SMS Campaign Management - What to charge??

40 replies
Hi All,

I know everyone is probably sick and tired of the "What to charge" questions, but here I go. I have seen this question asked, but not answered here in the Warrior Forum. If anyone can direct me to a thread where it has been answered, I would be thrilled.

Is anyone here creating, launching and managing SMS Marketing Campaigns for their clients? I know there are white label programs that allow you to buy texts in bulk and then mark them up and resell them to your customers, allowing them to manage their own campaigns through your branded interface. But I want to know if anyone is actually doing it all for their customers and charging for their services - much like an ad agency would charge for creating and managing an ad campaign.

I would like to offer this to my clients - but I have no idea what to charge for my campaign management services.

Any feedback is appreciated as always.
Thanks!!
BJ
#campaign #charge #management #sms
  • Profile picture of the author gigim17
    I too would like the answer to this question--I hope someone who is actually doing it will answer this question.
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  • Profile picture of the author ADukes81
    I think this is the Million Dollar Question, along with...

    Why the the F%#k is Rebecca Black famous?

    Anywho, I think it depends on how many texts you send out, list size and frequency. I really plan to customize the texts as I think that'll get higher response rates, but will take me more time.

    Picture this...

    Let's say it's for a bar and you get their mobile number and you ask them a few questions to get to "know" your customer better. You ask questions like;

    1. Birthday
    2. Favorite drink
    3. Favorite meal
    4. Favorite sports team (I am thinking like a 29-year old male)

    You send out a text to a Lakers fan, "KOBE AND THE LAKERS ARE PLAYING THE HEAT AT 7:30, FIRST <favorite drink here> IS ON US"

    Talk about personalizing a message!

    On Friday afternoons when people are getting off work you shoot a text, "25% OFF<Insert favorite food item here>FROM 5-7"

    The consumer has choice on where to watch the game, I want to eliminate that and make the decision for them.

    The consumer has choices on where to eat on Friday nights, I want to eliminate that.

    I plan to charge $97-$197 a month at first until I prove myself and up it to $500 - $1,000 a month depending on so many things.
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    • Profile picture of the author criniit
      I am starting to sell an SMS marketing service in my local town. I am charging $49 for the first 100 subscribers then $50 for every additional 100 subscribers. As well as a $97 sign up fee which includes marketing materials (such as table tents for a restaurant ect).

      I am sending out all the texts for the clients and am strongly suggesting that they limit the messages to one a week.
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      • Profile picture of the author tracourt
        Originally Posted by criniit View Post

        I am starting to sell an SMS marketing service in my local town. I am charging $49 for the first 100 subscribers then $50 for every additional 100 subscribers. As well as a $97 sign up fee which includes marketing materials (such as table tents for a restaurant ect).

        I am sending out all the texts for the clients and am strongly suggesting that they limit the messages to one a week.
        So, 4 years later, how is SMS working for you?
        Signature

        Jay Traylor
        Houston, TX

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        • Profile picture of the author jamesfreddyc
          I know this thread was resurrected for a different resson but I wanted to comment on pricing strategy.

          We stick to basing everything off of gross margins for the total number of messages for a month. This way we can cover operating costs, along with some added padding before we determine commission splits for our reps and resellers then we know ahead of time that the entire split we get is all profit.

          Nothing new but is a much more stable approach to pricing packages. The costs simply do not scale exactly the same for each monthly package because you want to discount larger monthly meesage packages.
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    • Profile picture of the author bjallen
      Adukes, your approach sounds like a lot of work. DO you have a way of automating the texts that are customized to a customer's favorites - or are you doing this by hand?

      Thanks,
      BJ
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      • Profile picture of the author iAmNameLess
        Originally Posted by criniit View Post

        And you find that restaurants can afford $1000 set up fee and $500 a month? How many clients do you have? What's your closing %?
        I said up to 5-600 a month. Some WILL be $200 a month, but others are more expensive. I have 8 offline clients that do SMS. Total offline clients is 47 as of today, not sure if that is low compared to some of you but I have a large base of clients through the numerous services I offer online. Cold calling, my law of averages is 1 sale every 25 calls. I have a 10% rate walking into businesses and meeting with the owner.

        Restaurants can definitely afford it. If they can't I don't want them as clients.

        Restaurant 1 - Also has a bar... we ran a list opt in for about a month... average thursday sales were 700 dining room, 500 bar. We did our first blast, dining room was 1,300... bar was 900. We also did this last friday where they ran a total of $6,000. So can they afford it? Better question is, how can you afford not to?

        Restaurant 2 - This one is unique, very small, no bar... average sales were 400 on a friday. After 2 months of SMS, sales have doubled EVERY SINGLE NIGHT!

        Local bar - Went from 8K sales on weekends to near 14K. They also are making an additional 1K on slower nights now. I charged them 1K setup and 800 a month. That is 1,800, a month.... but they make 6K because of me, every weekend.

        Originally Posted by bjallen View Post

        Thanks for all of your replies folks. This is helpful. Nameless, for your $1K setup fee, do you provide marketing materials. (table tents, etc). Also, are you managing their campaigns for them or letting them do it themselves?

        BJ
        I am managing their campaigns for them. Occasionally I HAVE provided table tents, but that doesn't necessarily mean I will for everyone. Usually there is something in it for me additionally.

        There are people that charge a lot more than I do and they do less work. Many of you sell yourself short... It isn't just about how much your time is worth, or landing a client to have a residual income... the key is knowing the perceived value to the client. Are you going to charge 300 bucks that will make them 30,000?

        The point is, if you can offer value, and success... then you can charge whatever you want. My SEO clients(online) experience a minimum 300% ROI.
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        • Profile picture of the author Ocean1
          Just curious is that 10% rate walking in cold or do you make an appointment before hand. Any tips for meeting with business owners?
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        • Profile picture of the author JDWater
          Originally Posted by iAmNameLess View Post

          Cold calling, my law of averages is 1 sale every 25 calls. I have a 10% rate walking into businesses and meeting with the owner.




          Thanks for all the information thus far iAmNameLess, I've gone around town walking into local businesses handing out information packets that includes the benefits and the pricing sheet, no bites yet.


          Would you mind sharing what you say during a cold call?
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      • Profile picture of the author ADukes81
        Originally Posted by bjallen View Post

        Adukes, your approach sounds like a lot of work. DO you have a way of automating the texts that are customized to a customer's favorites - or are you doing this by hand?

        Thanks,
        BJ
        I have not sold this service yet, but plan to soon. I expect results similar to iamnameless. As I said before, I'll charge a low monthly fee for the few first months to prove the effectiveness and then make adjustments. It'll be a learning experience, but it sounds like iamnameless has experience and I may need some advice.
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        • Profile picture of the author iAmNameLess
          Originally Posted by ADukes81 View Post

          I have not sold this service yet, but plan to soon. I expect results similar to iamnameless. As I said before, I'll charge a low monthly fee for the few first months to prove the effectiveness and then make adjustments. It'll be a learning experience, but it sounds like iamnameless has experience and I may need some advice.
          No need to have experience with this. As with anything, do your research, learn about it and learn what results can be made. You don't need case studies, and you don't need prior clients in order to charge a nice amount for this. I understand the mindset behind this though, and if you are to go a few months for a lower rate, I suggest going after clients that you don't want to have. Sounds strange doesn't it?

          Really, offline marketing isn't complicated. SMS campaigns are just one additional way of getting money. This is the beauty of technology, we will ALWAYS have something to offer, and it always changes.
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          • Profile picture of the author criniit
            Originally Posted by iAmNameLess View Post

            No need to have experience with this. As with anything, do your research, learn about it and learn what results can be made. You don't need case studies, and you don't need prior clients in order to charge a nice amount for this. I understand the mindset behind this though, and if you are to go a few months for a lower rate, I suggest going after clients that you don't want to have. Sounds strange doesn't it?

            Really, offline marketing isn't complicated. SMS campaigns are just one additional way of getting money. This is the beauty of technology, we will ALWAYS have something to offer, and it always changes.
            Just curious whats the average size of the list for the restaurants you service?
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            • Profile picture of the author iAmNameLess
              Originally Posted by criniit View Post

              Just curious whats the average size of the list for the restaurants you service?
              One newer restaurant/bar was at about 75... I also offered consultation and a strategy to get more people on their list. That was about 2 months ago, and now they are up to 530. The highest list contains over 10K. It is hard to give you an average for this because there are many different markets and needs.

              A night club is going to have nearly 50X the amount as your neighborhood pub. A small specialized restaurant is going to have less than a busy bar and grill.

              Find out how many people can be seated, multiply that by 3 and that is the amount you can expect after a month of service. That doesn't mean you can't have more than that... the one bar/night club I have on, they're maximum capacity is 600. To increase the list, get creative...
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              • Profile picture of the author xlfutur1
                Originally Posted by iAmNameLess View Post

                One newer restaurant/bar was at about 75... I also offered consultation and a strategy to get more people on their list. That was about 2 months ago, and now they are up to 530. The highest list contains over 10K. It is hard to give you an average for this because there are many different markets and needs.

                A night club is going to have nearly 50X the amount as your neighborhood pub. A small specialized restaurant is going to have less than a busy bar and grill.

                Find out how many people can be seated, multiply that by 3 and that is the amount you can expect after a month of service. That doesn't mean you can't have more than that... the one bar/night club I have on, they're maximum capacity is 600. To increase the list, get creative...
                As their list grows, does your fee go up as well?

                To send out 10K messages at 2 cents each is $200 bucks. Do that a few times per month and I would think you would need $1500 per month from a client like that.
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                • Profile picture of the author iAmNameLess
                  Originally Posted by xlfutur1 View Post

                  As their list grows, does your fee go up as well?

                  To send out 10K messages at 2 cents each is $200 bucks. Do that a few times per month and I would think you would need $1500 per month from a client like that.
                  Yes, higher the list the higher the fee, but we build it up from scratch, so it is growing with them. 2 cents each, who are you going through? I pay about $2,500 a month with plenty of room for growth. Equals out to less than .005 per text.
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                  • Profile picture of the author gigim17
                    Originally Posted by iAmNameLess View Post

                    Yes, higher the list the higher the fee, but we build it up from scratch, so it is growing with them. 2 cents each, who are you going through? I pay about $2,500 a month with plenty of room for growth. Equals out to less than .005 per text.
                    Who is the sms provider you use?
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                    • Profile picture of the author iAmNameLess
                      Originally Posted by xlfutur1 View Post

                      I just set up my own platform that uses the Twilio API. I couldn't do $2500 per month at this point, but maybe down the road I could commit to those kinds of volumes.
                      I didn't start that high... I started at 75 a month, it grew when I grew.

                      Originally Posted by gigim17 View Post

                      Who is the sms provider you use?
                      I use 2 providers, one is private through a friend of mine that is in the industry that offers private solutions. Luckily I was able to be a part of that. Another one I use through trumpia...If you have a high volume, call them and work out a deal, tell them your situation what you want to pay, and they will work with you.
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                      • Profile picture of the author internetPro
                        Originally Posted by iAmNameLess View Post

                        I didn't start that high... I started at 75 a month, it grew when I grew.



                        I use 2 providers, one is private through a friend of mine that is in the industry that offers private solutions. Luckily I was able to be a part of that. Another one I use through trumpia...If you have a high volume, call them and work out a deal, tell them your situation what you want to pay, and they will work with you.
                        with trumpia can you add additional key words with out increasing your credits?

                        congrats on your production by the way motivating .... i am going out this week to give it a go...
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                      • Profile picture of the author TrumpiaTim
                        Originally Posted by iAmNameLess View Post

                        I didn't start that high... I started at 75 a month, it grew when I grew.



                        I use 2 providers, one is private through a friend of mine that is in the industry that offers private solutions. Luckily I was able to be a part of that. Another one I use through trumpia...If you have a high volume, call them and work out a deal, tell them your situation what you want to pay, and they will work with you.
                        Thank you for the mention, yes Trumpia will work with you as your volume increases, make our reseller program very scalable.

                        Originally Posted by internetPro View Post

                        with trumpia can you add additional key words with out increasing your credits?

                        congrats on your production by the way motivating .... i am going out this week to give it a go...
                        Yes, as a reseller we offer you our wholesale rate sheet which will allow a la carte purchases between text credits and mobile keywords.
                        Signature

                        www.Trumpia.com

                        Trumpia: The Most Completed SMS Text Messaging Software & API Solution.
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  • Profile picture of the author iAmNameLess
    You guys are doing this for CHEAP! LOL.

    The market I target is bars, clubs, and restaurants for sms marketing, but it could really be for almost any business.

    I charge a $1,000 set up fee, and depending on the list, it could be as little as $200 a month, up to 5-600. I haven't had anyone with an extremely large list so we'll cross that bridge when we get there.

    Also important to note, depending on the business, I lower the setup fee, sometimes as low as $500. It is up to you to feel it out. Going the cheap route isn't wise to do, they will expect more and it will be a thorn in your side. Charge a fair and decent amount, and over deliver.
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    • Profile picture of the author criniit
      Originally Posted by iAmNameLess View Post

      You guys are doing this for CHEAP! LOL.

      The market I target is bars, clubs, and restaurants for sms marketing, but it could really be for almost any business.

      I charge a $1,000 set up fee, and depending on the list, it could be as little as $200 a month, up to 5-600. I haven't had anyone with an extremely large list so we'll cross that bridge when we get there.

      Also important to note, depending on the business, I lower the setup fee, sometimes as low as $500. It is up to you to feel it out. Going the cheap route isn't wise to do, they will expect more and it will be a thorn in your side. Charge a fair and decent amount, and over deliver.
      And you find that restaurants can afford $1000 set up fee and $500 a month? How many clients do you have? What's your closing %?
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  • Profile picture of the author Vincenzo Oliva
    Also factor in the customer value to the client. I might charge $1000 to a personal injury lawyer but $250 to "Uncle Tony's Pizzaria" ;-)
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    • Profile picture of the author iAmNameLess
      Originally Posted by Ocean1 View Post

      Just curious is that 10% rate walking in cold or do you make an appointment before hand. Any tips for meeting with business owners?
      Walking in cold... when I cold call, I don't call with the goal of setting up a meeting, I call with the intent to close right then and there. Walking in, if the owner is not available, I'll leave a brochure and business card. As for meeting with business owners, the only thing you need to focus on is presenting value. Sale skills are useless if what you are selling has no value. Show them the possibilities, show the value, and you are good!

      Originally Posted by Vincenzo Oliva View Post

      Also factor in the customer value to the client. I might charge $1000 to a personal injury lawyer but $250 to "Uncle Tony's Pizzaria" ;-)
      When it comes to SMS, I won't even try to sell it to lawyers. No need to in my opinion. I did it for a local politician, but that is about it. Lawyers don't really have a need, and if they do have a need for it for some reason or another, they don't have the same value. The value to uncle tony's pizzaria is far more than the value to an attorney in my opinion. What you might charge for each, is completely opposite to what I would do. It isn't about who has money to spend it is all about who will receive the most value from it.
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  • Profile picture of the author xlfutur1
    I just set up my own platform that uses the Twilio API. I couldn't do $2500 per month at this point, but maybe down the road I could commit to those kinds of volumes.
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  • Profile picture of the author 10kperday
    IAmNameLess I LOVE your posture and mindset on this thread!

    One of the BIG issues with SMS Texting is that there are 2 ways to sell it.

    I would say the majority of the folks only know of is what the Texting companies tell them and that is to buy wholesale and sell retail and add a 50-100 dollar set up charge and they (the owner) manage their campaigns.

    You are on a whole different level in managing the accounts for the owners and that is where the BIG dollars are.

    Where others are getting say 50-100 set up fee for a self managed account you are getting 500-1500+ for a managed account.

    Big Difference!

    The down payment you are getting is for the consultation for the campaign.

    They are getting your creative genius for the texting campaign.

    Can you run down for us a scenero with a new customer and what happens in the first 30 days when they do not have a list?

    You get the down payment from them and what are they expecting you to do next?

    How are you managing their expectations?

    You Rock!
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    • Profile picture of the author Just Jarius
      Originally Posted by 10kperday View Post

      IAmNameLess I LOVE your posture and mindset on this thread!

      One of the BIG issues with SMS Texting is that there are 2 ways to sell it.

      I would say the majority of the folks only know of is what the Texting companies tell them and that is to buy wholesale and sell retail and add a 50-100 dollar set up charge and they (the owner) manage their campaigns.

      You are on a whole different level in managing the accounts for the owners and that is where the BIG dollars are.

      Where others are getting say 50-100 set up fee for a self managed account you are getting 500-1500+ for a managed account.

      Big Difference!

      The down payment you are getting is for the consultation for the campaign.

      They are getting your creative genius for the texting campaign.

      Can you run down for us a scenero with a new customer and what happens in the first 30 days when they do not have a list?

      You get the down payment from them and what are they expecting you to do next?

      How are you managing their expectations?

      You Rock!
      I completely agree! And I'd be interested to know the answer to those questions too, if you wouldn't mind .
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  • Profile picture of the author gurusconcept
    you can use extosms it will serve well and their prices are cheap
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  • Profile picture of the author xichabodx
    Online "competition" from other sites, offering the same services, mostly do not charge any up-front fees. As anyone balked to accept what you offer because of this? With you being a local face, I'm sure they shouldn't care, even IF they are aware of other online alternatives.

    Thoughts on charging set-up fees vs. not?
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    • Profile picture of the author 10kperday
      Originally Posted by xichabodx View Post

      Online "competition" from other sites, offering the same services, mostly do not charge any up-front fees. As anyone balked to accept what you offer because of this? With you being a local face, I'm sure they should care, even IF they are aware of other online alternatives.

      Thoughts on charging set-up fees vs. not?
      Not once has any business balked at paying a sign up charge.

      I charge 100 bucks and the first month with no challenges.

      I am in the process of adopting I am Nameless's buisiness model of
      managing the campaign versus just setting it up.

      But for now, the most mommon response is that they have heard about it but never knew how to do it and they stroke the check.
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      • Profile picture of the author Wendell M
        We just added this service for our clients. This was my biggest question. Because this is such a new service you can make your own price. But keep in mind that it has to be affordable for small businesses. They will be the bulk of your customers. We sell value and explain that we know mobile marketing and you know you business so let us do the hard work for you. So we charge based on what we include such as marketing materials, keywords, messages sent etc. We start a round $200 - $500 a month for small customers based on their marketing goals.
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        • Profile picture of the author iAmNameLess
          Originally Posted by 10kperday View Post

          IAmNameLess I LOVE your posture and mindset on this thread!

          One of the BIG issues with SMS Texting is that there are 2 ways to sell it.

          I would say the majority of the folks only know of is what the Texting companies tell them and that is to buy wholesale and sell retail and add a 50-100 dollar set up charge and they (the owner) manage their campaigns.

          You are on a whole different level in managing the accounts for the owners and that is where the BIG dollars are.

          Where others are getting say 50-100 set up fee for a self managed account you are getting 500-1500+ for a managed account.

          Big Difference!

          The down payment you are getting is for the consultation for the campaign.

          They are getting your creative genius for the texting campaign.

          Can you run down for us a scenero with a new customer and what happens in the first 30 days when they do not have a list?

          You get the down payment from them and what are they expecting you to do next?

          How are you managing their expectations?

          You Rock!
          Well, this is what separates me from others, and stops them from doing it by themselves. I get the setup fee, if I decide to do table tents, no later than a week later they approve what we have designed... 3 days later I have table tents ready. The second the table tents are placed on the tables, we start a 30 day process to really build a list. We don't send ANY promotions out during that time, only an offer for them subscribing.

          After the 30 days, we end up with a decent amount of subscribers. I always express the importance of offering specials on certain days for the restaurants and bars, or else they won't have great results.

          Many of the bars, I make extra money off of because I am a partner in a DJ company, our DJ's promote this list, and sometimes we will offer free pucker shooters for anyone who subscribes. Waitresses go around the tables, get guys to subscribe, and boom, free shots. Sounds like a lot of money being drank right? Well, its low alcohol, there is actually 1/4th of a shot of 10% alcohol in the shot, a 10 dollar bottle makes 164ish shots... That works great...

          We build up a list of subscribers, and pick a night to offer specials, sometimes two nights. We stick with it for a month, then move onto a new night, new special, while keeping the old specials as well since it has built up a following.

          A local bar with an average week night ring of 300 bucks... weekend night rings of 500-600, has used this strategy to build up their following. After 4 months of building up a list, we decided to do a beer pong tournament, $20 per team entry, we had 45 teams, 1 week of promotion. That night did 6 grand at the bar. Mobile marketing works.

          I can't give you a set template for every business.

          This is what works for me:
          1. Get the money
          2. Decide whether they need table tents, or how to actually promote this list so it works. Table tents will offer higher value, which means higher set up fee. I worked out a deal with a print company in Nashville Tennessee and they give me only a small marked up price.
          3. Monitor the list, find out how many guests, patrons, they have had the first week... see how many subscribers you have. If you don't have 25% of their total tickets, then you have a problem. Either they didn't put out table tents, or you decided not to use table tents and the other method of getting subscribers to the list isn't working.
          4. Set up specials.
          5. After 30 days of promoting the list, start sending out "coupon codes" or other offers.
          6. After the 30 days of running the actual campaign, pull their records and compare the numbers. You might have to present them an NDA since you will have access to their numbers, and this will also prevent them from "Sharing your secrets". You should notice a large increase on targeted nights.
          7. Move on to another special, and another night... keep building. At this point, they will be happy to continue spending money for you, with no questions asked.
          8. Once their list starts to increase greatly, you should already know the numbers, how much money they spend for you and how much money they are making because of you. You will know what to charge as an increase for maintaining their campaigns and to expand the amount of subscribers they can have.


          Originally Posted by internetPro View Post

          with trumpia can you add additional key words with out increasing your credits?

          congrats on your production by the way motivating .... i am going out this week to give it a go...
          You can buy a reseller plan, start with a lower plan and move your way up... you have many options as far as keywords and texts. Once you get big enough, call them and get a custom plan.

          Originally Posted by xichabodx View Post

          Online "competition" from other sites, offering the same services, mostly do not charge any up-front fees. As anyone balked to accept what you offer because of this? With you being a local face, I'm sure they shouldn't care, even IF they are aware of other online alternatives.

          Thoughts on charging set-up fees vs. not?
          Online and offline is completely different. Mobile marketing and SMS campaigns are an entirely different game between the online and offline world. If you want a big profit, go offline. It doesn't matter what people are charging online. I do web design and quote 6 thousand dollar sites all the time, and LAND THEM, while others are quoting the same thing for $400. The difference? I offer quality, and value... they offer cheap, low budget, web design. People do a little more searching online than they do when you approach them.

          If one of my clients decided to do this themselves, I'm not worried about it. It will be a greater loss for them, than it is for me. They will have to start over with their list. They will have to do everything, with no consultation, with no hands on experience and they will have less results.

          I don't care if someone is offering FREE services, I will still make plenty of money! You have to remove the concept of money, money isn't an issue. If someone passes on you because of money, it makes them want you more. If you go down on your price, you seem desperate, and unprofessional.

          If someone doesn't want to pay a set up fee, and they balk at the idea... then balk at the idea that they don't want to pay it. Whenever I have had someone not wanting to pay a certain amount, I act appalled, and confused that they wouldn't want to take part in such a beneficial strategy. I then walk away, knowing it is a client that isn't worth having and go onto the next.

          Originally Posted by 10kperday View Post

          Not once has any business balked at paying a sign up charge.

          I charge 100 bucks and the first month with no challenges.

          I am in the process of adopting I am Nameless's buisiness model of
          managing the campaign versus just setting it up.

          But for now, the most mommon response is that they have heard about it but never knew how to do it and they stroke the check.
          $100 is cheap.. you could easily charge more. There is not point in just reselling the service and letting them manage it. They won't end up being as happy, and they won't use you long term. If you manage the campaigns yourself, there is more value, you have longer contracts, and referrals will be huge. This can be used for numerous businesses, not just bars and restaurants.. I just target those because it is easy, and it makes sense. If you do some research, you can find out which restaurants are part of certain bar and restaurant associations in your state. Join their association, might be 300 bucks for a year, but you will make a minimum of 10-20 grand from referrals once you join. Kind of like BNI.

          Originally Posted by Textminds View Post

          We just added this service for our clients. This was my biggest question. Because this is such a new service you can make your own price. But keep in mind that it has to be affordable for small businesses. They will be the bulk of your customers. We sell value and explain that we know mobile marketing and you know you business so let us do the hard work for you. So we charge based on what we include such as marketing materials, keywords, messages sent etc. We start a round $200 - $500 a month for small customers based on their marketing goals.
          How many people do you know that start a small business, who are afraid of putting themselves out there? People are viewing small businesses in a different light. Small businesses are people that are tired with the system, that have their own dreams, and will do what is necessary to increase their business. What would you like? A business that is paying you 1,000-2,000 setup, and 500 a month... or no set up and less than 500 a month? If the business can't afford it, and they are interested, they will call you back in a couple months, or you can give them a call back.

          This isn't just another thing you can use to upsell, or make additional money. This is something I truly believe in, and I truly believe everyone that uses this service from me, is going to benefit greatly. I'm not going to sell myself short, to help a business bring in more clients/customers than they have ever had.

          This is something you can use to bring in some serious cash... but you have to believe in it yourself. If you knew for a fact you were going to make a business 4K a month, would you charge 200 bucks? This area of marketing, is so huge that I am considering opening an office in another city, just offering this.

          You want the key to success? It isn't just in mobile marketing, it isn't SEO, or adsense, or google places... The key to success is doing something or offering something that you truly believe in, and can actually help your clients. Its rewarding. I have a couple that own a family restaurant and were close to shutting down. I didn't know this at the time, but they took out investments from a ROTH IRA, in order to pay me to do this. The woman, started crying when we met last, because they have finally made a profit for more than 3 months. They lost money 8 consecutive months before that, about to close down. That made me feel pretty damn good... and you will have a lot of clients feel the same way once you do this and you do a good job. You do this, and offer such value, you can charge however much you want and you will receive lifetime referrals.
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          • Profile picture of the author Mike McAleer
            Originally Posted by iAmNameLess View Post

            Well, this is what separates me from others, and stops them from doing it by themselves. I get the setup fee, if I decide to do table tents, no later than a week later they approve what we have designed... 3 days later I have table tents ready. The second the table tents are placed on the tables, we start a 30 day process to really build a list. We don't send ANY promotions out during that time, only an offer for them subscribing.

            After the 30 days, we end up with a decent amount of subscribers. I always express the importance of offering specials on certain days for the restaurants and bars, or else they won't have great results.

            Many of the bars, I make extra money off of because I am a partner in a DJ company, our DJ's promote this list, and sometimes we will offer free pucker shooters for anyone who subscribes. Waitresses go around the tables, get guys to subscribe, and boom, free shots. Sounds like a lot of money being drank right? Well, its low alcohol, there is actually 1/4th of a shot of 10% alcohol in the shot, a 10 dollar bottle makes 164ish shots... That works great...

            We build up a list of subscribers, and pick a night to offer specials, sometimes two nights. We stick with it for a month, then move onto a new night, new special, while keeping the old specials as well since it has built up a following.

            A local bar with an average week night ring of 300 bucks... weekend night rings of 500-600, has used this strategy to build up their following. After 4 months of building up a list, we decided to do a beer pong tournament, $20 per team entry, we had 45 teams, 1 week of promotion. That night did 6 grand at the bar. Mobile marketing works.

            I can't give you a set template for every business.

            This is what works for me:
            1. Get the money
            2. Decide whether they need table tents, or how to actually promote this list so it works. Table tents will offer higher value, which means higher set up fee. I worked out a deal with a print company in Nashville Tennessee and they give me only a small marked up price.
            3. Monitor the list, find out how many guests, patrons, they have had the first week... see how many subscribers you have. If you don't have 25% of their total tickets, then you have a problem. Either they didn't put out table tents, or you decided not to use table tents and the other method of getting subscribers to the list isn't working.
            4. Set up specials.
            5. After 30 days of promoting the list, start sending out "coupon codes" or other offers.
            6. After the 30 days of running the actual campaign, pull their records and compare the numbers. You might have to present them an NDA since you will have access to their numbers, and this will also prevent them from "Sharing your secrets". You should notice a large increase on targeted nights.
            7. Move on to another special, and another night... keep building. At this point, they will be happy to continue spending money for you, with no questions asked.
            8. Once their list starts to increase greatly, you should already know the numbers, how much money they spend for you and how much money they are making because of you. You will know what to charge as an increase for maintaining their campaigns and to expand the amount of subscribers they can have.




            You can buy a reseller plan, start with a lower plan and move your way up... you have many options as far as keywords and texts. Once you get big enough, call them and get a custom plan.



            Online and offline is completely different. Mobile marketing and SMS campaigns are an entirely different game between the online and offline world. If you want a big profit, go offline. It doesn't matter what people are charging online. I do web design and quote 6 thousand dollar sites all the time, and LAND THEM, while others are quoting the same thing for $400. The difference? I offer quality, and value... they offer cheap, low budget, web design. People do a little more searching online than they do when you approach them.

            If one of my clients decided to do this themselves, I'm not worried about it. It will be a greater loss for them, than it is for me. They will have to start over with their list. They will have to do everything, with no consultation, with no hands on experience and they will have less results.

            I don't care if someone is offering FREE services, I will still make plenty of money! You have to remove the concept of money, money isn't an issue. If someone passes on you because of money, it makes them want you more. If you go down on your price, you seem desperate, and unprofessional.

            If someone doesn't want to pay a set up fee, and they balk at the idea... then balk at the idea that they don't want to pay it. Whenever I have had someone not wanting to pay a certain amount, I act appalled, and confused that they wouldn't want to take part in such a beneficial strategy. I then walk away, knowing it is a client that isn't worth having and go onto the next.



            $100 is cheap.. you could easily charge more. There is not point in just reselling the service and letting them manage it. They won't end up being as happy, and they won't use you long term. If you manage the campaigns yourself, there is more value, you have longer contracts, and referrals will be huge. This can be used for numerous businesses, not just bars and restaurants.. I just target those because it is easy, and it makes sense. If you do some research, you can find out which restaurants are part of certain bar and restaurant associations in your state. Join their association, might be 300 bucks for a year, but you will make a minimum of 10-20 grand from referrals once you join. Kind of like BNI.



            How many people do you know that start a small business, who are afraid of putting themselves out there? People are viewing small businesses in a different light. Small businesses are people that are tired with the system, that have their own dreams, and will do what is necessary to increase their business. What would you like? A business that is paying you 1,000-2,000 setup, and 500 a month... or no set up and less than 500 a month? If the business can't afford it, and they are interested, they will call you back in a couple months, or you can give them a call back.

            This isn't just another thing you can use to upsell, or make additional money. This is something I truly believe in, and I truly believe everyone that uses this service from me, is going to benefit greatly. I'm not going to sell myself short, to help a business bring in more clients/customers than they have ever had.

            This is something you can use to bring in some serious cash... but you have to believe in it yourself. If you knew for a fact you were going to make a business 4K a month, would you charge 200 bucks? This area of marketing, is so huge that I am considering opening an office in another city, just offering this.

            You want the key to success? It isn't just in mobile marketing, it isn't SEO, or adsense, or google places... The key to success is doing something or offering something that you truly believe in, and can actually help your clients. Its rewarding. I have a couple that own a family restaurant and were close to shutting down. I didn't know this at the time, but they took out investments from a ROTH IRA, in order to pay me to do this. The woman, started crying when we met last, because they have finally made a profit for more than 3 months. They lost money 8 consecutive months before that, about to close down. That made me feel pretty damn good... and you will have a lot of clients feel the same way once you do this and you do a good job. You do this, and offer such value, you can charge however much you want and you will receive lifetime referrals.
            you are great, truly great.

            I agree that a big part of success is in helping others. You seem to do that and do it well!
            Signature

            Recent domain flips : $8->$1000 Social recruiting Software dot com $8->$2000 MobileSalesSoftware.com
            Invest in domains without the hard work !
            Email for details...Mike McAleer at me dot com

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          • Profile picture of the author internetPro
            Originally Posted by iAmNameLess View Post

            Well, this is what separates me from others, and stops them from doing it by themselves. I get the setup fee, if I decide to do table tents, no later than a week later they approve what we have designed... 3 days later I have table tents ready. The second the table tents are placed on the tables, we start a 30 day process to really build a list. We don't send ANY promotions out during that time, only an offer for them subscribing.

            After the 30 days, we end up with a decent amount of subscribers. I always express the importance of offering specials on certain days for the restaurants and bars, or else they won't have great results.

            Many of the bars, I make extra money off of because I am a partner in a DJ company, our DJ's promote this list, and sometimes we will offer free pucker shooters for anyone who subscribes. Waitresses go around the tables, get guys to subscribe, and boom, free shots. Sounds like a lot of money being drank right? Well, its low alcohol, there is actually 1/4th of a shot of 10% alcohol in the shot, a 10 dollar bottle makes 164ish shots... That works great...

            We build up a list of subscribers, and pick a night to offer specials, sometimes two nights. We stick with it for a month, then move onto a new night, new special, while keeping the old specials as well since it has built up a following.

            A local bar with an average week night ring of 300 bucks... weekend night rings of 500-600, has used this strategy to build up their following. After 4 months of building up a list, we decided to do a beer pong tournament, $20 per team entry, we had 45 teams, 1 week of promotion. That night did 6 grand at the bar. Mobile marketing works.

            I can't give you a set template for every business.

            This is what works for me:
            1. Get the money
            2. Decide whether they need table tents, or how to actually promote this list so it works. Table tents will offer higher value, which means higher set up fee. I worked out a deal with a print company in Nashville Tennessee and they give me only a small marked up price.
            3. Monitor the list, find out how many guests, patrons, they have had the first week... see how many subscribers you have. If you don't have 25% of their total tickets, then you have a problem. Either they didn't put out table tents, or you decided not to use table tents and the other method of getting subscribers to the list isn't working.
            4. Set up specials.
            5. After 30 days of promoting the list, start sending out "coupon codes" or other offers.
            6. After the 30 days of running the actual campaign, pull their records and compare the numbers. You might have to present them an NDA since you will have access to their numbers, and this will also prevent them from "Sharing your secrets". You should notice a large increase on targeted nights.
            7. Move on to another special, and another night... keep building. At this point, they will be happy to continue spending money for you, with no questions asked.
            8. Once their list starts to increase greatly, you should already know the numbers, how much money they spend for you and how much money they are making because of you. You will know what to charge as an increase for maintaining their campaigns and to expand the amount of subscribers they can have.




            You can buy a reseller plan, start with a lower plan and move your way up... you have many options as far as keywords and texts. Once you get big enough, call them and get a custom plan.



            Online and offline is completely different. Mobile marketing and SMS campaigns are an entirely different game between the online and offline world. If you want a big profit, go offline. It doesn't matter what people are charging online. I do web design and quote 6 thousand dollar sites all the time, and LAND THEM, while others are quoting the same thing for $400. The difference? I offer quality, and value... they offer cheap, low budget, web design. People do a little more searching online than they do when you approach them.

            If one of my clients decided to do this themselves, I'm not worried about it. It will be a greater loss for them, than it is for me. They will have to start over with their list. They will have to do everything, with no consultation, with no hands on experience and they will have less results.

            I don't care if someone is offering FREE services, I will still make plenty of money! You have to remove the concept of money, money isn't an issue. If someone passes on you because of money, it makes them want you more. If you go down on your price, you seem desperate, and unprofessional.

            If someone doesn't want to pay a set up fee, and they balk at the idea... then balk at the idea that they don't want to pay it. Whenever I have had someone not wanting to pay a certain amount, I act appalled, and confused that they wouldn't want to take part in such a beneficial strategy. I then walk away, knowing it is a client that isn't worth having and go onto the next.



            $100 is cheap.. you could easily charge more. There is not point in just reselling the service and letting them manage it. They won't end up being as happy, and they won't use you long term. If you manage the campaigns yourself, there is more value, you have longer contracts, and referrals will be huge. This can be used for numerous businesses, not just bars and restaurants.. I just target those because it is easy, and it makes sense. If you do some research, you can find out which restaurants are part of certain bar and restaurant associations in your state. Join their association, might be 300 bucks for a year, but you will make a minimum of 10-20 grand from referrals once you join. Kind of like BNI.



            How many people do you know that start a small business, who are afraid of putting themselves out there? People are viewing small businesses in a different light. Small businesses are people that are tired with the system, that have their own dreams, and will do what is necessary to increase their business. What would you like? A business that is paying you 1,000-2,000 setup, and 500 a month... or no set up and less than 500 a month? If the business can't afford it, and they are interested, they will call you back in a couple months, or you can give them a call back.

            This isn't just another thing you can use to upsell, or make additional money. This is something I truly believe in, and I truly believe everyone that uses this service from me, is going to benefit greatly. I'm not going to sell myself short, to help a business bring in more clients/customers than they have ever had.

            This is something you can use to bring in some serious cash... but you have to believe in it yourself. If you knew for a fact you were going to make a business 4K a month, would you charge 200 bucks? This area of marketing, is so huge that I am considering opening an office in another city, just offering this.

            You want the key to success? It isn't just in mobile marketing, it isn't SEO, or adsense, or google places... The key to success is doing something or offering something that you truly believe in, and can actually help your clients. Its rewarding. I have a couple that own a family restaurant and were close to shutting down. I didn't know this at the time, but they took out investments from a ROTH IRA, in order to pay me to do this. The woman, started crying when we met last, because they have finally made a profit for more than 3 months. They lost money 8 consecutive months before that, about to close down. That made me feel pretty damn good... and you will have a lot of clients feel the same way once you do this and you do a good job. You do this, and offer such value, you can charge however much you want and you will receive lifetime referrals.
            You are NO LONGER NAMELESS you are the MAN!!!!

            great great GREAT stuff
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          • Profile picture of the author frontrunner1
            Originally Posted by iAmNameLess View Post

            There is no point in just reselling the service and letting them manage it. They won't end up being as happy, and they won't use you long term. If you manage the campaigns yourself, there is more value, you have longer contracts, and referrals will be huge.
            That's the difference between selling a commodity and a truly valuable service ...
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          • Profile picture of the author Justin B
            Originally Posted by iAmNameLess View Post

            If you knew for a fact you were going to make a business 4K a month, would you charge 200 bucks? This area of marketing, is so huge that I am considering opening an office in another city, just offering this. .
            Hi iAmNameLess, you have been giving some really great content and value here. I presume a WSO may becoming soon eh?? LOL

            Can you tell me how you work out the rate at which you charge, for example, assuming they have so many table tents is there a formula you use for a restaurant or bar? Can you maybe give a case study, e.g. restaurant/bar, average monthly takings before campaign, average number of individual seats before campaign, number of table tents, number of opt ins expected, and the set up / pricing you offer?

            I am ready to launch this but really need some pointers on pricing and the specifics that help to determine what that may be?
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  • Profile picture of the author Luvon
    Hello all,

    We are getting ready to open our doors (so to speak) with our mobile marketing business. IamNameless has offered a great deal of advise and I am extremely thankful to all of you and your shared information.

    I do have a couple of questions.

    What else are you offering along with your SMS campaings: mobile website, QR codes, so on and so forth?

    and what are you charing for those. IamNameless, are these all included in yoru start up fee and monthly charge?

    Thank you so much for your responses!

    Luvon
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  • Profile picture of the author Aaron Doud
    I'm going to answer the OP with a variation of what I always post when it comes to price.

    First how much is your time worth?
    Second how much time will you be spending on the account or the average account each month?

    For example $100/hr and you plan to spend 4hrs a month and use a 120% flub factor

    100 * 4 * 1.2 = $500

    Nor figure up your sevice costs and times this by 2 at least.

    Service is 2 cents per text and you expect them to use 2000 or less texts

    2000 * .04 = $80

    So for this account I would charge them $600 a month. Now 4hrs is a lot of time so this is a full managed account.

    You also could charge them a monthly $500 management fee and charge them 2 to 4 cents per text on top of it. That way they know the $500 is for the account management and the texts you are charging them very little for.

    Of course a realistic number for a semi managed account might be

    1hr * $100= $100 plus $80 for texts = $199 monthly for up to 2000 texts.

    See how pricing like this works?

    Never under price your time as self employed you make 60 to 70% of that hourly rate after taxes. Also you have time that isn't billable so here is a great way to figure out what your "billable" rate should be.

    Hourly rate you want to make after taxes
    /
    60%(or times 1.66 as math is the same)
    *
    3(saying 1/3rd of your hours are billable. If less raise this number. 1/4 billable = 4, etc etc)

    So let's say I want a take home pay of $50k. The math would look like this.
    $50,000/50(50 working weeks) = $1,000
    $1,000/40(hours working per week) = $25
    ($25/.6{for taxes}) * 3(1/3rd of my time is billable) = $125 hourly rate

    Now you can do the math for yourself.
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  • Profile picture of the author Justin B
    Is it advisable to have just 1 keyword for each business?
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  • Profile picture of the author TrumpiaTim
    The above makes sense, as your volume increases the customer does want a better rate so you must make adjustments to your SMS pricing to be competitive with mobile text message companies like Trumpia and Twilio.

    However that being said, if you feel that your margins are too thin, campaign management is a perfect area for you to upsell and make up for that margin with your high volume text messaging customers.
    Signature

    www.Trumpia.com

    Trumpia: The Most Completed SMS Text Messaging Software & API Solution.
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