Favorite offline technique?
One of my favorite things to implement for customers is linking the social media that I have set-up for them (like a facebook fanpage for their business) to their website so that everytime they make a Facebook or Twitter update, it is automatically reflected on the homepage of their website.
Not only does this make their website dynamic with updates, it gives the owner a sense of control over their online marketing and they are generally EXTREMELY excited to utilize this seemingly magic solution. Customer have posted band updates, new menu items, sales and special online only offers like "print out this page for 25% of your meal for this weekend only" without ever needing to touch a thing (except their facebook or twitter app on their phone).
It's amazing what this little "value add" does in both results and customer satisfaction! Try it.
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