Help for building Online Business Listing Directory

36 replies
Hey Warriors,

I am working on building a business listing/reviewing website with a friend and am needing advice. Not sure if anybody here has ever tried doing this.

A few things I am wondering is:

1. Should I charge businesses per month or annually for them to be listed on our site.

2. Should I use PPC ads to get businesses to sign up or flyers/walking into businesses and showing them the website?

3. How can I promote this website to get consistent traffic to the website so that companies will see the value in it and sign up on it. In other words...how can I get my customers...customers to come to and be interested in and utilize the site.

4. What niches work best on these directory websites? What niche should I start out targeting?

Thanks for any help. Really would appreciate it.
#building #business #directory #listing #online
  • Profile picture of the author savidge4
    what is the value in your directory? If I type "plumber" in a search engine..what are you going to give me that will be different?

    You have to create the separation from what is already there to what you are offering. Unless you do that, you are destined to fail.

    Originally Posted by aaronco View Post

    Hey Warriors,

    I am working on building a business listing/reviewing website with a friend and am needing advice. Not sure if anybody here has ever tried doing this.

    A few things I am wondering is:

    1. Should I charge businesses per month or annually for them to be listed on our site.

    2. Should I use PPC ads to get businesses to sign up or flyers/walking into businesses and showing them the website?

    3. How can I promote this website to get consistent traffic to the website so that companies will see the value in it and sign up on it. In other words...how can I get my customers...customers to come to and be interested in and utilize the site.

    4. What niches work best on these directory websites? What niche should I start out targeting?

    Thanks for any help. Really would appreciate it.
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  • Profile picture of the author aaronco
    Thanks for the reply. Yea we have been thinking of alot of ways to separate ourselves from what is already out there. I think we have some good ideas but just wondering how we should charge customers and also drive traffic to the site.
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    • Profile picture of the author savidge4
      Originally Posted by aaronco View Post

      Thanks for the reply. Yea we have been thinking of alot of ways to separate ourselves from what is already out there. I think we have some good ideas but just wondering how we should charge customers and also drive traffic to the site.
      You will have to drive traffic through SEO... again, what is behind the phone numbers and business names to pull that is the question.

      how to charge? well it depends on how much it is? $10 a month, I would try to get yearly.. $50 a month, well you would probably have greater success with monthly.
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  • Profile picture of the author iisark
    Hi aaronco,
    My advice is to start your business directory as a free service. This way you can get a lot of visitors/submisisions fast + the users will recommend your directory around the web. Once you establish your directory name online, you can start charging for listings. IMO there are not many people who will pay to get listed on uknown directories. Also, the best way to promote a business directory is on forums like Warrior, SEO chat, Digital Point,v7n - think where the webmasters are spending their time. And to your last question - you can choose any niche for your directory, the more important question is: in what niche is your expertise? How you can build a successful niche directory when you doesn't have knowledge on the subject? For a directory to become popular a lot of work needs to be done. If you bulid just "another out of the box directory" is unlikely to monetize it.
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    • Profile picture of the author aaronco
      Thanks! I am just now getting a chance to reply to all these responses. Been at my job all week and have been coming home late and tired. This is a side project but I definitely see the potential in it.

      I like the idea of starting it off as a free service so the customers can see the value in it. I would also like to build an app as well once we get the website functioning, traffic to it, and looking slick.
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  • Profile picture of the author John Durham
    The deepest truth is that all you have to do is call people... hundreds of people, and tell them what you are offering. Whatever it is.


    Some people will buy it. Some people will ask you if you are number one on the search engines, and if you aren't they probably wont buy...but 50 more numbers down the list someone else will buy without asking any questions.


    You can develop your site while you are selling it if you want to.

    That is the Gospel truth. Dial the numbers and people will buy. I know Im going to get slammed for telling you this, and thus I hesitate to give you the truth that will set you free... but it's a fact.


    AS LONG AS you are dialing the numbers, and have a halfway decent pitch, you can sell just as many as a "nobody" as you could if you were number one on the search engines, with a decent pitch and a hard core calling effort.


    I would give it away free for the first thirty days, reserved with some billing info , then start billing them thirty days later if they don't cancel (Monthly).


    Even if you have the greatest offer on the planet though, sales is just as hard. It's all about consistent dialing.


    "One man wont give you a penny for and apple made of Gold, and another will trade you everything he owns for a tree." -Og Mandino


    It's an age old fact of sales.


    Do you have the inward strength to make those calls day after day? That is the most significant question.
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    • Profile picture of the author savidge4
      WHAT THE?!?!?! Are you serious??!?! really tho... yeah cold calling with dedication does the trick! I prefer the front end work and letting SEO take over tho! LOL lot less work in the end! hahahaha


      Originally Posted by John Durham View Post

      The deepest truth is that all you have to do is call people... hundreds of people, and tell them what you are offering. Whatever it is.


      Some people will buy it. Some people will ask you if you are number one on the search engines, and if you aren't they probably wont buy...but 50 more numbers down the list someone else will buy without asking any questions.


      You can develop your site while you are selling it if you want to.

      That is the Gospel truth. Dial the numbers and people will buy. I know Im going to get slammed for telling you this, and thus I hesitate to give you the truth that will set you free... but it's a fact.


      AS LONG AS you are dialing the numbers, and have a halfway decent pitch, you can sell just as many as a "nobody" as you could if you were number one on the search engines, with a decent pitch and a hard core calling effort.


      I would give it away free for the first thirty days, reserved with some billing info , then start billing them thirty days later if they don't cancel (Monthly).


      Even if you have the greatest offer on the planet though, sales is just as hard. It's all about consistent dialing.


      "One man wont give you a penny for and apple made of Gold, and another will trade you everything he owns for a tree." -Og Mandino


      It's an age old fact of sales.


      Do you have the inward strength to make those calls day after day? That is the most significant question.
      Signature
      Success is an ACT not an idea
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    • Profile picture of the author kemdev
      Originally Posted by John Durham View Post

      The deepest truth is that all you have to do is call people... hundreds of people, and tell them what you are offering. Whatever it is.


      Some people will buy it. Some people will ask you if you are number one on the search engines, and if you aren't they probably wont buy...but 50 more numbers down the list someone else will buy without asking any questions.


      You can develop your site while you are selling it if you want to.

      That is the Gospel truth. Dial the numbers and people will buy. I know Im going to get slammed for telling you this, and thus I hesitate to give you the truth that will set you free... but it's a fact.


      AS LONG AS you are dialing the numbers, and have a halfway decent pitch, you can sell just as many as a "nobody" as you could if you were number one on the search engines, with a decent pitch and a hard core calling effort.


      I would give it away free for the first thirty days, reserved with some billing info , then start billing them thirty days later if they don't cancel (Monthly).


      Even if you have the greatest offer on the planet though, sales is just as hard. It's all about consistent dialing.


      "One man wont give you a penny for and apple made of Gold, and another will trade you everything he owns for a tree." -Og Mandino


      It's an age old fact of sales.


      Do you have the inward strength to make those calls day after day? That is the most significant question.
      No sense in cold calling if you can't deliver. No point in trying to make sales if the directory you've built doesn't have any traffic.

      Even if you do make sales - you'll have troubles delivering to your clients what you've promised. You know what that's like, don't you?
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      • Profile picture of the author John Durham
        Originally Posted by kemdev View Post

        No sense in cold calling if you can't deliver. No point in trying to make sales if the directory you've built doesn't have any traffic.

        Even if you do make sales - you'll have troubles delivering to your clients what you've promised. You know what that's like, don't you?

        Yes, I do know what that's like. Thank you.


        I also know what it's like to sell 20,000 directory listings. Perhaps you know what that's like?


        It all depends on what you promise. If you are selling on the basis of a ton of traffic from search engines , then you may have trouble delivering for awhile, however there are 20 other sales points you can focus on. In truth search engine traffic isn't the best anyway.


        Pitching on search engine traffic isn't the only way to pitch and sell.
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        • Profile picture of the author savidge4
          Originally Posted by John Durham View Post

          In truth search engine traffic isn't the best anyway.
          I am in no way picking on you, I am picking on the statement. THAT would be your truth... your experience. In no way would I say that at all.

          BUT web traffic is not suited for all things. Tracking down clients in a service based industry...it works, but not as well as cold calling. Selling product? ALL day long web traffic is better than cold calling...imagine me with a soccer site calling homes to pitch soccer apparel. its just crazy right?

          In my opinion there is "Better" or there is "better suited".

          Originally Posted by John Durham View Post

          Pitching on search engine traffic isn't the only way to pitch and sell.
          THIS would be the LAST pitch I would make when selling a spot in / on a directory, even a developed directory. IF you are truly operating a "local" directory, your site becomes a point of citation. - A local point of citation at that. A listing becomes an addition point of contact. no one questions 2 stores is better than one. no one questions 2 billboards are better than one. the more listings you can have control over on the net... the better.

          For me and my personal directory building projects. free listings have the name and address. pay a bit get the phone number and web site. pay a bit more and get the ability to put up coupons, a map, a menu etc So I am no longer selling the listing.. I am selling the CONTROL of the listing. I am selling the CITATION value. ( lowest paid package ) I am selling the ability to share their message - much like social media. sometimes you get a response... and sometimes you don't.

          The obvious addition of a facebook acct for the directory plays into the ability to share with your facebook followers what your paid listers are sharing. This method is instant targeted traffic increase as you are developing your web authority and search engine listings.

          Your clients listing see results.. and with any luck you start seeing referals. with referrals comes more referrals.... keep in mind that "referrals" are also traffic.

          You can not strive for "listings" you need to strive for success. What is success on a directory? Happy clients.
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    • Profile picture of the author aaronco
      Awesome. Thanks for that John. That is exactly what I was planning on doing once we get the website up. I have no problem cold calling at all. I definitely agree with you.

      However, I will have to work on my pitch first....


      Originally Posted by John Durham View Post

      The deepest truth is that all you have to do is call people... hundreds of people, and tell them what you are offering. Whatever it is.


      Some people will buy it. Some people will ask you if you are number one on the search engines, and if you aren't they probably wont buy...but 50 more numbers down the list someone else will buy without asking any questions.


      You can develop your site while you are selling it if you want to.

      That is the Gospel truth. Dial the numbers and people will buy. I know Im going to get slammed for telling you this, and thus I hesitate to give you the truth that will set you free... but it's a fact.


      AS LONG AS you are dialing the numbers, and have a halfway decent pitch, you can sell just as many as a "nobody" as you could if you were number one on the search engines, with a decent pitch and a hard core calling effort.


      I would give it away free for the first thirty days, reserved with some billing info , then start billing them thirty days later if they don't cancel (Monthly).


      Even if you have the greatest offer on the planet though, sales is just as hard. It's all about consistent dialing.


      "One man wont give you a penny for and apple made of Gold, and another will trade you everything he owns for a tree." -Og Mandino


      It's an age old fact of sales.


      Do you have the inward strength to make those calls day after day? That is the most significant question.
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      No affiliate links in sig.

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  • Profile picture of the author John Durham
    If a person has a better way than cold calling that's great. The same holds true with SEO traffic. One man turns down your offer, and another one takes it... No matter how you get it in front of people, be it cold calling or whatever...


    One man will analyze every facet of your offer before making a buying decision, making demands for all kinds of information..., and another will buy without asking a question. With enough traffic or calls, you will find both of them in there.


    If they aren't interested in what you are offering, as it is... no big deal "Click! Not my market! NEXT!"


    Maybe the ones who turn you down will be your market later when your site is able to meet their demands, but for now they aren't. Your market is people who will buy what you are selling, as it is, at that moment when you are selling it.
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  • Profile picture of the author Freebiequeen1999
    If you haul butt and keep at it eventually you will have some sales and "luck" with any offering or method, it is all a numbers game

    However..I would say "work smart, not so hard"....pick an offering that you excel at, are knowledgeable about and have a certain passion or at least a flair for doing.

    Make sure that offer is actually salable

    There are 2 long threads here about "directories"....and one guy was attacking my (logical) questions and observations. He was all gung ho about a directory site....until he decided nah, not working

    the thread itself had 3 guys spouting off stuff from last year...and all 3 failed, 2 sites disappeared and one sitting empty....oh the thread was about the "success of giving away free spots on a directory"

    If you plan to continue with the directory IMHO you would be best to pick a specific niche that attracts people with some money and that might stand a better chance

    City directory? Nope. Probably not gonna work
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    • Profile picture of the author Underground
      Originally Posted by Freebiequeen1999 View Post

      If you haul butt and keep at it eventually you will have some sales and "luck" with any offering or method, it is all a numbers game

      However..I would say "work smart, not so hard"....pick an offering that you excel at, are knowledgeable about and have a certain passion or at least a flair for doing.

      Make sure that offer is actually salable

      There are 2 long threads here about "directories"....and one guy was attacking my (logical) questions and observations. He was all gung ho about a directory site....until he decided nah, not working

      the thread itself had 3 guys spouting off stuff from last year...and all 3 failed, 2 sites disappeared and one sitting empty....oh the thread was about the "success of giving away free spots on a directory"

      If you plan to continue with the directory IMHO you would be best to pick a specific niche that attracts people with some money and that might stand a better chance

      City directory? Nope. Probably not gonna work
      I've seen cynics, but you seem to have something deeper than rational cynicism going on. And it ain't pretty.


      I didn't think 'nah, not bothering with a directory at all'. I said, nah, I'm not doing it half-arsed with some buggy wordpress theme from some cowboy outfit that was nothing but trouble, but when I can invest in a custom website it will be different.

      Plus it's part of a much larger network then just one site as a vanilla directory.

      Sort yourself out.
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  • Profile picture of the author WebmasterScripts
    I currently have a business directory which i have been building for 6 years.
    I have asked myself the same questions your asking.

    1. Test both per month & annually see which one works best for your directory.
    I use annually, I get more $ per trip.

    2. Should I use PPC ads to get businesses to sign up or flyers/walking into businesses and showing them the website?

    I have the best success door to door. PPC very expensive for your keywords & flyers will not sell your site as well.

    3. How can I promote this website to get consistent traffic to the website so that companies will see the value in it and sign up on it. In other words...how can I get my customers...customers to come to and be interested in and utilize the site.

    This is the item I am currently working now. There are alot of directory sites, will they keep coming back? If your not the best source, good luck


    4. What niches work best on these directory websites? What niche should I start out targeting?
    I would like to get this answer too!

    Best of luck
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    • Profile picture of the author Freebiequeen1999
      Yes getting people to the site is the hard part IMHO

      Menupages is one of the few "directories" I personally ever check cause they do have menus - complete menus - for most restaurants and carry outs etc in my area

      Deal or coupons are another draw

      but just a list?? just a plain old list? Nah....google is my buddy

      The other part of the puzzle that is never mentioned much here is dealing with the biz owners

      Much of the pie in the sky stuff that people post here tells me many of them never actually have been in the trenches dealing with local biz people LOL

      You see those glowing "small biz owner" stock pics...the coffee barista ....the "florist" in her little apron....LOL>> well wait till you meet the real deal...that is if you can meet them.."busy"....getting deliveries....yelling at the kitchen help

      I was in a pizza shop selling graphics and printing...when a fire broke out in the kitchen

      I went to meet a potential client in his warehouse (has an online biz)....and ...he had 4 cages and 4 monkeys...and I had to balance a monkey wearing a diaper on my lap while trying to show him powerpoint presentation on laptop...and monkey liked to type LOL

      Seriously...I worked with a guy on an online "discount" card deal...signed up many biz for him on commission...and helped him handle the site...but one of our biggest problem was that small biz owners change hands....new owner or manager does not honor the deal...
      and so forth. It is not all sunshine and sweet cupcakes like the stock pictures
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  • Profile picture of the author John Durham
    Savidge , I didn't take you wrong. and I wasn't meaning compared to cold calling. I meant search engine traffic isn't the best ONLINE traffic for a website necessarily (highest converting). Because it's usually cold traffic. Referral traffic from an article, mailing list, or something that pre-educates/predisposes a visitor to the clients web offerings is better traffic than cold search traffic..., in my own experience only, of course.


    I think you misunderstood my answer to Jesse. I wasn't to 'How to sell clients" there, I was referring more to delivering them traffic after you have sold them. In any event, you are correct that I can only speak from my own experience.
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    • Profile picture of the author savidge4
      I know you were not comparing to cold calling.. I used that as a more universal "board" understood example...and a bit of an extreme to "prove" my point of course LOL

      I think you have hit on a point here that for me is the foundation for a successful directory. The names and address' should be the by-product of the actual product you should deliver. Pre-education is as I see it paramount in selling to clients, as well as clients selling to customers. As I see it.. that is marketing.

      I have not developed a "local" directory in 8 years or so. But I am currently developing one for Mexico, specifically 15 communities / cities in Mexico. The overall general theme is of the mystic and mysticism of Mexico. The vehicle I have chosen to monetize is Expedia. So the obvious vertical is tourism.

      Yes I am actively seeking paid directory listings. But they are going to be the by-product of the reason you would go there in the first place. Weather it be Coba or Tulum or Calakmul ( Mayan ruins ) I get the reason to go is the destination... but its the journey man... its the shops and the restaurants, its the hotels, and the things to do when you are not day tripping to and on history. that to me is a directory.

      Everything for me somehow has to have purpose. building a list online of clients basically so you can make money.. where is the passion in that? where is the education? where exactly is the benefit? its simply not there.

      So anyone reading this.. you are thinking of building a directory.. Im right there with you. However.. you need to look at the purpose... the reason yours stands above the rest. Its NOT about you and your clients...its about you clients and their customers.

      Originally Posted by John Durham View Post

      Savidge , I didn't take you wrong. and I wasn't meaning compared to cold calling. I meant search engine traffic isn't the best ONLINE traffic for a website necessarily (highest converting). Because it's usually cold traffic. Referral traffic from an article, mailing list, or something that pre-educates/predisposes a visitor to the clients web offerings is better traffic than cold search traffic..., in my own experience only, of course.


      I think you misunderstood my answer to Jesse. I wasn't to 'How to sell clients" there, I was referring more to delivering them traffic after you have sold them. In any event, you are correct that I can only speak from my own experience.
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  • Profile picture of the author iAmNameLess
    Guys, I think this ship has already sailed... and partially sunk.

    Local directories were a big deal a few years ago... now, not so much.

    Niche specific directories offer a bit of opportunity I suppose, especially when you value premium citations but the market likely wouldn't be huge.
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  • Profile picture of the author zoro
    If you can find a particular niche that values citations and reviews it will be easier to sell listings.


    Posted from Warriorforum.com App for Android
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    • Profile picture of the author savidge4
      Originally Posted by zoro View Post

      If you can find a particular niche that values citations and reviews it will be easier to sell listings.
      I really don't think its about "finding a niche" it is about the sales pitch and ever so slightly introducing education that makes a difference here. Like I used as examples above. which is better one bill board or 2. or which is better one store or 2.

      That will drive the concept home. you then have to create the perceived value in that. I think if you ask any respectable SEO Specialist the value of a link back from a site that can provide a local citation is pretty valuable.

      If you find that you are speaking to a potential client that has any knowledge in SEO at all ( and I think in the sector you are looking at you may be surprised how many will - because chances are good they have developed their own sites, and try to do their own SEO ) The idea of a local based page that is cleaned up and maintained is very attractive - OR can be, again if presented correctly.

      Most importantly here it is about the concept of "being Seen" and not implying by how many. with Facebook, you can create a perceived number of viewers, but the reality is when you send out a post, you WILL NOT reach all of them. And what I mean by this. if you have 100 followers on Facebook. you place a post. only so many of your followers will see the post unlike twitter that is posted 100% across the board.

      There are variables and I believe it has to do with proximity of time. The time you post and the time they sign in. So even those 100 people you want to reach... you wont. So even with facebook you CAN'T say... you will reach 100 people... because you wont.

      Getting into the conversation of numbers to sell a directory is short of selling suicide. Even a successful directory getting 10,000 page views a day.. sounds awesome.. but how many are looking at an "plumbers" listing.. what 1%? half of 1%? 6 people total? The numbers again are Perceived.. and far far far from actual.
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  • Profile picture of the author Underground
    OP, many people can attest to the great lead generation and response rates they get from free 'directories'. But building a longer term business?

    Hardly anyone grasps the fact that you need to build a site that attracts, first and foremost, users. When you have them in decent amounts, you can the approach businesses owners with offers that they'd be happy to pay for. In fact the site is a byproduct. Just a vehicle to use to help you achieve your real objectives to build a site with consistent, long term and abundant users and create businesses who actually have a reason to include your site in the general marketing activities.

    Of course, you can take the usual approach and sell shit to people and you will find fools out there willing to give money away because they liked your pitch or were in a good mood. But don't bother with this model if that's the case. Too much work. Easier stuff to sell to the gullible and easily persuaded than building a directory.

    I probably would not start a directory by itself in today's environment, unless I was a big company with financial backing and experience or with a good deal of money to invest to build and grow it.

    But, and I hope you don't ignore this, if you can go through this site with a fine tooth comb sign up, see their sign-up admin area and what the offer businesses, sign up as a reiew and see what they offer you as a non-business user/review, and think you can build something with that kind of audience, then go ahead.

    If not, don't even bother. You need to build something exceptional and head and shoulders above every other competitor, a site that offers great benefit to both users and businesses, to make it work.

    I gave up on my previous attempt at a directory after measuring myself against this one and feeling embarrassed at how naive I was. It's going to a take a bigger effort and more investment but I'll get something like this up and running and will be cloning this site below and adapting it to my set-up.

    Deals, reviews and good content are still popular with people. Having a good, active, relevant audience and decent ways you can promote businesses to them is still popular with business owners.

    But most people miss that and make a lame attempt at this kind of model. So much so that if you replicate them, you will fail. The model, as practised by them is dead.

    The model, practised by these guys, isn't:

    Local Business Directory Australia
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    • Profile picture of the author tryinhere
      Originally Posted by Underground View Post

      The model, practised by these guys, isn't:

      Local Business Directory Australia
      Thats looks like it's owned by sensis, who is under telstra corp, so big national heavy weights. Many of the bigger media type outlets have similar sites and bigger budgets to match.
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      • Profile picture of the author Underground
        Originally Posted by tryinhere View Post

        Thats looks like it's owned by sensis, who is under telstra corp, so big national heavy weights. Many of the bigger media type outlets have similar sites and bigger budgets to match.

        Is that supposed to be a barrier that prevents people from replicating them and all the money they've spent? Or was you making another point?


        You could clone that site and rebrand for a grand or so, so you have all the features. You could then launch a full marketing and sales process to start building it.

        You'll have a great product and service for both users and businesses. Check out their paid upgrade packages for businesses and what they charge. They made it so there is value for the business and is an attractive proposition. It's viable and above board.

        Some crappy site with no user base that is just one in 10,000 other similarly crap site - how most people build them - come nowhere near to providing what they have.

        And them being well financed, so not stop someone with decent capital themselves to invest.

        If you combined that with a creating a print directory you could send out to 20,000 - 30,000 people in certain location every month, you could quickly build it and give away free listings, while building and promoted your site and userbase, whilst also monetizing through selling advertising and features in your print document.

        Nearly every town has a little independent magazine aimed at letting people knows what's going on, and they are rammed with advertisements and no shortage of people.

        When I started looking, I've seen them everywhere, and some, if they are getting full rates as per what they are asking for in their rate cards, must generating 50k plus in ad revenue per issue.

        More than enough to build your brand and drive users to your site and have your marketing paid for by others, clear costs by some margin, and make a very healthy profit.


        I've had to focus purely on the print aspect with the others sites with pre-launch lead capture pages. and just create the magazine first. Production, researching, writing copy which was mostly a waste of time since I cut it down from 25 pages to 5 last night cause most of it was overkill, building another website, creating the rate card in indesign when I've never used it and didn't realize I could just by a media kit template, have thwarted me getting launched earlier, but I'm nearly there.


        You can't build a highly success business without a hell of a lot of investment. People think there's a nice, easy cheap way to do it, but at some point, in a business where you are serving two major segments, businesses and consumers, you are going to need to invest, but you don't need to be a big conglomerate with millions, but you need experience, knowledge and skills to make that smaller budget go further.
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        • Profile picture of the author tryinhere
          Originally Posted by Underground View Post

          Is that supposed to be a barrier that prevents people from replicating them and all the money they've spent? Or was you making another point? - how most people build them - come nowhere near to providing what they have.
          No it was not a barrier I believe anyone can become and do if they apply given a realistic venture. But that said Probably did not expand enough, from memory true local was owned by a media / newspaper and and ads were placed over into the site from placing ads in the local / national papers / more how it was built but may be another one similar ?
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      • Profile picture of the author misc92
        I think the model you are talking about is outdated, yellowpages pricing and charging model is also outdated but they can do it becuase they are the big names in most countries.

        If possible replicate Yelp on markets were there is no competitor doing the directory+review model (Most developing markets have been ignored, srs)

        I think the only potential for directories now is the following:

        + Directories with highly attractive and complete free listings
        - Offer top positions to paid listings
        - Possibility to add reviews
        - Include full Menu or services on the listing
        - Integrate with a booking services
        - Integrate with Online-Take Out Food delivery companies

        Use the directory to attract business and audiences but monetize through other ways

        Let me know what you guys think of this approach
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  • Profile picture of the author John Durham
    @ Underground.


    Nice site. I do think you (as a marketing Warrior) could probably do a lot better than they did on the ad copy and navigation though. "True Locel-Locals Do it better" doesn't really deliver a clear message of what the site is about. I believe that when you hit a landing page the message should be UTTERLY clear and not the least bit ambiguous.


    More bells and whistles doesn't always mean a better user experience.


    Also, all the navigation and direction on this site is below the fold, which doesn't agree with me either, not that Im the last word on this, or that they would really care about my opinion.


    My first teacher (John Bowers, whose directory sold to Prodigy for 800 million dollars) taught me one of the biggest lessons, and that was to never presume that a visitor knows what to do. Always assume they don't know what to do, and all of your copy should be approached that way. Your main message should be above the fold... Links should be clearly marked "Click Here For _____" and the message should be so clear that a 1st grader could get it. Ambiguity in ad copy on websites was his biggest pet peave.


    Other than that it's really nice I agree. I just personally don't think it's brilliant to have navigation and direction below the fold.... That may be nit picking and it may just be a pet peave of my own so... I would rather have clarity than "catchy" any day, but a lot of advertising these days doesn't agree with me, so maybe my opinion in that area is passe.


    On another note, I would never let someone elses site being nicer to stop me from doing my own thing. JF Straw (If you are familiar with him), certainly didn't. Everyone gets their own piece of the pie, and I don't tend to worry about what the competition has, as long as Im hitting my own goals. They don't really get in the way. If I want ten customers, I will get them, even if my competition has 1000... doesn't really matter, as long as I'm achieving my own goals.


    I learned that in telemarketing. By calling the same list with a company that had called it year after year for 20 years, with the same pitch, and same offer, in the same small town as ten other competitors who were doing the exact same thing... Didn't really matter that there was competition, you just set your quota and achieve it.


    Just some encouragement there. There are a lot of musicians I will never be as good as, and with recordings that are much more elaborate than my own... but it would be a sad thing for me if I quit pursuing my own music and making my own demos, just because someone else had a bigger recording budget and could afford a world class producer.


    Just offering some thoughts. Feel free to take them with a grain of salt.
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    • Profile picture of the author Underground
      Originally Posted by John Durham View Post

      @ Underground.


      Nice site. I do think you (as a marketing Warrior) could probably do a lot better than they did on the ad copy and navigation though. "True Locel-Locals Do it better" doesn't really deliver a clear message of what the site is about. I believe that when you hit a landing page the message should be UTTERLY clear and not the least bit ambiguous.


      More bells and whistles doesn't always mean a better user experience.


      Also, all the navigation and direction on this site is below the fold, which doesn't agree with me either, not that Im the last word on this, or that they would really care about my opinion.


      My first teacher (John Bowers, whose directory sold to Prodigy for 800 million dollars) taught me one of the biggest lessons, and that was to never presume that a visitor knows what to do. Always assume they don't know what to do, and all of your copy should be approached that way. Your main message should be above the fold... Links should be clearly marked "Click Here For _____" and the message should be so clear that a 1st grader could get it. Ambiguity in ad copy on websites was his biggest pet peave.


      Other than that it's really nice I agree. I just personally don't think it's brilliant to have navigation and direction below the fold.... That may be nit picking and it may just be a pet peave of my own so... I would rather have clarity than "catchy" any day, but a lot of advertising these days doesn't agree with me, so maybe my opinion in that area is passe.


      On another note, I would never let someone elses site being nicer to stop me from doing my own thing. JF Straw (If you are familiar with him), certainly didn't. Everyone gets their own piece of the pie, and I don't tend to worry about what the competition has, as long as Im hitting my own goals. They don't really get in the way. If I want ten customers, I will get them, even if my competition has 1000... doesn't really matter, as long as I'm achieving my own goals.


      I learned that in telemarketing. By calling the same list with a company that had called it year after year for 20 years, with the same pitch, and same offer, in the same small town as ten other competitors who were doing the exact same thing... Didn't really matter that there was competition, you just set your quota and achieve it.


      Just some encouragement there. There are a lot of musicians I will never be as good as, and with recordings that are much more elaborate than my own... but it would be a sad thing for me if I quit pursuing my own music and making my own demos, just because someone else had a bigger recording budget and could afford a world class producer.


      Just offering some thoughts. Feel free to take them with a grain of salt.

      I see what you're getting at there. And I would have probably launched with what I had, and then upgraded later. But the bugs with that an other themes I had with a suite of sites, coupled with the fact that the theme I had didn't have sufficient features to achieve a consistent userbase, made me focus on plan b, which is more offline for now.

      The site itself probably trades on it's well known brand name where most people will know who true local are and aren't focused on new visitors who don't know them. They're certainly doing something good with their marketing in other areas if not CRO.

      But here's the thing, for a user/reviewer, this site is very appealing.

      You just have to click the links in the footer in the get involved and business section to see how they appeal and market and draw in reviewers.

      With you John, your focus is on getting people in the door and making the sale. My focus is different. I want to build a loyal, consistent user base for long-term consistent revenue.
      I might have sold 100 people on my directory and made a few grand with a really poor theme that looked ok but was well below standard, but that's not my outlook.

      I despise the idea of selling junk to people to be honest.

      Here's a good summary of why focusing on long-term customer relationships is worthwhile:

      https://www.dropbox.com/s/gcxhde2v83...ccess.pdf?dl=0
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      • Profile picture of the author savidge4
        Originally Posted by Underground View Post

        your focus is on getting people in the door and making the sale. My focus is different. I want to build a loyal, consistent user base for long-term consistent revenue.
        I find this interesting and get what you are saying. However look at the overall concepts of "Growth Hacking" with concepts of Acquiring, Retention, and Referral at its core this plays on both sides of the street.

        If you are out Acquiring the front end "Directory Listings" and neglecting the actual user end Acquisition you will without question fail at Retention let alone Referral of your directory listers. There is no question there is a balance that has to be made here.

        I find that Getting paid directory listings is a fairly simple process. I am not going to say its overly easy.. but it can be done in volume with a good sales system in place. Its the user side of the project that gets a bit more complicated. How do you create the value for your listing clients while creating value for the end user or your clients customers.

        I think that is where the game of directories has changed. I think that is the point that most directories fail. There simply is no reason for a end user to use a directory let alone YOUR directory. Like has been said here there are hundreds.. thousands... 10's of thousands of competing sites out there. So what can be done to separate yourself in such a seeming crowded market.

        I looked at my competition.. most of it is micro sites. Most of it is thin in content and focused more on the list. Most of it is designed by fools ( in terms of CRO ) Most of it is built by hacks that are looking for the quick dollar and end up pulling out over time.

        I have been playing with my concept for a bit over 4 yrs now. I had an initial list of 300 sites that were my "Direct Competitors" ONLY 15 are still up today. The fall out rate is about ridiculous. the idea of looking about and seeing all of that competition and saying.. geeze why bother is in itself short sided.

        A long term strategy for success sometimes requires a long term study of the market before jumping in. Getting a better idea of what REALLY is succeeding in the market place and what is failing. TIME can only tell you that. Research can only tell you that.

        Even if you do jump in to a market space on a whim ( I do all the time ) its perseverance, determination, and the ability to change up as needed that creates success. More importantly its starting the research of everything around you once you start, and having the ability to pinpoint what didn't around you and why.

        Regardless if we are taking a Directory or a Amazon store thing... we are talking business. In many cases the success of business is in the planning and research before you actually build. Demographics play a huge part in brick and mortar success. Store front foot / car traffic can be a huge indicator of success. How many of like business in a market,and how well they prosper, and fail is a good indicator.

        The web is the same thing. Not always so easy to find good solid numbers to base a decision on, but the devil is in the details. Market research and analysis is the path to success.
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        Success is an ACT not an idea
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  • Profile picture of the author John Durham
    With respect to the great things you said Underground; to be simple doesn't mean to be junk, however I see where you are coming from. You are right that my expertise is more in the sales aspects.
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  • Profile picture of the author zoro
    This Aussie Directory (Below) is going gangbusters in Australian regional towns and cites. And guess what ... They Don't call themselves a Directory .. they have branded themselves as "LOCAL SEARCH".
    In my small city of 80,000 every person and business thinks this is the real local search...lol. This in my opinion is very clever marketing.

    It's Right Here... Your Best Local Search - LocalSearch
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    • Profile picture of the author savidge4
      I can totally see this working In Australia. Having some clients there, there seems to be a bit of distain for Google. I am also noticing that Google.au is not quite the same as the Google I am accustomed to Google.com. Local listings are not as prevalent - I am thinking most sites are targeting .com Google more than they are .au. ( and are unaware of it ) More than likely a simple setting adjustment in Google webmaster tools could help turn that around a bit.


      Originally Posted by zoro View Post

      This Aussie Directory (Below) is going gangbusters in Australian regional towns and cites. And guess what ... They Don't call themselves a Directory .. they have branded themselves as "LOCAL SEARCH".
      In my small city of 80,000 every person and business thinks this is the real local search...lol. This in my opinion is very clever marketing.

      It's Right Here... Your Best Local Search - LocalSearch
      Signature
      Success is an ACT not an idea
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    • Profile picture of the author Underground
      Originally Posted by zoro View Post

      This Aussie Directory (Below) is going gangbusters in Australian regional towns and cites. And guess what ... They Don't call themselves a Directory .. they have branded themselves as "LOCAL SEARCH".
      In my small city of 80,000 every person and business thinks this is the real local search...lol. This in my opinion is very clever marketing.

      It's Right Here... Your Best Local Search - LocalSearch
      That's how you do it properly. Great positioning and marketing. Plus they are obviously using solid promotional techniques.

      When people say this model is dead, they are certainly not picturing directories like that, but the spam ones.
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  • Profile picture of the author mjzim40
    What about using the turnkey and done for you products like Briiliant Directories or Site Business Directory System to put together A Wordpress site with a local themed domain that ranks on Google 1st page which gets the site found by the businesses and they come to you to get listed and fork over their money?

    This is the route I am considering and "no cold calls" or "door to door" needed.
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    • Profile picture of the author savidge4
      Originally Posted by mjzim40 View Post

      What about using the turnkey and done for you products like Briiliant Directories or Site Business Directory System to put together A Wordpress site with a local themed domain that ranks on Google 1st page which gets the site found by the businesses and they come to you to get listed and fork over their money?

      This is the route I am considering and "no cold calls" or "door to door" needed.
      Sounds easy enough... but how are you going to get it to rank? and then how are you going to get those companies to find you? then how are you going to get people to look at your listings?

      If you for 2 seconds think you can just kinda build something and not have to put in any work what so ever.. save your upfront money and think of some other scheme.. cuz I will tell you right now this wont work.
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    • Profile picture of the author Underground
      Originally Posted by mjzim40 View Post

      What about using the turnkey and done for you products like Briiliant Directories or Site Business Directory System to put together A Wordpress site with a local themed domain that ranks on Google 1st page which gets the site found by the businesses and they come to you to get listed and fork over their money?

      This is the route I am considering and "no cold calls" or "door to door" needed.

      You're not going to have much flexibility for intelligent and strategic SEO with done for your solutions.

      I would not bother with a directory other than the fact that done right using leading SEO tactics and avoiding the old spam ones, with careful selected keyword groups, etc, you can build a big authority site with high DA and PA and generate a lot of passive traffic.

      It was mainly just trying for a long time to work out where best to put SEO efforts that it struck me a directory built with the right structure could allow you to rank for many keywords in many different niches on all one site rather then having to build separate ones.

      But there is no easy, done for you, low effort thing with average techniques. And going SEO could take up to 3 months of time and financial investment to start generating serious traffic, sometimes even longer.
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