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If you answer the above with a job title you're missing out on a great opportunity.

The answer you give is like a headline for an ad. A mediocre headline will not get your ad read. A mediocre answer to this question will not get the attention of your listener.

Your answer should be something that arouses curiousity or shouts of some great benefit.

Something that pretty much compels people to ask "tell me more...".

Which then of course leads you straight into your elevator speech.

A job title is like a boring headline. It forms a picture in the mind of your prospect that you have no control over. It will be whatever previous experience that person has had with a person in that role. And this can easily be a negative image.

By constructing a great headline, you change that picture into whatever you want it to be...

The Curiousity Statement.
This doesn't necessarily have a benefit, however it does invoke curiousity, almost compelling the prospect to ask you to explain. Usually with some light humour. When you make them smile, they're more likely to buy...

Here are some examples:
"I help fund governments" for a tax inspector.
"I create yawn-free Powerpoint Presentations!" for a cartoonist.
"I help build PowerPoint muscles" for a speaker coach.
"I create wrinkle-free home gardens!" for a lawn care business.

The Great Benefit.
The alternative is to shout some great benefit. And maybe even pre qualify. e.g. you might start ""I help Accountants..." restricting your prospects to accountants only...

Here are some examples:
"I help [business types] increase their sales by [n%] within [n days]". For the ambitious business owner. That one's possibly a bit tired, however it can be beefed up by the addition of a solid guarantee... "or you pay nothing..."
"I help business owners who are 55 plus get out of their business and get onto the golf course". For the tired and burnt out business owner who wants out of their business.
"I show you how to create structure in your business so that you can take three months off each year and yet still increase profits". For the business owner who wants more time off.
You will want to make the benefits as specific as you can. General statements are weak.

The Elevator Speech.
This is your response to the "tell me more". It fills out the great benefit you provide and provides some level of credibility to overcome any scepticism. I would suggest you avoid mentioning job titles in your elevator speech for the same reason given above.

Here's a template:
You know when [insert problem here], well I/we [insert solution step by step here].
[Counter biggest objection here].
For example [insert case study here].
And we Guarantee [insert Guarantee/risk reversal here] or [money back/you get it free/ whatever is appropriate].
The difference between us and anyone else is that [insert USP/Value proposition here].
[optional Call to Action]

I don't always use a call to action. It depends on the circumstances.
If it's a social setting I tend to change the subject. I might offer up a business card (which has my headline, not my job title), however I play hard to get.
In a more businesslike setting, I still play a little hard to get, however, I might offer to meet with them later to discuss.

The Consequences:
Sounds serious! Consequences!
The consequences of having a compelling headline and elevator speech is that you'll likely be inundated with work!
Is that a good thing...? Only you can decide.
However, it sure beats spending your whole day cold calling...

A couple of Examples:
In my early days as an SEO consultant I picked up a client while waiting in a Post Office queue. I was grumpy and certainly not in "sales mode". Regardless, I got an accidental client out of it.
Late in 2012, I was on a long haul flight. The guy next to me wouldn't shut up. Again, after 26 hours he was begging me to do some work for him. I joke he grabbed my leg and would let go until I agreed...

In essence you are integrating your marketing into your day to day interactions.
And it doesn't tend to come across as salesy.
That can only be a good thing...!
#what do you do
  • Profile picture of the author hardyfella
    amazes me there isn't more replies to this thread!

    Would you let them contact you first if it was in informal setting? you might have a company in your niche, (who is very keen to use your services) but they are not mature enough/have enough previous customers to make a quick impact with them.
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    • Profile picture of the author animal44
      Originally Posted by hardyfella View Post

      amazes me there isn't more replies to this thread!
      I probably hold the record on this forum for being on the most people's ignore lists
      Originally Posted by hardyfella View Post

      Would you let them contact you first if it was in informal setting? you might have a company in your niche, (who is very keen to use your services) but they are not mature enough/have enough previous customers to make a quick impact with them.
      I'll almost always talk to anyone. I just put a barrier of reluctance there to try and ensure that they're serious. And I'll only work with selected people.

      I like working with new businesses. I do so in exchange for equity in the business. Then I set things up so my involvement is minimal. It's a great passive income source.
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      • Profile picture of the author hardyfella
        Originally Posted by animal44 View Post

        I probably hold the record on this forum for being on the most people's ignore lists

        I'll almost always talk to anyone. I just put a barrier of reluctance there to try and ensure that they're serious. And I'll only work with selected people.

        I like working with new businesses. I do so in exchange for equity in the business. Then I set things up so my involvement is minimal. It's a great passive income source.

        Interesting, I know every business is different, but what time of setups would you do? customer follow, email marketing?
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        • Profile picture of the author animal44
          Originally Posted by hardyfella View Post

          Interesting, I know every business is different, but what time of setups would you do? customer follow, email marketing?
          Yes, every business is different. My starting point is a few JVs. IMHO the fastest and most efficient way to get clients...

          In conjunction I'll set up some systems for the owner to proactively collect referrals and testimonials and network with people who can in some way help the business succeed.

          I don't bother with the internet side of things until the business achieves enough success that they can afford to spend money on a decent website that actually sells... And even then some still don't bother.

          Then we might look at building an email funnel.

          I don't ever bother with social media.

          Other than basic onsite, I also don't bother with SEO any more (even though I'm pretty good at ranking sites).
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          • Profile picture of the author Ploppi
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            • Profile picture of the author animal44
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  • Profile picture of the author umc
    There might be more replies if this site didn't suck and log people out constantly, lol. I can't stay logged in and have to continuously log in to do anything.

    I'm personally a fan of the curiosity statement. I believe it was the guys from Internet Business Mastery that called themselves "cubicle escape artists" when asked what they did. I thought that was great. It stopped people in their tracks and instantly made them want to know more. They helped people quit the 9-5 and work on internet businesses.

    Ultimately, this is a great post. Back when I needed clients for our cleaning business I worked into conversations what we did all the time and it paid off. I actually worked it in often on the off topic forum of a local sports forum and guys there got to know me as the cleaning guy on the site. Whenever they needed anything they came to me. I never needed a long pitch or anything, just worked it into conversation naturally.
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    • Profile picture of the author animal44
      Originally Posted by umc View Post

      called themselves "cubicle escape artists" when asked what they did.
      I quite like that one...

      Originally Posted by umc View Post

      I actually worked it in often on the off topic forum of a local sports forum and guys there got to know me as the cleaning guy on the site. Whenever they needed anything they came to me. I never needed a long pitch or anything, just worked it into conversation naturally.
      I think this is the key point. People tend to be wary of advertising but when you come out with something that makes them curious, it doesn't come across as salesy.

      Just part of the conversation.

      And they remember.

      And when, in the ordinary course of your day you come across someone who needs your services... suddenly they're buying from you, rather than you selling them something... crucial distinction...
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  • Profile picture of the author LifeSafetyExpert
    Most times when someone asks what I do. I will say " I save lives,homes and families. And make it possible to keep track of what is going on at home even when you are not there." It seems to grab attention pretty fast. Then they will ask my line of business. I'm a sales manager for security and home automation company.
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