Yeah, so, ummm G'bye GoDaddy hello Name Cheap

Hey Don! Yes, GoDaddy does make it hard for you to do just about anything! BUT, the support from NameCheap will get you through it. Contact NameCheap first, and tell them your situation. They will tell you how to make the conatct to GoDaddy, and what to tell them for it to operate as smooth as possible. First off, talk to NameCheap about the transfering fee. I know each domain (.com) are around $10 per domain, BUT, that renews your domain for a year, and also gives you free WhoIs protection. Their transfer process is free, they just make you add the extra year so they will keep you as a client. Though, if they are expiring anyway then I say DO IT! A few cents cheaper than GoDaddy, and free WhoIs protection! and ACTUAL SERVICE!

They really don't. I think the phrase "Makes it hard" just means that the person didn't quite know how to do it the first time and needed help.

There are 2 sides to a transfer. The gaining registrar and the losing registrar (in this case, Go Daddy). All that needs to happen in the losing registrar account:

1) Ensure your whois contact details are up to date for the ADMIN contact . If need be, only update email address for admin (ignore other info if it is not up to date; it is often less hassle if you update other info AFTER the transfer).
2) Unlock the domain
3) Get the authorization code (some also call this an EPP key).

The gaining registrar initiates the request, technically (a domain transfer is a "pull" and not a push). This is usually done automatically when transfer is purchased. You will then input the auth code into whatever screen the gaining registrar has for that purpose, which is "generally" sufficient to accept a transfer. Sometimes the gaining registrar will send a special code of their own. This is different than the Auth code and is the reason that you updated the admin email with the losing registrar (step 1, above).

There are regulations concerning transfers of a domain that are outside of Go Daddy's (or any registrar's) control: this is a 60 day lock that occurs after change of ownership or new registration. This helps mitigate domain hijacking. But due to misunderstandings of the process, some people play "Blame the registrar" and say that "xyz registrar is locking my domain"... BLEH, we know it's a pain, but these walls are here for your protection

Hope this long-winded (and off-topic) explanation helps.

For what it's worth, my reseller account is through godaddy and I operate as my own "sort of" registrar and hosting company (although still technically through them, and they provide support). I keep my prices cheaper than them Unfortunately I only make pennies on domains lol.

Thanks,
-Kevin

ResellerClub came and visited me at my office about a month ago. They sent a manager, a vice president, and their programmer. This company is from India so it was even more surprising. That was the coolest thing I've seen and I was surprised that they thought my business was enough to warrant a visit and it impressed me.