12 Dumb Sales Questions (and alternatives)
Also, I had a recent experience with a sales call from a company that provides payroll and other Human Resources services. I was super busy at the time and the appointment setter was not clear about what they offered - a lot of industry mumbo jumbo jargon - so I set a phone appointment just to get him off the phone and get back to what I was doing. He did not do any qualifying.
They sent an email confirmation and after I looked at it and the company, I realized we are way too small of an operation for their services. They also immediately sent a second email and the subject was "Phone Appointment cancelled". I read it and they were just telling me the appointment would be with another rep. It seems to me this company wastes a lot of their own time and resources by not qualifying and targeting well.
I did email back to cancel saying we are too small and not their market.Their reply was "Sorry you feel that way." I don't think they will learn - just keep playing numbers and burning through reps because they make them waste their time and the reps don't make the income they should.
12 Dumb Sales Questions Smart Reps Ask
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