Demo Site Model and Direct Mail

9 replies
I am about to do a direct mail campaign using the demo site model from several other threads. The difference is I will not be finding interested people first and then building a site and waiting to see if they like it. I will have the site built first, tell them I can just put their info into it blah blah blah..

I've done direct mail before with good success, but I've read somewhere on the forum that putting a red *confidential* stamp on the letter makes conversion rates better (sometimes of course.) I handwrite all of my addresses and use real stamps (2) so I know about all of that, I'm just wondering if anyone has done the *confidential* stamp thing before.. Thanks "_
#demo #direct #mail #model #site
  • Profile picture of the author Deidra Renee
    With all the direct mail and offline *experts* one would think I would get a reply out of 51 views. Oh well, campaign will still be getting mailed out and don't ask for results. You didn't want to help me so screw you ROFL!! Just kidding, I'm a firm believer of you reap what you sow...which is why I reap so abundantly
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  • Profile picture of the author iAmNameLess
    Well that is because you're asking people that like to read instead of DO. You aren't going to get many replies when you're asking for real experience, especially when it's something in a limited area that a lot of people never dealt with.

    I have dabbled in direct mail but not much enough to know a difference in conversions with a red confidential stamp. I believ Ryan McKinney has a good direct mailing system down. We were talking a couple nights ago and I think he is getting like a 75% conversion but he's doing something different. Keep an eye out on his WSO on it.

    I would imagine a confidential stamp would work well... people always want to see what it is, so why not? The main thing is you're doing it, so congrats on that.
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    • Profile picture of the author Deidra Renee
      Originally Posted by iAmNameLess View Post

      Well that is because you're asking people that like to read instead of DO. You aren't going to get many replies when you're asking for real experience, especially when it's something in a limited area that a lot of people never dealt with.

      I have dabbled in direct mail but not much enough to know a difference in conversions with a red confidential stamp. I believ Ryan McKinney has a good direct mailing system down. We were talking a couple nights ago and I think he is getting like a 75% conversion but he's doing something different. Keep an eye out on his WSO on it.

      I would imagine a confidential stamp would work well... people always want to see what it is, so why not? The main thing is you're doing it, so congrats on that.
      Yeah, I kind of noticed that when people ask questions about real EXPERIENCE, they don't get that many responses. If I was to ask about theory (did it work for your uncle, or COULD it work type of things) the thread would blow up.

      Thanks for the response and I will check out the WSO when it is available.
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  • Profile picture of the author Jgregory
    Originally Posted by Deidra Renee View Post

    The difference is I will not be finding interested people first and then building a site and waiting to see if they like it. I will have the site built first, tell them I can just put their info into it blah blah blah..

    ...but I've read somewhere on the forum that putting a red *confidential* stamp on the letter makes conversion rates better (sometimes of course.) I handwrite all of my addresses and use real stamps (2) so I know about all of that, I'm just wondering if anyone has done the *confidential* stamp thing before.. Thanks "_
    That first part is not totally clear to me. You said, "your not finding interested people first.. I will build the site first". Not clear what you are doing, what form of mailing piece you are using. Every mail campaign has a large number of characteristics and they all work together, so its difficult to provide answers without all that information. Let's talk about the basics first, then the Confidential.

    The objective is lead generation. A lead is someone who raises their hand and says "I'm interested"... the CTA action. A mailing list is a bunch of suspects first, then you should be segmenting and profile suspects to find the best candidates... now you have a targeted list. IOW, segment on criteria such as category of business, geo-location, annual sales, number of employees and other indicators.

    The first mailing is a qualifier... the best prospects raise their hand, do the CTA and you followup immediately. And if you are doing small runs, strongly suggest you do followup phone calls to the entire short run list anyway. Higher conversions. Much higher.

    My first advice is always to use a targeted list to maximize response and lower your costs. The best fisherman catch the most fish because they know where the fish hang out, it's not how fancy their boat is. Simple B2B letters that are real and genuine are most effective when uses properly.

    Confidential Stamp

    This is a device that's been around a long time. It's shop-worn and overused. If you use this on standard flyer or advertising mail piece, it's a big negative. With personalized mail, I would only use this if there is already an existing relationship and then only if it's truly needed.

    The reaon is simple... "Confidential" can come across as a phony ploy, which is what it almost always is. So, if you sent me some mail with Confidential stamped on it, and I did open to find that in my own judgement/perception it is not really Confidential... what would I think about the sender?

    What is it that could be inside that is really Confidential in a lead generation mail piece? Authentically confidential information is something like legal notices, or a loan application denial. These are business targets, not consumers being lured into a sweepstakes contest, so being authentic is my advice... Don't use Confidential.

    I've had clients where I made only 2 changes and we tripled response rates. One of those changes was removing the Confidential stamp on the envelope.

    There's a long list of other devices to get higher open rates, you just have to test. And some are not appropriate, even for personalized mailings.

    If you are hand addressing... and you should also be targeting your list first, and doing the proper mail-merge personalization, here's the shortlist of what is working for my clients... those doing small runs of personalized letters and making followup phone calls to the entire list after 48 hours.

    • Use really high quality envelopes. Thicker paper. Ivory linen embossed works well. matching paper.
    • You can use an commemorative stamp, not the everyday first class.
    • Hand addressed to recipient by Contact Name, but not job title
    • No return address. The USPS will get it there if you have a correct address.
    Nothing else on the envelope.

    All the reasons for higher response rates are too many to list for the campaigns I create... and each campaign fits the business model, the pricing model, and the value proposal offered to be a match for the target list. No two are identical. I'm referring to business to business communication as a personal letter. Not flyers or advertising. The contents are a mail-merged customized letter or other content done in a variety of ways and all pointed directly to the named individual. There is a definite, specific value proposal offered with the right hook to get the CTA.

    If you will go through this thread, link is below, you will find many people here doing variations of small run customized mailings for lead generation with great success.

    List of WF Direct Mail Posts in I love Direct Mail thread


    The most important advice I can give any new direct mail marketer on this forum... don't get hung up a specific all-purpose device like a Confidential stamp or even hand addressing. The basics, with all their minor details will get ignored while you hunt for some secret sauce or push button solution. Same advice for all lead generation... direct mail is highly effective when done well, and so is effective cold calling on the phone when its done well. It's the message you deliver and how it resonates with the target's pain point. And a basket of methods to get that message to the right targets is better than one single method.

    Best regards,
    Jan Gregory
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    • Profile picture of the author MRomeo09
      My suggestion as well would be think of this as a campaign not just a direct mail letter. I mean if you've dug out the right prospects then more than likely your return will be greater mailing a multi-step campaign than digging out more prospects and scatter shotting them.

      Especially with your skill set in telemarketing, this will be like shooting fish in a barrel. 2-3 step direct mail campaign followed up by a call to them and if you've done it right you could be hitting a 10% conversion rate or higher. Think about different media as well, postcards, lumpy mail, etc.

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    • Profile picture of the author Deidra Renee
      Originally Posted by Jgregory View Post

      That first part is not totally clear to me. You said, "your not finding interested people first.. I will build the site first". Not clear what you are doing, what form of mailing piece you are using. Every mail campaign has a large number of characteristics and they all work together, so its difficult to provide answers without all that information. Let's talk about the basics first, then the Confidential.

      The objective is lead generation. A lead is someone who raises their hand and says "I'm interested"... the CTA action. A mailing list is a bunch of suspects first, then you should be segmenting and profile suspects to find the best candidates... now you have a targeted list. IOW, segment on criteria such as category of business, geo-location, annual sales, number of employees and other indicators.

      The first mailing is a qualifier... the best prospects raise their hand, do the CTA and you followup immediately. And if you are doing small runs, strongly suggest you do followup phone calls to the entire short run list anyway. Higher conversions. Much higher.

      My first advice is always to use a targeted list to maximize response and lower your costs. The best fisherman catch the most fish because they know where the fish hang out, it's not how fancy their boat is. Simple B2B letters that are real and genuine are most effective when uses properly.

      Confidential Stamp

      This is a device that's been around a long time. It's shop-worn and overused. If you use this on standard flyer or advertising mail piece, it's a big negative. With personalized mail, I would only use this if there is already an existing relationship and then only if it's truly needed.

      The reaon is simple... "Confidential" can come across as a phony ploy, which is what it almost always is. So, if you sent me some mail with Confidential stamped on it, and I did open to find that in my own judgement/perception it is not really Confidential... what would I think about the sender?

      What is it that could be inside that is really Confidential in a lead generation mail piece? Authentically confidential information is something like legal notices, or a loan application denial. These are business targets, not consumers being lured into a sweepstakes contest, so being authentic is my advice... Don't use Confidential.

      I've had clients where I made only 2 changes and we tripled response rates. One of those changes was removing the Confidential stamp on the envelope.

      There's a long list of other devices to get higher open rates, you just have to test. And some are not appropriate, even for personalized mailings.

      If you are hand addressing... and you should also be targeting your list first, and doing the proper mail-merge personalization, here's the shortlist of what is working for my clients... those doing small runs of personalized letters and making followup phone calls to the entire list after 48 hours.

      • Use really high quality envelopes. Thicker paper. Ivory linen embossed works well. matching paper.
      • You can use an commemorative stamp, not the everyday first class.
      • Hand addressed to recipient by Contact Name, but not job title
      • No return address. The USPS will get it there if you have a correct address.
      Nothing else on the envelope.

      All the reasons for higher response rates are too many to list for the campaigns I create... and each campaign fits the business model, the pricing model, and the value proposal offered to be a match for the target list. No two are identical. I'm referring to business to business communication as a personal letter. Not flyers or advertising. The contents are a mail-merged customized letter or other content done in a variety of ways and all pointed directly to the named individual. There is a definite, specific value proposal offered with the right hook to get the CTA.

      If you will go through this thread, link is below, you will find many people here doing variations of small run customized mailings for lead generation with great success.

      List of WF Direct Mail Posts in I love Direct Mail thread

      The most important advice I can give any new direct mail marketer on this forum... don't get hung up a specific all-purpose device like a Confidential stamp or even hand addressing. The basics, with all their minor details will get ignored while you hunt for some secret sauce or push button solution. Same advice for all lead generation... direct mail is highly effective when done well, and so is effective cold calling on the phone when its done well. It's the message you deliver and how it resonates with the target's pain point. And a basket of methods to get that message to the right targets is better than one single method.

      Best regards,
      Jan Gregory
      What I meant about not finding people interested first is..in the demo site model some people say they go around (call, email, etc) to see if the person would like a demo site and then go build it as where I will already have the site built for a specific industry and just send them to the link to see it, and then customize it to their actual business later.

      I pretty much do my envelopes the way you suggest, but I have only been using the standard gold envelopes (depending on the size of my letter/message. So I will look into the envelopes that you suggest. I always do small campaigns and get a least one client from them, so your suggestions (and that thread) could double my profits, so I will definitely look into it.

      Thank you for your response, I will be taking a look at that thread. I am not new to direct mail, just wanted to know if the Confidential stamp increases conversion rates or not. I am ALWAYS looking for ways to increase my knowledge on different lead generation methods whether it be cold calling, emailing, etc.. Thanks
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  • Profile picture of the author sam m
    Yes the Red stamp will get you higher conversion also
    Red letters on the mailings

    I am real offliner plus the red letters work for my own offline bussiness
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  • Profile picture of the author Eddie Spangler
    I can only add this as a biz owner. If someone sends me a letter as you described in your op I would likely open it. HOWEVER You better put something pretty impressive inside!
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    Promise Big.
    Deliver Bigger.
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    • Profile picture of the author Jgregory
      You've gotten some good advice here from several... you don't have to overdo the special effects with direct mail. The power is in a compelling, engaging message that resonates with the recipients pain... related to your solution.

      This is a letter format your using and not a flyer. And if the content isn't truly, authentically Confidential... you can go down in flames with many recipients even if they do open it. That was the original question for this thread... "do I use it or not?", you asked. I've qualified my answer above with the few circumstances where it might fit, depending on campaign objectives and content. Many focus are these devices in getting the enveloped opened... Okay so what, it's open now and your credibility is shot when the content is not remotely confidential. The question remains what have you gained with the Confidential tamp vs what you might lose promoting websites with Confidential on the envelope? Your credibility.

      Flyers or letters, my advice remains the same... if the message and the contents are not truly confidential, don't use it if you wish to be taken seriously. How could an offer to build a website possibly be construed as Confidential? Unless you have some hook I can't see, your letter would hit my round file in a heartbeat, and I'd remember your name if you ever did call back. The smart and prudent buyers are the ones with the money to spend in this "Forever Recession" as Seth Godin calls it, if you want to get their business, I recommend sincerity, authenticity, professionalism, and then delivering results. These first two are what get you my ear in the first place, so they are paramount. Real buyers with money to spend are calling the shots and they have plenty of choices

      @mRomeo reiterates the solid advice to target carefully and then followup over time. The standard industry stats for multiple followups have proven out over decades of sales and marketing... followup up is smart... more mail and followup phone calls to the same list. If you have the right list, getting to the 5th level of "touches" will usually boost your response and conversion an overall 400% to 500% for the entire campaign. Thats where the finish line is so stick with the good list and work it. Not just any list, rather a truly segmented and profiled target list matching your offer

      Mr Romeo points you in the direction of smart marketing, not just direct mail devices such as stamps, colors, or lumpy mail techniques. We are talking about B2B marketing not consumers. You can also shotgun 5000 postcards to every business in town too. In direct mail, like any other method, you make a choice and go with it. Post cards are easier on the creative side for the work, especially visually and work really well with standard offers condensed in 1 headline. "Free Xrays and Spinal Tuneup" "Buy one Pizza and get one Free every Tuesday"

      SEO services and your websites, on the other hand, take more explaining and the letter format works very well. Want to succeed with letter format. you are writing good content to send your marketing message. There are many details to customized personalized letters and content. Writing well is the first and most important. The letter format is worth the time investment to get it right because the ROI is outstanding when you do get it right... and the lower dollar investment fits a small marketer's budget.

      Best of luck with your campaign, Deidra.

      Regards,

      Jan Gregory
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