Script creation
1)How much time does it take you to draft the script
2)Over how many calls do you test the script?
b)how did you come to the conclusion that your number/methodology worked?
3) What is your own process for refining the script, is it merely trial and error (ok well, 8/10 people didn't like that line, let's change it) or is there a more involved process? What if the leads were extremely limited?
I have never written a working script before, so honestly I cannot answer my own questions unforunately.
Thanks
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