How to pitch mobile websites

23 replies
Ok so i know how good mobile websites are and how its quite revolutionary and I'm also excited about QR codes.

I tried pitching it to a restaurant owner and he was like whats the big deal about it? If they can see the actual website then why would i bother with a mobile website?

Can anyone help me with this? common objections and comebacks?

Also can you tell me what the benefits are of having a mobile website for the local businesses?

Thanks
#mobile #pitch #websites
  • Profile picture of the author Rus Sells
    Show them the search statistics and how many people are using smart devices like iphone and andriod.
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    • Profile picture of the author mancmusicman
      Thanks Rus

      What my main objection that i want to overcome is .." oh i already have a fancy website why do i need a mobile website"

      so i said

      1) well ___% of people are searching for mobile sites and your website doesnt show up nicely on the smaller screens of mobiles (Show them example) . In order to give clients the best experience you want to have an optimised website whereby they can browse what you have to offer with much more ease.

      2) it shows up on mobile search and local search engines much more better.

      please chip in
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      • Profile picture of the author Buford Mobley
        If you could put the click to call feature and google maps on the mobile website and demonstrate those features to him, he would probably change his mind quickly.

        Originally Posted by mancmusicman View Post

        Thanks Rus

        What my main objection that i want to overcome is .." oh i already have a fancy website why do i need a mobile website"

        so i said

        1) well ___% of people are searching for mobile sites and your website doesnt show up nicely on the smaller screens of mobiles (Show them example) . In order to give clients the best experience you want to have an optimised website whereby they can browse what you have to offer with much more ease.

        2) it shows up on mobile search and local search engines much more better.

        please chip in
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    • Profile picture of the author Huskerdarren
      Originally Posted by Rus Sells View Post

      Show them the search statistics and how many people are using smart devices like iphone and andriod.
      Does anyone have a website they can recommend for constantly updated statistics or do you just compile your own? I read articles in the WSJ, other websites and magazines and get stats on the growth in mobile.

      I was wondering if there's an industry source that is keeping track. There are compelling statistics that I haven't even thought of, but I know they're out there somewhere.
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      • Profile picture of the author GaryEarle
        To Buford....

        You made a interesting point on the "click to call...& Google places thingie" on the mobile site...

        Ok..so..do you have any idea how that is done? Or can you point me in the right direction to learn that?

        Your WSO maybe??...

        because I think that would be the biggest selling point..

        any help...

        Most appreciated!

        Gary
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  • Profile picture of the author Quentin
    I would make a one page mobile site for the client with all the links done but not active and show them the difference.

    Push the benefits of the QR code attracting visitors when they are closed.

    One of the biggest searches on mobiles is restaurants.

    With the qr codes put 10 on a page and include other restaurants in the area so they will see you are going to see others. I think you know what I am saying.

    In the end you will not sell everyone. It is a numbers game.

    Also prepare before you go out as this will increase your conversions.

    Quentin
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  • Profile picture of the author jamhelmcor
    Hey. Nice tips. Right on.
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  • Profile picture of the author xlfutur1
    I purchased Quentin's WSO a month or so ago and have gotten pretty good at building these mobile sites. I just got a samsung Android phone yesterday (my first smart phone) and I am amazed at how bad most business sites look (and function) on a mobile device.

    I want to get some free golf this season so here is my plan.

    I printed 2 QR codes for each golf course that I want to play this season. The first QR code goes to THEIR current site, and the 2nd goes to the mobile site I made for them.

    Next week I'm simply going to walk in and let them know that I found their website on my mobile phone and that I had a really hard time navigating it. Because of the fact I love their course, I will tell them I took some time to make them a site that is more user friendly for mobile visitors. I will then scan the first to show them their site, then scan the 2nd QR code to show mine.

    There 30 golf courses in my county and I plan on hitting every one until I get someone to bite and barter free golf for the season in exchange for setting them up with a mobile site.

    No guarantees, but I can't imagine this not working out to my hitting the links for free all season. That's the goal anyway.
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  • Profile picture of the author Happy_Balance
    Originally Posted by mancmusicman View Post

    ...
    Can anyone help me with this? common objections and comebacks?
    ...
    Thanks
    Soon more people will access the Net with smartphones than PC's.
    Signature

    Every Day Is Fun! :)

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    • Profile picture of the author Classic Car
      I was reading a post here (4/1/11) on warrior about google droping qr codes. Read elsewhere as well. FYI
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      • Profile picture of the author Mattasdan
        I'm glad that someone has brought up this topic...Thanks all for sharing
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  • Profile picture of the author Quentin
    Google is not dropping QR Codes. They were trailing it on some Google places pages and decided it was not necessary.

    Lets face it this was pretty lame because if you accessed a google places on your mobile why would you need a QR Code and if you accessed it on a desktop why would you need the code.

    They are still the prime supplier using their charts software.

    Quentin
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  • Profile picture of the author sniper34d
    As mentioned above to a degree... I would make a demo site that is fully operational to walk them through. Team this up with the facts... that are only going to get better for the purposes of a mobile site. Would be much easier for them to "get"!
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  • Profile picture of the author scotth
    Originally Posted by mancmusicman View Post

    Ok so i know how good mobile websites are and how its quite revolutionary and I'm also excited about QR codes.

    I tried pitching it to a restaurant owner and he was like whats the big deal about it? If they can see the actual website then why would i bother with a mobile website?

    Can anyone help me with this? common objections and comebacks?

    Also can you tell me what the benefits are of having a mobile website for the local businesses?

    Thanks
    My experience thus far going after restaurants has been awesome...If you can show value you can get a check...I make my calls to restaurants from 1pm-3pm I find the decision maker most of the time calling during that time...I simply say this 20 times a day between 1pm and 3pm and I get 1-2 10 min. meetings everytime...

    "my name is Scott Herrera and I'm a local business owner, I saw your website this morning, but noticed you don't have a mobile website.

    I would like to share with you how mobile marketing could enhance customer accessibility to your business and provide you with potentially hundreds of new and returning customers every month."

    I will create a home page of your current site for you that is mobile ready all I ask is for a 10 minute meeting to share the value of mobile marketing."
    Signature

    Based in Costa Rica Living my life on my terms a expat lifestyle and traveling the world at will. Time Freedom is True Freedom!

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  • Profile picture of the author tylerd1
    Banned
    [DELETED]
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    • Profile picture of the author rougemaster
      I cant believe mobile websites are really taking off. I have yet to view a website on a mobile device.
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      • Profile picture of the author Jay Moreno
        Originally Posted by rougemaster View Post

        I cant believe mobile websites are really taking off. I have yet to view a website on a mobile device.
        i am surprised they havent taken off sooner!
        Signature
        Sorry, I am too busy helping people to think of a cool signature!
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      • Profile picture of the author ElaineBaker
        Originally Posted by rougemaster View Post

        I cant believe mobile websites are really taking off. I have yet to view a website on a mobile device.
        I know I have put this site on another thread somewhere on WF - but this is a site we built for a local Indian Restaurant - visit it on your PC and then on your mobile - see the difference on it - www.chilliesrestaurant dot co dot uk

        Mobile sites are very important for Take Aways and Restaurants definately
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        • Profile picture of the author xlfutur1
          Originally Posted by ElaineBaker View Post

          I know I have put this site on another thread somewhere on WF - but this is a site we built for a local Indian Restaurant - visit it on your PC and then on your mobile - see the difference on it - www.chilliesrestaurant dot co dot uk

          Mobile sites are very important for Take Aways and Restaurants definately
          Very nice, that is a big difference. How did you happen to get them as a client? Do you have tracking information that shows how many people end up on the mobile site?
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          • Profile picture of the author ElaineBaker
            Originally Posted by xlfutur1 View Post

            Very nice, that is a big difference. How did you happen to get them as a client? Do you have tracking information that shows how many people end up on the mobile site?
            Thank you for your kind words.

            I was actually looking for them on Google as I didn't have a menu but couldn't find a website for them.

            When I called down to make an order I asked them if they had a website and they said no, when they asked me why I told them I was looking for their menu online as I didn't have a paper version - there and then I made arrangements to go down to see them - they are going to eventually have an online ordering system and they already incorporate QR Codes aimed at the Mobile site.

            We have set up Google Analytics for them on both sites - the mobile site is actually set up on m.chilliesrestaurant.co.uk.

            Both sites are build on the wordpress platform
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      • Profile picture of the author jsherloc
        Originally Posted by rougemaster View Post

        I cant believe mobile websites are really taking off. I have yet to view a website on a mobile device.
        I can actually see where you are coming from, I think.

        To ukescuba, I KNOW where you are coming from.

        Basically, I personally RARELY will do any sort of browsing/shopping/etc on my phone. To me, my office is my "command center". I do just about EVERYTHING internet-related from my main office desktop. I personally don't like mucking around on a mobile device, as I have been working from my "command center" for a decade now. I still use my mobile device to check store hours or get emergency contact info etc occasionally, but that is about it really.

        Having said that, I recognize that I am really NOT the target market for a LOT of the mobile-related marketing stuff, at least not currently. I recognize this, but having seen first hand the real results that mobile campaigns bring in for clients, I know that I am certainly going to become a minority, if I am not in the minority in my area already.

        It is funny, because I've got a few friends that are the type to buy the newest and greatest smartphone that comes out. They buy tons of games and "tweaks" for their phone. They buy and become engrossed in all of the different "messengers" and "chat" apps etc.

        They seem to have a new phone just about every other month or so. Until recently I didn't even have a smart phone, and they would always joke with me and be like "So you are like the most computer-nerdiest kid we know and you run an internet marketing business, yet you don't like using smartphones? It doesn't make any sense..."

        Maybe it is because most of the mobile stuff is geared towards people like my friends that don't tend to associate computers/the Internet as primarily a business tool, but see the internet and computers as mainly a social/recreational thing.

        It is just another example of me thinking like a marketer and from a marketers poiint of view when I look at certain marketing efforts (mobile) and think "oh I would never do take my time to do that, they are just doing that to achieve THIS"....but when people like my friends see a mobile campaign they are like "OHH nice lemme just fill this little survey out, make a status update and a tweet, and then blast the msg out to all my friends from my phone". This is why some mobile campaigns are so successful, because they depend on the "socialness" of their market to make their efforts go viral.

        In other words, we as a marketers are oftentimes NOT the target market IMO. Don't fall into the trap of thinking that we are in ANY way the majority though. I do that too often and the results of certain campaigns continue to amaze me.

        - Jim
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      • Profile picture of the author TWalker
        Originally Posted by rougemaster View Post

        I cant believe mobile websites are really taking off. I have yet to view a website on a mobile device.

        I can't believe that whole Internet thing is still around either....maybe if we ignore it, it will go away.


        :rolleyes:
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  • Profile picture of the author grin
    Actually if you look at the era around 1992, it was hell getting people to sit at a computer, and then getting people to sign online was ten times worse. So we used to talk about how cool it was to share info to one degree or another and everyone else just kind of rolled their eyes "So I want to get online for what? To roll dice and play dungeon games with nerds?" which for me was so far from real I just thought "whatever" and watched the whole thing slowly develop into the global network era we are in now.

    So, when it comes to "mobile" consider that the majority of people have NO interest in sitting at a desk - AT ALL. Also, the web is not a great importance to the majority of the market unless it gives them something of value, or that it "applies" to something they can DO or GET. That is why applications are key, they apply to something a visitor can DO or GET.

    Now, the way to "pitch" is to use rhetoric or buzzwords; which I hate in a solid conversation - but find necessary in an "elevator speech". So application and sensors come to mind as far as tech terms go, and Audience Optimization is a slightly vague but cool umbrella for a ton of items you can get into. That is, it's more about the audience and less about search engines with mobile.

    With mobile devices, you can have several sensors at a time being tracked and analyzed depending on what you are trying to get done. They can track how fast someone is going, what altitude, what the temperature was when someone purchased etc. And those are internal device sensors, that you can combine with external sensors (QR codes are an example of these).

    If you can send out a killer coupon, at a certain time of day and only in a certain location and specific customer segments and return a result; that information is extremely valuable.

    Long story short, if you are pitching a mobile web just so it fits on a devices tiny screen; its not going to be that big of a hook. If you can pitch a way to isolate and target the most profitable segment for a specific clients needs that is a KILLER hook. Find the applications the segment desires and wants, and you have a serious marketing tool for your client.

    One example I tend to tell people is that we have several donut shops here in our town that also do cakes for events, and that is over half of their profit. If you can design a web site with their info that is alright, but if you can design a "cake designer" application that a customer can play with then send in an order from anywhere in the world - THAT IS KILLER!

    Cost of design? Probably around $600 to $1000 in contractor costs and getting an app hosted (just a ballpark figure there). The value of getting that delivered to a client? Around $5000-$15000, not even including the marketing they would want to get into and advertising the thing (many apps are being developed at $250k and above). The "big guys" are already doing this, especially pizza stores - which is slightly more strained in that the final output (a pizza order) has to be delivered in around an hour.

    So if you can find the "application" and the wants of the segment, figure that out and pitch it. As for getting a small customer a simple mobile site and not even getting into the application thing; I would mention that in order to even start getting into the value of mobile web, you have to start somewhere and begin testing what is and is not effective, and also bring up that it is very likely in the next five years that more than 80% of people will not even own a desktop computer anymore; worldwide this is already true as the global market is more and more online and speaking english so they can use the web on their smartphones - an on top of that, this is so powerful of an event just look at all the global political change sparked from online communications alone.

    This all really reminds me of the internet market in the mid 90's. It was a constant, "why should I be online anyway?", then it turned into a "You have to be online, even if no one comes to your site, or regardless of if you understand it - it's just that way" kind of mentality. They may not fully get the tech behind being mobile, but they have to start somewhere.
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  • Profile picture of the author jenilson2612
    Thanks for sharing answers. I was searching for this answers from many times and posted this thread in many forums but i was not able to find out the answers. I think now it will help me out in my problems.
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