Not getting much response to Lead Generation Service Email Outs- Advice needed

23 replies
Hi All

I have an offline business where i sell leads for services (like A/C installation, hotwater services etc) which i generate from websites /PPC etc. I am getting leads which are valuable to companies selling those services as my leads are from potential buyers.

I have been emailing companies in those industries (trying to sell my leads) with emails like the one below , but do NOT get much of a response. Any advice much appreciated. I am open to direct mail outs or better copywriting etc Thanks in Advance.

Sample email out email:

"If you are a City Name based Hot Water company, requiring leads and potential customers for your business please contact us for further details. We are a lead generation company utilizing telemarketing , and web advertising. We have a very effective Hot Water campaign aimed at City Name which generates consistent ,quality leads at affordable prices. We are looking to sign up suitable City Name companies interested in receiving leads. Please contact us for further details"
#advice #email #generation #lead #needed #outs #response #service
  • Profile picture of the author David Miller
    Lead brokers don't have the best of reputations, and outfits like Service Magic haven't done much to help when it comes to the sector you're trying to market. However, I would suggest that you let them know you HAVE leads of people looking for their specific service. It may cause them to take some action if they know there's a lead waiting.

    You might even go so far as to give them a number, for example:

    4 HVAC replacement leads in Ivegotmoneytospend County
    2 Kitchen remodel leads in Myhousecostmorethanyours County

    Things like that may get them interested enough to call.
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  • Profile picture of the author martyJames
    ah..YES , good idea David . Those little changes could make a difference- thanks - much appreciated
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  • Profile picture of the author danielsteven
    I would recommend making it personalized as well...
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  • Profile picture of the author Jason Kanigan
    Do people want leads? I think they want SALES!

    How you get there is by providing them with quality leads...but they don't care about that yet!

    "If you're having trouble finding customers and are sick and tired of waiting for that phone to ring, you can do something about it right now!

    "Think about this: could you use two more new customers a week?

    "Now multiply those 8 new customers a month by the average amount you invoice.

    "Would these dollars make a difference to you? This is a very conservative estimate of the sales dollars we can bring to you. Should we speak?"
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  • Profile picture of the author martyJames
    Thanks kaniganj , like this line: Think about this: could you use two more new customers a week . Excellent.

    Im in Australia and its interesting - the U.S. type sales copy seems very 'in your face' and puts people off and people are very 'scam' aware , so the wording is important.

    Thanks for the great ideas guys!
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  • Profile picture of the author Jason Kanigan
    Get your reader involved. Get them thinking about those extra dollars...what they'd do with them.

    Adjust the number of new customers you think they can get based on the industry. This is where research will help you out. 2 customers may be nothing in one field (eg. restaurants) but huge in another (custom homeuilders).
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  • Profile picture of the author bryson
    It has been my experience that cold emailing is a waste of time. I get email solicitation all the time and I don't even open them...delete.

    If you want better results, call them. Tell them you have a website that produces X customers per week and they can have exclusive access to them. Something like that.
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    • Profile picture of the author Deidra Renee
      Originally Posted by bryson View Post

      It has been my experience that cold emailing is a waste of time. I get email solicitation all the time and I don't even open them...delete.

      If you want better results, call them. Tell them you have a website that produces X customers per week and they can have exclusive access to them. Something like that.
      I was going to suggest calling them too, but I disagree that email marketing is a waste of time. I do it consistantly with good results. Try the changes via the advice you were given in the previous comments and you should get a better conversion rate.

      You definately want to let them know that you already have the leads, so they won't think you're just going to start trying to get them leads. I don't think too many people will pass up leads that are already available to them.

      What subject line are you using?
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      • Profile picture of the author martyJames
        Hi Deidra

        Subject line is:

        Hot Water Leads For Perth - Attention Sales Manager


        Maybe i should change it to:

        Hot Water Leads For Perth Available Now - Attention Sales Manager

        what do you reckon?

        Thanks again for all the useful tips everyone - much appreciated

        Cheers

        Marty
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        • Profile picture of the author Deidra Renee
          Originally Posted by martyJames View Post

          Hi Deidra

          Subject line is:

          Hot Water Leads For Perth - Attention Sales Manager


          Maybe i should change it to:

          Hot Water Leads For Perth Available Now - Attention Sales Manager

          what do you reckon?

          Thanks again for all the useful tips everyone - much appreciated

          Cheers

          Marty
          You definately want to take out *Attention Sales Manager*. I don't know what type of list you have but if you have their name, putting it in the subject line helps (for me it does)
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      • Profile picture of the author bryson
        Originally Posted by Deidra Renee View Post

        I was going to suggest calling them too, but I disagree that email marketing is a waste of time. I do it consistantly with good results. Try the changes via the advice you were given in the previous comments and you should get a better conversion rate.

        You definately want to let them know that you already have the leads, so they won't think you're just going to start trying to get them leads. I don't think too many people will pass up leads that are already available to them.

        What subject line are you using?
        I must be doing it all wrong. I tried email for google places that were not ranking and the respone I did get....wasn't nice.
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        • Profile picture of the author Deidra Renee
          Originally Posted by bryson View Post

          I must be doing it all wrong. I tried email for google places that were not ranking and the respone I did get....wasn't nice.
          You could have done it right and it just didn't convert. Email marketing works (in my opinion) but you have to consistantly do it and it takes time and sometimes you have to email a LOT of people before someone bites.

          It depends on your copy, subject line, and offer (like pretty much everything else lol) I wouldn't recommend it if you're looking for *fast* money, but I use it a lot.
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          • Profile picture of the author bryson
            Originally Posted by Deidra Renee View Post

            You could have done it right and it just didn't convert. Email marketing works (in my opinion) but you have to consistantly do it and it takes time and sometimes you have to email a LOT of people before someone bites.

            It depends on your copy, subject line, and offer (like pretty much everything else lol) I wouldn't recommend it if you're looking for *fast* money, but I use it a lot.

            I would be interested in seeing what you send out. Would you mind posting a sample?
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  • Profile picture of the author terip
    I agree with danielsteven. If that is the whole of your e-mail and if I were to read it, I would mark it as spam the first time I see it. Try to personalize your e-mails. You can also search for the person who owns the e-mail and send out a "Hi" first before actually laying out the message. This makes your message more believable and not just another spam text waiting to be put in the trash folder. For example, "Hi [name], ((then the message))" And always say thanks afterwards
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  • Profile picture of the author VegasGreg
    I also would say that emailing them won't get as many responses (good responses) as personal contact.

    A lot of small businesses (like plumbers) are small ma and pa style businesses and are not spending their time online. They often check their email once every few weeks, if that. If they do have a web presence with an available email, chance are their online marketing company set that up and the email is unmonitored or only seen by your marketing competition.

    (Obviously there is the exception to this, but I see that a LOT)

    Now if you insist on only sending emails, maybe try more of a friendly, referral offering.

    Something like, "Hey this is Marty over in Sydney... I have a guy that needs a plumber. Are you available?"

    Maybe give that first lead just as free referral. Then mention, "Hey, I get a lot of these referrals, would you be interested in taking all of them? Just give me $xx per lead and they are yours."

    At least something like that. If you did that same approach in person, you would probably close a very high percentage of contacts.
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    • Profile picture of the author martyJames
      another great idea- thanks Vegasgreg . In Australia there are few 'ma and pa' businesses left . Most business owners are VERY savvy and quite 'hard nosed', they need to be as business is competitive and tough . But i can personalise the email more , for sure . The idea of a free lead is GREAT - hadnt thought of that.

      Any ideas re the email Title?

      Thanks again guys . Hopefully these ideas are of use to many other warriors too

      Cheers

      Marty
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  • Profile picture of the author martyJames
    Hi Deidra

    Thanks for the reply. If i do not have their name , any suggestions for the title?

    Cheers

    Marty
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    • Profile picture of the author TJ Kazunga
      Hi Marty

      Some good advice but I actually call as I found the response a whole lot better.

      In addition, because of the (justified I believe) suspicion that SME's have when it comes to online marketing services in general, I give them free leads for a week or even a month (depends on how many you generate and your CPL of course...) so they can get "hooked".

      The problem with giving away one free lead is if that doesn't convert they'll assume all the leads will have similar results.

      During the free trial period I help them make sure they maximise the leads value - i.e. calling within 5 minutes of receiving it (even just to leave a message).

      Speak to them 4-6 times during that month and you have the beginnings of a good relationship.
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      • Profile picture of the author ahlexis
        I would change what is said in the email to something along the lines of:

        "I have potential customers waiting to hear back from you. These are people who are coming to me looking to do business with companies just like yours, people who have responded and already raised their hands and said they need (insert type of service here). Please get back with me so that I can provide you with a steady stream of additional customers and assist you in growing your business to its full potential."

        Earlier today I saw a pickup truck with a business name on the side pull up at the local post office. I walked over and struck up a conversation, asking them if they had a business card on them and just asking them how business is going and how they get most of their customers. Then I explained to them that I am able to provide additional customers by (I inserted my method here) at a very reasonable cost per customer. The response was extremely positive and they immediately wanted more information. It wasn't a planned thing where I was out with marketing materials at the ready, I just happened to see them while going to drop off a package to be shipped, so I will be getting back with them very soon.

        Since you already have leads coming to you it sounds to me like they are not understanding what you are offering. Instead of saying you are "looking to sign them up" say that you have customers waiting to hear back from them, customers you can provide on a regular basis who are eager to do business with them.

        Nobody wants to make a commitment in this economy for something that they see as an additional expense. And even though you might be charging per lead, they might not understand that due to the wording of "looking to sign up city name business", but every business wants more customers.

        Just my 95 cents (inflation).
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      • Profile picture of the author nownzen
        Marty, glad I read the thread, this would be my suggestion to get your foot in the door, by offering a few quality leads that they can "try" to see how good they are. Another option, since you have already invested considerable time, money and resources to generate the leads is to offer to do a revenue sharing scenario, whereby you provide the leads and they pay you either a flat AU$ amount or percentage of any sales made (get it in writing, even if informal). Email marketing works, but just remember, seems right now everybody and their grandmother (figuratively and literally) is trying to sell them some kind of online/internet/social media product or service and are a probably a bit skeptical - until YOU can win them over. Be tenacious, don't give up and don't give in but be willing to try different things. Also, avoid using cliche headlines and words that my be throwing your emails in their junk/spam folders (such as FREE). If you need to get the owners or principals name, most municipalities require any business or person using a d/b/a (doing business as) register with local or state agencies. You can often research this on the government websites and almost always free, and it will give you generally the complete names of owners, major shareholders, partners, managing partners, senior managers, etc. along with relevant contact information: addresses/phone numbers/websites/emails and the like. I use this all the time and it is so much easier to get any message across if you can use a name rather than: Dear Sir or Madam, To Whom It May Concern, Dear Fellow Business Owner et al. Best of luck and success in 2012
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  • Profile picture of the author bryson
    I still think for lead gen, calling is the best as you are giving instant value.

    Since you have a customer to offer them, it's a real benefit "right now" not a (in the prospects mind) maybe get some results after I spend 1-2k in 2-3 months.

    And by following TJ's advice, a business owner would be crazy not to accept a one month trial as it could mean thousands of $ in their pocket with zero risk.

    If someone called you up and offered you 2-3 exclusive (web design, SEO, etc) leads per day for 30 days as a free trial. What you say to them?
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  • Profile picture of the author Richard Tunnah
    I'd call them or maybe send a personal mail (as in post) to maybe 10 potential clients. Off them a free trial of x amount of leads. Explain you are only giving it to one client. If your leads are good then after the free trial they'll want more leads. You can work out a cost per lead then to charge the client.

    Rich
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    • Profile picture of the author Rus Sells
      Hey man! I'm waiting to her from you on Skype bro! lol

      Also good advice offering some trial leads. Many companies especially contracts have been BURNED by lead services providing crappy leads so they are leery to buy leads.

      Originally Posted by Richard Tunnah View Post

      I'd call them or maybe send a personal mail (as in post) to maybe 10 potential clients. Off them a free trial of x amount of leads. Explain you are only giving it to one client. If your leads are good then after the free trial they'll want more leads. You can work out a cost per lead then to charge the client.

      Rich
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