20 replies
What are some good ways to generate leads for a big furniture retailer?
#furniture
  • Profile picture of the author zoro
    Originally Posted by NeedLeads View Post

    What are some good ways to generate leads for a big furniture retailer?
    Use Facebook Lead Ads
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  • Profile picture of the author RR151
    If big furniture is interested in creating content about how furniture is built for an email newsletter...Maybe get the manufactures of the furniture to develop the content and remember it is not just sell, sell and more sell...if so then use this low tech way to add people to your email list.

    This is a low tech way to collect email addresses and is a way to get customers to join then save. This biz card is attached to a double opt-in auto responder and you the biz owner collect the biz card with the customer writing their email address in the Join and Save biz card.

    Next you take the collected emails and add them to the autoresponder sign up form. Once signed up then the autoresponder sends the opt-in form with the opt-in link. In this email you explain that they gave you permission to sign up to your new Join and Save E-Newsletter.

    This is a double opt-in so the owner of the email can now decide if they want to join or not. To join they need to click on the link within this email. Once they have clicked the link they are then sent to the thank you page that has the 20% off discount coupon.

    That’s it!!! You have just added a new customer to your Join and Save Email Newsletter in the low tech way…

    Just a thought, RR

    PS: Steve Rosenbaum taugh me, You must capture to convert
    Signature

    Tell me and I forget. Teach me and I remember. Involve me and I learn. Benjamin Franklin
    People buy when THEY are ready to buy, NOT when you are ready to sell. Steve Rosenbaum

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  • Profile picture of the author ewenmack
    Put the message in front of those most likely to buy
    and stop putting it in front of those who won't buy.

    Here's the data who buys furniture from credit card transaction tracking...

    MOVERS.



    Best,
    Ewen
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  • Profile picture of the author HayleyS
    It is obvious that generating leads is a vitally important part of the sales process. So I think that this list of tips will help you to generate more leads:
    - create a website that can capture leads;
    - set up email auto responder (to sign up for an auto-responder, potential customers simply enter their email address)
    - promote your business on social networking sites;
    - conduct SEM and SEO;
    - track your traffic on all your web platforms;
    - send an email newsletter;
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  • Profile picture of the author NeedLeads
    So how would I go about building a relationship with miners? What would the lead generation process look like? I've actually thought of that before but wouldn't know how to go about it.
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    • Profile picture of the author Oziboomer
      Originally Posted by NeedLeads View Post

      So how would I go about building a relationship with miners? What would the lead generation process look like? I've actually thought of that before but wouldn't know how to go about it.
      Are you considering "miners" as targets because they move or relocate to new job opportunities.

      I'm not quite clear on where your direction is with this.

      As for targeting miners one of my acquaintances who sells game fishing tackle and game fishing related tours etc targets them through engagement in places where they congregate.

      One of those places is Shift Miner | Mining CSG Jobs | News| Events

      They have various opportunities, events, publications broadcasts where people can engage with miners.

      There would probably be a similar group in your location.

      In relation to Ewen's suggestion to target "movers" this is very valid and worthwhile.

      The way we do it is not usually for replacement or new furniture in relation to my business because we supply frames, wall art etc. We target them through "insurance replacements" for breakages. Broken glass, damaged frames, frame restoration. etc.

      Once we have supplied quotes for repairs the prospects often decide to go with new replacements and even if they go for repairs we usually establish a relationship with a new resident to the area who then goes onto buy repeatedly over the years.

      Kind regards,

      Ozi
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  • Profile picture of the author animal44
    People hire movers because they already have furniture.

    When we bought our apartment we were downsizing, so we hired movers, but didn't buy any furniture.

    When we bought the property in 2012 it was complete with furniture so no movers involved. We did replace quite a bit of the furniture over the following year or two.

    The property we're looking at now will be empty, but no movers involved because our furniture will remain in the apartment. We're unlikely to buy everything from one supplier.

    The common person who knew we were moving was the estate agent. Others were painter and decorators, carpet fitters, curtain makers, kitchen fitter, landscapers, window cleaner, groundsman.

    Best approach is probably to offer them something. For instance, you could organise a welcome pack with a series of offers from local businesses, including your own, for the estate agent to place in each newly sold home... And if you're real smart, you'd do a deal with all providers for a share of the profits...

    Or you could find out data on new house sales from the land registry in UK, not sure of the US. Use a direct mail time limited offer...
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  • Profile picture of the author animal44
    Breakages would be dealt with by insurance companies. Movers wouldn't be involved surely?
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    • Profile picture of the author Robscom
      Originally Posted by animal44 View Post

      Breakages would be dealt with by insurance companies. Movers wouldn't be involved surely?
      Some of the smaller movers I know will buy replacement pieces instead of having a claim filed against them. (Depending on the cost, of course.)
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      "Do. Or do not. There is no 'try.'" -- Yoda
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      • Profile picture of the author animal44
        Originally Posted by Robscom View Post

        Some of the smaller movers I know will buy replacement pieces instead of having a claim filed against them. (Depending on the cost, of course.)
        That might make sense, except I'd think it was a small market. Back in the days when I was doing property development (property flipping might be more accurate) we used to get a few knocks and bumps on stuff, but rarely was anything damaged enough to warrant replacement. Maybe I was just lucky... :-)

        Another thought is interior designers. Depend on type of furniture though...
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  • Profile picture of the author DABK
    Loan officers and real estate agents know waaay ahead of others when people are going to move. Partner with some. Home insurance agents are ahead of most too. Home inspectors can help, real estate attorneys.
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  • Profile picture of the author NeedLeads
    I'm thinking real estate agents is who I want to target but what could I work out with them? How would the process work. What would I be offering them in return for them to refer me people in need of furniture?
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    • Profile picture of the author animal44
      Originally Posted by NeedLeads View Post

      I'm thinking real estate agents is who I want to target but what could I work out with them? How would the process work. What would I be offering them in return for them to refer me people in need of furniture?
      A welcome pack is a surprise and makes the estate agent memorable. They'll want to be remembered when the buyer comes to sell in 5-10 years time.

      You could also offer a profit share on any sales. This could be for at the point of buying or ongoing offers. In our first house we were still buying furniture 2 years after purchase. This will be additional pocket money for the estate agent between sales.

      You could also offer ongoing promotions on an exchange basis. You promote the estate agent with every piece of furniture sold or to your entire customer list, while he promotes your offers to his customer list. All you each have to do is make up offers...

      Probably could come up with some others, but I'm a little busy right now...

      Get out there and start a conversation. You want to find out what it would take for them to promote you. You'll best find this out from the individual estate agent. The above could be openers, and your estate agent might well come up with others ideas as he/she should know their clients and what they want..
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      People say nothing is impossible, but I do nothing every day.
      What I do for a living

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  • Profile picture of the author RR151
    Offer a “Necessary Services” fridge magnet that has the top 20 essential services. Services like the Electrician, Plumber, Appliance Repair, and Lawn Care, etc…remember to be sure to add your furniture guy as one of the top 20.

    Purchase your phone number from people that provide the whisper feature and allow you to add the 20 ext. Ext 1 Electrical, Ext 2 Plumbing Repair, Ext 3 New Furniture, etc…Now you can direct the calls to whoever you want and have full control to where all the leads go.

    The leads can go to whomever you want and I bet the Real Estate Agent has some contacts for just about everyone on the list of 20 except Furniture…Real Estate Agent number 1 all calls go to his electrician on Monday, on Tuesday Real Estate Agent 2 etc…

    Bonus Banner Ad is a picture of the Real Estate Agent with his/her direct line…Print 100 for each agent and encourage them to hand out to every home owner. RR
    Signature

    Tell me and I forget. Teach me and I remember. Involve me and I learn. Benjamin Franklin
    People buy when THEY are ready to buy, NOT when you are ready to sell. Steve Rosenbaum

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  • Profile picture of the author ewenmack
    By going direct to the people who have just moved,
    you are cutting out the middlemen who want a cut and
    aren't necessarily reliable.

    You can buy that list based on likelihood of wanting bigger or smaller furniture
    and number of pieces based on their age.

    If selling beds, credit card transactions show many bed buyers are those
    recently arrived home from travel.

    Data backed buying behaviour on what was bought prior to buying
    what you are selling and putting your message in front of only those at the right time
    beats the pants off any other marketing method to cold prospects.

    Best,
    Ewen
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    • Profile picture of the author Oziboomer
      Originally Posted by ewenmack View Post

      By going direct to the people who have just moved,
      you are cutting out the middlemen who want a cut and
      aren't necessarily reliable.

      You can buy that list based on likelihood of wanting bigger or smaller furniture
      and number of pieces based on their age.

      If selling beds, credit card transactions show many bed buyers are those
      recently arrived home from travel.

      Data backed buying behaviour on what was bought prior to buying
      what you are selling and putting your message in front of only those at the right time
      beats the pants off any other marketing method to cold prospects.

      Best,
      Ewen
      I can see all the horses walking up to your pool of advice and thinking to themselves I better not drink because the water is too salty.

      It amazes me how some of the simplest best advice get overlooked for more complex solutions.

      Much like when I ask staff for ideas on the fastest best ways to get more customers. Most will talk about mailing so and so or advertising here or there and many ideas too numerous to mention....

      ...but you know what I make them do every time?

      Make them go through the quote file and call everyone who requested a quote but didn't purchase.

      Couple that with your advice in regards to targeting and you don't need to do too much more to remain eternally busy with prospects eager to do business with you.

      Best regards,

      Ozi
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  • Profile picture of the author NeedLeads
    How could I get a list of people who are in escrow or just moved so I can go straight too then or send a direct mailer?
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    • Profile picture of the author DABK
      List broker. Melindadata.com, infousa.com, etc. Get real estate agents to tell them when their clients close on their new homes.

      Originally Posted by NeedLeads View Post

      How could I get a list of people who are in escrow or just moved so I can go straight too then or send a direct mailer?
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    • Profile picture of the author ewenmack
      Originally Posted by NeedLeads View Post

      How could I get a list of people who are in escrow or just moved so I can go straight too then or send a direct mailer?
      When looking for a list provider for new movers and recently
      got home from travelling, make sure they have the most data points
      tracked.

      This is important because the software finds patterns in buying behaviour
      that humans and low number of data points can't uncover.

      This means higher response rates.

      Like for example that table of increased spending
      over normal spending once a record shows they
      took a certain action.

      It's measured right down to the tiniest percentages.

      On the outside looking into list buying,
      it's like "boob jobs".

      Have great eye and emotional appeal
      but leave a lot to be desired compared to the whole package!

      Best,
      Ewen
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