Testimonials: The Wrong And Right Way to Get 'Em

3 replies
A consulting client was implying it would be of great help to him if the happy client would provide a recommendation for his company.

On the surface it looks good because the timing is spot on,
mentioning it when they are at
their peak of happiness.

What can be done better is to come at a point of view of letting others who are on the fence experience the
same positive feelings.

Once again, it's not about you, it's about others.

More about positive experiences and getting a buzz.

One smart new home builder will have the new home off limits to the owners in the last few weeks so they get a wow experience.

Take a typical new home builder.

He will let them see all the little imperfections which are being fixed.
The owners are on the look out for the little things that need fixing.

The builder has trained them to find faults, whereas the first builder has
set up the clients to have only a positive experience.

Best,
Doctor E. Vile
#testimonials #wrong
  • Profile picture of the author Jeremiah Walsh
    That is a good example. I bought a new home about 3 years ago. I was able to go into the home at any time and see the construction. However, in the finishing stages I was no longer allowed to see the progress and was limited to peering through the windows.

    I did have the wow factor when I went in for the final inspection with my wife and son. I am not sure of they planned it that way or not, but it did leave a positive experience.

    Their after sales service on the other hand...
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  • Profile picture of the author Freebiequeen1999
    One wrong way - those fake sounding "testimonial videos" from fiverr

    I have seen that one older guy in his "library" on several different sites haha

    Really some things it looks worse to have than to have nothing
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  • Profile picture of the author AmericanMuscleTA
    We would pretty much do the same thing in real estate sales...

    As soon as we hear the clients telling us how great we are (whether they bought/sold or not) we would ask for a review on Angie's List.

    The clients would go off saying how great their experience has been so far. Rare occasions they would end up not buying or selling (life happens), so we wouldn't get paid, but it's worth it for the testimonials (got lots of business from Angie's List because people liked the reviews).
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    David Hunter | Duke of Marketing
    www.DukeOfMarketing.com
    www.BibleAndFriendsYouTube.com

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