Selling Pallets help, please

3 replies
Hey guys,

Long story short - I have been brokering a deal over a particular waste item between a buyer and a seller. The seller, in addition to dealing in this waste item, also is a pallet manufacturer. It turns out, the majority of what my seller can do focuses on pallets. My buyer could very potentially (and probably will, based on a meeting last week) turn into a major pallet buyer (well, 2,000 a week.)

I got to thinking about ways we could grow this. A major rule of thumb that I like that Frank Kern talks about is "if you can do it once, you can do it again, and again."

So, I have researched into the industry that my buyer is in, and found a number of these manufacturers within a 300 mile or so radius. I even found 8-10 different locations for the same company. I have learned that each location is independently ran, so, even though it's the same company, each one has it's own operational guidelines, accounting practices, and vendors.

This one company I am looking at has a website with an email address for each plant manager (who will probably make the ultimate decision.) There is a general phone number that will probably never go to him (he's in the plant all day cracking out product.)

Because this 8-10 location company is a pretty good sized deal, I feel that if I could get into all locations, I'd have a very profitable side line.

What could I do, specifically with email (and maybe direct mail) marketing to see if we could get into their business? This may not be as impossible as it seems, because the potential buyer for these 2,000 weekly pallets has had one provider for a long time, yet their price and quality is ship-shod, and we beat them on both.

Thanks for any suggestions.

Jeremy
#pallets #selling
  • Profile picture of the author Jason Kanigan
    So you have the name of the person you want to talk to, and a phone #?

    Call and ask for the person. They'll transfer you or give you the #. If reception asks you what it's regarding, just say "I have a quick question for him." If pushed, add "about pallets." They'll send you along.

    If the person doesn't answer, leave this message:

    "Hi, this is Jeremy James. I have a quick question for you. It's ____ o'clock right now and I'll be in my office/available until _____ o'clock. You can reach me at ###-###-####. Thanks!"

    This message typically gets 2/3 callbacks because people are so curious. DO NOT get into details in your message, because it will let them cubby-hole you and screen you out. You want them to call you back so you can talk.

    Whether they answer the initial call or phone you back, you'll get the "What's this all about?" question and can move right in with:

    "Appreciate the question. Well, you and I have never met, but I have quick question for you. Do you have any waste pallets that you'd like to get rid of?"

    First of all, you'd like to pick them up for free if you can, right?

    If they want to charge you a rate, they'll tell you and you can work that out...but try to get them for free first.

    In response to this question they may also tell you that someone else is getting them already.

    "Oh, OK. Thanks for sharing that with me. Say, before I go, could I ask one more question? (Yes) Is there any reason you'd ever want someone else to come and pick those pallets up?"

    If they give you any reason, that's your opening. Otherwise, don't fight. Call them back in 3 month intervals to see if anything has changed.

    I've been a plant manager several times and was HAPPY to get calls. Nobody ever called me except the higher-ups wanting numbers, and the odd supplier.
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    • Profile picture of the author Aaron Doud
      Originally Posted by kaniganj View Post

      I've been a plant manager several times and was HAPPY to get calls. Nobody ever called me except the higher-ups wanting numbers, and the odd supplier.
      I think all managers regardless of industry like getting real calls. Not bad cold calls but real calls like the one you outlined. A conversation where the guy on the other end knows that he has something of value for me and wants to make it a win win situation. If I need it now or in the future maybe I will tell them.
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  • Profile picture of the author chicka
    it's best to do real calls to managers. be transparent and inform both parties of the benefits they could get therefore creating a win win situation on every transaction/ deals you make.
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