Ron White is Right: "You Can't Fix Stupid"

8 replies
There are a lot of posts on this forum exclaiming what a great business offline marketing is, and I agree. It's a fantastic business. That said, it isn't as easy as you would think based on the number of "I made $XXXX in XX days!" threads. There are some huge paydays in this line of work, but you still have to talk to a lot of idiots before speaking to someone who "gets it."

Case in point, I met with a used car dealer last week. I briefly explained what I offered as a consultant for local businesses, and asked if he'd like to schedule an appointment so that we could discuss his marketing plan.

He agreed to meet this afternoon, but wanted me to call in the a.m. for a specific time. Before thanking him for his time I let him know that I'd be emailing a video explaining some of the services I offered, and asked for the best email address to reach him at. He gave me his business card, we shook hands, and I thanked him and left.

Once I got back to my office I put together a short 1.5 minute video explaining how local search worked, and showing him the first 30 listings on Google Places. His car lot was not listed on the first 3 pages, and in fact, he doesn't even have a Google Places listing! This isn't a new business. He's been around for over 5 years, has a beautiful website that no one knows about, and his car lot is in the least visited part of town. I also explained that I worked exclusively with one business per category at a time. There are about 18 or 19 used car dealerships in my little town.

So I email the video to him, using the address from his business card. The email bounces back to me because I haven't been added to the approved senders list.

This guy is in sales, and he has an email address that no one can use!

So I go to the contact form on his website and use it to send a link to his personalized video , thanking him again for his time and letting him know that I'm looking forward to our meeting.

I call today (as requested) to set up a specific time and he tells me that he talked to his wife and they decided that they don't need to do any additional marketing right now.

"Did you look at the video I sent you?"


"I saw the email, but I didn't look at the video yet."

"Well, Kenny, do me a favor and look at the video. I'm going to give you a call on Wednesday. If, after watching the video, you still think that you don't need my services that'll be fine. Okay?"

"Yeah, all right."

"Thanks Kenny. I'll talk to you Wednesday."

It never fails to amaze me how often people are successful in spite of themselves. Kenny represents the majority of the people I talk to on a daily basis. The old saying about having to get 9 "nos" before getting 1 "yes" has proven to be right on the money, at least lately.

What are your stories?

Will
#meeting #offline #offline marketing #ron #stupid #white #you cant fix stupid
  • Profile picture of the author Aaron Doud
    In sales and you can't send them an email without being on a list? That is amazing at how sad it is. Clearly doesn't have a clue how his customer could be using the internet to find him.

    Do they have a good location and cheap prices? Maybe all their business is drive by?
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    • Profile picture of the author 1960Texan
      Originally Posted by lordauric View Post

      In sales and you can't send them an email without being on a list? That is amazing at how sad it is. Clearly doesn't have a clue how his customer could be using the internet to find him.

      Do they have a good location and cheap prices? Maybe all their business is drive by?
      His business is almost exclusively drive-by, and he's not even in a decent location.

      I don't mind working to get someone as a client, but at the end of the day the clients that are difficult to sign up are usually the most difficult to deal with. If he passes I'll just move on to one of his competitors.

      Will
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  • Profile picture of the author jbnet86
    Being in the Insurance and pre-planning business I get probably 20 no's to the one yes and that's because somebody in the immediate family passed away and the spouse or kids woke up.

    I have also worked in advertising / Marketing for B2B back when just having a web site was all you needed. Every advertisement newspaper, bill board, direct mail piece had the web site listed...now you can get handed that business card and sometimes don't even have the email let alone a web site. Skim through the Yellow pages and maybe one out of 20 have there web site listed? So ya stepping up to the plate and talking to the small business owner is tough in certain demographics. I have not done much if it of late but I would guess the best approach is to be armed with some solid stats on how people are searching for info these days.

    Learning to Earn!
    Jeff B.
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  • Profile picture of the author David Miller
    Such a negative thread....there are always going to be jerks that just won't open their mind, or their ears at the very least. There will always be people that do well in spite of themselves....I'm not interested in trying to open close minds, there are plenty of open minded business people out there that will speak with someone about growing their business, or making their tasks easier or more automated...the key is knowing how to approach them in such a way as they will listen......

    Oh yea....pre-need sales! LOVED IT.....last rebuttal to "I'll think it over".....OK Mr. Smith that's fine...but next time I see you I bet you won't be seeing me!
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    The big lesson in life, baby, is never be scared of anyone or anything.
    -- FRANK SINATRA, quoted in The Way You Wear Your Hat
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    • Profile picture of the author 1960Texan
      Originally Posted by David Miller View Post

      Such a negative thread....
      Not really...I'm just pointing out to the newbies what you said here:

      Originally Posted by David Miller View Post

      I'm not interested in trying to open close minds, there are plenty of open minded business people out there that will speak with someone about growing their business, or making their tasks easier or more automated
      Hence, the title of the post. There are many things we can do for our clients, but they first have to see the value in it.

      Will
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  • Profile picture of the author MikeTucker
    Hehe... Ron White is the funniest man alive.

    As for "Kenny", it sounds like the donkey is afraid of the cheese wheel!
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    The bartender says: "We don't serve faster-than-light particles here."

    ...A tachyon enters a bar.

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  • Profile picture of the author RentItNow
    You have to speak in their language and level. The single most important question I ask a local business owner (and I have run into MANY of the ones you described) is "What has worked for you in the past?" If someone is successful despite themselves, there is a reason. Help them to figure out what that is and strengthen it. I do work for a restaurant that wanted a website, adwords, analytics on and on and they did not even have a sign on the street, flyers to hand out or even a menu on their wall! Sometimes just a small ad redesign is how you get their attention. I can take 99% of the ads out there and in 5 seconds show the owner how to increase his customers. Man they think you are God after that and will be emailing you at that point!
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    I have no agenda but to help those in the same situation. This I feel will pay the bills.
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