If You Think You Know Your Prospective Clients, Think Again

3 replies
Does a Thai restaurant want more customers?

Not my client because he has customers standing in line
out to the footpath at lunch time.

Think a a dentist wants more patients?

Not necessarily so.

If he has been in practice for a few years he is likely to have
quite a good income coming in.

So what would be his driver a marketing professional like yourself can tap into?

A fertile ground is personal grief with family.

The outcome the dentist who is experiencing not enough time
with his wife and children may be turning on a steady stream of patients
so another dentist can be hired so he will have more time to be with his family.

Now you are coming from a place he is deeply concerned about.

And here's the big reward, pay-off from you matching your message
to his deepest pain and wish...

you'll be the only one who he believes you understand his situation better than anybody else.

This means he transfers deep trust onto you.

Even before he knows what service you offer,
he has made the decision whatever you have,
he'll buy.

That's the full POWER!

I've witnessed it in the consumer market.

A 23 year old guy I helped write a message for a women's market which was so on point the women wrote in revealing their deepest darkest secrets and confessions.

Those then can be used in future promotions which will be scary on point.

Prior to that the woman behind the promotion got zero
emails like that even though she had been in the market for years and was
one of them.

So to summarize, think about what your clients have shared about their personal life in confidence with you...think what life is like on a very personal level, who the conflict is with which is festering.

Yes business underneath the surface is deeply personal.

Not about the mechanics, software, the processes as they are only a means to the end goal.

Start with your clients goal first.

Best,
Doctor E. Vile
#clients #prospective
  • Profile picture of the author Oziboomer
    Originally Posted by ewenmack View Post

    So to summarize, think about what your clients have shared about their personal life in confidence with you...think what life is like on a very personal level, who the conflict is with which is festering.

    Yes business underneath the surface is deeply personal.
    So true....

    One story we capitalized on for a client we called...

    "The Walk of Shame"

    It is a true story of a Dad that took his kid to ride on a theme park ride and Dad's harness didn't quite lock down due to his bulk.

    The embarrassment of walking back along the line of people waiting to get on that ride was the trigger that lead to my client's solution

    Another was a a story of a young Nephew visiting his Uncle in hospital after he had a stroke...the young boy was unaware of the serious condition of the uncle but he asked...

    "When was he having the baby?"

    Another was at a five star resort shop where the store manager told a prospect there was nothing suitable for her here.

    Leveraging the truth that is the story inside every prospect's head is the key.

    Thanks again Ewen for reminding us of the real mission at hand.

    Kind regards,

    Ozi
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    • Profile picture of the author ewenmack
      Got to be careful to not turn people off
      making them feel guilty when they already carry that burden.

      The trick is to make them feel ok and subtly
      let them know it's not their fault by coming up with
      a hidden reason why they are in their condition.

      Best,
      Doctor E. Vile
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  • Profile picture of the author onehalf
    This is worth pondering over. As a copywriter, it is your job to know their pain and offer solution to it.
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