Telesales - Need to build a virtual team. Suggestions?
I'm in the process of building a telesales team but it's a total pain in the bahokey so I'm looking for some suggestions on here.
Basically, I want to stay away from outsourced call-centres as they ALWAYS charge per hour and lock you in a contract ... and this is a surefire way to rack up a huge bill and for them to have no performance accountability (Ideally I'm looking for a revenue share type of deal when it comes to call centres).
Also, recruitment of individual telesales people is a numbers game but I feel that without an actual office with PC+phone equipment and constant "motivational techniques" (cough cough) ... this will be extremely difficult.
Anyway, I hope to find some good suggestions from fellow warriors who may have ran a telesales team before and can offer some pointers.
The floor is open!
Best,
Nick
--Robert BK Kelsey
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