I Got Qualified Leads For Mobile Sites, Can't Close Them!

Nothing new to add. You just need to use the search function better.

http://www.warriorforum.com/offline-...ml#post8395688

How many conversations with people asking you to call them back have you really had?

Be honest.

Three? A dozen? A hundred? I really want to know.

The script James linked to above is handy, I wrote it, and it'll give you some good ideas.

It is more for cold calling into new markets and I have some suggestions for when you get interested people to call you back.

Questions to ask (soften these, so they're not interrogation-like):

-what made you want to talk to me about a mobile website?

-what do you think it'll do for you?

-what do you think NOT having one will result in for you?

-what's your average sale value for something you believe you can sell over the internet?

-how many of those sales do you think, conservatively, you can get with a mobile site in place?

-has anything stopped you from getting a mobile site before? (If they just found out about the idea, skip this one)

-what are you looking for in a designer to help you put a mobile site in place for you?

-if we were able to meet those requirements, would you be able to tell me "Yes, we can get started today"?

That's more of the process I would go through, uncovering prejudices, desires, price point, expectations, and decision making process.

Yes! Totally agree but I posted it because I get the feeling that the OP's inbound aren't really being handled well (zero sales from inbound calls!) and I thought your script has some excellent ideas on structuring a conversation. Seemed like "closing" isn't the problem --- just basic sales skills are the problem.

Even the worst seller ever should be making sales. If you aren't getting anywhere at all, I can diagnose this as call reluctance or laziness (no insult intended).

Before trying to make changes - get your prospecting volume where it needs to be. If you want to build a business - you MUST work this part out internally.

By all means, follow the advice given above - but the first thing is you need to talk to more people.

I think it would be a good idea to call some of these lost prospects or suspects back just to research why you did not get the deal. It will help you set up your prospecting and closing system and the language to use...

I hope this post doesn't confuse but rather provides you an additional option.

I've experience in this market promoting for a friend/client.

I think you need to be more proactive with the sales process.

I would invest in a solution like yesware and an outbound sales person. I'd be more inclined to hire someone than jv. You have more control and ultimately it's cheaper and less hassle.

With yesware you can see when your email has been opened and also when a prospect has clicked the link to the video.

This is your window of opportunity, you've got there interest now get your telesales person to go in and close. You are leaving a lot on the table waiting for them to get in touch with you.

You can use the mock up as a follow up or a convincer.

If your video is hosted online then have a buy now button on the page (or at the very least a call me now button).

Don't make potential customers work too hard for the sale.

And all of this is down to your poor sales skills over a phone even though you claim "I sell mobile sites" It is hard to say one one hand you sell and the other you suck at closing, just makes no sense that part. anyway

Have you ever asked if your product line is crap, if your services are outdated, overpriced, in line with what the customer wants and or needs and not what you think they need? and 101 similar questions.

Sounds like your new out of the gate and just rocked up to the "sell a mobile website, shiny make money opportunity" and it maybe your passing the "I am a shitty closer" war cry without looking at your product line up and how it fits into today's market.

And I might be wrong with the above / if you already have that part sorted, but most site platforms these days are built on a multi level platform and you would have to guess that just selling just a mobile site is a little outdated ? then again I might be wrong on that as well.

Getting past all of that and your product is the bee's knees and everybody loves Raymond then your better off at this stage learning from some of the sales guys and girls here on how to close those sales yourself over and above getting somebody to do it / especially at this stage.

You will not attract a high level pro to play around with your mobile sales project, your simply to small and your proposal would not attract any real talent, the best you could probably come up with is a learner who is half hearted and probably just purchased a shiny object called "sell mobile sites like a kicking donkey" or some other crap.

Not sure why so many people come here and spurt I have the holy grail of all holey grails, but I just cant sell, so I want the ultimate sales person to come and be at my call to make my sales. for most that is just not going to happen.

The best with your project moving forward.

Tryinhere makes a good point. Maybe they are spending a little more for the new website that works on all browsers. You know your prospects and niches though.

Hey Zaccks, You have a GREAT idea, and To answer your question, I suggest you definitely pay a FIXED PRICE for your JV. You will end up spending WAY more paying a percentage of your profits per job. Plus it is easier for everyone and you have a lot more in your pocket.

This is precisely what I do for companies like yours. You would love reading my Classified

Don't give away your money, learn to close. Get your self a good phone pitch written that covers every rebuttal and every situation you could possibly get yourself into. Iv sold this and I cant see how you couldn't close potential customers on this. Commission based salesmen will just get burnt out selling this and move on. it always happens unless your paying a huge commission witch you are not.


-Get a Professional Sales Pitch Written, One that follows a format and leads them to the close
-get rebuttals to all the objections
-come up with 5-7 different closes
-Memorize your pitch and it will be impossible for you not to close.