Firing Clients
Anybody have any good stories about firing clients? I just sh!t canned a client that I took on 3 weeks ago for peanuts. I actually gave him a cheaper price when I met him awhile ago because I was a little hungrier then.
I received emails and phone calls once a week saying that he's upset that he's not seeing results. I told him you won't see immediate results and these things take months.
Finally received an email from him today asking for the progress of what's going on and how upset he was that he's not seeing results. I sent him a huge progress report on what me and my team had been working on just days before this email. He then told me that I never told him that it would take months, when in fact I told him several times before that it would take months.
I gave him a full month refund and told him sorry but I can't work with you anymore. He was pretty upset and said that I shouldn't get so offensive.
Even though right now I'm still a bit discouraged, I am extremely happy that I have the ability to tell clients that our working partnership isn't working out.
I am all about making my clients happy. It makes me happy when they're happy, but some people you just can't please.
Sorry. Just had to vent...
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