Delivering Sales Letter Personally

21 replies
One of the next ventures I will be taking on is mobile apps marketing for restaurants. I will be hand delivering a sales letter along with a Free Report elaborating on the importance of the sales letter. Along with the sales letter will be a $1 bill attached as an incentive for reading the sales letter and report.

I have 10 restaurants that I have a demo app made for that I will be hand delivering this material to in a week. I understand that it is highly important to increase my numbers because it is a numbers game, but this is just an experiment. The person whom I outsource the mobile app development to makes the demo sites for me for free so if I have a list of 100 restaurants I'll receive 100 demo apps.

I would like to receive some feedback on the sales letter and report that I have produced. I'm new at direct marketing so I'm not sure if I am approaching this correctly or not.

Attached are the sales letter and free report.

Thanks in advance,

Abel Morales
#delivering #letter #personally #sales
  • Profile picture of the author vndnbrgj
    I haven't read your sales copy.

    But, as with all marketing material, you have to define what its purpose is.
    You also have to make sure it generates interest.

    Doing what you said, it's like sending a salesmen to prospect and when he gets there he just hands them. a brochure. Doesn't say a word.

    Why are you even considering this approach? What is the big deal with the report?
    Why can't you go there to pitch? Go there to get a check?
    Why are you making the effort of going to a restaurant, meeting with the decision maker (who is the only one the report should go to) and just handing a report?

    Use the report as a follow up for deals you don't close.
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    • Profile picture of the author abelamorales
      Originally Posted by vndnbrgj View Post

      I haven't read your sales copy.

      But, as with all marketing material, you have to define what its purpose is.
      You also have to make sure it generates interest.

      Doing what you said, it's like sending a salesmen to prospect and when he gets there he just hands them. a brochure. Doesn't say a word.

      Why are you even considering this approach? What is the big deal with the report?
      Why can't you go there to pitch? Go there to get a check?
      Why are you making the effort of going to a restaurant, meeting with the decision maker (who is the only one the report should go to) and just handing a report?

      Use the report as a follow up for deals you don't close.
      Thanks for your reply. It would be completely moronic if I only hand delivered the material and walked away, wouldn't you think? I definitely plan on chatting with the owner and explore their problems to show them a solution.

      The material serves a great purpose by giving them a reminder and more information on reasoning why they should purchase the mobile app -- Ultimately, the mobile app will increase loyalty and sales.

      Now, let me answer your questions.

      o My mentor has previously used this approach and it worked very well for him. Personally, people respond better when they have a face to face interaction versus having a conversation over the phone.

      o My sole purposes is to meet with the owner, pitch what I have and give him the material for even more factual information. The report basically informs the owner the benefits of having mobile apps and also factual statistics of using mobile apps. If we can make an agreement right there and then, then of course I will pick up a check.

      Thanks again for your response, however I thought it would have been a given that if I have the opportunity to speak to the owner, I will absolutely pitch what I have to offer or else I would dress up as a mailman and work for UPS.
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      • Profile picture of the author kenmichaels
        Originally Posted by abelamorales View Post

        Personally, people respond better when they have a face to face interaction versus having a conversation over the phone.
        .... Sigh .... That is a tired, old, unfounded argument. Unless, when you
        said personally, you meant in YOUR personal experience.

        if so, ignore the sigh.

        Originally Posted by abelamorales View Post

        I thought it would have been a given that if I have the opportunity to speak to the owner,
        This forum is full of people of all calibers... what is a given to you...
        would never even be considered by others.
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      • Profile picture of the author Mwind076
        Originally Posted by abelamorales View Post


        o My mentor has previously used this approach and it worked very well for him. Personally, people respond better when they have a face to face interaction versus having a conversation over the phone.
        I'm with Ken...if this is your PERSONAL experience, then so be it.

        If this is what you think is true, you've seen it done wrong or you have not done it right. From setting appointments to landing our own clients in the same city or even across the country...phone conversations have proven very effective for our business.

        The fact that we've been in business for 8 years proves your statement wrong. I've never set foot out of my door to "work" in 8 years, it's all done via phone.
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  • Profile picture of the author kebertt
    Definitely recommend the walk-in approach if you are developing a demo app - that way you aren't wasting your/developer's time creating apps that don't even get seen by a decision maker.

    On that note, I wouldn't focus as much of your efforts on the report when you have the owners attention in person. Pitch your product (mobile app), show it to them in a creative way (ex: give them the link on their phone so they experience it themselves), and tell them how it will benefit their business. Leave them sales letters/reports to review after you have communicated with them. My point is don't focus so much of your efforts on perfecting your report, your first impression while pitching is what I would be getting ready for the most.

    I also think your biggest problem you're going to run into is finding restaurant owners available to talk. Have you considered what time of day you will be doing walk-ins?
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    • Profile picture of the author Claude Whitacre
      Abelamorales: I want to make sure I understand this, because I gave it a pretty quick read.

      You are walking in cold...to talk to a restaurant owner, and you already had a report printed out for them?

      And you are hand delivering a sales letter, with a dollar bill attached, to a cold prospect?

      Hand delivering a sales letter? Are you going to stand there while they read it?

      I don't own a restaurant, but I do own a busy retail store. I have people drop in cold. I have people call me. I get sales letters. Sometimes I buy.
      But if someone walked in cold and already spent their time creating an App. And handed me a sales letter...with a dollar bill attached to it....

      I would wonder about his sanity.

      I don't want to be insulting. There may be a huge factor here, that I'm just not aware of. Did you call them first to set up an appointment? Do they know you're coming? Are you known in the industry so you have instant name recognition? I think I'm missing something here.

      The Guru you mentioned? So, he really used this approach?

      Based on what I've read here...so far...your Guru took about 5 different direct mail ideas that work in entirely different contexts...and mashed them together.

      There is more to this idea than you are saying. Please let me know what I'm missing here.



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      • Profile picture of the author endlock25
        You say you are delivering sales letters by hand. Do you have a relationship with these people? If you do have previous business dealings with these people, things should be straightforward. If not, then while delivering a sales letter by hand, you should try to strike up a conversation with them and promote your services.
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        • Profile picture of the author Irish Intuition
          ummm... this idea is goofy. Do you understand what a 'grabber' like a
          dollar is for? To get them to read the letter. Totally wasted in this context.

          You will actually do more damage than help your sales by confusing
          these prospects. You are hitting them out of the blue, then you shove
          a letter and report in his face while you are trying to sell? :confused:

          NEVER distract or confuse.

          If I were you (and unlike your mentor) I would turn this into a multi-
          step approach. Mail the letter to warm up the prospect, then follow
          it up with a call, email or visit.

          Don't try to sell them on your pitch, then your letter and finally that
          they should read the report. Nobody is that good at selling my friend.

          You are making this much harder than it has to be....
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          • Profile picture of the author Irish Intuition
            p.s. That letter needs A LOT of work
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  • Profile picture of the author John Durham
    "Drop Offs", as they are traditionally are called, are minimally effective.

    Sorry guy, along the road to success many of our bubbles are busted. Looks like this is one for you.

    This whole approach is anti ergonomic, and you may wear out your outsourcer really fast.
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  • Profile picture of the author Biz Max
    I've been in marketing for a long time, and this method is not very good.

    You have some savvy sales people like Ken, Irish and John giving you a better perspective. good luck with it.


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  • Profile picture of the author CollegeCEO
    Unlike some of the others in this thread, I think dropping off your reports is a solid idea. I think some people are misinterpreting what you plan on doing. He is not walking in and pitching a product. He is going into local businesses to introduce himself and his business and to give them something for free. Placing the dollar in there is something to make them remember him. I say go for it. At my old job, the sales people who walked in to actually meet us and tell us about there business and themselves got a lot further than those who cold called. And I worked for a huge corporation with managers, district managers, divisional managers etc. so we actually had to pass things up the ladder for people offering us services. I can tell you that we ignored all cold callers, threw all flyers/postcards in the trash, but kept the materials dropped off by people who came into the office and ran the ideas by our Direct Managers.
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  • Profile picture of the author sdentrepreneur
    Hey there Abel, I agree with meeting in person, many of these businesses want to look you in the eye and shake your hand. Let's talk soon my friend. Skype me...
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  • Profile picture of the author DABK
    "Dear Owner or To Whom It May Concern,"

    Not a good way to get my attention. If you walked in and gave me a letter that started that way, I'd say, Sorry, no time.

    For what you do, and there are only 10 of them, you should know the name of the owner or whoever decides.

    The letter is weak. The title is weak.

    "I have attached a free marketing report, titled "How Local Businesses Can Use Mobile Applications to Attract and Retain More Customers". It is about the benefits of using mobile applications, which can be used in a number of ways to attract and retain customers. The report includes:"

    It takes you several lines to get to what's in it for me. In addition, if you're going to restaurants, why say 'local businesses' and not restaurants.... Better yet, have each report named for the type of restaurant you're approaching. For the Italian restaurant, change 'local businesses' to 'local Italian restaurants,' that kind of thing.

    But what's the purpose of the letter?

    If you're walking in, why do you need a letter to introduce the report? Why not introduce the report verbally?

    If you start with either the letter or the report, I'm going to say, 'Leave them with me. I'll look at them later." I'm telling you this because I've done it before. 9 out of 10 times, I didn't look at them later, except as they were going from my desk to the trash can.

    If you're starting with talking about aps, showing me one and, if I'm not interested or don't have enough time for you to give it all you've got, leaving a report is a good idea... 1 in 10, I look at.

    Selling is a sequence of steps, where each steps introduces/leads into the next.

    Yours are
    You introduce yourself.
    You hand over a letter.
    Owner reads the letter.
    Owner reads the report.
    You show the ap?

    You introduce yourself.
    You show the ap.
    You give owner the letter.
    Owner reads letter.
    You hand owner the report.
    Owner reads report.
    You do what while all that reading is happening?


    Originally Posted by abelamorales View Post

    One of the next ventures I will be taking on is mobile apps marketing for restaurants. I will be hand delivering a sales letter along with a Free Report elaborating on the importance of the sales letter. Along with the sales letter will be a $1 bill attached as an incentive for reading the sales letter and report.

    I have 10 restaurants that I have a demo app made for that I will be hand delivering this material to in a week. I understand that it is highly important to increase my numbers because it is a numbers game, but this is just an experiment. The person whom I outsource the mobile app development to makes the demo sites for me for free so if I have a list of 100 restaurants I'll receive 100 demo apps.

    I would like to receive some feedback on the sales letter and report that I have produced. I'm new at direct marketing so I'm not sure if I am approaching this correctly or not.

    Attached are the sales letter and free report.

    Thanks in advance,

    Abel Morales
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  • Profile picture of the author Simoshere
    Here's the deal abel:

    you need to choose.

    either you will be dropping off the dollar bill letter and getting calls for appointments

    or

    you're going to go in the business and start pitching them on the spot and showing them the sample you created.

    Heres what I think. You should go to the ten businesses you already created mock-ups for and pitch it to them right then and there..

    But DO NOT drop off any dollar bill letters to these guys.

    The dollar bill letter is best used as a prospecting tool to set appointments and see who is interested in what you have to offer.

    I learned about the dollar bill letter months ago after studying copywriting..

    I figured out that it is most successful if I put sent it in a Fed-ex envelope-- problem was I couldn't afford to pay $70 just to mail out ten letters and not know if i would make a good return on investment.

    SO i picked up some free envelopes from the Fed-Ex store placed my dollar bill letters in them and made a plan to hand deliver them.

    And, to my surprise, it worked!! I dropped off one letter, got a call back within the hour, and set an appointment for two days later..

    So I went out and dropped off nine more the next day. I got calls from 6 or 7, and set appointments with 3 of them. (it could have been a lot better but I got nervous and sucked at explaining myself over the phone.)

    I have never mailed dollar bill letters. I do exactly what you suggested. I drive them directly to the business and drop it off with the owner or the first person I see it doesn't matter because it always gets to them. I don't pitch them or ask to speak with a specific person.

    I just say "Hey, I was about to put this letter in the mail for _______, but I realized I was passing right by here today. Can you see that he gets it?"

    I continue to do this and it works.. Whenever they call they always leave a message that says "Hey you dropped a letter off here earlier today with a dollar bill on it; I read it and was really interested in what you had to say so give me a call back when you can."

    Once I raise my closing ratio a little more, I'll be unstoppable with this method..
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    • Profile picture of the author Mwind076
      Originally Posted by Simoshere View Post


      either you will be dropping off the dollar bill letter and getting calls for appointments


      The dollar bill letter is best used as a prospecting tool to set appointments and see who is interested in what you have to offer.
      Or you could spend your time CALLING the businesses and reach more people that will make an appointment to have a phone call or in person meeting with you when it is convenient for them.

      I bet I can dial faster than you can walk/drive business to business.
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      • Profile picture of the author Simoshere
        Originally Posted by Mwind076 View Post

        Or you could spend your time CALLING the businesses and reach more people that will make an appointment to have a phone call or in person meeting with you when it is convenient for them.

        I bet I can dial faster than you can walk/drive business to business.

        Lol.. We don't have to play this game...Yes calling works.. but it will never be the answer for everybody..

        He was already interested in using the $1 bill letter to get clients. I'm letting him know that it does work and the best way to do it if that's the route he wants to take.
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    • Profile picture of the author Vid Yo
      Originally Posted by Simoshere View Post

      Here's the deal abel:

      you need to choose.

      either you will be dropping off the dollar bill letter and getting calls for appointments

      or

      you're going to go in the business and start pitching them on the spot and showing them the sample you created.

      Heres what I think. You should go to the ten businesses you already created mock-ups for and pitch it to them right then and there..

      But DO NOT drop off any dollar bill letters to these guys.

      The dollar bill letter is best used as a prospecting tool to set appointments and see who is interested in what you have to offer.

      I learned about the dollar bill letter months ago after studying copywriting..

      I figured out that it is most successful if I put sent it in a Fed-ex envelope-- problem was I couldn't afford to pay $70 just to mail out ten letters and not know if i would make a good return on investment.

      SO i picked up some free envelopes from the Fed-Ex store placed my dollar bill letters in them and made a plan to hand deliver them.

      And, to my surprise, it worked!! I dropped off one letter, got a call back within the hour, and set an appointment for two days later..

      So I went out and dropped off nine more the next day. I got calls from 6 or 7, and set appointments with 3 of them. (it could have been a lot better but I got nervous and sucked at explaining myself over the phone.)

      I have never mailed dollar bill letters. I do exactly what you suggested. I drive them directly to the business and drop it off with the owner or the first person I see it doesn't matter because it always gets to them. I don't pitch them or ask to speak with a specific person.

      I just say "Hey, I was about to put this letter in the mail for _______, but I realized I was passing right by here today. Can you see that he gets it?"

      I continue to do this and it works.. Whenever they call they always leave a message that says "Hey you dropped a letter off here earlier today with a dollar bill on it; I read it and was really interested in what you had to say so give me a call back when you can."

      Once I raise my closing ratio a little more, I'll be unstoppable with this method..
      simoshere,

      your results are quite impressive! i'm still new to prospecting but i've read a lot on the warrior forum about conversions. everything i've read so far would point to 70% response and 40% appointment rates as being excellent.

      in your opinion, which would you say caused such a high conversion, above all else: the fedex envelope (implying importance), you actually putting it in someone's hands (as opposed to not knowing someone received it), the dollar bill, or the powerful copywriting of your letter?

      again, very impressive!
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  • Profile picture of the author helisell
    Dear restaurant owner,

    Mabel and George are sitting on their sofa.

    George says 'what's for dinner honey?' and Mabel says 'Oh I'm so sorry George but the cat got caught in the mangle today and I had to take it to the vet and then the bus broke down on the way back and we had to walk half a mile to get on another one and well.....I just ran out of time'

    'Not to worry' says George...'let's eat out instead.'

    'Great' says Mabel...'where should we go?'

    'Well I've got some sort of "eating out app" on my mobile...let me see.
    Oh yes look at this. They're local and the menu looks delicious.
    They've got a special deal for users of the app if we call them....and it's not too far away.'

    'Great' says Mabel...'let's get ready give them a call and go'

    ATTENTION DEAR RESTAURANT OWNER.
    DO you have any idea what just happened there?

    If I could show you an extremely successful way to get more diners by using a mobile app like the one in the story....and if it didn't cost an arm and a leg....would you be interested in seeing a live demo...OF YOUR ACTUAL restaurant?

    It'll take me 5 minutes to show you how it works, and another 2 days 'til you start getting new customers? Interested? Of course you are....call me now on xxx xxx xxx

    Just sayin'
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  • Profile picture of the author helisell
    Just read the letter and the report.

    I can't imagine a restaurant owner bothering to read either of them unfortunately.

    Make the intangible...tangible.....

    Talk about floods of customers, gallons of wine, heaps of food and tons of profit.
    They are NOT going to look at graphs and read statistics....you would just be wasting their ...(and your) time.

    Oh....and it'll cost you an extra dollar a time.
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  • Profile picture of the author misterme
    Why don't you just demo the app while you're there? Or better yet, get 3 college kids to hit restaurants and demo apps for you all day long.
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