Monopolize Your Marketplace

38 replies
Hello all,

( Monopolize Your Marketplace) I ran across this company when I was looking at Marketsharp CRM. Their site has a lot of cool content. I spoke to them and they gave me a proposal for changing the copy on 25 pages of my site and changing the layout.

They also want to help me with my brand identity, creating white papers, print ads etc.

Some of these items are quite pricey.


Has anyone had any experience dealing with them? I read reviews on a contractors site. These guys attended their seminars and the results were not great after implementation. Can't really find anyone that has used their fulfillment packages.

Any help would be wonderful.
#marketplace #monopolize
  • Profile picture of the author Climb Online
    Sorry, I have not heard about them, but it sounds like a master value proposition or sometimes called core story.

    A single document taking as many pages or slides as needed, which takes a prospect from 1st page to last and tells them or educates them about why they should do business with you, the benefits of doing business with you etc etc and also to educate.

    Included would be statistics, before after pictures, a kind of mini white paper, testimonials, staff profiles, in a nutshell, a vibrant, visually pleasing, easily digested document that spells out exactly what your firm is all about. Its core identity.

    The real beauty is that the document can be split up into sections or your sales guys can use it as a sales tool, your web guy can use the content on your website, the graphics can be used in direct mail pieces, video's, the headlines used print ads or other ad mediums and on and on. so you get a lot of mileage from that one piece.

    There is a ton of research, design and copy that goes into a good core story, hence the high initial cost but they pay for themselves for years to come....
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  • Profile picture of the author daniyal100
    Originally Posted by longrobnc View Post

    Hello all,

    I ran across this company when I was looking at Marketsharp CRM. Their site has a lot of cool content. I spoke to them and they gave me a proposal for changing the copy on 25 pages of my site and changing the layout.

    They also want to help me with my brand identity, creating white papers, print ads etc.

    Some of these items are quite pricey.


    Has anyone had any experience dealing with them? I read reviews on a contractors site. These guys attended their seminars and the results were not great after implementation. Can't really find anyone that has used their fulfillment packages.

    Any help would be wonderful.
    You sure they wanna help you? whenever someone say they wanna help me in brand identity, creating white papers, print ads and words like that i just don't trust them no more because i hear these words so often from so many callers or people.
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    • Profile picture of the author longrobnc
      Originally Posted by daniyal100 View Post

      You sure they wanna help you? whenever someone say they wanna help me in brand identity, creating white papers, print ads and words like that i just don't trust them no more because i hear these words so often from so many callers or people.

      I actually called them. Their website is great and their content looks great. However, I would never spend this type of coin without finding some reputable online reviews. They are pounding me with the importance of having reviews everywhere online. One of the products they are pitching is a reviews platform. They say that I should buy their review package that's $3k a year.

      However, I have well over 200 reviews online for my business. 95%+ are stellar, but there are some people that I could not please. I can't find one single review online from anyone that has spoken about their fulfillment services. It's odd. I once had a web design company sell me a custom site, and then I found it on themeforest. I couldn't find any reviews for them either because they did such a great job with SEO that any mention of them was exclusively their sites, for pages and pages on Google.
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      • Profile picture of the author tryinhere
        Originally Posted by longrobnc View Post

        . I can't find one single review online from anyone that has spoken about their fulfillment services. .
        Customer Relationship Management Software for Contractors | MarketSharp Success Stories

        Not sure if this is what you were after ?
        Signature
        | > Choosing to go off the grid for a while to focus on family, work and life in general. Have a great 2020 < |
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        • Profile picture of the author longrobnc
          Originally Posted by tryinhere View Post

          Thanks for the reply. I'm not looking for Marketsharp reviews. Looking for reviews for Monopolize Your Marketplace.
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          • Profile picture of the author Claude Whitacre
            Originally Posted by longrobnc View Post

            Thanks for the reply. I'm not looking for Marketsharp reviews. Looking for reviews for Monopolize Your Marketplace.
            If it's what I think it is, there is a book by that title, and a CD series.

            Monopolize Your Marketplace: Separate Your...Monopolize Your Marketplace: Separate Your...

            Richard Harshaw is the guy's name. I've read the book, and the listened to the CDs. Standard marketing applied to small business advertising. The bad reviews are from people not applying the training properly. It's solid instruction.

            You may be thinking of a different company, however.
            Signature
            One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

            What if they're not stars? What if they are holes poked in the top of a container so we can breath?
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            • Profile picture of the author longrobnc
              Originally Posted by Claude Whitacre View Post

              If it's what I think it is, there is a book by that title, and a CD series.

              Monopolize Your Marketplace: Separate Your Business from the Competition Then Eliminate Them: Richard Harshaw: 9781930771048: Amazon.com: Books


              Richard Harshaw is the guy's name. I've read the book, and the listened to the CDs. Standard marketing applied to small business advertising. The bad reviews are from people not applying the training properly. It's solid instruction.

              You may be thinking of a different company, however.
              Thanks for the reply, Claude. I saw your review on Amazon from 2006. I don't have a doubt that this guy knows a bit about the subject due to his website content. My looking for reviews is because he quoted me $20k for a small list of copywriting, planning and fulfillment services. Some of which I would have to pay a web designer to roll out. Many of their services they didn't think I needed.

              When reading a book, it's easy sometimes to get the impression that the techniques work. Much of what I found on his site seemed pretty straight forward, nothing too very innovative, but solid. What I'm really looking for is feedback from businesses that got an impact and ROI from rolling out some of these services. One thing that I've learned is that testing is the way to know for sure what works. I'd just rather get feedback from others that have tested this company and not do so with my own investment dollars.
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              • Profile picture of the author Claude Whitacre
                Originally Posted by longrobnc View Post

                Thanks for the reply, Claude. I saw your review on Amazon from 2006. I don't have a doubt that this guy knows a bit about the subject due to his website content. My looking for reviews is because he quoted me $20k for a small list of copywriting, planning and fulfillment services. Some of which I would have to pay a web designer to roll out. Many of their services they didn't think I needed.

                When reading a book, it's easy sometimes to get the impression that the techniques work. Much of what I found on his site seemed pretty straight forward, nothing too very innovative, but solid. What I'm really looking for is feedback from businesses that got an impact and ROI from rolling out some of these services. One thing that I've learned is that testing is the way to know for sure what works. I'd just rather get feedback from others that have tested this company and not do so with my own investment dollars.
                Twenty grand? Everything you need to know is in his book. There is almost nothing beyond that. How do I know? I bought his course, and went through it.

                There are dozens of people here that will do what MYM will do...for a thousand dollars or less.
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                One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

                What if they're not stars? What if they are holes poked in the top of a container so we can breath?
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  • Profile picture of the author Oziboomer
    Originally Posted by longrobnc View Post

    Can't really find anyone that has used their fulfillment packages.

    Any help would be wonderful.
    Why not ask them for at least the names of FIVE people inside organisations who you could call and chat to?

    I'm sure if they have so many contractors using their systems that they would be able to put you in touch with a few people who could express their delight, concerns or results their system has provided to their business.

    I always get a bit put off when I can't clearly understand the costs of a service from their pricing page.
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    • Profile picture of the author longrobnc
      Originally Posted by Oziboomer View Post

      Why not ask them for at least the names of FIVE people inside organisations who you could call and chat to?

      I'm sure if they have so many contractors using their systems that they would be able to put you in touch with a few people who could express their delight, concerns or results their system has provided to their business.

      I always get a bit put off when I can't clearly understand the costs of a service from their pricing page.
      Thanks for the reply. Not looking for reviews from their hand picked customers. I want to hear from people that may not be 100% happy.
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      • Profile picture of the author savidge4
        Reviews?

        Customer Feedback for MarketSharp 505 King Street, Suite 124, La Crosse, WI, 54601, US

        An interesting write up... "marketsharp" was mentioned in 2010..and the article was updated in 2013..and "marketsharp" didn't make the cut.

        Top CRM Programs for Contractors | A David Creation

        To be honest here when you consider these guys have been in business for 10+ years and you pull up "marketsharp review" in Google and it only pulls 48,000 matching entries.. I would say there is something not right with that.

        Throw in them telling you, you need more reviews and its start sounding like a BAD SEO guy calling and saying.. you need better SEO.. and you have page 1 listings all over the place.

        Way back in the day... when you were going to buy a computer.. you had to understand what it is you wanted the computer to do. Basically what software you were going to run, dictated your computer choices.

        I think what you really need to do is really look at what it is you want this software to do. There are way more then plenty of options out there that don't have the "Contractor" packaging but do the exact same damn thing.

        I am going to guess you are not going to use the job cost estimator. If you are thinking about the proximity card option. I will tell you I do this from the office using EDDM and pre printed cards and spit them out on my laser printer.

        The tracking aspect.. how many avenues in do you have? are any of them online? Do you sell online?

        Basically get all your pieces and questions together.. and find the software that meets YOUR needs. and not some sales pitch that is designed to make it sound like it meets your needs!
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        Success is an ACT not an idea
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        • Profile picture of the author longrobnc
          Originally Posted by savidge4 View Post

          Reviews?

          Customer Feedback for MarketSharp 505 King Street, Suite 124, La Crosse, WI, 54601, US

          An interesting write up... "marketsharp" was mentioned in 2010..and the article was updated in 2013..and "marketsharp" didn't make the cut.

          Top CRM Programs for Contractors | A David Creation

          To be honest here when you consider these guys have been in business for 10+ years and you pull up "marketsharp review" in Google and it only pulls 48,000 matching entries.. I would say there is something not right with that.

          Throw in them telling you, you need more reviews and its start sounding like a BAD SEO guy calling and saying.. you need better SEO.. and you have page 1 listings all over the place.

          Way back in the day... when you were going to buy a computer.. you had to understand what it is you wanted the computer to do. Basically what software you were going to run, dictated your computer choices.

          I think what you really need to do is really look at what it is you want this software to do. There are way more then plenty of options out there that don't have the "Contractor" packaging but do the exact same damn thing.

          I am going to guess you are not going to use the job cost estimator. If you are thinking about the proximity card option. I will tell you I do this from the office using EDDM and pre printed cards and spit them out on my laser printer.

          The tracking aspect.. how many avenues in do you have? are any of them online? Do you sell online?

          Basically get all your pieces and questions together.. and find the software that meets YOUR needs. and not some sales pitch that is designed to make it sound like it meets your needs!

          Thanks for the reply. The company that I'm looking in to is called Monopolize your Market Place. I found them while on the Marketsharp website. They are some how partnered, but a different company.
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        • Profile picture of the author longrobnc
          Originally Posted by savidge4 View Post

          Reviews?

          Customer Feedback for MarketSharp 505 King Street, Suite 124, La Crosse, WI, 54601, US

          An interesting write up... "marketsharp" was mentioned in 2010..and the article was updated in 2013..and "marketsharp" didn't make the cut.

          Top CRM Programs for Contractors | A David Creation

          To be honest here when you consider these guys have been in business for 10+ years and you pull up "marketsharp review" in Google and it only pulls 48,000 matching entries.. I would say there is something not right with that.

          Throw in them telling you, you need more reviews and its start sounding like a BAD SEO guy calling and saying.. you need better SEO.. and you have page 1 listings all over the place.

          Way back in the day... when you were going to buy a computer.. you had to understand what it is you wanted the computer to do. Basically what software you were going to run, dictated your computer choices.

          I think what you really need to do is really look at what it is you want this software to do. There are way more then plenty of options out there that don't have the "Contractor" packaging but do the exact same damn thing.

          I am going to guess you are not going to use the job cost estimator. If you are thinking about the proximity card option. I will tell you I do this from the office using EDDM and pre printed cards and spit them out on my laser printer.

          The tracking aspect.. how many avenues in do you have? are any of them online? Do you sell online?

          Basically get all your pieces and questions together.. and find the software that meets YOUR needs. and not some sales pitch that is designed to make it sound like it meets your needs!
          There are a lot of aspects of this CRM that I like. I'm using Quickbooks to estimate and invoice, payroll, along with an app called Fullslate to schedule. I have to have a CRM that syncs with QB online and this one does. It also has a similar calendar to what I've been using, along with mobile capability and production.

          Generally, we run about 150-200 jobs a month for past customers. We also ran close to 400 leads last month also. My whole business is offline. I'm hoping to reach 500 leads after making some improvements and staffing up a bit more. Then, I'm going to open another city that's about 2 hours away. Finding the right CRM has not been easy. I've spent a lot of coin to try to customize a few and set them up. They never worked and were never even rolled out. Hope this one works.
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          • Profile picture of the author savidge4
            Originally Posted by longrobnc View Post

            I'm using Quickbooks to estimate and invoice, payroll, along with an app called Fullslate to schedule. I have to have a CRM that syncs with QB online and this one does, along with mobile capability and production.
            Infusionsoft works with both of these.

            Originally Posted by longrobnc View Post

            My whole business is offline.
            I read this line and about fell over... you have spent how much on SEO? you are NOT just offline. I am suspecting you treat it as such to some extent.. and infusionsoft again would be the solution I would look to, to integrate online and offline lead generation.

            Like I said earlier.. getting all of the details together of what you need and don't need. what software you need to integrate.

            I am usually one for developing my own back end systems.. and finally out grew my makeshift excel system that runs y satellite business. I was at the point where I could get serious and build what I needed. ( I didn't have time for that ), Pay a programmer to come in and build what I wanted, or look in the box ( as apposed to outside the box ) and look at "ready made solutions"

            Infusionsoft hit all of my checkmarks.. I didn't have as many "required checkmarks" as you do, but I suspect I have many more avenues of inbound than you do. From one business owner to another, I can only say take a serious look. get them on the phone, they are great at answering questions.

            This is literally the life blood of your business we are talking here. I would say that it is worth the time to look at what I would consider the most robust in the market place. I did, and I am happy for it!
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            • Profile picture of the author longrobnc
              Originally Posted by savidge4 View Post

              Infusionsoft works with both of these.



              I read this line and about fell over... you have spent how much on SEO? you are NOT just offline. I am suspecting you treat it as such to some extent.. and infusionsoft again would be the solution I would look to, to integrate online and offline lead generation.

              Like I said earlier.. getting all of the details together of what you need and don't need. what software you need to integrate.

              I am usually one for developing my own back end systems.. and finally out grew my makeshift excel system that runs y satellite business. I was at the point where I could get serious and build what I needed. ( I didn't have time for that ), Pay a programmer to come in and build what I wanted, or look in the box ( as apposed to outside the box ) and look at "ready made solutions"

              Infusionsoft hit all of my checkmarks.. I didn't have as many "required checkmarks" as you do, but I suspect I have many more avenues of inbound than you do. From one business owner to another, I can only say take a serious look. get them on the phone, they are great at answering questions.

              This is literally the life blood of your business we are talking here. I would say that it is worth the time to look at what I would consider the most robust in the market place. I did, and I am happy for it!
              Well, I think you should steady yourself in that chair, big guy lol

              I think we have a very different definition of online/offline. I have a website to generate leads online like pretty much every other company on the planet does, but I don't sell anything online. Its only there to push people to pick up the phone and call. All fulfillment is done by my brick and mortar business. I don't ship anything anywhere, no exceptions. Nothing but face to face transactions. That's where I personally separate the two. Where does the order and the transaction take place?

              I used Infusionsoft and it just didn't work for us at all. We market quite a bit to our past residential customers, but it's all done over the phone or by mail. I learned one thing while using Infusionsoft. Webform leads suck and email marketing did not increase our closing ratio, review mining, or repeat customers. Nothing works as well for us as a simple phone call. I paid Infusionsoft to set it all up. It was later changed to a GKIC template and it just didn't work out.

              The emails just seemed to piss my customers off. I do millions a year for businesses and acquired every dollar over the phone and I've never sent even one of them an automated email or postcard. I built the relationship, give them periodic personal phone calls and they always call when they need us.

              Marketsharp has a call center area in the CRM. I'm going to use that capability to leverage our follow up and repeat customer prospecting. It cost more to do business this way, but it has proven to move customers to a sale.
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              • Profile picture of the author ewenmack
                Originally Posted by longrobnc View Post

                Webform leads suck and email marketing did not increase our closing ratio, review mining, or repeat customers. Nothing works as well for us as a simple phone call.
                You aren't the only one who has found this to be true.

                A company in the financial services sector which employs directly or indirectly
                over 700 people couldn't get the conversions off their website to budge over the
                4% mark.

                They already had great phone people so they didn't go
                for the website sale but instead went for the phone call.

                The sales from website visitors went to 40%
                from taking them to the phone.

                Another words 10 times more revenue!

                People get trapped in their microscopic world of automation
                when there is a bigger picture.

                Best,
                Doctor E. Vile
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                • Profile picture of the author longrobnc
                  Originally Posted by ewenmack View Post

                  You aren't the only one who has found this to be true.

                  A company in the financial services sector which employs directly or indirectly
                  over 700 people couldn't get the conversions off their website to budge over the
                  4% mark.

                  They already had great phone people so they didn't go
                  for the website sale but instead went for the phone call.

                  The sales from website visitors went to 40%
                  from taking them to the phone.

                  Another words 10 times more revenue!

                  People get trapped in their microscopic world of automation
                  when there is a bigger picture.

                  Best,
                  Doctor E. Vile
                  This is precisely what I experienced. The 1st quarter of 2014 was the last time I used webforms. The 2014 numbers were 6% closing ratio from lead to money collected. Incoming phone calls were 63%.

                  With Infusionsoft, I never once sold a maintenance visit to one single repeat customer. I have reps booking 1 an hour when we just make the phone calls. Some businesses can't be automated.

                  Thanks for the feedback.
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              • Profile picture of the author savidge4
                Keep in mind you and I are more than many ways in the same boat. I am for the most part 80% of the time at least selling internet services to people that dont have access at home. Do I have the ability for people to purchase and book my service online.. well sure I do, but it is only used in my localized area 10% of the time.. the remainder is all phone.

                We are talking in the order of 8 jobs a day 6 days a week ( on average ), and only 5 of those would be automated. And even with that.. there are phone calls placed to confirm and all of that stuff.

                My self as well.. nothing is shipped. Be it installation or service or system upgrades. Its all hands on at the clients location.

                I personally use Talkdesk for my call center software and it works very nicely with Infusionsoft. What I am thinking would be the greatest amount of separation between what I do and what you do is, I have monthly services that I am either trying to pitch or sending information about ( billing ) every month. My contract periods for the product / service I sell in both cases is 2 yrs. ( for Satellite internet ) so I stay on that as well. So in this, yes we are different, I use electronic solutions for communication.

                That means at 23 months my software solution needs to pop up that its time to give these folks a call. The same falls true with my TV services. I find out when going to a new clients location what tv service they have and when their contract expires.. you know I am on top of that. Same thing when I cold call for work. we ask the same questions and it gets entered to have the precise time to call these people and get on them with mailers etc.

                I literally have a database of 1000's of potential clients. What services they currently have ( as close to accurate as possible ) and exactly down to the month when their contracts expire. - just so myself and or my staff can give them a call.

                I will tell you the most downloaded piece of content for my business is a pdf about determining line of site. How the home or business owner can step outside and figure out if there are trees or mountains or buildings in the way without the use of a compass or a line of site viewer. ( as a comical side note.. I do have to mention that they have to step outside to do this. I don't know how many times before I made it clear people would call and say they had a "wall in the way" - or if we aim it just right it might shoot out a window. )

                its content like this that activates my "online" sales tools. A follow up with the different options. another comparing the different packages, etc. each and every one of these have a phone # for a call to action. In the "Information" stage you are less likely to piss off potential customers while providing value based content to help them in their choice making process.

                In the end.. you are going to get what you feel is right for you. Like I said before, I can only share what works for me and why.

                Originally Posted by longrobnc View Post

                Well, I think you should steady yourself in that chair, big guy lol

                I think we have a very different definition of online/offline. I have a website to generate leads online like pretty much every other company on the planet does, but I don't sell anything online. Its only there to push people to pick up the phone and call. All fulfillment is done by my brick and mortar business. I don't ship anything anywhere, no exceptions. Nothing but face to face transactions. That's where I personally separate the two. Where does the order and the transaction take place?

                I used Infusionsoft and it just didn't work for us at all. We market quite a bit to our past residential customers, but it's all done over the phone or by mail. I learned one thing while using Infusionsoft. Webform leads suck and email marketing did not increase our closing ratio, review mining, or repeat customers. Nothing works as well for us as a simple phone call. I paid Infusionsoft to set it all up. It was later changed to a GKIC template and it just didn't work out.

                The emails just seemed to piss my customers off. I do millions a year for businesses and acquired every dollar over the phone and I've never sent even one of them an automated email or postcard. I built the relationship, give them periodic personal phone calls and they always call when they need us.

                Marketsharp has a call center area in the CRM. I'm going to use that capability to leverage our follow up and repeat customer prospecting. It cost more to do business this way, but it has proven to move customers to a sale.
                Signature
                Success is an ACT not an idea
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                • Profile picture of the author longrobnc
                  Originally Posted by savidge4 View Post

                  Keep in mind you and I are more than many ways in the same boat. I am for the most part 80% of the time at least selling internet services to people that dont have access at home. Do I have the ability for people to purchase and book my service online.. well sure I do, but it is only used in my localized area 10% of the time.. the remainder is all phone.

                  We are talking in the order of 8 jobs a day 6 days a week ( on average ), and only 5 of those would be automated. And even with that.. there are phone calls placed to confirm and all of that stuff.

                  My self as well.. nothing is shipped. Be it installation or service or system upgrades. Its all hands on at the clients location.

                  I personally use Talkdesk for my call center software and it works very nicely with Infusionsoft. What I am thinking would be the greatest amount of separation between what I do and what you do is, I have monthly services that I am either trying to pitch or sending information about ( billing ) every month. My contract periods for the product / service I sell in both cases is 2 yrs. ( for Satellite internet ) so I stay on that as well. So in this, yes we are different, I use electronic solutions for communication.

                  That means at 23 months my software solution needs to pop up that its time to give these folks a call. The same falls true with my TV services. I find out when going to a new clients location what tv service they have and when their contract expires.. you know I am on top of that. Same thing when I cold call for work. we ask the same questions and it gets entered to have the precise time to call these people and get on them with mailers etc.

                  I literally have a database of 1000's of potential clients. What services they currently have ( as close to accurate as possible ) and exactly down to the month when their contracts expire. - just so myself and or my staff can give them a call.

                  I will tell you the most downloaded piece of content for my business is a pdf about determining line of site. How the home or business owner can step outside and figure out if there are trees or mountains or buildings in the way without the use of a compass or a line of site viewer. ( as a comical side note.. I do have to mention that they have to step outside to do this. I don't know how many times before I made it clear people would call and say they had a "wall in the way" - or if we aim it just right it might shoot out a window. )

                  its content like this that activates my "online" sales tools. A follow up with the different options. another comparing the different packages, etc. each and every one of these have a phone # for a call to action. In the "Information" stage you are less likely to piss off potential customers while providing value based content to help them in their choice making process.

                  In the end.. you are going to get what you feel is right for you. Like I said before, I can only share what works for me and why.
                  The Infusionsoft Marketplace has a lot of cool apps. The problem is that we do 40-50+ jobs a day and a lot of sales appointments. There was no way to schedule this with mobile capability that I could find in IS. I had an API built from my schedule app to IS and it did not work well. It did pull over the name and tag properly, but none of the info to do direct mail effectively.

                  Many of the products that we sell require a deposit and a few weeks lead time to fulfill. I had Zapier set up to remove a tag once the order was invoiced. Then, it just dropped in to a long term nurture. However, many customers were getting pissed because they were getting follow up emails after they had made a deposit. Our retail sales guys run really hard and often forget to log in to continually remove tags. Everyone just hated using 3 different systems.

                  It was always a buzzkill getting verbal ass whippings once a day because someone was put off by the emails.
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  • Profile picture of the author bizgrower
    This?:

    http://mymonline.com/mymblog/
    Monopolize Your Marketplace


    Added later:
    Y2Marketing and Rich Harshaw started ringing bells.
    Back around 2005, he was selling a marketing consulting kinda sorta franchise.
    It was like 25K to buy the material and methods and become a consultant.
    It seemed like a good system, but just what any good marketer will do.
    Analyze ads, improve them ....

    This is telling, IMO:
    http://y2marketing.blogspot.com/

    You could find someone(s) on the forum, or check out Ryan Deiss'
    dmlabs

    I have not done this, but am strongly considering it:
    You might, too, if have not already:

    http://www.warriorforum.com/warriors...st-2015-a.html

    Dan
    Signature

    "If you think you're the smartest person in the room, then you're probably in the wrong room."

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    • Profile picture of the author longrobnc
      Originally Posted by bizgrower View Post

      That's it! I've combed their blog, but I can't find any feedback from customers in the blog. I have not seen the other that you posted. I did however find some negative things about the owner from his past venture. I won't use that to exclude them. It was 10 years ago, and he may have learned some lessons.

      I was quoted a few things:

      Identity- this is the 1st portion of all of their packages. It's to help create a slogan and headlines that will make you seem different from the competition.

      Propositioning- This is emails and (2) white papers that we send out before our appointments.

      Website Content- New Content for 25 webpages

      Reviews package- A platform that will garner reviews for 1 year. Basically, as I said before I don't need this. I have an inhouse system in place. I have had 3 this past week and one on Google plus today. That's well over 200 in the past 3 years.

      Past Prospect Package- This is where they customize emails and a few postcards to use as follow up. We generally follow up by phone. Mail might not be a bad idea. Not sure though. Never tested it. I had infusionsoft customize emails for a campaign in the past. About $1200. They were painfully vanilla and we're basically worthless.

      They also spoke to me about a proximity mailer package, but I didn't want it. I watched their webinar on the topic and this method would be way too expensive for my niche.
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      • Profile picture of the author bizgrower
        Originally Posted by longrobnc View Post

        That's it! I've combed their blog, but I can't find any feedback from customers in the blog. I have not seen the other that you posted. I did however find some negative things about the owner from his past venture. I won't use that to exclude them. It was 10 years ago, and he may have learned some lessons.

        I was quoted a few things:

        Identity- this is the 1st portion of all of their packages. It's to help create a slogan and headlines that will make you seem different from the competition.

        Propositioning- This is emails and (2) white papers that we send out before our appointments.

        Website Content- New Content for 25 webpages

        Reviews package- A platform that will garner reviews for 1 year. Basically, as I said before I don't need this. I have an inhouse system in place. I have had 3 this past week and one on Google plus today. That's well over 200 in the past 3 years.

        Past Prospect Package- This is where they customize emails and a few postcards to use as follow up. We generally follow up by phone. Mail might not be a bad idea. Not sure though. Never tested it. I had infusionsoft customize emails for a campaign in the past. About $1200. They were painfully vanilla and we're basically worthless.

        They also spoke to me about a proximity mailer package, but I didn't want it. I watched their webinar on the topic and this method would be way too expensive for my niche.

        One of the best things I've heard for past prospects or customers is an actual
        greeting card like you might send a friend or relative. "We Miss You"
        Some derivation you come up with to fit your situation.

        Dan
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      • Profile picture of the author Oziboomer
        Originally Posted by longrobnc View Post

        Identity- this is the 1st portion of all of their packages. It's to help create a slogan and headlines that will make you seem different from the competition.

        Propositioning- This is emails and (2) white papers that we send out before our appointments.

        Website Content- New Content for 25 webpages

        Reviews package- A platform that will garner reviews for 1 year. Basically, as I said before I don't need this. I have an inhouse system in place. I have had 3 this past week and one on Google plus today. That's well over 200 in the past 3 years.

        Past Prospect Package- This is where they customize emails and a few postcards to use as follow up. We generally follow up by phone. Mail might not be a bad idea.
        With a lot of things it depends on how much effort you want to put into the systems or how much you want others to "Take Care of it All"

        I can see that Ewen's services are recommended earlier in this thread and from what I've seen he may be able to seriously help with a number of the positioning issues.
        View Profile: ewenmack

        ...and not to recommend just one...

        ...maybe if you need a complete service also check out Peter Lessard...I hear he does a few miracles...when remunerated appropriately.
        View Profile: Peter Lessard

        Tools like Infusionsoft or other integrated systems are pretty much essential but often it comes down to the people who are going to design the system and then how much you train those who will operate the systems.

        Do yourself a favour and PM the two I've mentioned because they may just save you a ton of money and make you a whole lot more.
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        • Profile picture of the author savidge4
          I couldn't agree more with Ozi. If my assumptions are correct in what you do, you would need more than one USP ( slogan and headline to separate you from your competitors ) I am assuming you do commercial and residential - and the needs for each are much the same but I am sure very different.

          The advertising collateral in each instance is going to be different. Again whats good for Residential and Commercial can and usually are 2 different things.

          It sounds to me as tho, and I could be wrong with this, but your lead process sounds very manual of sorts. The right overall system including the CRM I think could help automate much of this for you. Increasing overall Leads, with less work, allowing for more focus on closing vs. getting.

          I will tell you that my personal online strategy is to approach end users in all phases of the purchase process. from those that are looking for more information to those ready to buy. The ability to have sales funnels that target each of those, and carry a end user through one funnel to the next allows me to spend less time with those that aren't ready, and more time contacting those that may be ready.

          It sounds like you need some "core" content. and that you need some specific funnel content as well. One of the overall advantages to having a back end CRM is the automation of content drip. a good solid "offline" model can be found here: http://www.warriorforum.com/offline-...r-clients.html
          Signature
          Success is an ACT not an idea
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        • Profile picture of the author Claude Whitacre
          Originally Posted by Oziboomer View Post

          With a lot of things it depends on how much effort you want to put into the systems or how much you want others to "Take Care of it All"

          I can see that Ewen's services are recommended earlier in this thread and from what I've seen he may be able to seriously help with a number of the positioning issues.
          View Profile: ewenmack

          ...and not to recommend just one...

          ...maybe if you need a complete service also check out Peter Lessard...I hear he does a few miracles...when remunerated appropriately.
          View Profile: Peter Lessard


          Tools like Infusionsoft or other integrated systems are pretty much essential but often it comes down to the people who are going to design the system and then how much you train those who will operate the systems.

          Do yourself a favour and PM the two I've mentioned because they may just save you a ton of money and make you a whole lot more.
          Really, remarkably insightful.

          Yes, these professionals will get you far better results, at a small fraction of the cost, than a franchised, "we do everything" company.
          Signature
          One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

          What if they're not stars? What if they are holes poked in the top of a container so we can breath?
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          • Profile picture of the author DABK
            Brannan's Window and Siding Reviews
            is a website Monopolize created. In the footer, there's this: Developed and designed by Monopolize Your Marketplace.

            If you Google the phrase, you get this:
            https://www.google.com/search?q=Deve...utf-8&oe=utf-8

            Go down the list and you find a bunch of other companies that had their site created by Monopolize Your Marketplace. Call them and see if they'd talk to you about Monopolize.
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            • Profile picture of the author longrobnc
              [DELETED]
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              • Profile picture of the author DABK
                Any time.

                Let us know what the verdict is.

                I find it strange that a company that's been around as long as this one has so few people talking about it online.

                Originally Posted by longrobnc View Post

                Thanks a bunch
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                • Profile picture of the author bizgrower
                  Originally Posted by DABK View Post

                  Any time.

                  Let us know what the verdict is.

                  I find it strange that a company that's been around as long as this one has so few people talking about it online.
                  They also seem to have a lot of employees. Too much overhead
                  and therefore price for what they do?

                  >>>>

                  I also look forward to the verdict.

                  I'm confused with regard to what exactly OP really needs and is trying to do.

                  What in the sales process is broken if you are doing 40-50 + jobs per day
                  and only deal locally?

                  It's sounding more like business structure issues because you've grown
                  aggressively and need to step back to work on time management, systems,
                  and employees/functions?
                  Signature

                  "If you think you're the smartest person in the room, then you're probably in the wrong room."

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                  • Profile picture of the author longrobnc
                    Originally Posted by bizgrower View Post

                    They also seem to have a lot of employees. Too much overhead
                    and therefore price for what they do?

                    >>>>

                    I also look forward to the verdict.

                    I'm confused with regard to what exactly OP really needs and is trying to do.

                    What in the sales process is broken if you are doing 40-50 + jobs per day
                    and only deal locally?

                    It's sounding more like business structure issues because you've grown
                    aggressively and need to step back to work on time management, systems,
                    and employees/functions?
                    It's not a matter of having a broken system. Actually, I met with one of the largest suppliers on the planet in my niche last week. They showed me a research paper prepared by the largest trade publication in my industry. They broke dealers out in my niche in to three tiers. Revenue wise, my company is on the top tier. Cash flow, as in profit margin, I am over 400% higher than the National Average.

                    Last month, I bought out a competitor that has been open since 1964 and rolled them in to my business. They handed me the keys on April 1st. It was easy for me to figure out why they went under. They got comfortable, ways of acquiring business changed and then they were vulnerable. I don't want this to happen to me.

                    There are things wrong with my business. Me and my wife are the only 2 people that develop new commercial business well. As far as inbound leads are concerned, with the exception of one person, we don't let many opportunities slip by. We have built a pretty serious sense of urgency that I think is rare.

                    A more suitable CRM would do great things for us. My biggest goal is "More". I've discovered one truth. The more leads I get, the more money I take home. This may not be perfect for everyone, but it has sure worked for me.

                    I really don't care how good my system works. I'll twist it, tweak it and break it to bits in an attempt to improve it.
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                    • Profile picture of the author bizgrower
                      Originally Posted by longrobnc View Post

                      It's not a matter of having a broken system. Actually, I met with one of the largest suppliers on the planet in my niche last week. They showed me a research paper prepared by the largest trade publication in my industry. They broke dealers out in my niche in to three tiers. Revenue wise, my company is on the top tier. Cash flow, as in profit margin, I am over 400% higher than the National Average.

                      Last month, I bought out a competitor that has been open since 1964 and rolled them in to my business. They handed me the keys on April 1st. It was easy for me to figure out why they went under. They got comfortable, ways of acquiring business changed and then they were vulnerable. I don't want this to happen to me.

                      There are things wrong with my business. Me and my wife are the only 2 people that develop new commercial business well. As far as inbound leads are concerned, with the exception of one person, we don't let many opportunities slip by. We have built a pretty serious sense of urgency that I think is rare.

                      A more suitable CRM would do great things for us. My biggest goal is "More". I've discovered one truth. The more leads I get, the more money I take home. This may not be perfect for everyone, but it has sure worked for me.

                      I really don't care how good my system works. I'll twist it, tweak it and break it to bits in an attempt to improve it.
                      Thanks for the reply. Sorry if I came across as negative, I just needed clarification.

                      Absolutely, you don't want to stick on one or a few lead generators.

                      In the lead generation process you want their permission to call or email and
                      perhaps ask for their permission and preference. It sounds like, with you customers,
                      your lead capture should just ask for their name and phone - maybe best time to call?
                      (Of course keeping your name and numbers all over the place for that call to action.)

                      General info:

                      Management Consulting | Investment Banking | FMI Corp.

                      CRM:

                      https://ontraport.com/ is a CRM used by several people whose list I am on.
                      Jeff Johnson and Marie Forleo being the most well known. They have a lead
                      scoring feature that looks interesting - as long as it does not automatically
                      send emails to prospects/customers.

                      Of course you can look at companies in your field that you respect and see
                      what CRM they use, but I found these (but all I know is your some kind of
                      contractor - I don't know exact products and services.):

                      Home Builder CRM Software | Reviews of the Best Systems

                      Construction & Home Builder CRM Software Pricing Center | Get Free Price Quotes and Save

                      Contractor Software - Remodeling CRM Software - Contractor CRM

                      Intuit QuickBase | Custom CRM Solutions

                      Construction/Contractors > Customer Management (CRM) QuickBooks Software

                      Best Construction CRM Software | 2015 Reviews of the Most Popular Systems

                      desk.com (a part of salesforce.com) and/or salesforce.com

                      Construction Contractor CRM Software | Features | Features

                      >>>

                      Are you using social media?
                      Does "the girl" have social media skills?

                      >>>

                      Sounds like a USP/competitive advantage is that they get you and your wife/team,
                      that personal touch and involvement.
                      "If you like us tell a friend. If you don't, tell me."
                      Signature

                      "If you think you're the smartest person in the room, then you're probably in the wrong room."

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                      • Profile picture of the author longrobnc
                        Originally Posted by bizgrower View Post

                        Thanks for the reply. Sorry if I came across as negative, I just needed clarification.

                        >>>

                        Are you using social media?
                        Does "the girl" have social media skills?

                        >>>

                        Sounds like a USP/competitive advantage is that they get you and your wife/team,
                        that personal touch and involvement.
                        "If you like us tell a friend. If you don't, tell me."
                        I didn't take it that way. I responded 1st thing. I'm pretty tactless before coffee. I am using FB & Twitter, and I have had "her" making contacts on LinkedIn. As far as the USP, right now I'm putting my picture on the site and our ads with my personal guarantee. I have a great product that not all of my competition can match. I'm also doing a lot of price conditioning in my ads that I see few in my area doing.

                        I'm sure that my marketing could use some serious tweeks. I have a lot of lead sources, but a better message could improve conversions. I've worked on the copy and made a lot of changes over time. The problem is that I'm a little too close to the day to day operations and sometimes great ideas are hiding in plain sight. A lot of things that I try fail. I don't mind failing. I'm just the type of person that starts to get very nervous when things seem to be static. Thanks for all of your help.
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                        • Profile picture of the author bizgrower
                          Originally Posted by longrobnc View Post

                          I didn't take it that way. I responded 1st thing. I'm pretty tactless before coffee. I am using FB & Twitter, and I have had "her" making contacts on LinkedIn. As far as the USP, right now I'm putting my picture on the site and our ads with my personal guarantee. I have a great product that not all of my competition can match. I'm also doing a lot of price conditioning in my ads that I see few in my area doing.

                          I'm sure that my marketing could use some serious tweeks. I have a lot of lead sources, but a better message could improve conversions. I've worked on the copy and made a lot of changes over time. The problem is that I'm a little too close to the day to day operations and sometimes great ideas are hiding in plain sight. A lot of things that I try fail. I don't mind failing. I'm just the type of person that starts to get very nervous when things seem to be static. Thanks for all of your help.
                          You're welcome.

                          Stated to customers and done by actions:
                          guarantees?
                          risk elimination?
                          show up on time?
                          complete work clean and timely?

                          From marketingexperiments.com on web forms - case study - 226% more leads:

                          https://www.youtube.com/watch?v=IoNIyiog3ls#t=401
                          Signature

                          "If you think you're the smartest person in the room, then you're probably in the wrong room."

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                        • Profile picture of the author ewenmack
                          Originally Posted by longrobnc View Post


                          I'm sure that my marketing could use some serious tweeks. I have a lot of lead sources, but a better message could improve conversions. I've worked on the copy and made a lot of changes over time. The problem is that I'm a little too close to the day to day operations and sometimes great ideas are hiding in plain sight.
                          Just 1 letter added on to a word has made a 3x change in response to an ad.

                          The sequence of what you present can have a dramatic impact on your response.

                          The ease or failure of getting the right information is huge.

                          Being more helpful in your guidance to making the right buying decision
                          so the readers don't go looking elsewhere to gather what they need.

                          Having your message geared only to those who have already
                          made up their mind to buy so that buyers know it's for them..

                          Many overlook that it's women who are the real buyers, not men.

                          Talking too much about yourself is a turn off.

                          There's some very specific ways to dial into each of those categories
                          which most people aren't tuned into.

                          Best,
                          Doctor E. Vile
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  • Profile picture of the author bizgrower
    Strange how the links look different on my post than they do
    when you quoted me.

    Anyway, so there's no confusion, this one goes to testimonials:
    (They seem to be more about his knowledge than services?)
    Monopolize Your Marketplace
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  • Profile picture of the author Oziboomer
    There are several observations throughout this thread where I can draw comparison to results we've had in a few different markets and situations.

    The emails just seemed to piss my customers off. I do millions a year for businesses and acquired every dollar over the phone and I've never sent even one of them an automated email or postcard. I built the relationship, give them periodic personal phone calls and they always call when they need us.
    Over time I've included more phone contact both through capturing phone numbers of prospects and through, more recently, giving my personal cell number to both prospects and clients.

    I used to think " I don't want to deal with the extra hassle of talking to prospects"

    How wrong I was.

    The more I became contactable whether through email, phone, mobile or in person the more the conversions went up.

    They already had great phone people so they didn't go
    for the website sale but instead went for the phone call.

    The sales from website visitors went to 40%
    from taking them to the phone.
    The key here and what has been both my personal experience and that of my better consulting clients is that it is vital to get the best people on the phone.

    Some of these weaknesses are uncovered when you "opt-in" as a prospect to your own company or client's companies and you get a call from an inexperienced consultant. There is always room to improve and unless you a monitoring you don't realise the leaks.

    Your approach to relationship building on a personal level is admirable and vital for longterm success as you've already recognised.

    It was always a buzzkill getting verbal ass whippings once a day because someone was put off by the emails.
    ...This shows you are paying attention and understand what is really going on...

    I'm mindful of a situation that sometimes presents itself in my retail situation that happens when generally my best phone handlers, who are also my best sales people face to face, are often in a situation when all the "Best" people are dealing with on the ground sales and then the phone also runs hot and despite good training the phone is seen as an interruption by the "production" staff that feel a necessity to "attempt" to quickly deal with the perceived annoyance.

    Although in these situations the person answering the phone has best intentions of solving the client's problems they don't have the analytical sales type mindset and I get the feeling that the "abruptness" or "lack of relationship building" conversations somewhat harm business.

    (I know it is a training issue...but I've got a few dinosaurs who are great at working within their field...but)

    I guess where I'm going with this is if you have good sales people whether that be on the phone or in person they need to have maximum access to the best prospects that are entering your sphere of influence.

    Those people who whether through training or who have acquired the gift of communication over their careers are worth their weight in gold.

    It is almost contrary to the automation path but you do get a "sort of automation" when you have a "better than software" outcome by using people who can compile the ideal response in real time and that is far more powerful than the generic auto response or robotic scripted reply.

    I suspect, from the topic of the OP, that like most of us...it is really about improving results of what we are doing.

    With a few of the people I work with I see similar "type" situations where "we"...

    ...and I'm part of that "we"...as are some of the super experienced and "well honed" professionals that are reading and contributing to this thread...

    ...we all want improvement...

    ...the crazy thing is "thinking" that some undiscovered system or new development will "Unlock" the chains that we are all burdened with.

    Some of the best advice is often what we already know we should be doing.

    If positioning and honing in your target is a priority...then Ewen can help.

    if conversions is your weakness then Paul has insightful information.

    If you need to connect to people then Claude has rare insight.

    That is the true benefit of discussing topics in this forum as there is so much good advice.

    For people who need serious help and want that extra input I'd encourage them to reach out because we can all go and grab a "New bit of kit"....

    ....but really the old saying always runs true " A bad workman always blames his tools"

    Find the artisans who understand the tools but realise it is understanding the fundamentals is what really makes the difference.

    Longrobnc It sounds like you've pretty much got your act together so when it comes to a bit of refinement you need a more personalised "Private" discussion and I know you have a good understanding of those people that can help your business outside of the public arena.

    I'd love to hear back in a few months how some of those private initiatives work out and if it is a new shiny system...even be it an old shiny one that you've got to polish or whether you get some good insights from the contributors here who could help...it will make a good read...so let us know.

    Thanks for showing up and contributing to a discussion that will benefit many.
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  • Profile picture of the author Oziboomer
    A company who I modelled some of my early marketing attempts on many many years ago was a landscaping supply company.

    Although a large business they always came across as a couple working together.

    It's not a matter of having a broken system. Actually, I met with one of the largest suppliers on the planet in my niche last week. They showed me a research paper prepared by the largest trade publication in my industry. They broke dealers out in my niche in to three tiers. Revenue wise, my company is on the top tier. Cash flow, as in profit margin, I am over 400% higher than the National Average.

    Last month, I bought out a competitor that has been open since 1964 and rolled them in to my business. They handed me the keys on April 1st. It was easy for me to figure out why they went under. They got comfortable, ways of acquiring business changed and then they were vulnerable. I don't want this to happen to me.
    Their business which I was surprised to re-discover after so many years is still using some similar formulas.

    I always put a picture similar to
    As far as the USP, right now I'm putting my picture on the site and our ads with my personal guarantee. I have a great product that not all of my competition can match.
    in my yellow pages ads...

    ...and that structure I looked closely at what the approach of Centenary Landscaping Supplies | Landscaping Supplies Brisbane was doing.

    Denise and Terry...owners of Centenary...had a real magnetic power when it came to building business.

    I suspect they are now retired but I still see their image on the website.

    You may want to check them out.

    You may want to reach out and just mention that heir name came up as a recommendation.

    I don't know them personally but I feel that I do through their marketing over the years...maybe they can share a few ideas...

    ...and I know Ewen from across the ditch is extremely generous when it comes to enlightening people who are blinded by being too close to their business to see the unseen opportunities.

    The more successful you become the more you realise the need to stay ahead of the game and get the best people adding to your perspective.

    It comes back to the "what you know"..the what you don't know"...and the "what you don't know you don't know"

    You need to seek out the people that expand the areas that "you don't know that you don't know"

    ...at least that's what the Trumps and the Branson's of this world do.

    That's why I have a select number of clients in diverse and obscure niches who have sought me out for advice to crack one part of what they are trying to achieve because they recognise that insights and breakthroughs that come from a different and real world experienced perspective often adds many multiples to their results.

    I should add I'm not here seeking clients, recognition or anything other than expansion in my contribution to a positive outcome for people who a genuinely seeking improvement and not just here "paying lip service".

    From your posts I understand that you recognise that more leads equals a bigger bottom line.

    I have clients like that think like that.

    Often it is just perspective and changing those small things that can have major revenue boost....

    I'm sure that my marketing could use some serious tweeks. I have a lot of lead sources, but a better message could improve conversions. I've worked on the copy and made a lot of changes over time. The problem is that I'm a little too close to the day to day operations and sometimes great ideas are hiding in plain sight.
    Sounds like you are seeking some new perspective.

    Reach out to the Centenary guys...I don't know it they would shut you down and just reject a conversation but perhaps you might find a very active mind in the "retired" individual who has been through what you're going through and you just don't know....

    ...that's why I also suggested Ewen or Peter because they have some serious "business divining" powers that are easy to see when you own the results but are just "hidden" to the people blinded by always going the DIY route or by the people who choose some "corporate" ...One size fits all...approach that some of the CRM focussed solutions tend to promote.

    Individual insightful advice is what you really need and going on what you've done and what you've invested in other "Magic" potions it might be time to call on a couple of the "old-boys" who survived and prospered over the years and those who have also adapted those tried and tested those insights and applied them to this period of rapidly changing business circumstances.
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    • Profile picture of the author longrobnc
      Originally Posted by Oziboomer View Post


      Individual insightful advice is what you really need and going on what you've done and what you've invested in other "Magic" potions it might be time to call on a couple of the "old-boys" who survived and prospered over the years and those who have also adapted those tried and tested those insights and applied them to this period of rapidly changing business circumstances.
      Thanks so much for the reply. I'm not sure what you mean by "Magic Potions" that I've used. A little confused.
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      • Profile picture of the author Oziboomer
        Originally Posted by longrobnc View Post

        Thanks so much for the reply. I'm not sure what you mean by "Magic Potions" that I've used. A little confused.
        I was using the term generically to describe some of the comments made throughout this thread and some others you weighed in on.

        Finding the right CRM has not been easy. I've spent a lot of coin to try to customize a few and set them up. They never worked and were never even rolled out. Hope this one works.

        I paid Infusionsoft to set it all up. It was later changed to a GKIC template and it just didn't work out.

        Everyone just hated using 3 different systems.

        I think that Cardone and Belfort both have some good content to learn from. I have been knocking around buying the Straight Line System, but I just feel that buying a product that benefits a swindler of this magnitude is a bad idea. Belfort has a real creep factor that I can't get past.

        I've never been outright ripped off by anyone offline. However, I've had web designers take my deposits and never deliver. I've had SEO people take my money and deliver zero value. Many of these WSOs are the same thing. Take a persons money and deliver zero value.
        I know from my experiences with trying different ideas that various people have presented and also investing in some pretty high end products that don't deliver what I've expected.

        I sort of think of those things as "magic solutions" that in the cold light of day when I've got the wisdom of hindsight that I really shouldn't have even gone down a certain route.

        From some of your comments I sort of got the feeling that you are progressive and will try different things to attempt to push the boundaries.

        Some of those things may have worked for others but for your business and for mine they haven't delivered the value that some of the things that you point out that do work...

        ...like getting a person on the phone and just building the relationship on an ongoing basis.

        We know that works.

        It is recognising where more of those less glamorous solutions reside and taking some of those "old school" methods and leveraging the hell out of them. That's what has got you to where you are and will continue to help you dominate in the future.

        Maybe I was being a bit Kennedy-esque in my use of the term "magic"
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