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Getting sued for a negative review...

by Ragz
14 replies
Apparently, a dental patient signed a form stating that he would not write anything bad about his dentist. Still, he was not pleased with how his insurance matters were handled, and posted a negative review...

This angered the dentist, so then...

Dentist Threatens to Sue Patient for Negative Yelp Review - Yahoo!

#negative #review #sued
  • Profile picture of the author Richard Tunnah
    Think the dentist will have a hard time proving her case as I believe the client can post constructive feedback under the US freedom of speech act online.
    It's a bit stricter in Europe but still difficult for a client to sue for negative feedback.
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  • Profile picture of the author Brendan Vraibel
    That's pretty crazy. What kind of service makes people sign their forms about negative reviews?

    That would be a huge red flag for me and I'm not so sure I'd want to do business with a business like that.
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  • Profile picture of the author Burton Lancaster
    Made it all the way to Good Morning America! I think he just bit off more than he can chew.
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  • Profile picture of the author Flyingpig7
    That is crazy, you do have the right to tell people if you received bad service from a professional like a Doctor or a Dentist, and there's nothing they can do about it.

    Except to redress the issue like apologize to the customer and offer to repair their teeth for free.
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    • Profile picture of the author timpears
      Originally Posted by Flyingpig7 View Post

      That is crazy, you do have the right to tell people if you received bad service from a professional like a Doctor or a Dentist, and there's nothing they can do about it.
      But if they signed an agreement not to do that, then they gave up that right by signing the contract.

      I think that if I had been presented with that agreement, I would have thought WTH and left. That would have been a big red flag in my opinion.
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  • Profile picture of the author laurencewins
    If I was asked to sign something like that, I would leave and go see a different dentist. I would also report that dentist as it appears he anticipates malpractice suits which only means his abilities are unsatisfactory.
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  • Profile picture of the author socialbuckets
    that's funny , but why he signed at first place.
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    • Profile picture of the author Jaxxxon
      Originally Posted by socialbuckets View Post

      that's funny , but why he signed at first place.
      I think the patient said he was in pain and was just signing whatever they threw at him just to get on with treatment...
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  • Profile picture of the author deuces81
    scary...too much regulation
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    • Profile picture of the author hansgruber75
      I hate it for the dentist. She hired representation who advised her to not allow reviews (Medical Justice) and she's in a world of sh!t now.

      Where are they (MJ)? Have they stepped up to help?
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  • Profile picture of the author RentItNow
    People should read what they sign. A contact is not set in stone and can be altered if both parties agree.

    Example, my last job tried to get me to sign a document that because of one word implied they would own all my future intellectual property. I changed that one word and informed them of the change and am glad I did.

    If I was that dentist, I would have tried to make up for the damage, not inflame it more with legal BS.
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    I have no agenda but to help those in the same situation. This I feel will pay the bills.
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    • Profile picture of the author RandyRandola
      I spoke with my dentist about this and she was dead set against review sites. Her excuse? "Medical situations are different and how your body reacts is different than someone elses' thus it is outside of my control."

      They hide behind this and use it as a shield for shoddy work. I fired her and found someone new.

      Stand behind your service and explain it to your client / patient when / if something goes wrong. Which these things do.
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  • Profile picture of the author sandalwood
    The dentist had to be an idiot. If the patient was truly in pain after receiving the treatment and complained to the dentist and the dentist did not provide remedy, to my understanding, signed paper or not, he can tell the truth in any forum he deems appropriate.

    I'm not a lawyer but facts still speak for themselves. As for doing business w/a jerk like this, no way. If I was handed a form to sign, I'd walk out and find another provider just like some of the other posters had said.

    Just my 2¢...
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  • Profile picture of the author BlueIndigo
    Recent comment on Yahoo:
    "If this dentist was this concerned about a bad review on Yelp, I just wonder what she's thinking about this media coverage. Goodbye dental practice!"

    Hot dayummm.
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