Why you DON'T need some ones proven Offline Method to be successful

13 replies
Hey guys,

I guess I thought I would write this post because there is so much stuff out there for making money offline.

Methods
Systems
Programs
Memberships

I am sure many of these have value and we can learn some extra things from them.

We don't need another method or course on how to make a Google Places listing, we don't need another course on how to set up an auto-responder.

I mean most of use already know about web sites, we know about PPC, and SEO. We know how to use Facebook, Twitter, and Google places. We know the importance of building a list and using it to educate our members or send them something special.

Most of use have reasonable skills in some or even all of these areas.

What many of us lack is a basic understanding of how to present our services to a business owner.

How do we effectively communicate in terms a business owner will instantly identify with?

I would love to hear from some of you on this matter.

What are the things we aren't saying or communicating that persuades the small business owner to use you?

What are some of the things we are saying?

What has been effective for you in particular.
#method #offline #proven #successful
  • Don't sell them I call and offer a FREE coaching sessions. The coaching session provides them with vlaue then at the end of the session they ask me how they can get what I talked about.

    In addition I still build my list and the same ole stuff. The problem is selfesh selling we need to talk with businesses owners from their point of view.
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    • Profile picture of the author scoopy
      Originally Posted by prostarprofitsdotcom View Post

      Don't sell them I call and offer a FREE coaching sessions. The coaching session provides them with vlaue then at the end of the session they ask me how they can get what I talked about.

      In addition I still build my list and the same ole stuff. The problem is selfesh selling we need to talk with businesses owners from their point of view.
      So can you give us an example on how what you approach them what you say an more details thank you.

      -Scoop
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  • Profile picture of the author jsherloc
    I go for the passive, straight education approach. I have been using a lot of "passive" marketing materials that I can hand out directly to prospects/their employee, or direct mail out, or send via e-mail with a phone call before and after.

    Something brief that speaks to them in their language, and doesn't talk about your "SUPER DUPER GOLD PACKAGES" and "500 BONUS EXTRA BLOG COMMENTS A MONTH". My site contains all that information anyway, and my whole goal is to get them to contact me and thus visit my site.

    In summary, the best thing I learned in college communications courses was you need to really be in tune to the "Wii-Fm" station in anything business related = "What's In It For Me?". Answer that question right away and upfront AND IN A WAY THAT THEY ACTUALLY UNDERSTAND, and you've won the battle I feel like.

    When I first started prospecting I got tired of getting basically "beat up" by biz owners that just did not want to help themselves. So, I think targeting the right prospects is a huge step in the right direction too, always go for the ones currently spending ad money.

    Another thing I am now doing, is trying to hire on some sales people. I am not a shy guy by any means, but I cannot stand anything that remotely feels like a "pitch", and I do not enjoy "shmoozing" at all, and some people LOVE it. I know someone will inevitably come on here and say something like "well if you truly believe in what you are selling, you are not really selling, you are just helping people". In an ideal world, yup that's correct, but in this business, I'm sorry folks....YOU ARE going to need to put on that "sales" cap, or pay someone to do it if you are looking to grow your business. To me, finding someone that has sales experience and actually enjoys "shmoozing" with biz owners, would really cut out a lot of my wasted time driving around town meeting people that "are not quite sure yet, have to speak to my biz partner (aka: check other local firms prices, etc), etc"

    I only wish I had started the recruiting sales people thing a year ago.....

    - Jim
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    • Profile picture of the author Bronwyn and Keith
      Hi Rus

      One approach that we take that seems to work pretty well is that we talk to the clients about cutting out the advertising that isn't working and replace it with long term "positioning" that does work.:p

      All we are doing is getting them to "admit" that some things are just a waste of money, then to eliminate some of them and spend the $$$ on something else that will help them get more targeted customers more often.

      It works for us.

      regards

      Bronwyn and Keith
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      • Profile picture of the author willz605
        I appreciate these discussions....

        My family owned an Italian Rest for 30+ years and every other gutsy salesman loved coming in our doors.

        Let me tell you what worked......solutions!

        One salesman asked if we offer espresso to our customers... and at the time...we did not....we bought right there because it was a "try before you buy" deal! awesome!
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        • Profile picture of the author Bronwyn and Keith
          Hi Willz

          Thanks for the perspective.

          Yes folks we are in the Solutions Business.

          The more problems you can solve the more you are likely to make.

          Regards

          Bronwyn and Keith
          Originally Posted by willz605 View Post

          I appreciate these discussions....

          My family owned an Italian Rest for 30+ years and every other gutsy salesman loved coming in our doors.

          Let me tell you what worked......solutions!

          One salesman asked if we offer espresso to our customers... and at the time...we did not....we bought right there because it was a "try before you buy" deal! awesome!
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        • Profile picture of the author Rien
          Exactly. I have a client right now who I got just by making
          a few suggestions for their website.

          There were a few things that needed to be tweaked and
          added so I told the owner about it. Of course I ran the
          risk of having the owner go back to the original designer.

          But that didn't happen. Turns out they were not that ecstatic
          about the original design in the first place.

          The next questions were: "Can you fix it?" and "How much do
          I write the check for?"


          Originally Posted by willz605 View Post


          Let me tell you what worked......solutions!
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    • Profile picture of the author solotr
      Hi Jim,
      I'm like you are about the schmoozing and cold calling is definitely outside the question (and this from someone who owned a brick and mortar business). On your email list too by the way.

      What used to really tick me off was having these types of phone calls "Can I speak with the decision maker please?" Yeah, right - Click. Worse was getting to my office and tripping over some "I only need 15 (going on 60) minutes of your time" person sitting there and I hadn't had my coffee yet. I don't want to talk to you Jack/Jill/Where-ever you came from go back, get away from me!

      Now that I'm going back to offline small business owners, I'm thinking of using the same method as when I had my business - sales letter to their 'inner circle' ie: CPA's, Printers, through their website if they have one and anyone else that comes into contact with them on a regular basis for a referral.

      It's slower, but takes the pressure off me. I still get in to see them, but at least they are expecting me to followup with a call to schedule an appointment.

      My 2 cents.
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      "It is better to have a permanent income than to be fascinating" ~ Oscar Wilde

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  • Profile picture of the author Rus Sells
    Thanks for your contribution guys! I know there are more on this forum so speak up! I want to hear your perspectives.
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  • Profile picture of the author tryinhere
    If i gave Bob the Builder a laptop and told him to Build backlinks / work online / how do you think he would go ?
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    • Profile picture of the author Bronwyn and Keith
      Hi Pete

      Actually that might be a good way to "close" them. Just hand them the laptop and see if they can even open it?

      Just because they have the "tools of trade" available doesn't make thm qualified to use them does it?

      Regards

      Bronwyn and Keith

      Originally Posted by tryinhere View Post

      If i gave Bob the Builder a laptop and told hime to Build backlinks / work online / how do you think he would go ?
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      • Profile picture of the author AndrewCavanagh
        The biggest secret of talking to business owners is to stop trying to sell them anything.

        Remember that business owners have to deal with sales people every day and it gets quite annoying after a while having to deal with people who aren't really interested in you or your business and just want you to give them your money for their product or service.

        In that kind of environment you do not want to come across as a salesperson.


        So if you learn to talk to a business owner on a peer to peer level (as if you were another business owner...which you are), show a genuine interest in them and their business and ASK QUESTIONS and LISTEN.

        From there you can gather information, build rapport and trust and then make suggestions based on the information you gather.

        When you hit on a suggestion the business owner gets excited with you can run with it.

        The big key is to get over yourself and focus on the business owner...what he wants, what he needs.

        You shouldn't be talking about yourself or your service at all...you should be investing most of your time listening.

        Kindest regards,
        Andrew Cavanagh
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  • Profile picture of the author paulie888
    I think the best thing you can do to disarm offline business owners is to consult with them free initially, and be genuinely helpful when talking to them, i.e. don't go for the sale or mention prices during your initial consultation if possible, but instead just concentrate on explaining things and have a clear purpose of wanting to help them.

    Also, it's tremendously beneficial if you can break down all the gobbledygook words like SEO, keyword density, PR, etc. into something understandable that even your local plumber can understand. I find it helpful to speak in analogies and try to cut out as many of the technical terms as possible when conversing with the client. It may be a little difficult at first, but you'll get the hang of it after a while.

    Paul
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