Business Phone Number

29 replies
What is everyone using for their business phone? I was planning to just use my cell phone but am wondering if I would be better off using an 800# forwarded to my cell. Since I have caller id, I pretty much always know if friends and family are calling. I'm not sure what other issues there might be.

Thanks.
#business #number #phone
  • Profile picture of the author webtrading
    That's a very good question. I was thinking along the same lines. Been using my 800 number for many years and hate to get rid of it but was thinking about forwarding to my computer and magic jack setup, so I have no land line phone bills. Anyway to do that with Google Voice too?

    A question for Warriors is does having a published on the website 800 number (a real 800 number, not 877 etc) actually help with marketing or perhaps not? The 800 number costs less than $20 a month since we get few calls. Should I keep it?

    A secondary question is how can we stop all the annoying spam calls (which will start costing us some coin if the land line is gone?) We get more spam calls vs legit ones most days!
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  • Profile picture of the author Mike Grant
    Only need an 800 number if you're going to work with businesses outside your local geo.
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  • Profile picture of the author LiquidSeo
    Originally Posted by PaulintheSticks View Post

    What is everyone using for their business phone? I was planning to just use my cell phone but am wondering if I would be better off using an 800# forwarded to my cell. Since I have caller id, I pretty much always know if friends and family are calling. I'm not sure what other issues there might be.

    Thanks.
    Phone.com number(s) and Google Voice
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  • Profile picture of the author KristofferIM
    I always want a local number for my listing and since I'm active in a lot of cities where I haven't even been, I use Skype to get the local numbers.
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  • Profile picture of the author DennisM
    I suggest using only an 800 number outside of your local market. Locally use a phone number matching the area code. As stated, both Skype and Google Voice work for this.

    Kristoffer has a good plan too with Skype in local markets. I'd go with Google Voice in those local markets so when you do outbound calling the local biz sees the local GV number in their caller ID. A toll free or long distance number screams telemarketing.

    Dennis
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  • Profile picture of the author Mukul Verma
    Having a 1 800 # will add instant credibility and make your business look at alot bigger.

    People see a 1 800 makes them think you are a lot more legit.

    I have a 1 800 and outsource it.

    Cheers,
    Mukul
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    • Profile picture of the author jhanley
      If you are ever planning on obtaining credit for your business without a personal guarantee you will need a real land line business listing.
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  • Profile picture of the author Amir Luis
    I respectfully disagree that 1-800 Numbers add credibility. I know guys that broker millions of dollars in merchandise over the phone and internet. You know what they use.... a local number.

    I personally use my Google Voice phone number for an office line.... and my cell, skype #, or whatever is convenient, to answer it.

    On down the road, if I decide to quit the home office model. I will forward that GV # to the office line.... and not have to make any costly changes. As for right now... if I am unavailable. I can have it rotate to someone who is.... doesn't matter where they are.

    So.... my co-workers in Florida, North Carolina, Colorado, Texas, and/or San Francisco can pick it up when I am unavailable. Why would you not want that?

    People like to do business with people. Sometimes projecting that you are bigger than you are can shoot you in the foot. I say this from experience. Not from an opinion.

    Really.... a toll free number says to me... this person is far away, can screw me and I have no recourse. A local Skype or GV number says.... I can reach out and touch someone if I need to. Doesn't matter if you are calling from Canada or the Phillipines. The GV or the Skype number will show in the caller id.


    As far as a business listing. That is easy enough. Go to YP.com and register a free business listing. It will give you the complimentary one liner in the phone book.

    done.....
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    • Profile picture of the author Mr. ATX
      Yeah Luis, you're right! (What a coinkiedink, I wrote a thread about this yesterday!) Google Voice is definitely the way to go especially because you can even add a word to your number, like (512-3SEO-GUY)! That's eve more professional than a 1-800 number!
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    • Profile picture of the author sparty83
      Originally Posted by Amir Luis View Post

      I respectfully disagree that 1-800 Numbers add credibility. I know guys that broker millions of dollars in merchandise over the phone and internet. You know what they use.... a local number.

      I personally use my Google Voice phone number for an office line.... and my cell, skype #, or whatever is convenient, to answer it.

      On down the road, if I decide to quit the home office model. I will forward that GV # to the office line.... and not have to make any costly changes. As for right now... if I am unavailable. I can have it rotate to someone who is.... doesn't matter where they are.

      So.... my co-workers in Florida, North Carolina, Colorado, Texas, and/or San Francisco can pick it up when I am unavailable. Why would you not want that?

      People like to do business with people. Sometimes projecting that you are bigger than you are can shoot you in the foot. I say this from experience. Not from an opinion.

      Really.... a toll free number says to me... this person is far away, can screw me and I have no recourse. A local Skype or GV number says.... I can reach out and touch someone if I need to. Doesn't matter if you are calling from Canada or the Phillipines. The GV or the Skype number will show in the caller id.


      As far as a business listing. That is easy enough. Go to YP.com and register a free business listing. It will give you the complimentary one liner in the phone book.

      done.....
      I agree, Dr Dennis Fromholzer has research showing that in today's cell world where 800 numbers don't save the user money, it is a perceptual issue. Local credibility needs to start with a local number. Usually you'd want to create an image of being local. In side-by-side call-tracking comparisons, local area codes win. 800 numbers still work, of course, but the success rate varies
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  • Profile picture of the author Dhira
    You want a number that you can control and that stays constant.

    It is better if the area code is of that city...
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  • Profile picture of the author adriver38
    I use Evoice. They give you a local number that you can fwd to any cell. Plus its free for 6 months. Also it worked with my Google Places listing, and I read somewhere from Google that you shouldnt use 800 numbers with the GP listings. Although Ive seen listings that do, so who knows?
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    • Profile picture of the author marciayudkin
      Having a 1 800 # will add instant credibility and make your business look at alot bigger.

      People see a 1 800 makes them think you are a lot more legit.
      Although that might be true in general, this question was posted in a section on Offline Consulting and the general truth does not apply for that. If you hope to get local businesses as clients for their SEO or online marketing, you are far, far better off having a local phone number. They will trust you more. It shows you have roots in the community and therefore are much less likely to rip them off (in their minds, at least).

      The more local your number, the better. If your phone number shows that you are relatively local but in a town across the river, this can matter in some communities.

      Marcia Yudkin
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    • Profile picture of the author Amir Luis
      Originally Posted by adriver38 View Post

      .... and I read somewhere from Google that you shouldnt use 800 numbers with the GP listings. Although Ive seen listings that do, so who knows?

      It's funny you mentioned that ADriver... I secretly had my fingers crossed that when I did my Google Places listing that I would be seen with special favor for using the Google Voice number.

      Did that happen.... not so much....
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      • Profile picture of the author myob
        I buy hundreds of local phone numbers and have them all forwarded to my sales office. There are more advantages than just appearing to have a local presence; it is a powerful tracking tool to measure the success of your campaigns, and when a campaign is done, just dispose of the phone number. I use tossabledigits.com and they even offer international phone numbers for forwarding.
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  • Profile picture of the author mouseffects
    I use My1Voice and it's incredibly professional. They have a 30-day free trial that you can get into with no obligation afterwards. The prices start at $10 per month and has a ton of features that make you look real professional.

    You can go to my1voice.com and sign up or, if you don't mind, call and talk to Cale at (888) 733-0000 x 791. If you do it that way, I might get a little commission for it but either way I'd say it's well worth the money. They are a Canadian company in Ontario so I think this time of the year they're on EST. If you decide to call, please mention my name (Larry Perry).

    BTW, I'm not suggesting them because of the potential commission. I'm seriously impressed with their service. You should take a look at them regardless how you sign up. However, a shameless plug never hurts ;0)
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    Larry Perry
    innovedia
    www.innovedia.net

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  • Profile picture of the author brentdev
    Google voice for when i travel overseas but also checkout phonebooth.com... its 'fairly new' but run by powerhouse bandwidth.com lets u assign actual call forwarding/operators, etc.. depnding on the # that's calling or what option they choose (if u enable the menu), etc.. btw its free too
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  • Profile picture of the author John Callaghan
    another vote for Google Voice and getting a local number in each community you plan on serving.

    A 1-800 number makes you look like a call center operation instead of a business consultant.
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  • Profile picture of the author Amir Luis
    @ John... I agree wholly and absolutely...
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  • Profile picture of the author Creativegirl
    Both local and 800 continue to work extremely well. Both continue to instill consumer confidence more than anything negative. And both serve to reduce or eliminate barriers to contacting you. Granted times have changed but not for 100% of the population. Irregardless what phone source I use if out of area I always opt for the toll free number.
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  • Profile picture of the author mcmillad
    I use vumber.com and have a local number forwarded to my cell. It gives you the option to have voice mail for the business number. This way if someone calls my cell number they get my personal vm, but if they call the "business number" it is the vm of the business. Works well for me and costs about $10/month after 14 day trial.
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  • Profile picture of the author jrod014
    +1 for Google voice in your local area.
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    • Profile picture of the author BUFFALOBT
      I just signed up for a local number through ringcentral.com...pretty cool no contracts paying ~$17/month.
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      • Profile picture of the author catcat
        I give out a local number and a 1-800 number. My1Voice does have great customer service and is $10/month.
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      • Profile picture of the author Amir Luis
        Originally Posted by BUFFALOBT View Post

        I just signed up for a local number through ringcentral.com...pretty cool no contracts paying ~$17/month.
        Isn't ringcentral owned by Google now?
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  • Profile picture of the author ranjeet
    We can also provide your business with Gold numbers or memorable numbers. For instance (01159) 44 22 00 - you can call us on this number to test it out!
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