Handling Prospects like these

14 replies
...initial pitch..

Prospect: "How much is this?"
Me: "Depending on your requirements it will cost approximately $X-Y"
Prospect: "Ok come see me tomorrow and show me what you can do"
Me: "How about I send you an email and you can take a look and we can follow up on that"
Prospect "*i kinda forgot what he said but he said something like meeting up is more respectable and that i want his business and I should do that etc*"
Prospect: "Ok we'll contact again"

It's some burly guy and I'm puzzled if this is the sort of client i should just "forget it" or this is the kind of client that will appreciate you coming down, and may open up a door of opportunities for me. What are your opinions?

(Anyway it was communicated in my 2nd language which i totally isn't fluent in)
#handling #prospects
  • Profile picture of the author Rearden
    Run the appointment and see what happens.

    Worse case you lose time and gas; best case you make money.

    Either way you'll gain experience.
    Signature
    David Duford -- Providing On-Going, Personalized Mentorship And Training From A Real Final Expense Producer To Agents New To The Final Expense Life Insurance Business.
    {{ DiscussionBoard.errors[6884663].message }}
  • Profile picture of the author Kreator517
    Sounds like your prospect is just an "Old School" sort of chap who prefers to seal a deal with a chat and a handshake.

    FYI, My Best long-term SEO clients are the ones who I met and pitched at their place of business.

    You can build a much stronger business relationship with someone who you actually see and interact with as opposed to shooting dry emails back and forth.
    Signature
    THE SEO SUPERIORITY SERVICE WSO!

    Superior SEO , Expert SEO Services, seo experts

    "On Every Call a Sale is Made.... Either you Sell them, or they Sell you on why they can't Buy"
    {{ DiscussionBoard.errors[6884696].message }}
  • Profile picture of the author Unisons
    Sounds good. I've been relating this sort of customer as "hell" as mentioned by some warriors where they dont seem interested yet they wish to see you there for the sake of seeing you.

    Agreed with Rearden, nothing to lose. Only hope he doesn't mind my name card isn't ready. I'll see how it goes.
    {{ DiscussionBoard.errors[6884717].message }}
  • Profile picture of the author PsycFa
    This happens when you deal with "babyboomers".. They demand more respect and face to face meeting is the way too go.

    Trust me, they might sound blunt on the phone but when you meet them in person, you will see that they are quite approachable. Just play your cards well and you will be set.

    You can't expect a specific kind of answers from your prospects; assess how they react to your questions and the answers and you can prepare your action plan. I like that he told you what he is expecting, it makes your job way easier. So implement "create buzz and increase reputation" for his business in your action plan as he likes higher status and being respected, so play along that line..
    Signature

    The aim of marketing is to make selling superfluous. The aim of marketing is to know and understand the customer so well that the product or service fits him and sells itself.....

    {{ DiscussionBoard.errors[6884997].message }}
  • Profile picture of the author Claude Whitacre
    Originally Posted by Unisons View Post

    ...initial pitch..

    Prospect: "How much is this?"
    Me: "Depending on your requirements it will cost approximately -Y"
    Prospect: "Ok come see me tomorrow and show me what you can do"
    Me: "How about I send you an email and you can take a look and we can follow up on that"
    Prospect "*i kinda forgot what he said but he said something like meeting up is more respectable and that i want his business and I should do that etc*"
    Prospect: "Ok we'll contact again"

    It's some burly guy and I'm puzzled if this is the sort of client i should just "forget it" or this is the kind of client that will appreciate you coming down, and may open up a door of opportunities for me. What are your opinions?

    (Anyway it was communicated in my 2nd language which i totally isn't fluent in)
    You said that english is your second language, so perhaps I'm misunderstanding.

    The guy says "OK, see me tomorrow" and you argued with him?
    If the prospect was local, and you sell a service for more than $500...why wouldn't you want to see him?

    Maybe your product is inexpensive, and doesn't warrant a trip. Maybe the prospect is many miles away.

    What I might have said was "I'll see you tomorrow. To make our time together more productive, let me ask a couple of questions..." and then ask a few questions to determine if this is a qualified appointment.

    Of course, there may be several reasons why seeing a prospect in person is something you don't want to do.
    Signature
    One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

    What if they're not stars? What if they are holes poked in the top of a container so we can breath?
    {{ DiscussionBoard.errors[6886410].message }}
  • Profile picture of the author vndnbrgj
    I don't understand why you argued about meeting with him as well. ????

    Oh no, heaven forbid you have to meet with a prospect. You should be trying to get face to face appointments in your local area!
    Signature
    Life Begins At The End Of Your Comfort Zone
    - Neale Donald Wilson -
    {{ DiscussionBoard.errors[6886447].message }}
  • Profile picture of the author Rearden
    Hey, sometimes you get shocked in a sea of "No's" when somebody actually invites you to do a pitch.
    Signature
    David Duford -- Providing On-Going, Personalized Mentorship And Training From A Real Final Expense Producer To Agents New To The Final Expense Life Insurance Business.
    {{ DiscussionBoard.errors[6886583].message }}
  • Profile picture of the author Eddie Spangler
    Funny I saw a post in small business owners forum earlier today, wonder if they are related...

    Handling Salespeople Like These
    So I get a phone call from this guy offering some internet marketing services. I ask him how much and he starts telling me that it varies
    depending on exactly what I needed and he gave me a range.

    I figured that it was something within my budget if it was any good so I tell him to come on in at which point he starts getting flaky and says he wants to just email me some info. I tell him that If Im going to invest that kind of money I want to see someone face to face and look in his eyes.

    Should I just "forget it" or is this the kind of person that will actually be around to help me long term. I mean if he is not anxious to see me after I gave him the green light how motivated will he be to do a great job? What are your opinions?
    Signature
    Promise Big.
    Deliver Bigger.
    {{ DiscussionBoard.errors[6886681].message }}
    • Profile picture of the author wally247
      Originally Posted by Eddie Spangler View Post

      Funny I saw a post in small business owners forum earlier today, wonder if they are related...

      Handling Salespeople Like These
      So I get a phone call from this guy offering some internet marketing services. I ask him how much and he starts telling me that it varies
      depending on exactly what I needed and he gave me a range.

      I figured that it was something within my budget if it was any good so I tell him to come on in at which point he starts getting flaky and says he wants to just email me some info. I tell him that If Im going to invest that kind of money I want to see someone face to face and look in his eyes.

      Should I just "forget it" or is this the kind of person that will actually be around to help me long term. I mean if he is not anxious to see me after I gave him the green light how motivated will he be to do a great job? What are your opinions?
      Did you make that up?


      IT'S THE SAME GUY....hahahah
      Signature
      {{ DiscussionBoard.errors[6887079].message }}
    • Profile picture of the author Claude Whitacre
      Originally Posted by Eddie Spangler View Post

      Funny I saw a post in small business owners forum earlier today, wonder if they are related...

      Handling Salespeople Like These
      So I get a phone call from this guy offering some internet marketing services. I ask him how much and he starts telling me that it varies
      depending on exactly what I needed and he gave me a range.

      I figured that it was something within my budget if it was any good so I tell him to come on in at which point he starts getting flaky and says he wants to just email me some info. I tell him that If Im going to invest that kind of money I want to see someone face to face and look in his eyes.

      Should I just "forget it" or is this the kind of person that will actually be around to help me long term. I mean if he is not anxious to see me after I gave him the green light how motivated will he be to do a great job? What are your opinions?
      Absolutely Brilliant Joke.
      Signature
      One Call Closing book https://www.amazon.com/One-Call-Clos...=1527788418&sr

      What if they're not stars? What if they are holes poked in the top of a container so we can breath?
      {{ DiscussionBoard.errors[6887618].message }}
  • Profile picture of the author wally247
    I don't see the problem.


    SOOOOOO many people are out there ripping people off...this dude just wants to make sure that you are a normal guy who is going to do the work for him.

    I don't blame people for not wanting to never meet with someone in person, then send them money.


    Just meet the guy and get your check.
    Signature
    {{ DiscussionBoard.errors[6887072].message }}
  • Profile picture of the author trieuphu
    I love WF,great way to start off the day
    {{ DiscussionBoard.errors[6887135].message }}
  • Profile picture of the author PatrickIcasas
    Wow you nearly ruined your sale right there. Being flaky like that gives the impression that your service might not be genuine, or that you don't really want the customer's business.
    Signature

    Write. Edit. Rinse. Repeat.
    http://patrickicasas.com

    {{ DiscussionBoard.errors[6889660].message }}
  • Profile picture of the author Unisons
    I didn't argue with him. English is my first, but I'm not typing my 2nd language on the forums of course..

    Anyway learned quite a bit from this new perspective , thanks a lot guys!
    {{ DiscussionBoard.errors[6889773].message }}

Trending Topics