the journey. Some spouses will consider a rocky road as
      grounds for divorce.

      On the other hand, I have known people who did have a supportive spouse (who either had a good job or
      thriving business or professional practice of their own) who did it without ever being too financially uncomfortable.

      And, this made me think of another aspect.

      How well are you and the partner aligned when it does come to major decisions and such things as financial stress? (Do get partnership agreement(s) done by attorneys with several years experience
      in this type of business. I worked in the legal field for 3 1/2 years and partnership dissolutions can be as bad as divorces. Especially worse, interestingly, amongst attorneys.)

      It is all fine and dandy to have an exit strategy where one partner buys out the other or something
      like that. But, if they don't want to be bought out, or there is no money for one to buy out the other
      you're kinda screwed. It's even more complicated if spouses are also on the agreements because you then have to get four people - or three out of 4 - in agreement. That's where you need good attorneys to help with majority ownership and partnership or LLC or Corporation agreements.....

      Dan
      Signature

      "If you think you're the smartest person in the room, then you're probably in the wrong room."

      {{ DiscussionBoard.errors[9737436].message }}

Trending Topics