What's the best way to take paypal payments via cold call?

We call this an "assumptive close", its a technique that "you" just happen to do naturally.

Some people are natural born salesman.

I have tried to advise many wanna be paypal closers that they are losing more than half their closes over doing it that way... but they dont generally listen.

I dont know what the fear of checks is all about. The information they give you on the phone is no different than the information that would appear on the front of a check if they mailed it to you, and you can tell them that too!

If you get a check objection like "Im not sure if Im quite comfortable giving my checking numbers over the phone...", just casually say...with a chuckle...: "I understand lol, alot of people feel that way at first, but when you think about it..., the info you are submitting over the phone is really the exact same information that would appear on the front of your check if you mailed it....does that make sense?"

8 times out of ten they are going to say "Yeah it does actually...", particularly if they are invested enough to have went all the way to the close with you.

So you let them answer, then say "Great! Like I was saying...", and go back to your close.

"Why dont I just mail it then...?"

"Well you could, the only problem is that, right now our prices are cut in half , and if you mailed it in, by the time it got here the sale would more than likely be over...be over and I would have to charge you full price... Did you want to take advantage of the discounts while we have them available?"

Then shut up... till they respond.

"Well can you hold it for me if you know its in the mail?"

"Unfortunately not, however..., and Im not technically suppose to do this but, I COULD take the information down and post date the billing until the date you choose, as long as it isnt more than a week or so out...that way you could reserve your special price. Now, (admittance of guilt) , I wont be able to start your work unfortunately until you are billed, but at least this way you could reserve your special price... Would that help you out Nancy?"

Wait for an answer...its probably gonna be by now "Awe I guess I'll just go ahead and pay, I got your number... What do you need the account number first...?"

Close em down.



Its actually a hold up for alot of people who subconsciously keep themselves from selling because they are feeling unsure about some aspect of their pitch...the solution is just to get on and work the kinks out,,,

Someone put up a picture of a man being fired from a cannon the other day with the caption "The boom isnt scary at all, its the anticipation of it that causes anxiety".

Og mandino says that action makes the lion of terror into the ant of equanimity.

We can feel a sense of anxiety about the prospect of taking action, just like waiting for a fight after school, but when the arms start swinging the anxiety goes away... Og says when we get into action the flutters of anxiety disappear.

Thats why "I will call on ten prospects, while the failure stands trembling at the doorway of the first , pondering what he will say..."

Anticipating getting on the phone is much harder than actually being on it.

It seems that many of us assume that something may be a problem before it actually becomes one. You assume that it may be more difficult to have a client pay using paypal so you spend a great deal of time searching for an answer to a question that hasn't come up.

I use paypal almost exclusively and it's never really presented itself as a problem. More often than not, especially on a one call close, you are more likely to hear "I don't like to give my cc info on the phone" and now you've got that issue to deal with.

Simply incorporate the reason you use paypal into your closing for the order statement. Something along the lines of:

"Joe, I'm going to email you a link to our payment page. You'll see we use paypal because we understand how important it is to never expose your credit card information..."

All you have to do, just like any other element of the sales process, is let the prospect know why what you are asking of them is in their best interest.