Cold Calling is dead! Get clients calling you!

45 replies
If your like me you hate cold calling! Well I have a few tips that will have your clients calling you.

Note: Although cold calling is a headache it is something that you should eventually do to increase your sales but its not mandotory!

Step 1:
Go get an old school phone book! Yes that's right a phone book! Here you can find tons of leads in almost every offline niche you could imagine. Target small companies that have ads placed in the phone book you should find ton of them!

Step 2:
Decide what you want to sell your target: Sms Package, Website, Facebook page, Mobile Website, blah blah blah etc...

Look and see if they have a website if they do check for a mobile website, if they got that look for a facebook fan page, etc! You basically want to find a service that they don't have and exploit it.

Cut out their ad and put it in an envelope.... type or write a nice letter saying something like " I noticed your ad in the phone book and it caught my attention. I noticed that you have this big ad in the phone book promoting your services but you don't have a website!

I specialize in helping businesses like yours gain more customers and wanted to inform you that your losing hundreds of dollars by not having a website. I would like to help you fix this problem as soon as possible.

Please call me at 601-123-4567

Thanks for you time,
John Handwriter

Write out the envelope addresses to make it look more personal, you can use a made up address if you want.

Make sure you have your voicemail is setup so they can leave a message if you don't want to answer. It's best to have a professional voice message either saying your name or your business name.

That's it! No more cold calling!
#calling #clients #cold #dead #offline #seo
  • Profile picture of the author jbtalk2me
    Are you using this? If so, what percentage call? what percentage convert?

    Thanks for the post.
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    • Profile picture of the author jdjohnson21
      Interested to know what type of conversion you are getting with this
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  • Profile picture of the author electronik69
    The problem I have a million WSO's on ways to get clients but none of them actually say oh this is converting at 5% or something like that it's just keep sending/calling till someone responds.....
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    • Profile picture of the author sparro
      Originally Posted by electronik69 View Post

      The problem I have a million WSO's on ways to get clients but none of them actually say oh this is converting at 5% or something like that it's just keep sending/calling till someone responds.....
      Couldn't agree more
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    • Profile picture of the author Enis
      Originally Posted by electronik69 View Post

      The problem I have a million WSO's on ways to get clients but none of them actually say oh this is converting at 5% or something like that it's just keep sending/calling till someone responds.....
      That's how I felt at first, but it gives you something to think about for a while. You should have some of your own ideas involved too.
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    • Profile picture of the author fitz10
      Originally Posted by electronik69 View Post

      The problem I have a million WSO's on ways to get clients but none of them actually say oh this is converting at 5% or something like that it's just keep sending/calling till someone responds.....
      People have percentages that they've hit, but it's impossible to know how someone else is going to do with it. Maybe the person using this method tried it on a 1000 people and the average person using it is going to give up after 25 tries. Then they'll come back all POed that the OP said it converted at 10%. Maybe businesses in their area are more receptive to this type of message. There's a million factors that may make the OP's conversion factor different from your own.

      Just go out and try it. Take action rather than over analyzing the numbers.
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    • Profile picture of the author John Durham
      Originally Posted by electronik69 View Post

      The problem I have a million WSO's on ways to get clients but none of them actually say oh this is converting at 5% or something like that it's just keep sending/calling till someone responds.....
      I can tell you that most people can produce 1 1/2 to 2 call in health insurance leads per hour on the phone, same for mortgage refinance leads... I can tell you that most people can set one webdesign appointment per 100 calls...

      Lol. "Keep calling til someone responds... ", that is the classic wisdom of the ages... to reject that is to reject greatness.

      Success can be around any curve, but you never know until you get to the other side of the bend which curve it will be... Thats why "winning" is for runners.

      The winners are the ones with blinders on that just keep running, and moving forward through whatever obstacles, while others stop and ponder and strategize the obstacles every 5 minutes... Successful people count their conversions after they hit the objective... nothing matters until the objective has been reached, they do whatever it takes to get through whatever obstacles of the moment is in the way... They dont count what it takes to get there... they only count "getting there", then they quantify later... and they write their own book of how it worked.

      "Win first, ask questions later". Keep calling til you get a yes... then figure out what it took to get it and what it will take to achieve your goal based on those quantifications.

      Success is for people who shoot first and ask questions later so to speak.

      Thats the basic, blue jeans and cowboy boots, nothin fancy truth. There are exceptions, but you can look at the rules around around you... This is the truth.
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  • Profile picture of the author Paul Barrs
    Folks,

    My best suggestion is that with *any* lead generating tactic that you hit it at least 100 times to see if you get a response - believe me, if you can't get a response from at least one person in one hundred, no amount of "tweaking" is going to help.

    So rather than debate percentages and numbers, spend the $50 or so that it would take to actually DO and find out for yourself.

    I think it's a neat idea.

    Paul Barrs
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    • Profile picture of the author Mark_Austin
      Originally Posted by Paul Barrs View Post

      Folks,

      So rather than debate percentages and numbers, spend the $50 or so that it would take to actually DO and find out for yourself.

      I think it's a neat idea.

      Paul Barrs
      Exactly, the only way to know for sure is to test something yourself.
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    • Profile picture of the author Mac the Knife
      Originally Posted by Paul Barrs View Post

      Folks,

      My best suggestion is that with *any* lead generating tactic that you hit it at least 100 times to see if you get a response - believe me, if you can't get a response from at least one person in one hundred, no amount of "tweaking" is going to help.

      So rather than debate percentages and numbers, spend the $50 or so that it would take to actually DO and find out for yourself.

      I think it's a neat idea.

      Paul Barrs
      Totally agree with Paul here. First of all, this is a solid idea...it is old school guerilla marketing for sure, but that stuff works! I am going to add this to my tool box. Secondly, it is definitely worth the investment to take an hour out of your day and knock out 5 of these. They will add up over a month and you should have some appointments for sure. Don't move forward just because you read some conversion numbers (or fail to move because you DON'T see numbers) just go after it and make some $$$!

      Mac the Knife
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    • Profile picture of the author garyfromdurham
      Originally Posted by Paul Barrs View Post

      Folks,

      My best suggestion is that with *any* lead generating tactic that you hit it at least 100 times to see if you get a response - believe me, if you can't get a response from at least one person in one hundred, no amount of "tweaking" is going to help.

      So rather than debate percentages and numbers, spend the $50 or so that it would take to actually DO and find out for yourself.

      I think it's a neat idea.

      Paul Barrs
      Paul

      I could not agree more.

      I know of many who over analyse things and think of all of the negatives and the 'what if's...."

      I perfected my technique by trial and error until it worked for me as I hate cold calling.

      It wasn't easy and took a lot of investment but the results were worth it.

      Seriously folks, don't try to over think things.

      Have a go. Send out a few letters and try it for your self, then re-tune and re-fine until it works for you.

      Gary
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      • Profile picture of the author NatGreen
        Originally Posted by garyfromdurham View Post


        I perfected my technique by trial and error until it worked for me as I hate cold calling.

        It wasn't easy and took a lot of investment but the results were worth it.

        Seriously folks, don't try to over think things.

        Have a go. Send out a few letters and try it for your self, then re-tune and re-fine until it works for you.

        Gary
        hey Gary,
        if you'd be so cool as to share, I'd love to see some of the email scripts that you send out.
        I've got stamps and envelopes waiting to be licked, stuck and mailed
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  • Profile picture of the author Charles Harper
    Networking converts at phenomenal rates.

    No scrapers, tricks, tactics, memorized phrases needed.

    I suggest a read of Networking with Millionaires by Dr. Thomas Stanley.

    Here is an excerpt in article form:

    How to reach the affluent; a marketing expert shares his networking approaches for building an impressive client base - Tutorial | Home Office Computing | Find Articles at BNET

    CT
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  • Profile picture of the author jtlucas2511
    Originally Posted by siwell16 View Post

    If your like me you hate cold calling! Well I have a few tips that will have your clients calling you.

    Note: Although cold calling is a headache it is something that you should eventually do to increase your sales but its not mandotory!

    Step 1:
    Go get an old school phone book! Yes that's right a phone book! Here you can find tons of leads in almost every offline niche you could imagine. Target small companies that have ads placed in the phone book you should find ton of them!

    Step 2:
    Decide what you want to sell your target: Sms Package, Website, Facebook page, Mobile Website, blah blah blah etc...

    Look and see if they have a website if they do check for a mobile website, if they got that look for a facebook fan page, etc! You basically want to find a service that they don't have and exploit it.

    Cut out their ad and put it in an envelope.... type or write a nice letter saying something like " I noticed your ad in the phone book and it caught my attention. I noticed that you have this big ad in the phone book promoting your services but you don't have a website!

    I specialize in helping businesses like yours gain more customers and wanted to inform you that your losing hundreds of dollars by not having a website. I would like to help you fix this problem as soon as possible.

    Please call me at 601-123-4567

    Thanks for you time,
    John Handwriter

    Write out the envelope addresses to make it look more personal, you can use a made up address if you want.

    Make sure you have your voicemail is setup so they can leave a message if you don't want to answer. It's best to have a professional voice message either saying your name or your business name.

    That's it! No more cold calling!
    Or you can just call them straight up, which I think will convert just as well or even better, and it will be less time consuming. Also, you can't be sure that they will call you, or even open the letter at that, so IMO, I say just call and get on the phone with the owner.

    But to each their own
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  • Profile picture of the author Chris Rivers
    I have to agree with Charles that face-to-face networking is powerful, but in order to turn it into a cash cow, you have to keep doing it all the time.

    Doesn't seem like a big deal at first, but I was spending 2-3 nights a week going to different events and it started to become too demanding on my family.

    I finally got to a point where I wanted to build my business around my lifestyle instead of building my lifestyle around my business.

    The same thing applied for cold calling, but with cold calling I hired a salesteam to keep milking that cow. The easy cash was too hard to give up.

    Now, I spend the bulk of my time wading through lead generation wso's and testing to see what will work in my business. Although, I haven't found any shortcuts to actually testing campaigns in my market...even in the wso seller told me they received stellar results, I have to test it out.

    Hope this helps,

    Chris Rivers
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  • Profile picture of the author siwell16
    I agree nothing beats cold calling and face to face meetings they convert at a much higher rate.

    Yes I use this method but only on restaurants they convert like crazy. So far my conversion rate is 60% and I also use postcard with a picture of their restaurant on the front to grab their attention.
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    • Profile picture of the author jdjohnson21
      Originally Posted by siwell16 View Post

      I agree nothing beats cold calling and face to face meetings they convert at a much higher rate.

      Yes I use this method but only on restaurants they convert like crazy. So far my conversion rate is 60% and I also use postcard with a picture of their restaurant on the front to grab their attention.
      wow!!!! I will add this with my postcard mailings! Il keep you guys posted
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      • Profile picture of the author siwell16
        Originally Posted by jdjohnson21 View Post

        wow!!!! I will add this with my postcard mailings! Il keep you guys posted
        Awesome please do! To get a better ROI take a picture of their parking lot when its empty and put it on the post card and write "Don't Let This Happen Again!" Works like magic!
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    • Profile picture of the author barry500
      Originally Posted by siwell16 View Post

      I agree nothing beats cold calling and face to face meetings they convert at a much higher rate.

      Yes I use this method but only on restaurants they convert like crazy. So far my conversion rate is 60% and I also use postcard with a picture of their restaurant on the front to grab their attention.
      Uh huh- so you print a unique postcard for each prospect - post it and wait for the call - few weeks ago we had a bit of experiement on cold calling, whic inspired us as a business to look at cold calling on behalf of warriors.

      I will take the pepsi challenge anytime someone thinks they can out mail a motivated team of internal salespeople.

      The only time I see call center team getting beat is by someone who has the ability to ranlk well for related terms ie top of serps for seo, seo company, internet marketing etc......not only will they receive glut of incoming enquiries, their ranking gives them credibilty.

      To summarise cold calling is not dead and only those who cannot or feel unable to do it believe this. Meantime we will keep the machine churning :-)
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  • Profile picture of the author xlfutur1
    Referrals from satisfied clients is probably the highest converting. Get a couple clients, make them happy, and they will tell others. Or you could require that part of your "fee" be to get a few referrals from the client. If you are helping the business make more money though, they will talk to other biz owners for you.
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    • Profile picture of the author Deidra Renee
      Originally Posted by xlfutur1 View Post

      Referrals from satisfied clients is probably the highest converting. Get a couple clients, make them happy, and they will tell others. Or you could require that part of your "fee" be to get a few referrals from the client. If you are helping the business make more money though, they will talk to other biz owners for you.
      Right, but you have to actually have a client first to get a referral from so this won't help someone without a client.
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  • Profile picture of the author Rus Sells
    When you doing what EVERYONE else is doing you have to be a SUPERSTAR at it to rise above the noise of every one else.

    Thank about that.
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    • Profile picture of the author blanx19
      Originally Posted by Rus Sells View Post

      When you doing what EVERYONE else is doing you have to be a SUPERSTAR at it to rise above the noise of every one else.

      Thank about that.
      SO true...and when you find that trick that works perfectly well for you,stick with it.
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  • Profile picture of the author Warrior Ben
    The problem with cold calling is that most people do it wrong. They don't have a clear idea of why they are calling, other than to try to sell something.

    What helped me improve my cold calling success rate was making the whole goal of the call to get an appointment. Instead of going into a whole big spiel about who I was and what I offered, I get straight to the point within 20 seconds of calling.

    A sample script of what I use is this: "Hi, I'm Ben and I own a local internet marketing company that specializes in helping small businesses like yourself increase revenues by putting together a comprehensive web strategy. The reason I'm calling specifically today is to set up an appointment to show you how I can increase your bottom line. How does tomorrow at 2pm sound?"

    What this does is get straight to the point and puts the ball in their court to either say, "yes, that sounds great, 2pm works" or "no, I'm busy tomorrow at 2" Surprisingly most business owners will suggest a different time to meet. Going in with the assumption that they want to meet you, does wonders for cold calling.

    I'm not trying to disagree with the OP in this thread, I actually think he idea is a good one, but if you are looking to hammer out calls, get straight to the point. A cold call for an appointment shouldn't last longer than 2 minutes. If they say no, just go onto the next.

    I saw a dramatic increase in appoints this way-- usually about a third of the people I get a hold of will schedule an appointment using this method.
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    • Profile picture of the author Matt Lee
      Originally Posted by Warrior Ben View Post

      The problem with cold calling is that most people do it wrong. They don't have a clear idea of why they are calling, other than to try to sell something.

      What helped me improve my cold calling success rate was making the whole goal of the call to get an appointment. Instead of going into a whole big spiel about who I was and what I offered, I get straight to the point within 20 seconds of calling.

      A sample script of what I use is this: "Hi, I'm Ben and I own a local internet marketing company that specializes in helping small businesses like yourself increase revenues by putting together a comprehensive web strategy. The reason I'm calling specifically today is to set up an appointment to show you how I can increase your bottom line. How does tomorrow at 2pm sound?"

      What this does is get straight to the point and puts the ball in their court to either say, "yes, that sounds great, 2pm works" or "no, I'm busy tomorrow at 2" Surprisingly most business owners will suggest a different time to meet. Going in with the assumption that they want to meet you, does wonders for cold calling.

      I'm not trying to disagree with the OP in this thread, I actually think he idea is a good one, but if you are looking to hammer out calls, get straight to the point. A cold call for an appointment shouldn't last longer than 2 minutes. If they say no, just go onto the next.

      I saw a dramatic increase in appoints this way-- usually about a third of the people I get a hold of will schedule an appointment using this method.

      I hate cold calling, but with this strategy, you take all the pressure of yourself this way. You're just offering a free consultation. Good tip here!
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    • Profile picture of the author Steve L
      Originally Posted by Warrior Ben View Post

      The problem with cold calling is that most people do it wrong. They don't have a clear idea of why they are calling, other than to try to sell something.

      What helped me improve my cold calling success rate was making the whole goal of the call to get an appointment. Instead of going into a whole big spiel about who I was and what I offered, I get straight to the point within 20 seconds of calling.

      A sample script of what I use is this: "Hi, I'm Ben and I own a local internet marketing company that specializes in helping small businesses like yourself increase revenues by putting together a comprehensive web strategy. The reason I'm calling specifically today is to set up an appointment to show you how I can increase your bottom line. How does tomorrow at 2pm sound?"

      What this does is get straight to the point and puts the ball in their court to either say, "yes, that sounds great, 2pm works" or "no, I'm busy tomorrow at 2" Surprisingly most business owners will suggest a different time to meet. Going in with the assumption that they want to meet you, does wonders for cold calling.

      I'm not trying to disagree with the OP in this thread, I actually think he idea is a good one, but if you are looking to hammer out calls, get straight to the point. A cold call for an appointment shouldn't last longer than 2 minutes. If they say no, just go onto the next.

      I saw a dramatic increase in appoints this way-- usually about a third of the people I get a hold of will schedule an appointment using this method.
      i love it! thanks for this tip!

      i have been testing out direct mail, and i must say my progress has slowed down a little. the task of putting together the letter, printing it, stuffing it in the envelope, and hand addressing the envelope is fairly time consuming. also, while the cost is fairly minimal... it does add up, and the cost is higher than cold calling (which is free if you use google voice).

      i'm getting some call backs, but i feel like i would save a lot of time by just going back to cold calling. yea it's a little rough, but i've worked at a call center before and have pretty tough skin. i figure it's good practice too because you have to eventually talk to the client.
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      • Profile picture of the author David Miller
        Originally Posted by Steve Longoria View Post

        i love it! thanks for this tip!

        i have been testing out direct mail, and i must say my progress has slowed down a little. the task of putting together the letter, printing it, stuffing it in the envelope, and hand addressing the envelope is fairly time consuming. also, while the cost is fairly minimal... it does add up, and the cost is higher than cold calling (which is free if you use google voice).

        i'm getting some call backs, but i feel like i would save a lot of time by just going back to cold calling. yea it's a little rough, but i've worked at a call center before and have pretty tough skin. i figure it's good practice too because you have to eventually talk to the client.
        First let me say I'm jealous that you live in Arizona while it hit 25 degrees here in NY and I had to scrape ice off my windshield this morning.....so hopefully within the year I'll be in a warm climate too!

        I think that to maintain a constant stream of new business, cold calling is just a fact of life. No doubt after some time there will be referrals, some call backs from advertising, but for continual growth you have to "actively prospect" and that's just another way of saying cold call.

        However, it's important to realize that prospecting and selling are two completely different skill sets. There are a fortunate few who are good at both. However, I try to look at cold calling (something I don't like to do) as a way to get to selling (something I do like to do).
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  • Profile picture of the author tdigitty
    I think that is a great tactic offered by the OP. It's more personal than a mass letter/postcard. I would suggest calling a few days after you send the letter to see if they received it. It's an easier lead in to ask for an appointment or sales pitch than just calling cold.
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  • Profile picture of the author carloru
    Cold calling works only in certain countries and under certain circumstances. In my country, cold calling does not work.

    What I have found to work however, is a system where I have created an income-generating product or service, and advertised it by creating flyers and hiring unemployed youths to distribute them to people on busy streets, or paste them in public designated spots.

    Invariably, I have always had good response rates. For every $40 I spend, I end up making $450.

    I will say this: study your environment and find out what works for you. For some of us in the third world, cold calling is a waste of time.
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  • Another way to enhance this idea, is when you send the letter put some info regarding there competition. Let's say plumber 'A' does not have a site only yellow pages, and plumber 'B' has a site and some social networking. This will show plumber 'A' that he competition has a heads up on him.

    Also, in the letter, mention that you will follow up with a call, and would appreciate the opportunity to meet with mr. business owner to 'educate' them on what internet marketing consists of, and see if increasing there business would be 'important' to them.
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    • Profile picture of the author MoLoSoMar
      Originally Posted by FirstChoiceSystems View Post

      Another way to enhance this idea, is when you send the letter put some info regarding there competition. Let's say plumber 'A' does not have a site only yellow pages, and plumber 'B' has a site and some social networking. This will show plumber 'A' that he competition has a heads up on him.

      Also, in the letter, mention that you will follow up with a call, and would appreciate the opportunity to meet with mr. business owner to 'educate' them on what internet marketing consists of, and see if increasing there business would be 'important' to them.
      Good points
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  • Profile picture of the author martyJames
    Great thread- thanks. Got me thinking!
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  • Thanks for all the post, I have learns somethings from reading the different post. I like this method because I don't like to get on the phone and make calls, I would rather go in person. But putting together a letter I think will work. I'm going to put together a seminar at my local library educating the local business on how they can use the Internet to grow their business. I plan on hiring a teenager from my community and having them go to the local business and give them a flyer on the seminar. I don't know if it will work but I do know if I don't do nothing,then I can't expect any results.
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  • Profile picture of the author WilliamHarry
    Originally Posted by siwell16 View Post

    If your like me you hate cold calling! Well I have a few tips that will have your clients calling you.

    Note: Although cold calling is a headache it is something that you should eventually do to increase your sales but its not mandotory!

    Step 1:
    Go get an old school phone book! Yes that's right a phone book! Here you can find tons of leads in almost every offline niche you could imagine. Target small companies that have ads placed in the phone book you should find ton of them!

    Step 2:
    Decide what you want to sell your target: Sms Package, Website, Facebook page, Mobile Website, blah blah blah etc...

    Look and see if they have a website if they do check for a mobile website, if they got that look for a facebook fan page, etc! You basically want to find a service that they don't have and exploit it.

    Cut out their ad and put it in an envelope.... type or write a nice letter saying something like " I noticed your ad in the phone book and it caught my attention. I noticed that you have this big ad in the phone book promoting your services but you don't have a website!

    I specialize in helping businesses like yours gain more customers and wanted to inform you that your losing hundreds of dollars by not having a website. I would like to help you fix this problem as soon as possible.

    Please call me at 601-123-4567

    Thanks for you time,
    John Handwriter

    Write out the envelope addresses to make it look more personal, you can use a made up address if you want.

    Make sure you have your voicemail is setup so they can leave a message if you don't want to answer. It's best to have a professional voice message either saying your name or your business name.

    That's it! No more cold calling!
    great post, but i think this is a different way of approaching the client to host website for their business in online. does it really creates dollars for them. no not at all. you need to do internet marketing to reach their clients.
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    • Profile picture of the author Chuck Austin
      Also, try the following:

      Referrals - Through Clients

      Referrals - Through Prospects

      Referrals - Through Paid Referrers

      Referrals - Through Centers Of Influence (COI's-AKA Socially Mobile/Connected)

      Referrals - Through Niches (Associations, Groups, etc)


      Some people have trouble getting referrals. It's not for everyone, but it does work for those who perfect a referral system.
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  • Profile picture of the author YellowGreenMedia
    I think that to maintain a constant stream of new business, cold calling is just a fact of life. No doubt after some time there will be referrals, some call backs from advertising, but for continual growth you have to "actively prospect" and that's just another way of saying cold call.
    Nonsens, i never cold call and i have enough clients to life a comfortable life, so it isn't a fact of life, not of my life anyway... there is no need to called call and have a good running business... you can get clients on 101 other ways often with better results.
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    • Profile picture of the author karensworld
      Hi Marrianna,
      I totaly agree with what you have written. I am just starting out myself, and although I consider myself a good teacher and negotiator, I am not a good cold caller.
      Was very curious in your prospecting method, could you shed a little light on that if it is not too much to ask?
      USP? how many emails you have to send , your best industry?
      would appreciate any suggestions.
      Many thanks.
      Karen.
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  • Profile picture of the author DNChamp
    nice info to read later....
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  • Profile picture of the author Matthew Iannotti
    Cold calling is FAR from dead. It is still one of the most effective and preferred methods of just about every big company out there. The difference is they can afford to pay someone to do it, versus yourself that rather not be bothered.
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