[Rent A Site] Sending letter to dentists - is this letter okay? Can you help, please?

22 replies
Hi guys,

I've secured 1 client @ $300 per month for one of my rental sites. That was a brand new client that found me on YouTube (somehow - was not aware I had any videos on there!).

Anyway, we've been working together now for around a month and the results I have been providing her clinic are very good. She's very, very happy. I told her I would be able to get around maybe 10-20 callers per month to her clinic. It seems like I am getting around 1-2 per day on average, or let's say 1.5 average, so it is coming out to look like around 30 callers per month.

I only started tracking her calls on the 7th of December though, so I don't have a full month of tracking, but extrapolating from what I have, that's what it is looking like. So, needless to say - I am happy and she is also very happy.

Now, I have 2 other rental sites that I made when I first got interested in the idea. I actually have 5 all up sitting there, but 2 of them generating a good amount of leads. Currently, they're going to my mobile and I am just counting the 'missed calls' from the dental sites. They're looking at around 10-15 callers per month coming in from each of the 2 remaining sites I have.

I really want to get those leased out, ideally at $300/month also. That is my goal, as I think the price is fair for a very professional advertising solution.

I actually don't do the whole '3 advertising spots' thing, I just put one dentist/client per site. The site looks like it is theirs, and therefore builds their brand as well as sends them customers. Some of you may have seen my dental sites previously (I shared a link at one stage) and you will know that the sites look great. I had a lot of people asking what theme I used and just generally commenting that they look great.

So, everything - on paper - looks great. I'm getting the callers, everything is working. I just don't have a client.

Several months back, when I wasn't yet tracking the calls being made from these 2 websites, I had 2 meetings. One meeting for each site (that is, one meeting in each of the suburbs, so 2 meetings total). One went bad, the other went well but in the end somehow turned cold.

I'm really trying to write a letter and reach out to the dental clinics and offer them an opportunity to work with me. I don't mind meeting them, but I would rather avoid it is possible - as I want to scale this up, and don't want to be sitting down for meetings if can be avoided to same time/costs. I am willing to offer a free month of service with tracking enabled to win them over.

Okay, so we've got all of that out of the way!

I wanted to say all of the above so that you all had a general idea of where I am at and what I have done. That way, your advice might be better suited to my specific situation.

Below is the letter that I have very briefly drafted. It is not finished, but it is late here and I will be going to bed. Instead of waiting till tomorrow to start making changes, I wanted to post it here now and see what people come up with. Like I said, I have not yet modified it at all and it is likely that I would be taking out / removing / adding a lot of stuff still - but I am interested to know your thoughts on the current piece.

I intend on updating this thread as I make changes to the letters, to hopefully get to a point where people think that it is quite good. I will be using it as a template later to send to dentists in new areas (where I don't have any sites set up) - hence the big time investment.

Anyway, without further delay:

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Dental Clinic Name,

Chris here from MY COMPANY, we're just around the corner in TOWN. The reason for my letter today, is because we work with several dental clinics in the surrounding suburbs by advertising their clinics online. They're all seeing new customers into their clinics every single month, and we want to do the same for your clinic in THEIR TOWN.

There is presently an opportunity for us to work with your dental clinic, as we currently do not have any dental clinic clients in THEIR TOWN. We only ever work with one dental clinic per area, and since we don't have one in the area yet- we're reaching out to your clinic to let you know about us.
Right now, we're in charge of the advertising website MyDentalWebsiteInTheirTown.com.au

The above receives on average 80 visitors from the THEIR TOWN area per month, and out of those we are tracking around 15 new calls/appointments being made on a monthly basis. That's 15 new appointments that your clinic is missing out on right now. Go ahead, check out the website for yourself.
We are offering to put your business name, logo, email, phone, address and all other details onto our advertising website. This is an exclusive ad space for one clinic only. We do not work with multiple clinics in the same area at the same time.

Our advertising is nothing like the YellowPages or other forms of 'online advertising'. Don't fall into the trap of blindly believing that your advertising is working. Unless you are tracking the calls being made, you have absolutely no idea how well it is working.

The good news? Our advertising works and we know it because we track every single call made from our advertising websites. Unlike traditional forms of advertising, like the YellowPages, you are able to tell exactly how many calls are being made from our efforts.

What we are offering

We work with dentists, so we know that dentists are always getting bombarded with a range of opportunities. We're not interested in wasting our time, nor yours. It is our goal to get you on board with us, to try our service for yourself.

We will give your clinic a month of free service. We'll brand our above website with your business information, and send all of the callers directly to your dental clinic for a whole month.

After the month is up, we'll provide you with a comprehensive report of all calls delivered, including dates, time of calls and durations so that you can see just how well it works.
The best part here is, that is all ready to go. We've already got the visitors, and we're already getting the callers - we just need an interested dental clinic in the area to send the callers to.

After the month of free service, we'll happily discuss further details. We are 100% confident you will work with us after you see the results we provide. Take the free month, try it for yourself because you have absolutely nothing to lose - but a whole lot of new appointments to gain, complimentary of MY COMPANY.

Attached to this is a screen capture of recently delivered calls to one of our dental clinic clients in OTHER LOCATION. This is for reference only, to indicate that we do indeed track all calls being made.
Please remember, this is an exclusive opportunity for one dental clinic in THEIR TOWN. As a result, to maintain fairness - we have sent a similar letter to the other leading clinics in THEIR TOWN and we will have to entertain interested clinics on a first-come, first-served basis.

You may reach me directly on 1300 XXX XXX or on mobile at 043X XXX XXX.

Sincerely,
Firstname Lastname
DIRECTOR - MY COMPAMY

(Will be attaching the call statistics for that new client I picked up and have been with for a month so far)
#dentists #letter #rent #sending #site
  • Profile picture of the author gdale19
    You are not charging enough. A co worker of mine rents sites to dentist and charges between $1500 to $3000 per month. Ask the dentist how much one client is worth to him, it could range from $500 to $30,000. If he converts 2 calls a week to a paying client then he is cash flowing good dollars. Ask him how much he pays for his yellow pages ad which does not work but he still keeps renewing, they cost $300 to $1500 per month.
    In my office we do lead generation for attorneys, our average attorney pays us $5000 per year for 5 to 10 phone calls per month.
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  • Profile picture of the author RentItNow
    I think you are hitting the right points but not succinctly enough. One headline, one sentence then a few bullet points and call to action should be enough.

    This sentence is very critical and needs to be about them, not you (Chris here from MY COMPANY, we’re just around the corner in TOWN)
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    I have no agenda but to help those in the same situation. This I feel will pay the bills.
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  • Profile picture of the author Eddie Spangler
    Way too long.
    Honestly If I were a dentist and read only this I would be interested in hearing more already.
    "We’ve already got the visitors, and we’re already getting the callers – we just need an interested dental clinic in the area to send the callers to."

    If this is true then you should be able to rent pretty quickly. I would just shorten letter and stress urgency to call you-1st come first served mentality.
    Signature
    Promise Big.
    Deliver Bigger.
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    • Profile picture of the author krzysiek
      Originally Posted by gdale19 View Post

      You are not charging enough. A co worker of mine rents sites to dentist and charges between $1500 to $3000 per month. Ask the dentist how much one client is worth to him, it could range from $500 to $30,000. If he converts 2 calls a week to a paying client then he is cash flowing good dollars. Ask him how much he pays for his yellow pages ad which does not work but he still keeps renewing, they cost $300 to $1500 per month.
      In my office we do lead generation for attorneys, our average attorney pays us $5000 per year for 5 to 10 phone calls per month.
      Thanks! I do want to charge more eventually, as I feel my time is worth more than the $300 I charge. Especially with this new dental clinic I aquired, it looks like I am sending around 30 callers a month - that's about $10/call for some very hot leads. I would not be surprised if a huge percentage of those callers turn into customers/appointments because the traffic I am generating is quality.

      So I definitely want to jump up and charge more, but for now I would like to get some experience with this model and then charge a little more when I am feeling more confident in what I do.

      I know it works, but I want to have a handful (or two) of clients first at the lower rate, and if I am getting positive feedback for all of them, I will have the confidence to demand a higher price.

      Originally Posted by RentItNow View Post

      I think you are hitting the right points but not succinctly enough. One headline, one sentence then a few bullet points and call to action should be enough.

      This sentence is very critical and needs to be about them, not you (Chris here from MY COMPANY, we're just around the corner in TOWN)
      Thanks for your help! Can you tell me more about how that sentence needs to be more about them and not me? Do you mean I should not introduce myself at that position, but sometime later in the letter?

      Originally Posted by Eddie Spangler View Post

      Way too long.
      Honestly If I were a dentist and read only this I would be interested in hearing more already.
      "We've already got the visitors, and we're already getting the callers - we just need an interested dental clinic in the area to send the callers to."

      If this is true then you should be able to rent pretty quickly. I would just shorten letter and stress urgency to call you-1st come first served mentality.
      I will attempt to put these changes in place, and I will re-post a letter. I am just trying to get everyones information and implement it. I will post something up here in not too long.
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  • Profile picture of the author krzysiek
    Update

    Here is the updated version of what I have so far. What are your thoughts guys?


    December 29, 2011
    Firstname Lastname
    My Company
    14 MyStreet Road,
    Suburb VIC 3000

    Dear {Dental Clinic Name},

    I'm going to get straight to the point because I know you're busy; we do advertising for dentists and attached is a log of calls that we have just recently delivered for a dentist in {Another Town}, VIC.

    My name is Chris, and I'm an online advertising specialist right here in {My Town}. I provide advertising to dental clinics that generates callers from the local area, who are looking to book appointments.

    Here's the Deal:

    I'm already working with other dental clinics around the area with great success. You can see my most recent results on the attached call log. I am writing to you because the website DentistIn{Their Town}.com.au sees a huge 80 visitors per month, of which on average 15 call in every month to make an appointment. That number isn't made up either, we track every single call.

    That's on average 15 appointments that your clinic could have, but is missing out on. These results are consistent every single month. How much are 15 new appointments worth to you? These patients are worth potentially thousands of dollars in revenue.

    I welcome you to get in touch with me. I guarantee that you will not be disappointed, when the calls start coming in - our clients are always happy. If legitimate interest is established, we may offer a month free of charge with full call reporting for you to 'trial'.

    In fairness, I have sent a similar letter to other leading dentists in {Their Town}. This opportunity is open to all clinics in the area, but ultimately it is an exclusive opportunity and I will only be able to work with one dentist. If you are interested in this opportunity, please contact me at your soonest convenience.

    Call me now on 1300 XXX XXX or on mobile 043X XXX XXX.

    Sincerely,
    {Signature}
    Firstname Lastname
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  • Profile picture of the author Jason Kanigan
    We have a Copywriting subforum too; you might consider posting this there as well for more feedback.

    Get rid of the first sentence. Don't say "Here's the deal". Don't offer anything for free. You don't need that entire "I welcome you to get in touch with me" paragraph. Bump your last paragraph up...it has a good message. Get some bullet points in there and bold them so that they stand out--stay away from "gray potato".

    You're getting there! This revision is tighter and shorter than the first. The next will be even more effective.
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    • Profile picture of the author krzysiek
      Originally Posted by kaniganj View Post

      We have a Copywriting subforum too; you might consider posting this there as well for more feedback.

      Get rid of the first sentence. Don't say "Here's the deal". Don't offer anything for free. You don't need that entire "I welcome you to get in touch with me" paragraph. Bump your last paragraph up...it has a good message. Get some bullet points in there and bold them so that they stand out--stay away from "gray potato".

      You're getting there! This revision is tighter and shorter than the first. The next will be even more effective.
      Thank you! Very sound advice. No beating around the bush, you get right in there and say it how it is.

      I will be making the changes this evening and posting them up when done. Hopefully it will turn out better like you said! Thanks again!
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  • Profile picture of the author RentItNow
    Getting much better.

    The thing I meant about the lead sentence is it should show the largest benefit you can give to them such as "Would you be interesting in an extra 80 visitors per month for X dollars?"

    Put yourself in the mind of the prospect. You are getting a letter in the mail. It is interrupting your day. There better be something in it for me or you are going in the trash FAST. Get to that point as fast as possible. Then tell them a bit more of your stats (I like the proof thing but take out the sentence "That number isn’t made up either, we track every single call" there are better ways to say that). Good job so far. You may also want to post in the copy forum as well as there are tons of REALLY professional writers that will help.

    Just remember to test as no matter what any of us say here, your actions should be based on the feedback loop once started.
    Signature
    I have no agenda but to help those in the same situation. This I feel will pay the bills.
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    • Profile picture of the author midasman09
      Banned
      Holy Camoly! I took one look at your letters and felt compelled to respond;

      1) The MAIN purpose of sending a Sales Letter is to get a RESPONSE from your prospect. You can't "Spill The Beans in the Lobby"!....giving "Details" on HOW and WHAT you do! Leave that for either a Phone Call or Personal Meeting!

      Looking at your letter/s for the first time INSTANTLY tells the person scanning them; "What's this about? Oh...some kind of "advertising thingee". "Nah! I don't have TIME for this!" (Round File)

      2) You need a HEADLINE that "sells" the recipient on "Reading" your letter!

      One headline I've used that GRABS and "motivates" to read further is;

      "CAN YOU HANDLE AN EXTRA 10 TO 20 NEW PATIENTS A MONTH?"

      a) Then the Sub-Head gives them a "Reason" to continue reading;

      "Dr Susan Smith (D.D.S) is getting 30 "New Patient Calls" every month, with my Program!"

      b) Then a BRIEF mention of what you do.
      "We have a program designed to bring you 20 to 30 New Patient Calls every month!" I'd like to give you the details on how we can....FILL YOUR CHAIRS WITH NEW PATIENTS!

      Call me at 03-234-6677 or email to NewPatients@gmail.com

      Just give the MAIN BENEFITS! Only enough info to MOTIVATE THEM TO RESPOND!

      Don Alm
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      • Profile picture of the author krzysiek
        Originally Posted by midasman09 View Post

        Holy Camoly! I took one look at your letters and felt compelled to respond;

        1) The MAIN purpose of sending a Sales Letter is to get a RESPONSE from your prospect. You can't "Spill The Beans in the Lobby"!....giving "Details" on HOW and WHAT you do! Leave that for either a Phone Call or Personal Meeting!

        Looking at your letter/s for the first time INSTANTLY tells the person scanning them; "What's this about? Oh...some kind of "advertising thingee". "Nah! I don't have TIME for this!" (Round File)

        2) You need a HEADLINE that "sells" the recipient on "Reading" your letter!

        One headline I've used that GRABS and "motivates" to read further is;

        "CAN YOU HANDLE AN EXTRA 10 TO 20 NEW PATIENTS A MONTH?"

        a) Then the Sub-Head gives them a "Reason" to continue reading;

        "Dr Susan Smith (D.D.S) is getting 30 "New Patient Calls" every month, with my Program!"

        b) Then a BRIEF mention of what you do.
        "We have a program designed to bring you 20 to 30 New Patient Calls every month!" I'd like to give you the details on how we can....FILL YOUR CHAIRS WITH NEW PATIENTS!

        Call me at 03-234-6677 or email to NewPatients@gmail.com

        Just give the MAIN BENEFITS! Only enough info to MOTIVATE THEM TO RESPOND!

        Don Alm
        Don, very helpful thank you. I will be implementing some of this into my next letter revision. I am not sure if I will incorporate it all, but everything you have said I completely agree with. I will make the changes and then repost it back her for further analysis.
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    • Profile picture of the author krzysiek
      Originally Posted by RentItNow View Post

      Getting much better.

      The thing I meant about the lead sentence is it should show the largest benefit you can give to them such as "Would you be interesting in an extra 80 visitors per month for X dollars?"

      Put yourself in the mind of the prospect. You are getting a letter in the mail. It is interrupting your day. There better be something in it for me or you are going in the trash FAST. Get to that point as fast as possible. Then tell them a bit more of your stats (I like the proof thing but take out the sentence "That number isn't made up either, we track every single call" there are better ways to say that). Good job so far. You may also want to post in the copy forum as well as there are tons of REALLY professional writers that will help.

      Just remember to test as no matter what any of us say here, your actions should be based on the feedback loop once started.
      Thanks a lot for your reply. I will take into account what you've said, and try and word that line there better also (the one you pointed out). Will post a copy in the copy writing forum too, when I have made another revision - will see how those guys like my letter!
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  • Profile picture of the author isharky
    Offer them a 6 months or 1 year contract. Then after that you can charge a lot more but at that point they have seen the value and will be willing to pay more.
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    • Profile picture of the author krzysiek
      Originally Posted by isharky View Post

      Offer them a 6 months or 1 year contract. Then after that you can charge a lot more but at that point they have seen the value and will be willing to pay more.
      Offering contracts might be common, but it is something that I have decided against for the time being. I believe as long as I am providing good results for such an affordable price, then it will be them who want to me ME on the contract and not vice versa, haha. Thank you!
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      • Profile picture of the author bryson
        Originally Posted by krzysiek View Post

        Offering contracts might be common, but it is something that I have decided against for the time being. I believe as long as I am providing good results for such an affordable price, then it will be them who want to me ME on the contract and not vice versa, haha. Thank you!
        You should really consider using a contract. It doesn't have to be a "lock" you in type of thing.

        It should be used to outline areas of responsibility for you and your client, terms of service, payments, and most importantly future escallation of your fees either based on market evidence of the lead value, inflation or whatever your reason.

        If you plan on increasing your fee, let them know up front and have it in writing because in 12 months time they will not remember the special deal you gave them.
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        • Profile picture of the author K Kumar
          A question for krzysiek and others who have built local sites for clients: are you ranking above google places? Is this a critical factor in your opinion? or do you put them in places too?

          I'm only interested in ranking the site and not places so I'm curious what you guys think about this. For dentists the places 7 box appears all the time, so what to do? If your site is BELOW places is their a large difference in traffic compared to being above it> would appreciate some real world data/thoughts on this.
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  • Profile picture of the author fuzzycorleone
    I'm interested in how you got your first client (the one that pays $300/month). Do you remember what you said to him over the phone?
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  • Profile picture of the author DMBwarrior
    I would shorten the letter and charge a little more. One client cost why more than $300.
    Good job getting your first Dentist....
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  • Profile picture of the author DMBwarrior
    I would shorten the letter and charge a little more. One client cost why more than $300.
    Good job getting your first Dentist....
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  • Profile picture of the author krzysiek
    UPDATED LETTER


    January 03, 2012
    Firstname Lastname
    {My Company Name}
    15 Mystreet Road,
    Melbourne VIC 3000

    Dear {Dental Clinic Name},

    I’m going to get straight to the point because I know you’re busy; my company does advertising for dental clinics. Our advertising works better than the YellowPages or your local paper, and costs less.

    My name is Chris with {My Company Name}, in {My Town}. We help dental clinics by increasing their client base. Our advertising will get people looking for dental services in {Their Town} calling you immediately, in some cases you’ll already have your first client calling on the same day you sign up.

    Please take your time reading, but don’t delay. We have room for only one dental clinic in {Their Town}.
    We work with several industry types, but our dental clients are seeing the best results. Our current dental clients are receiving many calls from our advertising. Please see the attached call log, it shows an example of calls recently delivered to a dentist in {Another Town}.

    The truth is, our online advertising produces much better results than your YellowPages ad ever will. We’re cheaper and we track all calls made, so you aren’t sitting there and wondering if it’s working.

    The most important part of my letter follows. The site DentistIn{Their Town}.com.au belongs to our network of sites. It receives a whopping 80 highly-interested potential clients every month, & for the last several months has been generating on average 15 callers every single month.

    We’re absolutely ready to start sending your clinic these callers – & the calls will show immediately. These callers will result in new patients worth thousands in short-term and life-time revenue for your clinic.

    There’s only the slightest catch – we only work with one dental clinic per area. In fairness, we’ve mailed a similar letter to the other leading dentists in the area. If you are interested in receiving these callers, please call me without delay on 1300 XXX XXX or on mobile at 043X XXX XXX.

    Sincerely,
    {Signature}
    Firstname Lastname
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  • Profile picture of the author Bruce NewMedia
    (Even this is too long, but with further tightening, you can have something worth testing...)


    January 03, 2012
    Firstname Lastname
    {My Company Name}
    15 Mystreet Road,
    Melbourne VIC 3000

    Dear {Dr. Name},

    We help dental clinics (just like yours) get more good patients faster and cheaper through our internet advertising.

    You can have us sending your [town] clinic all these callers almost immediately!

    These interested new callers will result in patients worth thousands, both in immediate and life-time revenue.


    I’ve actually seen cases where clinics have their first new patient calling on the same day they joined our service!


    We will not compete against ourselves, so we only allow one dental clinic per town {Their Town}.

    Examine the attached call log, it shows an example of calls recently delivered to a single dentist in {Another Town}.

    Competition? There is none, really. The Yellow Pages, by comparison, is a relic!

    We’re cheaper, faster and we track all calls made, so you aren’t sitting there and wondering if it’s working. You’ll KNOW it’s working- GUARANTEED!


    Full disclosure: This is TIME SENSITIVE! I’ve mailed a similar offer to a number of other leading dentists in [town]. If you want early consideration for these patient leads, please call me without delay on 1300 XXX XXX or on mobile at 043X XXX XXX.




    Sincerely,
    {Signature}
    Firstname Lastname
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  • Profile picture of the author krzysiek
    Bruce, thanks a lot! I actually didn't see your reply here, so I've been working on a revision and I just saw your letter here. I have already liked 2 things from there that I will likely be implementing into my next revision.

    For now though, time is tight so I want to post what I have so far and see what you guys think!

    UPDATED LETTER BELOW:

    January 05, 2012
    Firstname Lastname
    {My Company}
    15 Mystreet Road,
    {My Town} VIC 3000

    Dear {Dental Clinic Name},

    I’ve got 15 patients who are calling me every month, looking for a dentist in {Their Town}.

    My name is Chris with {My Company}, in {My Town}. We do online advertising for dentists.

    The site DentistIn{Their Town}.com.au belongs to our network of advertising sites. From it I receive on average 15 patients calling me per month, asking for appointments for dental services.

    If you’ve ever toyed with advertising in the YellowPages or local paper, you will know that the results leave a whole lot to be desired. Our advertising is already generating callers every month.

    Please see the attached call log. It shows calls we have delivered recently to a {Different town} dentist.

    Benefits of working with us – our advertising...

    Does not have any contracts, paperwork or minimum commitments
    • Will get patients calling your clinic the same day you call us & join
    • Provides a better ROI compared to any other advertising (YellowPages, local paper etc)
    • Includes a call tracking report at the end of the month – guaranteed results
    • Is very affordable (seriously)
    • Is Exclusive - we will only work with one dentist in {Their Town}


    If you would benefit from the 15 patients we are generating every month, then please call me now on 1300 XXX, or on mobile at 043X XXX XXX.

    Sincerely,
    {SIGNED}
    Firstname Lastname

    -----------------

    Thoughts?
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    • Profile picture of the author latinsydney
      krzysiek

      Im in Sydney and im interested in the rent a site model and wondering if you can help me,

      1#How do you find prospective clients?

      2#What do you do when the site is ranking, to lease it out?

      3#What niche do you target in your area?

      4#How are you tracking the phone calls?

      your help is much appreciated
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