My telemarketing opinions
Hi all.
Love love LOVE! the warrior forum BTW
I have been reading through the forum when ever i can the last few weeks.
I am ATM a contract telemarketer. Looking to sell my own stuff now, but that is another topic.
I started telemarketing just to make money while looking after my kids. We were struggling, so I just wanted to make money.
Came to realize that in 2 hours a day of making calls while my kid slept, I made as much money as i did in a day slaving away in a factory, and i loved it. I found what i was born to do.
Some of the talk on sales on this forum had me baffled though, ( and enlightened) and i wanted to bring it up to discuss.
Why do you bother setting up face to face meetings?
(note: perhaps some do require this let me know for discussion sake.)
I have sold print advertising, online advertising, websites, lead gen packages, sales training, events etc.
I have never had to have a meeting. Everything can be done on the phone, email and fax. AND I can remember a handfull of times being asked to come in for a meeting.
DONT SELL THE MEETING!
That is just as hard as selling your product in the first place. Sell your product first. Don't mention a meeting.
If a business owner says, "can you come and see me to talk this over ?", all you need to say is .."look, these days with emails and the internet, i can give you instantly everything you need to see and know. I can give you examples pretty much any thing you want to know right now, i can send you in an email that will answer your question."
Be honest and open from the start, save this person time. Because if they had a meeting with me, i would have to say the same s..t again that i had already said on the phone. Fact.
As a salesperson, you need to listen, and you need to ask the right questions.
What is it that they are unsure of and need to know to make their decision? Talk their language, don't talk technical confusing mumbo jumbo unless they ask.
I always give my clients my mobile no, and welcome them to call or email me anytime with question. Generally they email me with questions rather than call, and a few days after first contact, i close the deal, or they don't want it. Big deal. Find out why they did not want it, accept it, or call for a friendly chat 6 months down the road, they may have not been ready then.
In the time it takes you to travel and have a meeting with your client you sold an appointment to, you could have made many more sales.
Thanks for reading.
Love love LOVE! the warrior forum BTW
I have been reading through the forum when ever i can the last few weeks.
I am ATM a contract telemarketer. Looking to sell my own stuff now, but that is another topic.
I started telemarketing just to make money while looking after my kids. We were struggling, so I just wanted to make money.
Came to realize that in 2 hours a day of making calls while my kid slept, I made as much money as i did in a day slaving away in a factory, and i loved it. I found what i was born to do.
Some of the talk on sales on this forum had me baffled though, ( and enlightened) and i wanted to bring it up to discuss.
Why do you bother setting up face to face meetings?
(note: perhaps some do require this let me know for discussion sake.)
I have sold print advertising, online advertising, websites, lead gen packages, sales training, events etc.
I have never had to have a meeting. Everything can be done on the phone, email and fax. AND I can remember a handfull of times being asked to come in for a meeting.
DONT SELL THE MEETING!
That is just as hard as selling your product in the first place. Sell your product first. Don't mention a meeting.
If a business owner says, "can you come and see me to talk this over ?", all you need to say is .."look, these days with emails and the internet, i can give you instantly everything you need to see and know. I can give you examples pretty much any thing you want to know right now, i can send you in an email that will answer your question."
Be honest and open from the start, save this person time. Because if they had a meeting with me, i would have to say the same s..t again that i had already said on the phone. Fact.
As a salesperson, you need to listen, and you need to ask the right questions.
What is it that they are unsure of and need to know to make their decision? Talk their language, don't talk technical confusing mumbo jumbo unless they ask.
I always give my clients my mobile no, and welcome them to call or email me anytime with question. Generally they email me with questions rather than call, and a few days after first contact, i close the deal, or they don't want it. Big deal. Find out why they did not want it, accept it, or call for a friendly chat 6 months down the road, they may have not been ready then.
In the time it takes you to travel and have a meeting with your client you sold an appointment to, you could have made many more sales.
Thanks for reading.